240 Nice Jobs - Page 10

What's the Role All About? The Senior Specialist Client Services Project Manager is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE AI products and services. The PM would utilize the PMI standard to work with customers and internal teams to help drive projects to a fast and successful delivery leaving the customer with a positive experience and ability to utilize the solutions to their fullest. They ensure clear organization, defined timelines, and effective communication to bring the requirements to fruition. They work collaboratively with internal teams to translate the customer’s needs into tangible results, keeping projects on trac...

So, what’s the role all about? We are looking for a skilled and enthusiastic Software Engineer to join our R&D team. In this role, you will contribute to the design, development, and deployment of robust applications using .NET Core. You will work extensively with AWS services, CI/CD tools, and modern development practices to deliver scalable and efficient software solutions. How will you make an impact? Work with Team Lead and champion the feature development activities. Make sure best practices are followed and tech debt is avoided. Deliver high quality, sustainable, maintainable code. Mentor other junior developers as needed. Be ready to take up new challenges and learn new skills. Effect...

So, what’s the role all about? We are seeking a highly skilled and experienced Senior Full Stack Software Engineer to join the GenAI Solutions for CX , our fully integrated AI cloud customer experience platform. On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create NICE’s advanced line of AI cloud products How will you make an impact? Develop end to end cloud applications on top ofAWSusing Angular, C# and many AWSservices Develop both Micro Frontends and Microservices Ensure high-quality deliverables and efficient project execution and continuous improvement Take part in all aspects of a...

- Manage workforce management (WFM) processes. - Ensure efficient real-time analysis and scheduling (not mandatory). - Strong communication skills. - Good Knowledge and hands on experience on WFM tools. - 5 days working and Rotational Shifts. Required Candidate profile - Should have atleast 2+ years of experience as RTA in BPO Organisation. - Should have excellent communication skills - Strong understanding of WFM tools Call or Whatsapp @ 8723051470 / 6002281943

So, what’s the role all about? We are seeking a highly skilled and experienced Specialist Full Stack Software Engineer to join the GenAI Solutions for CX , our fully integrated AI cloud customer experience platform. On this role you will get the exposure to new and exciting technologies and collaborate with professional engineers, architects, and product managers to create NiCE’s advanced line of AI cloud products How will you make an impact? Develop end to end cloud applications on top of AWS using Angular, .NET and many AWS services Develop both Micro Frontends and Microservices Ensure high-quality deliverables and efficient project execution and continuous improvement Take part in all asp...

Leading BPO in Noida Hiring for Supervisor WFM- Planning & Scheduling Experience 3+ Years Role and Key Responsibilities: • Understanding of Capacity Plan, scheduling and rostering. • Skill-Based Scheduling for in-house agents • Define agents according to skills and proficiencies • Compares over/under staffing with total staffing hours. Measures the effectiveness and quality of scheduling. • Review the projected performance for the sites on a near term basis. i.e. weekly/ fortnightly. • Build, review and plan requirements based on forecasting information for production headcount by day by interval for the supported time frame (requirements base don KPI such as in and out of office shrinkage. ...

Job Title - GN - SONG - Service - Genesys Analyst/Consultant/Manager/Senior Manager Management Level: 11,9,7 & 6Location: Bengaluru, Mumbai , Hyderabad, Pune, Gurugram, Chennai Must-have skills: Genesys Contact Center Implementation Good Good to have skills: Genesys Pure Connect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, ServiceNow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop ...

Company Name: VARITE INDIA PRIVATE LIMITED About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. About The Client: Founded in Mountain View, California, the Client is currently headquartered in Sunnyvale, California, with 33 global offices. The Client provides a business and employment-focused...

So, what’s the role all about? NICE Actimize is seeking an experienced and motivated Financial Crime Portfolio Solutions Engineer to support our partner ecosystem in selling cutting-edge financial crime and compliance solutions. This role is pivotal in enabling and supporting Value-Added Resellers (VARs), System Integrators (SIs), Advisory Partners, Delivery Partners and Cloud Marketplaces(AWS) in the technical positioning, demonstration, and sales of NICE Actimize’s solutions. The ideal candidate will combine deep domain expertise in financial crime and compliance with strong technical acumen and pre-sales experience. You will be responsible for driving partner success across the full Actim...

Job Title - GN - SONG - MT - Workforce Intelligence - Senior Manager/Manager Management Level: 06/ Senior Manager or 07/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Workforce Management (WFM) Good to have skills: Project Management Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Advance Customer Engagement, Workforce Optimization Roles & Responsibilities: As part of the team, you will drive the following Help our clients to create the workforce optimization strategy Work with clients to drive migration of workfor...

So, what’s the role all about? Within Actimize, the AI and Analytics Team is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies. How will you make an impact? NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space At NICE Actimize, we recognize th...

So, what’s the role all about? A Java fullstack software developer is responsible for both frontend and backend development using Java-based technologies. Here's an overview of what you might expect in a job description for this role. How will you make an impact? Understand business requirements and translate them into technical implementation. High accountability of delivering planned work Create and maintain positive and productive working relationships across teams. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 4+ years of software development experience Working experience in Core Java, pr...

Job Title: Solutions Architect - NICE CXOne (AI Specialization) Location: Mumbai / Pune / Chennai / Bengaluru / Bhopal / Nagpur Job Type: Full-time Industry: Information Technology / Telecommunications / Insurance / BFSI Experience: 612 years Education qualification and Certifications: Bachelor’s degree in computer science, Information Technology, or related field from a reputed university. Experience with CCaaS platforms like: NICE CXOne, Genesys CX, Amazon Connect, Sprinklr etc. 5+ years of experience in solutions architecture, with at least 2 years of hands-on experience with NICE CXOne and AI technologies. Preferred Qualifications: NICE CXOne certifications (e.g., NICE CXOne Certified Im...

So, what’s the role all about? This role is about deriving results, achieving goals for the group and product. We are looking for Tech Manager who can lead and coach development teams, fostering a collaborative environment to provide technical leadership to achieve project goals. Empower team members to make technical decisions, instill sense of ownership and self-organize. Responsible for productivity and quality objectives for respective teams. Work closely with team members and provide technical guidance and solve the problem related to design, implementation, process, do hands on where required. Conduct regular performance reviews and provide constructive feedback to team members. Manage...

- Manage workforce management (WFM) processes - Ensure efficient scheduling, forecasting, and real-time analysis - Maintaining Service Levels & Associated Metrics - 6 days working and Rotational Shifts. Required Candidate profile - Should have atleast 1 year experience as RTA in BPO Organisation. - Should have excellent communication skills. - Strong understanding of WFM tools. Call or Whatsapp @ 8723051470 / 6002281943