77 Nice Jobs - Page 2

So, what’s the role all about? In Nice as a .Net Developer, you will be responsible for designing, developing, testing, and maintaining scalable and efficient Java-based applications that meet business requirements. You will collaborate closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions. Your role involves writing clean, well-structured, and maintainable code following best practices and coding standards. Additionally, you will debug and troubleshoot application issues, ensuring optimal performance and user experience. How will you make an impact? Develop Web Applications, Web API’s & Background Services. Implement and maintain high-quality code to ensure the reliability and performance of the applications. Develop and integrate front-end and backend working with team. Develop innovative ideas to address complex issues or future functionality. Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools. Have you got what it takes? Bachelor’s degree in computer science, or equivalent. 4+ year of experience in software development. Experience in one or more of the following software languages: C#, ASP.NET, Dot Net Core, Angular 8 Experience designing, developing, deploying, and supporting RESTful APIs. Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them. Experience with developing services, clients, and multi-threaded software Experience developing with SQL Server. Experience with DevOps tools and processes Git SonarQube Working knowledge of unit testing. Working knowledge of object-oriented software design and design patterns Good To have: Familiarity with AWS / Azure technologies. Experience working in a CI/CD Environment. Experience with telecommunications/telephony. Experience with call centers. Experience with/knowledge of agile development processes. Experience with Jira. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7063 Reporting into: Tech Manager Role Type: Individual Contributor

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for an experienced QA professional with a strong background in testing distributed systems. The ideal candidate can work independently, has strong experience with test automation, has worked on testing AI/ML based software or has good understanding of AI/ML domain, and is self-driven to ensure high-quality software delivery. Candidate should be well-versed in Python. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with US based teams will be a key part of the job, so excellent communication skills are critical. How will you make an impact? Design and execute test plans for functional, regression, performance, and end-to-end testing. Create and maintain automated test scripts using Python in Selenium/equivalent test automation tool Perform manual testing where necessary to ensure comprehensive test coverage. Collaborate with development teams to identify and resolve defects effectively. Participate in code reviews and advocate for QA best practices. Ensure efficient use of tools and processes, including version control systems and CI/CD pipelines. Continuously enhance testing processes and methodologies to improve quality and reliability. Participate and contribute to team Scrum ceremonies. Create and maintain the required documentation. Is a team player. Have you got what it takes? 6+ years of experience in software testing, with 3+ years in automated testing of Angular applications. Hands-on experience with Python as scripting language, with Selenium/equivalent test automation tool Strong understanding of test automation design patterns, tools, and creating tools/scripts for testing using Python. ISTQB certification (or equivalent) preferred. Experience in creating clear test plans, scripts, and reporting results. Practical experience in manual and automated testing across UI, business logic, data access, and APIs. Experience in API/Web Services Testing using tools like Postman. Familiarity with cross-browser and non-functional testing strategies. Proficient in SQL and Jenkins for CI/CD. You will have an advantage if you also have: Experience in Playwright Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS) Performance testing of API and UI based applications. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

So, what’s the role all about? Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Has strong capabilities in his/her component level area of ownership Analyses information, solves problems and reaches conclusions within his/her professional space Responsible for delivering feature(s) for enterprise-grade software independently Acts as a point of escalation for low-level problems within NICE and some external interfaces Mentor other junior team members Interface with R&D Groups (including Product Managers), Sales, Customer Support and Services Conducts timely Code reviews for delivery Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 2-4 years of software development experience Working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems. Strong experience with Angular 12+ Strong Development experience creating RESTful Web APIs Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7284 Reporting into: Tech Manager, Cloud Operations Role Type: Individual Contributor

So, what’s the role all about? We are looking for are developer with strong experience in design and coding, having a good understanding of developing Microservice application on cloud. Also, the person should have a keen focus on code quality, being able to write unit tests, do code reviews with a specific focus on security, and assisting, training, and coaching of other developers in writing secure software. How will you make an impact? Deliver high quality, sustainable, maintainable code. Introduce security features and fixes in existing code base. Writing secure code and harden existing features. Participate in reviewing design and code (pull requests) for other team members – again with a secure code focus. Work as a member of an agile team responsible for product development and delivery. Adhere to agile development principles while following and improving all aspects of the scrum process. Follow established department procedures, policies, and processes. Adheres to the company Code of Ethics and CxOne policies and procedures. Excellent English and experience in working in international teams are required. Have you got what it takes? BS or MS in Computer Science or related degree 2+ years’ experience in software development Strong knowledge of Java. Strong knowledge of working and developing Microservices. Experience with AWS Extensive experience refactoring code and developing solutions with a minimum risk of regression. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? In this position we are looking for a Strong Robotic Process Automation Engineer to work with Professional Services teams, Solution Architects, and Engineering teams, managing an On-prem to Azure Cloud onboarding and customer data ingestion automation solutions.The Engineer will work with US and Pune Cloud Services and Operations Team as well as other support teams across the Globe. We are seeking a talented RPA Engineer with hands on experience designing and building Robotic Process Automation with both attended and unattended workflows to join our team. As a RPA Engineer, you will be responsible for developing and implementing cloud automation workflows and enhancing our cloud monitoring and self-healing capabilities as well as managing our infrastructure and ensuring its reliability, scalability, and security. We encourageInnovative ideas,Flexible work methods,Knowledge collaboration,good vibes! How will you make an impact? Implement custom deployments and data migration to Azure based NICE Public Safety product suites. Design, Develop and Maintain Robotic Process Automation for customer onboarding/deployment/testing process, leveraging internal and external resources where required. Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data. Prior experience in NICE RTS or APA product is a plus. Accurately track effort on tasks - recognize scope and effort variances early, evaluate impact and raise issues as appropriate. Work closely with Professional Services team, Solution Architects and Engineering teams. Use best practice methods, quality standards, and guidelines on all project phases. When required, travel to customer site and conduct work in a professional and organized manner. Have you got what it takes? College degree (preferable) in Computer Science Excellent English verbal and writing communication skills Excellent technical and analytical skills In-depth knowledge of application development using Object oriented languages like Java, C# and advanced data manipulation using SQL Proficient with Linux, Microsoft Server Integration experience with enterprise software Excellent organizational skills, ability to set own task lists and timelines Team player – ability to work well in a close team environment Fast learner with ability to educate her/himself on relevant technologies Ability to multitask and prioritize work Ability to remain focused and calm under pressure What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7453 Reporting into: Director of Cloud Services Role Type:Individual Contributor

So, what’s the role all about? The Tech Manager of Engineering plans and directs all aspects of engineering activities and projects within the organization and manages a team of engineers. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. The ideal candidate should have strong technical skills and be able to provide expert technical guidance for engineering initiatives. He should also be good with project management skills and. Guides the team to follow the best software development and testing processes and tools to ensure best quality of products. How will you make an impact? Work closely with product manager, technical architect, QA engineers, Technical writers, and software engineers to define/develop features - big and small for our products. Actively guide and mentor the team to develop product features. Assist in the development of short, medium, and long-term plans to achieve strategic objectives Drive and impact all current processes related to software development and improvements across the org as necessary. Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc. Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Develop performance-oriented culture Promote innovation Ensure best software quality of products Key Responsibilities: Lead and manage data science teams, providing guidance, direction, and mentorship. Drive research initiatives, foster innovation, and find cutting-edge solutions to complex problems. Collaborate with cross-functional stakeholders to facilitate communication and synergy between teams. Create thought leadership in the field and be the AI leader of the team. Enhance research agility and progression. Work closely with product managers, DS Research teams, Engineering teams, and data scientists to build futuristic ML models. Actively guide and mentor team of Data Scientists. Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc. Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Develop performance-oriented culture Have you got what it takes? 13+ years of experience in Software Engineering At least 2 years experience in managing teams of software developers and testers. Experience delivering data analytics projects/platform and architecture guidelines particularly using public cloud Ability to design data lake, data pipelines and analytics platform Has extensive experience with large projects (large number of stakeholders, multi locations/global footprint, complex SaaS products) Development experience with developing software around BigData and Machine Learning. Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. Deep experience with Agile/SCRUM/SAFe software development methodologies. Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem. Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team Preferred - Experience to work on Cloud hosted SaaS platform Experience to create data pipelines in AWS ecosystem Experience in Machine Learning Experience in visualization What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Director, Engineering,Actimize Role Type: People Manager Req ID: 7344

So, what’s the role all about? In Nice as a Senior Automation Engineer, performing manual testing and building automation tests for both front-end UI aspects, backend services and databases, testing all the aspects of a distributed system. How will you make an impact? Be part of a cross-functional, distributed Scrum team that develops and supports the product. Highly experienced with the Software Development Quality Processes. Planning and performing testing to ensure fit to standards (e.g. security, scalability, etc.), design as well as functional and non-functional requirements. Develop API, automation, and integration tests for cloud or enterprise scale products. Run manual tests and build automation test suites for regression and new features, checking data in application and databases, automating deployment and data generation. Have you got what it takes? B.Tech in Computer Science, Industrial/Electronic Engineering 4+ years of experience in IT as Developer, Automation engineer or QA 3+ years of experience in Automation testing. 2+ years of experience in UI automation testing. 2+ years of experience in Web Services automation testing. Hands on coding experience in any software development or scripting language. Hands-on experience in JavaScript, Python etc Used Playwright Or Selenium/Protractors or equivalent UI testing tools Experienced with automatically generating data for testing Experienced working with Databases, writing SQL queries for data validation. Experienced with defect management and tracking tools, preferably Jira. Experience in test design and execution for complex systems (manual and automatic) Deep understanding of QA methodologies You will have an advantage if you also have: Knowledge of Tomcat, JBoss and other application servers API testing tools such as Postman, JSystem, Rest-assured, Ready API is preferable Working knowledge of AWS is preferable What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7297 Reporting into: Tech Manager Role Type: Individual Contributor

So, What’s the role all about? The Specialist Product Manager will be working with product leaders and will contribute to shaping the strategy, creating a plan, and driving execution towards launch. You are responsible for establishing, maintaining, and planning the backlog for the assigned products, and working with R&D, DevOps, and other dependent teams to deliver the solutions. You will be viewed as the "expert" for accurate and credible information on market needs, priorities, and the product for your assigned area. This position also includes ensuring that the solution supports the company’s overall strategy and goals. How will you make an impact? Actively explore and apply user research, analysis, and stakeholder feedback into product requirements to ensure products satisfy customer needs as well as meet the needs of the business. Understand overall Product strategy & vision, identify the features to be built and contribute to the roadmap, prioritize features, build consensus, and coordinate product schedules with developers to deliver high-quality experiences for our customers and partners. Build use cases and user stories and communicate them effectively. Maintain and drive roadmap that helps solving critical problems and delivers value to application users and the customers. Facilitate communication throughout the development process by partnering with key stakeholders, departments, especially engineering, services, operations, and corporate IT. Identify methods and metrics for identifying success and failures. Coordinate with other Product Owners and Product Managers to ensure cohesiveness. Demonstrates good judgment in selecting methods and techniques for driving innovation solutions. Works with cross-functional teams towards successful launch of new features. Acting subject matter expert expected to know and understand new features and feature improvement. Day to day management, coordination, and delivery of projects related to assigned products. Have built a capability for enterprise level product from scratch Follow the company Code of Ethics, policies, and procedures always. Have you got what it takes? 10+ years of overall industry experience with 4-5 years of product management experience with formal product management techniques, and tools involved in planning and delivering new software products and services. Demonstrated strong product thinking, product management certifications a plus. Demonstrated ability to be a self-starter, work with a heightened sense of urgency and drive a broad Scrum team to strategic conclusions. Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences. Ability to personally interact with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience. Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar. Ability to read and understanding technical information well enough to convey in original written communications to multiple audiences, including Engineering. Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Req ID: 7238 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

So, what’s the role all about? Serve as one of the top-performing and most proficient engineers in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Be a part of team and develop enterprise-grade software products in J2EE that can perform, scale, and integrate into a broad enterprise ecosystem running on AWS or on prem Collaborate with Product Management, Architects and Operations Understand business requirements and translate them into technical implementation. Build designs and implement business and technical logic into the backend code High accountability of delivering planned work Create and maintain positive and productive working relationships across teams Have you got what it takes? Degree in computers science or equivalent from reputed institute 2+ years of recent experience in Java technologies. Excellent knowledge of Java language and J2EE ecosystem of tools and frameworks; proficient with Java algorithms, data structures and design patterns Excellent knowledge and experience on OO design and strong coding skills to incorporate the same. Strong in analyzing and fixing defects in code. Experience working with 3rd party applications like caching systems, message broker to create and maintain those systems and integrations. Experience with Core Java, Spring, Spring boot, hibernate and Tomcat. Experience with Containerization technologies like Docker, Kubernetes etc. Experience in database development with SQL Experience in working on web services using REST / SOAP Experience working on repository tools like Git/Bitbucket or SVN Worked on Windows and Linux platforms. Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure You will have an advantage if you also have: Experience in Big data What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7239 Reporting into: Tech Manager Role Type: Individual Contributor

Roles and Responsibilities 1. Proficiency in NICE InContact Studio, Central, or CXone tools 2. Knowledge of VoIP,SIP, and telephony systems. 3. Proven experience implementing NIVE InContact or similar cloud -based contact center solutions. 4.Strong understanding of contact center technologies ,including IVR,ACD(Automatic Call Distribution ) and call routing. 5. Experience with integrations involving CRM systems (E.g., Salesforce, Zendesk) 6.Proficiency in languages like Java,Python,or C# for backend development. 7. Good Customer Communication Key Responsibilities 1. Plan, design and execute the implementation of the NICE InContact platform to meet organizational needs. 2.Configure contact routing, IVR (Interactive Voice Response), scripting, and other system components. 3.Integrate NICE InContact with CRM systems, workforce management tools and other business applications. 4. Conduct training sessions for end-users and administrators. 5. Develop and maintain training materials and system documentation. 6. coordinate project timelines, deliverables and milestones with internal stakeholders and external vendors. Interested can share resume @ Srishankari.m@whitepapersol.com Contact: 8300145827

So, what’s the role all about? We are seeking a strategic, experienced, and customer-obsessed Director of Customer Support to lead and scale our global support operations for our Enterprise SaaS platform to the Financial Services industry. The group includes functions as Cloud Support, On Premise Support and Managed Services. This role involves managing a global support team, ensuring high-quality service delivery, and working closely with engineering, sales, and product teams to provide timely solutions to customers. The director will also drive operational improvements, set strategic goals, and ensure that the support team meets all service level agreements (SLAs) while maintaining a focus on customer satisfaction and business growth. What you will be doing? Leadership & Team Management Define and execute the global customer support strategy aligned with business goals, customer success metrics, and operational efficiency. Lead and manage the customer support team across multiple regions, ensuring alignment with company goals and customer needs Build, lead, mentor, and scale a geographically distributed support team (Tier 1–3) off over 100 staff. Establish clear goals, performance metrics, and career development plans. Promote a culture of collaboration, accountability, and continuous improvement within the team Strategic Direction & Planning Develop and implement strategic plans to improve cloud support operations, ensuring scalability and efficiency as the business grows Collaborate with senior leadership to align cloud support objectives with overall company strategy Manage the performance and effectiveness of the cloud support team, tracking KPIs and ensuring that customer expectations are met or exceeded Customer Support Excellence Act as the voice of the customer internally. Collaborate with Product, Engineering, and Customer Success to ensure issues are addressed and feedback is looped into product development. Oversee the resolution of high-priority customer support cases, ensuring timely and effective solutions Ensure the team is proactive in identifying and addressing potential issues before they impact customers Act as the escalation point for complex or critical customer issues, working with internal teams to resolve them quickly Monitor and analyze CSAT (Customer Satisfaction) and other feedback metrics to identify trends and areas for improvement Operational Efficiency Drive operational efficiency by implementing best practices, tools, automation and processes to streamline support operations Establish clear SLAs and performance metrics, ensuring that the cloud support team meets or exceeds them Implement and oversee the use of monitoring tools and reporting systems to track cloud service health and performance Ensure smooth integration and collaboration between cloud support and other departments (e.g., R&D, Sales, Customer Success) Collaboration with Cross-functional Teams Work closely with product management, engineering, and sales teams to ensure customer needs are understood and supported Provide input into the development of new cloud products and services to ensure supportability and customer satisfaction Collaborate with the product and engineering teams to improve cloud solutions based on customer feedback and support trends Cloud Infrastructure & Tools Management Oversee the tools and technologies used for cloud support, ensuring they are efficient, automated and scalable Ensure the team is fully trained and equipped with the tools necessary for effective cloud support Evaluate and recommend new cloud technologies or processes to improve support delivery Budget & Resource Management Manage the customer support department’s budget, ensuring proper allocation of resources to meet business needs Forecast resource requirements and allocate resources effectively to handle customer demand Ensure cost-effective operations while maintaining high-quality service Compliance & Security Ensure that cloud support operations comply with relevant legal, regulatory, and security standards Work with security teams to address any security-related customer concerns or incidents within cloud environments Develop and enforce best practices for data protection and privacy Reporting & Communication Provide regular reports to executive leadership on cloud support performance, including customer satisfaction, escalations, resource utilization, and cost Monitor, report, and drive improvements across support metrics (CSAT, NPS, FRT, TTR, resolution rate). Use data to continuously improve the customer experience. Ensure clear and effective communication within the support team and with other internal stakeholders Continuous Improvement Drive initiatives to continuously improve the cloud support process and the overall customer experience Prepare support systems for continued global growth, product expansion, and increased customer complexity. Lead post-mortem and root cause analysis after major incidents or service disruptions, implementing corrective actions Have you got what it takes? Proven leadership experience (typically 10+ years) in cloud support or related fields, with a strong background in managing cloud-based infrastructure and teams. Leadership experience in building and managing high-performance teams. Strong understanding of cloud technologies (AWS, Azure, GCP) and how they relate to customer support needs. Ability to collaborate with cross-functional teams including product, engineering, and sales. Excellent communication and problem-solving skills. Customer-focused mindset with a deep understanding of CSAT and NPS metrics. Ability to manage budgets and resources effectively. Experience in working with global teams and cross-cultural environments. This role requires a strong balance of strategic leadership, operational efficiency, and customer-centric focus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

So, what’s the role all about? Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Has strong capabilities in his/her component level area of ownership Analyses information, solves problems and reaches conclusions within his/her professional space Responsible for delivering feature(s) for enterprise-grade software independently Acts as a point of escalation for low-level problems within NICE and some external interfaces Mentor other junior team members Interface with R&D Groups (including Product Managers), Sales, Customer Support and Services Conducts timely Code reviews for delivery Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems. Strong experience with Angular 12+ Strong Development experience creating RESTful Web APIs Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7202 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

So, what’s the role all about? We are looking for a Software Quality Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omni-channel, proactive communication platform. You will be working in multidisciplinary team with other professionals delivering high quality and secure software within an Agile delivery framework. The role will be based in Pune, India. Extensive collaboration and communication with UK and US based teams will be a key part of the job, so excellent communication skills are critical. How will you make an impact? Write, test and maintain code which adheres to internal guidelines and industry best practices. Responsible for delivering feature(s) independently of high quality. Contributes actively to low level design definitions. Ensure applications are built to modern security standards. Write reusable code and libraries. Write automated tests to ensure code has the appropriate level of test coverage. Take part in code reviews (as reviewer and reviewee). Participate and contribute in team Scrum ceremonies. Create and maintain the required documentation. Is a team player Have you got what it takes? Experience – 2 to 4 years. Hands-on skills in Java or .NET Design, develop, and maintain automated test scripts for both API and UI layers. Create and manage test cases, test plans, and test data for automated testing. Collaborate closely with developers, product managers, and other QA team members to ensure high-quality deliverables. Perform exploratory testing and contribute to improving test strategies and practices. Identify, log, and track bugs and quality issues using tools like JIRA. Contribute to QA process improvements and tool evaluations. Familiarity with test frameworks like Selenium. Good to have Playwright or Cucumber. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

So, what’s the role all about? Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact? Has strong capabilities in his/her component level area of ownership Analyses information, solves problems and reaches conclusions within his/her professional space Responsible for delivering feature(s) for enterprise-grade software independently Acts as a point of escalation for low-level problems within NICE and some external interfaces Mentor other junior team members Interface with R&D Groups (including Product Managers), Sales, Customer Support and Services Conducts timely Code reviews for delivery Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems. Strong experience with Angular 12+/ReactJsJs Strong Development experience creating RESTful Web APIs Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7202 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor

J ob Title: Scheduling Analyst Location: Hyderabad Department: Workforce Management / Operations Employment Type: Full-time Reports To: WFM Manager / Operations Head Job Summary: We are seeking a detail-oriented and analytical Scheduling Analyst to join our Workforce Management team. The ideal candidate will be responsible for creating, maintaining, and optimizing staff schedules to ensure adequate coverage and achieve business goals. This role plays a key part in supporting operational efficiency and maintaining service level agreements (SLAs). Key Responsibilities: Develop and maintain effective agent schedules to meet forecasted workload and SLA targets. Monitor real-time attendance and adherence, recommending adjustments as needed. Analyze historical data to support long-term and short-term staffing strategies. Collaborate with WFM, Operations, and HR teams to ensure smooth scheduling processes. Support shift bidding, vacation planning, and schedule change processes. Generate daily, weekly, and monthly reports related to staffing, utilization, and shrinkage. Use WFM tools (e.g., NICE IEX, Verint, Aspect, Genesys) to manage schedule assignments. Identify and recommend areas for process and efficiency improvements. Qualifications: Bachelor's degree in Business, Mathematics, or a related field (preferred). 1-3 years of experience in a scheduling or workforce analyst role. Proficiency in WFM tools (e.g., NICE IEX, Verint, or similar platforms). Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to work in a fast-paced, dynamic environment. Intermediate to advanced skills in Microsoft Excel. Preferred Skills: Experience in a contact center or BPO environment. Understanding of scheduling practices and workforce planning strategies. Knowledge of real-time management and intraday scheduling adjustments. Let me know if you'd like a version for a junior/entry-level role or to include shift details, remote/hybrid options, etc.

QA Required Excellent Communication with Analytical Skills Min 1 Year exp as Quality Analyst role in an International BPO Salary up-to 4.5 LPA Shift-:24*7 Immediate Joiners Only Location-:Gurgaon Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

Preferred candidate profile Extensive experience in Capacity Planning and Forecasting Strong in leadership role on a global set up Experience in working in WFM and/or in the BPO/Contact Centre Industry: A solid understanding of applicable performance metrics and data is necessary Working knowledge and technical understanding of WFM principles and calculations: This includes capacity planning, forecasting, and scheduling Excellent oral and communication Should be having team handling on papers US night shifts Package upto 14 LPA For more details, contact on below Chhavi Bhatt 8955611211 Chhavi.bhatt@manningconsulting.in

So, what’s the role all about? This role is about deriving results, achieving goals for the group and product. We are looking for Tech Manager who can lead and coach development teams, fostering a collaborative environment to provide technical leadership to achieve project goals. Empower team members to make technical decisions, instill sense of ownership and self-organize. Responsible for productivity and quality objectives for respective teams. Work closely with team members and provide technical guidance and solve the problem related to design, implementation, process, do hands on where required. Conduct regular performance reviews and provide constructive feedback to team members. Manage all aspects of the team such as hiring, reviews, mentoring and promotions How will you make an impact? Ensure the sprint and release commitments are met on time and high-quality software packages. Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives. Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks. Prioritize, assign and manage activities and projects in accordance with the R&D departments goals and objectives. Provide worldwide support to our customers. Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload. Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization. Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. Collaborate with other departments to remove impediments that require cross-functional support. Work with the line of business to define the product roadmap and strategy. Review technical designs and architecture to ensure quality, scalability, and maintainability Manage all aspects of the team such as hiring, reviews, mentoring and promotions Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 13+ years of experience in Software development for software application deployed on cloud environment (AWS). At least 3 years' experience in managing multiple scrum teams of software developers of different experience range (Freshers to 12+ years). Frequent operational liaison with Product managers, program managers, peer Technical managers, Architects for software deliveries. Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. Experience developing and supporting multi-tenant cloud-native software delivered secured Software-as-a-Service (SaaS). Experienced in software technologies such as Java, spring boot, Angular. Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance. Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring. Familiar with Quality targets and SLAs for SaaS applications. Experienced with public cloud infrastructures and technologies such as Amazon Web Services (AWS). Demonstrated ability to deftly influence others, especially in sensitive or complex situations. Deep experience with agile software development techniques and pitfalls. Excellent communication skills, problem-solving and decision-making skills. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7191 Reporting into: Director Role Type: Technical & People manager

So, what’s the role all about? In Nice the Sr Specialist Software Engineer develops tests and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. How will you make an impact? 11+ years of hands-on experience as a Java Developer (Web & Server side using Java) Strong OO design and code skills Expertise in application development using Java, J2EE, Spring, Spring boot, Hibernate, web services standards and related technologies ( JSON, REST) Demonstrated experience with multi-tier web application development Solid understanding of relational database concepts and experience using MySQL (or similar) Hands on experience with Continuous Integration/Delivery and Test-Driven Development Demonstrated ability to influence others, especially in sensitive or complex situations Experience working with agile software development methodology Experience with automation in unit and system level (jUnit/TestNG) Great initiative; proven ability to tackle projects with a can-do attitude Proven experience in operating within a global environment Comfortable with working in a complex matrix environment Have you got what it takes? Bachelor’s in computer science 11+ years of hands-on experience as a Java Developer (Web & Server side using Java) Very strong verbal and written English skills Experience working in Agile A team player Great interpersonal and communication skills What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:6667 Reporting into: Tech Manager Role Type: Individual Contributor

So, what’s the role all about? The R&D Business Operations team is responsible for collecting, analyzing and managing R&D data, change requests and various cross unit projects and initiatives. In this role you will be responsible for dashboards used by the R&D group. You will create new data sources and reports connecting to a wide range of tools used in R&D while also being part of the ongoing management of KPI measurement. We are looking for a self-starter with bias for action, who is able to move new initiatives forward while collaborating with all types of stakeholders. How will you make an impact? Design, model and implement dashboards in Power BI Provide analytical and functional support Work effectively with a variety of stakeholders to ensure successful execution including R&D teams, product managers, IT, business operations etc. Write and maintain technical documentation Review and validate data End-to-end accountability for your domain including troubleshooting the reporting environment and training end users on new reports and dashboards Continually find opportunities for improvements and enhancements in existing implementations Have you got what it takes? Degree preferably in Industrial Engineering/Information Systems/Computer Science At least 8 years of overall experience At least 4 years' experience with PowerBi, advanced DAX queries, Power query etc. - Must Experience with SQL – Must Experience with Data Modeling – Must Experience in cloud data warehouse: Snowflake – an advantage Experience with R&D tools – an advantage Excellent problem-solving, organizational and analytical skills Exceptional communication skills A team player with a "can-do" attitude Fluent English What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6544 Reporting into: Director of R&D Operations Role Type: Individual Contributor

So, what’s the role all about? In Nice as a Senior Automation Engineer, performing manual testing and building automation tests for both front-end UI aspects, backend services and databases, testing all the aspects of a distributed system. How will you make an impact? Be part of a cross-functional, distributed Scrum team that develops and supports the product. Highly experienced with the Software Development Quality Processes. Planning and performing testing to ensure fit to standards (e.g. security, scalability, etc.), design as well as functional and non-functional requirements. Develop API, automation, and integration tests for cloud or enterprise scale products. Run manual tests and build automation test suites for regression and new features, checking data in application and databases, automating deployment and data generation. Have you got what it takes? B.Tech in Computer Science, Industrial/Electronic Engineering 4+ years of experience in IT as Developer, Automation engineer or QA 3+ years of experience in Automation testing. 2+ years of experience in UI automation testing. 2+ years of experience in Web Services automation testing. Hands on coding experience in any software development or scripting language. Hands-on experience in JavaScript, Python etc Used Playwright Or Selenium/Protractors or equivalent UI testing tools Experienced with automatically generating data for testing Experienced working with Databases, writing SQL queries for data validation. Experienced with defect management and tracking tools, preferably Jira. Experience in test design and execution for complex systems (manual and automatic) Deep understanding of QA methodologies You will have an advantage if you also have: Knowledge of Tomcat, JBoss and other application servers API testing tools such as Postman, JSystem, Rest-assured, Ready API is preferable Working knowledge of AWS is preferable What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6803 Reporting into: Tech Manager Role Type: Individual Contributor

What's the Role All About? The Senior Specialist Client Services Project Manager is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE AI products and services. The PM would utilize the PMI standard to work with customers and internal teams to help drive projects to a fast and successful delivery leaving the customer with a positive experience and ability to utilize the solutions to their fullest. They ensure clear organization, defined timelines, and effective communication to bring the requirements to fruition. They work collaboratively with internal teams to translate the customer’s needs into tangible results, keeping projects on track and delivering value. How Will You Make an Impact? Manage the full system lifecycle development, change control processes, and risk analysis for the NICE AI Customer Service Automation solution delivery Ensure seamless project execution by directing project development and delivery from initiation to completion, fostering inter-departmental coordination and clear communication. Define project scope, goals, and deliverables in collaboration with stakeholders (internal, customers, and partners), and set/manage project expectations accordingly. Develop comprehensive project plans, diagrams, and communication documents, including progress reports, proposals, and requirements documentation. Estimate required resources and negotiated their allocation with relevant managers. Plan and schedule project timelines and milestones, track deliverables using appropriate tools, and deliver presentations on project status. Mentor and lead project teams to foster a collaborative environment and share expertise. Maintain relevant and up to date project details and information in our system of project record, Salesforce. Manage the client experience as the CEO of the project and as the face of NICE leading through escalations, governance and steerco meetings. Have you got what it takes? Bachelor’s degree in business management or related work experience required 12+ years’ experience in project management or technically relevant occupation Experience in Software as a Service (SaaS) Strong project management skills in planning and coordination for timely delivery Clear and effective communication skills . Analytical, continuous improvement and inquisitive mindset. Ability to think creatively and develop solutions to complex problems. Team-oriented with strong interpersonal skills. Early adopter of innovative technologies. Strong sense of accountability and ownership. Professional communication, behavior and demeanor. Promote the use of AI tools to enhance decision-making and operational efficiency across business units. PMP Certification You Will Have an Advantage If You Also Have: Generative AI models, NLU techniques, and automation principles. CRM integrations, APIs, and other ecosystem technologies. Industry trends and emerging technologies in AI and digital customer engagement. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

So, what’s the role all about? We are looking for a skilled and enthusiastic Software Engineer to join our R&D team. In this role, you will contribute to the design, development, and deployment of robust applications using .NET Core. You will work extensively with AWS services, CI/CD tools, and modern development practices to deliver scalable and efficient software solutions. How will you make an impact? Work with Team Lead and champion the feature development activities. Make sure best practices are followed and tech debt is avoided. Deliver high quality, sustainable, maintainable code. Mentor other junior developers as needed. Be ready to take up new challenges and learn new skills. Effectively communicate progress and challenges to the stakeholders. Have you got what it takes? 5+ years of experience. Problem-Solving: Strong analytical and problem-solving skills. Team Player: Excellent communication and collaboration abilities. Adaptability: Ability to work in a fast-paced, dynamic environment. Good knowledge of OOPS Fundamentals and programming standards. Core Technologies: Proficiency in .NET Core (6 & above) AWS Exposure: Hands-on experience with AWS You will have an advantage if you also have: Exposure to services such as AWS DynamoDB, ECR, ECS, and CloudWatch is a plus. CI/CD Tools: Working knowledge of CI/CD pipelines with tools like Jenkins and GitHub Actions. Experience on Golang is a plus. Experience using Security technologies like SAML, OAuth, Open ID connect, JWT or other IAM is good to have. Experience on Micro frontends will be a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6639 Reporting into: Tech Manager Role Type: Individual Contributor

SUMMARY Business Development executive openings for fresher Graduate in West Bengal region in a leading MNC. Location: Kolkata / North 24 Parganas/ North Bengal / Rest of Bengal Salary: 15000 + incentives Shift time: Day shift (9.30 / 10 am to 7 to 7.30pm) Job details: -Visit minimum assigned outlets daily following a pre-determined route plan to maximize coverage. -Develop and maintain a thorough understanding of our product portfolio to effectively communicate features, benefits, and value to retailers. - Proactively engage with retailers to secure sales orders for our products, ensuring accurate order placement and fulfillment - Merchandising within each outlet to enhance product visibility, including warm and chilled display , and point-of-sale material placement. - Build and maintain strong relationships with retail partners to foster collaboration and ensure ongoing sales growth. - Accurately track and report daily sales activities, including outlet visits, orders generated, and merchandising efforts - Gather feedback from retailers regarding product performance, market trends, and competitive activities. - Ensure 6 days x 8 hours of market work in a week excluding holidays as per company norms - Visit minimum 50 assigned outlets daily following a pre-determined route plan to maximize coverage - Minimum 50% Productivity against the daily visited outlets - Achieve 175 physical cases of daily volume Requirements Work Type: Field Business development executive Qualification: Any Graduate fresher can apply 6 days working, 1 rotational week off Benefits -Rs. 100/- as food & travel allowance - Incentive - Day shift

Dear, Greetings from Naukri.com!! Your profile is suitable for an opening with our client Empower Retirement (formerly Great West Global ) for Workforce Analyst role Overview: Built on a foundation of trust, integrity and promise, we proudly serve over 71,000 outstanding organizations and more than 17 million individuals. We take great pride in helping people with saving, investing and advice, while providing them with the tools and resources they need to help reach their financial goals. Were continuing to grow and innovate — every day. Our mission is to empower financial freedom for all. That mission starts by delivering advice, personalized guidance and critical support. We strive to meet the unique needs of everyone we serve and embrace the opportunity to inspire them along their journey. Website Link https://www.empower.com Please find the below details: ? Organization: Empower Retirement (formerly Great West Global ) ? Profile: Workforce Analyst ? Experience: 1+ Year ? Job Location: Bangalore ? Skillset: Workforce Management, Real time analysis Please Note: If the above does not match your profile, kindly ignore the mail