Sr Manager - Customer Interaction Suite Tata Communications

10.0 - 17.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications CCaaS Solutions Technology Specialists: 10-17 years of Experience in CC Technology Education - Bachelor s degree in Engineering, MBA (preferred) Relevant experience - Good analytical skills, problem solving approach, should be able to create cohesive work environments collaborating with cross functional teams. Knowledge of CCaaS, with proficiency in AWS Connect, Cisco Contact Center, ...

Posted 3 days ago

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Sr Manager - Customer Interaction Suite Tata Communications Limited

10.0 - 17.0 years

0 Lacs

mumbai, maharashtra, india

On-site

CCaaS Solutions Technology Specialists: 10-17 years of Experience in CC Technology Education - Bachelor s degree in Engineering, MBA (preferred) Relevant experience - o Good analytical skills, problem solving approach, should be able to create cohesive work environments collaborating with cross functional teams. o Knowledge of CCaaS, with proficiency in AWS Connect, Cisco Contact Center, Nice CX1 Empower, Genesys Pure Cloud or similar contact centre solution. o Should have deployed and had hands-on (preferably), on the collaboration systems based on Genesys, Cisco CCX / PCCE, AWS Connect or any other leading Contact Centre systems integrated with 3rd party components for PSTN (TDM or SIP Tru...

Posted 4 days ago

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