Job Description: 1. Customer Communication- Be the key point of contact for customer SQE / purchasing staff with regards to quality matters. Build good relationships with customer contacts 2. Arrange the customer SQE onsite audit 3. Customer Complaints -Ensure that customer complaints are reported and actions are taken in as per plan. Lead 8D activity to ensure good Root Cause analysis and effective corrective / preventive actions. Carry out verification of effectiveness of actions taken 4. Containment Support -When it is necessary organize and lead onsite sorting / inspection of defective product at customers and production site. Plan and execute sorting or rework activity to maximize efficiency in support of customer build plans and minimize cost. 5. Internal Communication - Ensure effective communications with both Operations and Sales staff to ensure that customer complaints, corrective actions or other specific instructions are solved. 6. Process Control Participate in development of FMEAs and Process Control plans to ensure robust process controls are implemented to ensure customer requirements are met, and submit customer approval if there is any change. 7. Manage QA engineer such as KPI, Task monitor, Improvement etc.
Job responsibilities Known and master the latest market dynamics, responsible for the collection, collation and feedback of local market information and sales dynamics of competitors in the same industry, to support the timely adjustment of marketing programs for the company headquarters 1. grasp customer demand, participate in the bidding of the host plant projects, contract signing work 2. Actively communicate and coordinate with relevant departments, and independently complete the follow-up of order projects 3. According to the overall sales and payback plan and strategy of the enterprise, develop their own sales and payback targets and strategies 4. Concerned about the application side of the customer, to ensure the quality of service, after-sales service in a timely and effective manner 5. Responsible for the maintenance of customer relations 6. Responsible for product after-sales service management, reception of customer after-sales service requirements and complaints, timely coordination of relevant departments to deal with 7. Resolution of customer after-sales service requests and complaints, obtaining feedback from customers, and timely forwarding relevant departments
Job Description: Prepare, examine, and analyse accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements. Analyse business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. Report to management regarding the finances of establishment. Establish tables of accounts and assign entries to proper accounts. Develop, maintain, and analyse budgets, preparing periodic reports that compare budgeted costs to actual costs. Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Prepare forms and manuals for accounting and bookkeeping personnel and direct their work activities. Survey operations to ascertain accounting needs and to recommend, develop, and maintain solutions to business and financial problems. Advise management about issues such as resource utilization, tax strategies, and the assumptions underlying budget forecast. Update customer pricing and calculating financial impact on an annual basis. Interact with company banking and financial partners. Other duties and projects as assigned. SAP knowledge is must.