240 Nice Jobs - Page 6

So, what’s the role all about? We are seeking a highly skilled and motivated Senior Software Engineer (Back-end, Full stack preferred) to join our dynamic X-Sight R&D Engineering team in Pune, focused on building scalable compliance solutions for financial markets. Take ownership of understanding the requirements, the development, implementation, and deployment of various services. As a senior member of the development team, you will work closely with peer software engineers, Tech Managers, product managers, and other stakeholders to ensure our software meets the requirements with the highest quality standards. 4-8 years of experience software development How will you make an impact? Play a ...

So, what’s the role all about? At Actimize, we are developing the next generation cloud platform that will host solutions in the space of Anti-Money Laundering and Fraud Prevetion. As part of the R&D team, you will be responsible for architecting and developing the platform that is robust, fault-tolerant, available, scalable, secure and performant. How will you make an impact? NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space At NICE Actimize, we recognize that every employee’s contributions are integral to our company’s growth and succes...

MNC in Gurgaon Hiring for WFM RTA Real Time Analyst CTC UPTO 8.3LPA Require 3+ Years Experience in WFM RTA Require Excellent Communication Skills Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM t...

So, what’s the role all about? We are seeking a highly skilled and motivated Senior Software Engineer (Back-end, Full stack preferred) to join our dynamic X-Sight R&D Engineering team in Pune, focused on building scalable compliance solutions for financial markets. Take ownership of understanding the requirements, the development, implementation, and deployment of various services. As a senior member of the development team, you will work closely with peer software engineers, Tech Managers, product managers, and other stakeholders to ensure our software meets the requirements with the highest quality standards. 4-8 years of experience software development How will you make an impact? Play a ...

"5+ years of experience on Nice InContact Cloud solution. Java for IVR call flow coding and migration Creating and writing APIs, SQL Scripts. View, In-Contact Press Path, In-Contact Softphones, In-Contact Call back tools, Development of IVR call

Job Summary: We are looking for an experienced and dynamic Practice UCC Architect to lead and grow our Unified Communications & Contact Center (UC&C) solution offerings under the Digital Workplace Practice . The ideal candidate brings strong technical expertise in platforms such as Microsoft Teams, Cisco, Zoom , and Contact Center technologies including Genesys, NICE, Five9, Avaya , etc. The role demands a proven track record in solution development, pre-sales support, go-to-market (GTM) strategy, partner ecosystem development, and large-scale implementations. Key Responsibilities: Practice Leadership & Strategy: Define and lead the overall strategy for Unified Communications and Contact Cen...

So, what’s the role all about? We are looking for a Treasury Manager to join our Treasury team. In this role, you will gain hands-on experience in shaping strategic treasury solutions, deepen your expertise in financial risk management, and play a key part in driving business growth across the organization. You will work collaboratively with the Corporate Services organization, financial institutions, and other key stakeholders. How will you make an impact? Monitor and forecast global cash flows; analyze cash activities and enhance reporting. Review and analyze the investment portfolio for policy compliance and risk monitoring. Drive customer credit and risk; serve as the contact for credit ...

So, what’s the role all about? We are seeking a highly skilled and experienced Senior Frontend Software Engineer to join the GenAI Solutions for CX , our fully integrated AI cloud customer experience platform. On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create NiCE’s advanced line of AI cloud products How will you make an impact? Lead the development of scalable and maintainable web applications using Angular , integrated with cloud-based infrastructure (AWS) Implement and maintain Micro Frontends architecture Collaborate with UX/UI designers and backend developers to ensure high-qual...

So, what’s the role all about? A Java fullstack software developer is responsible for both frontend and backend development using Java-based technologies. Here's an overview of what you might expect in a job description for this role. How will you make an impact? Understand business requirements and translate them into technical implementation. High accountability of delivering planned work Create and maintain positive and productive working relationships across teams. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, pr...

So, what’s the role all about? In this position we are looking for a Strong Robotic Process Automation Engineer to work with Professional Services teams, Solution Architects, and Engineering teams, managing an On-prem to Azure Cloud onboarding and customer data ingestion automation solutions.The Engineer will work with US and Pune Cloud Services and Operations Team as well as other support teams across the Globe. We are seeking a talented RPA Engineer with hands on experience designing and building Robotic Process Automation with both attended and unattended workflows to join our team. As a RPA Engineer, you will be responsible for developing and implementing cloud automation workflows and e...

Job Description Overall 5+ years of experience in WFM 2 years of experience of leading Reporting team Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, VBA, Macros) Excellent quantitative, Problem solving & analytical skills Strong attention to detail Critical thinking Experience in Power BI , Amazon Connect, Kibana, Teleopti (Preferred) exposure to ETL, databases / data warehouse that relates to developing reports using Power BI Experience using Google Sheets

Job Description As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills

So, what’s the role all about? As a Technical Support Engineer , you will be responsible for ensuring the smooth operation, stability, and performance of our cloud-based infrastructure and applications. You will work collaboratively with other engineers to troubleshoot issues, optimize monitors, and provide technical support. This role is critical in maintaining high customer satisfaction and ensuring timely resolution of technical issues. How will you make an impact? You will be the front-line technical contact for customers, handling escalations and resolving issues related to NICE Actimize products and integrated third-party solutions. Your work will directly impact customer satisfaction ...

So, what’s the role all about? We are seeking a highly skilled and experienced Senior Full Stack Software Engineer to join the GenAI Solutions for CX , our fully integrated AI cloud customer experience platform. On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create NICE’s advanced line of AI cloud products How will you make an impact? Develop end to end cloud applications on top ofAWSusing Angular, C# and many AWSservices Develop both Micro Frontends and Microservices Ensure high-quality deliverables and efficient project execution and continuous improvement Take part in all aspects of a...

Job Description Position Title Technical Architect NICE GCA C4 Practice Location NICE Hyderabad Position Purpose As the Technical Architect, you will be responsible for architecting, designing and solutioning NICE platform solutions as well as leading a team of NICE consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team membbers, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by identifying new opportunities, developing new capabilities, and ensuring stakeholder satisfaction. Job Responsibility 1. Experience of architecting, designing NIC...

So, what’s the role all about? We are looking for a Treasury Manager to join our Treasury team. In this role, you will gain hands-on experience in shaping strategic treasury solutions, deepen your expertise in financial risk management, and play a key part in driving business growth across the organization. You will work collaboratively with the Corporate Services organization, financial institutions, and other key stakeholders. How will you make an impact? Monitor and forecast global cash flows; analyze cash activities and enhance reporting. Review and analyze the investment portfolio for policy compliance and risk monitoring. Drive customer credit and risk; serve as the contact for credit ...

We are expanding our unified communications and contact center practice, and are looking to hire specialists for Zoom Phone and Zoom Contact Center. The roles are open to both full-time employees and contractors with proven experience in Zoom platforms. 1. Zoom Phone Specialist Responsibilities: Configure and deploy Zoom Phone for global clients (multi-site, multi-location). Manage call queues, auto-attendants, user provisioning, and routing. Handle number porting, SIP trunk setup, and E911 compliance. Support Zoom Rooms, desk phones, and hybrid PBX integrations. Analyze call logs and resolve VoIP or call quality issues. Key Skills: 24+ years of Zoom Phone or equivalent UCaaS experience (e.g...

So, what’s the role all about? NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NiCE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, case management, fraud detection and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions m...

Hiring for WFM Scheduler/AM Scheduler in Bengaluru Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enh...

About Nice: Nice is a leading provider of cloud-based and on-premises enterprise software solutions. Our innovative technology helps organizations improve customer interactions, optimize business processes, and ensure compliance with industry standards. With a global presence and a commitment to excellence, Nice is at the forefront of cloud contact center innovation. So, what’s the role all about? We are looking for an experienced QA professional with a strong background in testing distributed systems. The ideal candidate can work independently, has strong experience with test automation, and is self-driven to ensure high-quality software delivery. You will be working in multidisciplinary te...

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount w...

So, what’s the role all about? The Partner Acceleration Executive (PAE) is responsible for implementing a cohesive business development strategy to drive profitable growth through our partner ecosystem. The right candidate will drive sales opportunities, marketing campaigns, and complex strategic initiatives that further develop existing NiCE partnerships. How will you make an impact? The PAE will work closely with cross-functional leadership teams to execute on corporate strategy for new growth. This role will drive expansion with partners by leveraging expertise and knowledge of cloud service provider platforms, (hyper-scalers), cloud and digital transformation, CRM platforms, digital chan...

Apply Here: https://www.amazon.jobs/en/jobs/3026797/amazon-connect-consultant-professional-services-gcc The Amazon Web Services Professional Services team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Role & responsibilities - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providin...

So, what’s the role all about? Senior Cloud Systems Engineer is responsible for supporting systems hosted in our Public and Private Cloud for Infrastructure Team. How will you make an impact? Be part of a cross-functional team which uses methodologies borrowed from DevOps to enable our partners across the organization to achieve success Build and improve DevOps tools and CI/CD processes Design, maintain, secure and support cloud infrastructure using infrastructure as code Design, maintain and support monitoring, alarming and scaling operations for cloud infrastructure Develop and maintain environment documentation Participate in a 24 x 7 on-call rotation schedule Familiar with ITIL Framework...

QA Required Excellent Communication with Analytical Skills Min 2 Year exp as Quality Analyst role in an International Voice Process Salary up-to 6.5 LPA Shift-:US Immediate Joiners Only Location-:Bangalore Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory