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6.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Dell EMC Isilon; EMC storage| Experience in NetApp (Cluster mode / AWS FSxN) and EMC Isilon storage Experience in Storage administration activities like allocation; host creation; replication; zoning. Expertise in CIFS/NFS protocols; file share / export creation. Expertise in troubleshooting File share permission. Experience in configuring / Managing Blue XP. Experience with AWS FSxNetApp File share migration. Primary Skills NetApp Secondary Skills EMC Isilon Storage Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.
Posted 17 hours ago
7 - 12 years
25 - 40 Lacs
Bengaluru
Remote
JOB RESPONSIBILITIES: Ability to analyze and debug problems at network, storage and virtualization layers of a scale out distributed storage solutions in public, private and hybrid cloud environments. Help to develop knowledge base that enables faster troubleshooting of customer issues. Provide feedback on existing tools and help to identify and develop the necessary tools needed to triage customer problems. Research, diagnose, troubleshoot and solve customer issues, involving and working with engineering teams as needed. Work with technical writing resources to ensure resolution to customer issues are documented appropriately. Help to define the support process from initial issue found by customer, to reporting the issue to Samsung, to resolution and fix for the customer. Ability to interface with customers in a professional manner, working to understand issue(s) they may be facing. REQUIRED SKILLS BS/MS Computer Science or equivalent with a minimum of 7+ years with storage solutions. Experience testing and/or debugging storage systems, preferable distributed systems Experience and understanding of NFS protocols (v3, v4.1, pNFS) Experience with other storage protocols such as SMB and S3 are a plus Familiarity with virtualization technologies (VMware, Hyper-V) and containers Experience with network solutions for clouds including network virtualization technologies Able to demonstrate leadership skills and take ownership of customer issues reported. Commitment, focus, and follow-through needed to see problems through to resolution. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers. Proven ability to research, diagnose, troubleshoot, and identify solutions to customer issues. Ability to develop scripts using Python or other scripting languages a plus. Experience supporting customers running storage solutions, preferably NAS or ethernet based solutions PERSONAL CHARACTERISTICS Know how to tell between perfect and good enough Ready to take on difficult tasks on your own Team player Displays good judgment Willingness to challenge, debate and clarify assumptions Comfortable working in a very fast-past environment with a global team Role & responsibilities Preferred candidate profile
Posted 1 month ago
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