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10.0 - 15.0 years
6 - 11 Lacs
Mumbai
Work from Office
The principal objective of this position is to provide expert level support for the North American Region (NAR) UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies and procedures, collect, monitor and analyze systems performance data and troubleshoot LINUX servers when applicable. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & Solaris servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Maintain complete inventory and documentation of deployed systems. Liaise with application developers to gather requirements, design and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Liaise with IT Production Engineers in troubleshooting complex, cross-platform issues. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 6.x, 7.x, 8.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Geneos, sar, iostat, vmstat, etc. Good programming skills with Perl, Awk, Sed, Shell script (Bourne, C, Korn) Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH, Puppet, Ansible Hands-on experience with technologies (Veritas Infoscale, Solaris Zones, Ldoms, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Technical & Behavioral Competencies Required Technical Knowledge/Skills : - At least 10+ years of technical experience in as many of these operating systems (OS): o Red Hat Enterprise Linux 9.x / 8.x o Ubuntu 18.x / 20.x o CentOS 7.x - Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. - Candidate must be competent on how to install the OS on physical servers and virtual servers. - Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices - Strong knowledge on governance, server build and administration of IT services in cloud based environments - Patching through Satellite & Client-side yum configuration. - Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. - Provide technical guidance and mentorship to team members. - Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. - Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. - Able to work autonomously and as part of a team using strong analytical skills - Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. - Demonstrate a systematic and logical approach to problem-solving - Able to follow the banks standards, processes and procedures. - ITIL 4 Foundation qualification. Specific Qualifications (if required) - Red Hat Certified System Administrator (RHCSA) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) -
Posted 3 weeks ago
7.0 - 12.0 years
4 - 8 Lacs
Chennai
Work from Office
This is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly motivated and skilled candidate to join a very dynamic company and work in an exciting environment. APS team member would be working on standard banking softwares & in-house applications etc. The APS team member is responsible for providing production functional support, maintenance of key application platforms, deployment within the CIB ALMT APS domain. Responsibilities Direct Responsibilities Candidate must work as level 1/2 support analyst to bring technical and product issues to resolve. Responsible for monitoring production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using his functional/ technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring night batch and ensuring reports are generated well and transferred to client by adhering the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for UAT/PROD deployment & validation, Analyzing/documenting problems, recommending solutions, & initiating corrective action Plan and implement application releases, load tests and configuration changes. Customize production tools (monitoring, batch scheduling, backups etc. Contributing Responsibilities Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required. Participate to DRP activities Should have good experience knowledge on L1/L2 Functional Support Eager to learn Banking Domain Knowledge (Corporate & Investment) Technical & Behavioral Competencies Technical:- Must have technologies (Hands on experience) PRIMARY SKILLS BPM Tools None Databases Knowledge on Sybase IQ/Sybase ASE and SQL server UNIX Knowledge on Linux/Unix systems Knowledge on Windows Mounts/NFS ITIL Good Understanding of ITIL framework, especially on Incident, Request, Problem and Change management. Should have worked in ITIL process and best practices. Middleware Knowledge on Apache, Kubernetes, Kafka, MQ series, Consul, Signal Deployment Process Scripting Scripting (Ansible, Python, Shell, SQL ...) and development skills for administration. DEVOPS Tools Knowledge on Jenkins, Ansible Tower, bitbucket Scheduler & Monitoring Tools: Knowledge on Schedulers, Crontab, Autosys /DollarU Knowledge on Monitoring Tools such as Dynatrace, Prometheus, Grafana SECONDARY SKILLS Networking Network topologies, ability to identify Network issues. Database File Transfer/Security Knowledge on CFT, security authentication, certificate renewals Windows/Unix/Linux OS Knowledge on UNIX/ Linux /Windows Operating System andDOS Commands FUNCTIONAL KNOWLEDGE DOMAIN Excellent knowledge on various banking, and finance applications Excellent knowledge on various financial Products in FX, Derivatives Excellent knowledge on Securities domain Excellent knowledge on Payments Tools, Trade Settlement Excellent knowledge on accounting BEHAVIOURAL Proactive with good verbal and written communication skills Good analytical and problem-solving skills Ability to understand and interpret complex technical issues and identify solutions, quickly and efficiently. Ability to prioritize workloads and manage conflicting requests on time in a continually fast-moving environment. Enthusiastic to work in challenging environment Effective problem-solving abilities Ability to adapt to change Exhibits positive interpersonal and team skills Commitment to company quality standards including issue resolution timescales, quality improvement and commitment to resolving issues correctly. Aptitude for learning Specific Qualifications(if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Ability to collaborate / Teamwork Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to develop others & improve their skills Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 7 years -
Posted 3 weeks ago
10.0 - 15.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The principal objective of this position is to provide expert level support for the EMEA Region UNIX environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with LINUX infrastructures and their associated applications. Expected to establish and maintain the organizations technical standards, policies, and procedures, collect, monitor, and analyze systems performance data and troubleshoot LINUX servers when applicable. Due to large number of assets to manage, being able to automate the BAU tasks is a key point. Vulnerability and obsolescence remediation, proactive improvements and action plan for incidents are part of the day to day of this position. Responsibilities Direct Responsibilities Provide 24/7/365 primary support of all RedHat Linux, Centos, Ubuntu & AIX servers. Proactively monitor all UNIX systems utilizing BNP Paribas standard tools. Designing and implementing solutions, using Git and Veritas Cluster & Volume manager Management of SAN and NAS at server side Administrating both volume managers, Veritas and LVM Maintaining and adapting the configuration of server software and system components lifecycle Management. Leverages Red Hat Ansible Automation Platform whenever and wherever possible (or other automation skills valuable like Puppet for developing and maintaining automation scripts) Maintaining and monitoring the infrastructure using different tools Tickets resolution through incidents, problems and different requests from the clients or other infrastructure teams Troubleshooting, co-ordination with third party suppliers and vendors as well as with the central IT department of the customer. Providing training about subject matters in scope to colleagues Advising the project team in areas such as capacity management. Contingency planning, environment planning, configuration management and other relevant tasks related to the role. Maintaining the relevant documents/manuals describing the system and its infrastructure. Escalating incidents internally or to 3rd party partners when required. Participating, on a punctual basis, on specific projects related to your specialty. Liaise with application developers to gather requirements, design, and deploy standard systems, which clearly differentiate between Production, DR, Test and Development. Identify operational and infrastructure risks within the environment and work with the application development team and Equity business to make corrections and mitigate risks. Ensure that all systems are backed up according to the business requirements and notify the data owners when there are failures. Ensure optimal resilience of deployed systems; and meet all disaster recovery requirements specified by the business. Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas. Contributing Responsibilities Degree in Information Systems 10+ years of experience in Linux/ UNIX environment within the financial services industry Expert knowledge of RedHat Enterprise 8.x, 9.x and solid footing in Centos and Ubuntu Expert Knowledge of UNIX kernel and network subsystem tuning and optimization desirable. Good knowledge of system performance and monitoring tools such as Dynatrace, sar, iostat, etc. Good programming skills with Perl, Awk, Sed, Shell script, Puppet, Ansible. Solid understanding of TCP/IP and basic networking ability to use and understand output of tcpdump/snoop Administration of Unix core services and applications such as NIS, NFS, Automount, DNS, DHCP, CIFS, SendMail, Apache, NTP, PTP, Sudo, Jumpstart/Kickstart, LDAP, SSH. Hands-on experience with technologies (Veritas Infoscale, OpenSVC, VMWare, KVM etc.) Comfortable performing system upgrades, installing layered products, and analyzing and troubleshooting complex production systems. Hands-on experience with various hardware including Dell and HP servers. Good knowledge of EMC SAN storage arrays and NetAPP Network Appliances Should be familiar with system administration regarding relational databases (Sybase, Oracle), Middleware (WebSphere MQ), and market data distribution (Reuters RMDS) a plus. Ability to interface with users at all levels of the organization and good end-user support skills. Must be well organized, responsible, a good project manager, have good verbal and written communication skills, and able to multitask in dynamic trading environment. Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies. Proficient in English. Good interpersonal and communication skills. Technical & Behavioral Competencies Required Technical Knowledge/Skills: At least 10+ years of technical experience in as many of these operating systems (OS): - Red Hat Enterprise Linux 8.x / 9.x & Ubuntu 18.x / 20.x & CentOS 7.x - Red Hat Satellite - Veritas Cluster (VCS) - OpenSVC - Veritas Volume Manager (VxVM) - Ansible - Devops methodologies - Cloud experience Handles the product lifecycle of the Unix infrastructure to assure operational availability; designs and specifies changes for implementation. Candidate must be competent on how to install the OS on physical servers and virtual servers. Troubleshooting Knowledge on RHEL 8.x / 9.x Scripting Knowledge. Hardware and Networking Knowledge on Server Hardware Multiple Vendors, Remote Management Tools, Software & Hardware RAID, Technical understanding on network topologies & devices, Storage Devices Strong knowledge on governance, server build and administration of IT services in cloud-based environments. Patching through Satellite & Client-side yum configuration. Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort. Provide technical guidance and mentorship to team members. Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager. Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers. Able to work autonomously and as part of a team using strong analytical skills. Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude. Demonstrate a systematic and logical approach to problem-solving. Able to follow the banks standards, processes, and procedures. Escalating incidents internally or to 3rd party partners when required. ITIL 4 Foundation qualification. Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example: English (mandatory) Expertise on high availability environments. Redhat/Ubuntu distribution Devops methodologies Cloud experience OpenSVC Veritas cluster (VCS) Eager to learn. Analytical mind-set Ability to work well under pressure, ability to work autonomous and in team environment. Good interpersonal and communication skills. Experience of delivering strategic priorities within strict timelines. Experience on production environment and support Specific Qualifications (if required) Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (Ansible 2.8) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Client focused Ability to deliver / Results driven Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage a project Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) IPU (In Place Upgrade in RHEL) Participating in standby 7x24 (1 week per month). Evaluate emerging system technologies and align their benefits with the business strategy of BNPP. -
Posted 3 weeks ago
7.0 - 12.0 years
9 - 14 Lacs
Gurugram
Work from Office
As IT Specialist Backup Services, you have to provide high-level technical expertise in the area of Commvault Backup administration and troubleshooting. This individual would be responsible for implementingShould have technical knowledge on following: Commvault Backup Technologies Snapshot Management for HPE Storage Systems Cloud Applications
Posted 3 weeks ago
3.0 - 10.0 years
5 - 12 Lacs
Pune
Work from Office
Software Engineer (Development) This position is for Storage/Networking Engineers focusing on NAS Storage related new product development. Engineers who are interested in working on new product development in networking and/or storage and/or filesystem space involving file system features, network protocols, clustering and security. The ideal candidate comes with hands-on experience on Storage and/or Networking areas with good exposure to development processes. Strong verbal and written communication skills is a plus. Required Skills & Experience: Ideally 3-10 Years of solid experience working on development of Storage and/or Networking Systems Good understanding of NAS protocols (NFS, SMB/CIFS), Storage Subsystems, Network Transport Layer and Clustering. Experience with C/C++, standard Unix/Linux BSD socket APIs Familiar with Windows Active Directory domain protocols such as DCE/RPC, Kerberos, and LDAP Understand issues around performance and scalability under heavy loads
Posted 3 weeks ago
7.0 - 12.0 years
6 - 10 Lacs
Gurugram
Work from Office
IT Specialist- Commvault --> --> Location, Designation --> LocationGurugram DesignationIT Specialist- Commvault Experience7-12 Years Objective Of This Role(Brief description of the role, why are we hiring, and what will person in this role do) IT Enterprise Operations Center (EOC) is the global delivery and support operations center groups global locations and subsidiaries. EOC manages the IT Infrastructure (ServerDatacenter, collaboration and Messaging, Network LAN/ WAN Wi-Fi and Firewall security) and Enterprise IT Applications predominantly SAP portfolio) along with Mobile Applications Platforms as well. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains. As IT Specialist Backup Services, you have to provide high-level technical expertise in the area of CommvaultBackup administration and troubleshooting. This individual would be responsible for implementing & enabling IT strategies defined by senior management in order to achieve the organizational objectives. Further, this individual would be responsible to ensure that the established processes to meet the regulatory and corporate security requirements are respected and optimized, in a fast paced and critical environment. You need to develop the strategy and ensure the operation, integration into the infrastructure services and interact with the business to ensure a maximum of usability. Tasks & Responsibilities(Major task and role person will have to perform list all the relevant points) 1. Manage and maintain the company's Backup-Systems based onCommvault. 2. Work with existing System Administrators and DBAs to optimize backup, restore and replication 3. Implement and maintain self-service for Backup System 4. Implement and maintain Backup as a Service for Subsidiaries 5. Provide architecture and performance recommendations within the IT infrastructure team. 6. Ensure backup methods are in place and working properly 7. Review system performance, capacity forecasting and efficiency. 8. Analyzes and resolves complex backup problems across the enterprise, related to replication strategies, and storage strategies across wide area networks. 9. Provides recommendations on storage upgrades and supports project integration as required. 10. Case-Handling with several vendors Education & Trainings + Certifications(Basic & Professional) University Degree and Certifications in the technology related field. CommvaultMaster (preferred) ITIL Certification Technical know-how(Mention the technology on which person must be experienced) Mandatory Should have technical knowledge on following: CommvaultBackup Technologies Snapshot Management for HPE Storage Systems Cloud Applications Linux based Media Agents Experience in troubleshooting Windows Server, complex computing platforms, storage systems including SAN and NAS arrays, and cutting-edge technologies involving virtualization, high availability and Databases (Oracle, MSSQL, Postgres, HANA) Experience with VMWare, Linux and Microsoft Windows-Server technologies Experience with NetApp and HPE 3PAR/Primera arrays is preferred Deep understanding of storage protocols such as NFS, CIFS, FC, etc., backup and recovery Soft Skills: (Inputs on soft skills required for role, like team management, communication, customermanagement, etc.)Conduct oneself in a professional manner at all times.Team orientation, strong communication skills, commitment and flexibilityIndependent, careful and result-oriented way of workingUtilize sound judgment in dealing with business information.Generate enthusiasm and support of company objectives.Effective written and oral communication skills (English)Relevant Experience(in yrs.)7 to 10 yearsOverall Experience(in years)9 to 14 years Feel Free To Contact Us...!!! Submit
Posted 3 weeks ago
3.0 - 8.0 years
0 Lacs
maharashtra
On-site
For more than 40 years, Accelya has been the industry's partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Accelya has a great opportunity, for the right candidate, to become part of our team which supports one of the leading global software platforms of the airline industry. You will serve as a subject matter expert to help develop, automate, and mature our on-prem and cloud enterprise storage and data protection strategies. The Senior Cloud Automation Engineer will also be responsible for helping to develop and document policies, standards, operational processes, and to mentor junior engineers. Responsibilities: - Responsible for maintaining effective data security strategies and controls to protect sensitive and confidential information from unauthorized access, alteration, or destruction. - Success in this role requires exceptional problem-solving skills, strong interpersonal skills with a positive attitude, the ability to articulate thoughts and ideas, and a passion for seeing them to fruition. - Diagnosing performance and connectivity-related issues. - Implementing and executing on-prem to cloud migration tasks. - Provides proactive support for enterprise storage and backup solutions, by ensuring all monitoring, alerting, and security standards are maintained. - Serves as an L3 escalation for cloud storage and data protection issues. - Document and maintain, the backup, replication, and archival cloud architecture policies in alignment with our global commitments. - Coordinates and leads projects as required. Knowledge, Experience & Skills: - A strong understanding of protecting workloads in VMware Cloud (VMC) on AWS. - Must have experience with technologies such as Terraform, Ansible, etc. - Proven record of automating administration and monitoring of storage and backup systems. - 3+ years of hands-on experience working with AWS architecture. - 8+ years in IT with 5+ years of hands-on experience in managing modern backup/storage solutions. - Experience with cloud archive technologies, principles, and best practices. - Experience and a deep understanding of Storage technologies including PureStorage, NetApp, Dell/EMC VMAX, VNX, Unity, and DataDomain. - Strong knowledge of storage-related connectivity protocols and technologies (e.g., SAN, NAS, Block, NFS, SMB). - Experience with migrating on-prem infrastructure environments to AWS. VMC on AWS a plus. What does the future of the air transport industry look like to you Whether you're an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!,
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 3 weeks ago
10.0 - 15.0 years
9 - 13 Lacs
Raiganj
Work from Office
Senior Cath Lab Technologist No. of Vacancies : 1 Location : Raiganj Department : Cardiology Qualification : Diploma or Bachelors in Cath Lab Technology, preferably from SMFWB/WBUHS Experience : 10 - 15 years experience in all cath lab procedures including CAG, PTCA, Pacemaker, ICD Implantation, operation and maintenance of cath machines and related equipment, maintaining proper inventory, operating ETO CSSD educating patients on the procedures.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a highly skilled Private Cloud Engineer to join our IT team. The successful candidate will be responsible for the day-to-day administration, maintenance, and support of our private cloud infrastructure, ensuring maximum uptime, performance, and security. The candidate should have a strong understanding of cloud technologies, virtualization, and experience with scripting and automation tools, along with the ability to work well in a team-oriented, collaborative environment. Key Responsibilities: Provide support for private cloud infrastructure, including virtual machines, storage, and network components Troubleshoot and resolve complex issues related to private cloud infrastructure, including performance and security-related issues Participate in planning and implementation of Change in the infra and ensure flawless execution Perform routine maintenance and updates to private cloud infrastructure Automate routine tasks and processes using scripting and automation tools Assist in the creation and implementation of backup and disaster recovery plans Work collaboratively with other IT teams to ensure proper integration and functionality of private cloud systems with other IT systems Develop and maintain documentation of private cloud infrastructure, including procedures and best practices Participate in on-call rotation for after-hours support as needed Provide customer service and technical support to internal and external clients Technical Skills: 1. Virtualization technologies: They should have a deep understanding of VMware virtualization technology and knowledge to efficiently manage virtual machines, virtual switches, and virtual networks. Troubleshooting Knowledge: a) Should have strong troubleshooting skills to diagnose and resolve issues quickly. b) Knowledge in installing and configuring all flavours of ESXi and vCenter Server c) Troubleshooting knowledge on ESXi and VCenter performance issues d) Troubleshooting knowledge in OneView Tool (Creating of Profiles, managing of hardware, etc.,), e) Troubleshooting knowledge in various server models like Blades(BL), ProLiant Density line (DL) etc., using various logs. f) Troubleshooting vSphere storage, plugin & vSphere networking issues g) Experience on configuring datastore to ESXi server using NFS, LUN and iSCSI. Create/extend NFS and SAN Datastores by coordinating with Storage team. h) Restore virtual machines from Datastore snapshots and Commvault backups. 2. Backup and Recovery: Good Working knowledge on Commvault backup Tool, understanding of the Issues, troubleshooting skills and finding, documenting RCA. Experienced in Windows and Unix/Linux server backup and restores including routine patching in a Commvault environment. Knowledge in handling database backup and restores from/to VMs, such as MS SQL, MySql, Hana, DB2, Oracle Knowledge in TCP/IP and SAN, NAS technologies. Knowledgeable in Commvault auditing, command line operations, logging, and reporting. Perform all chargeback estimation, provisioning, and documentation tasks in a timely manner. Produce regular reports for management, to assist in cost recovery, capacity planning and consolidation. Ensure adherence to the published compliance frame work. Monitor by conducting periodic audits to ensure all compliance aspects are adhered to; Analyse and publish reports on the findings; discuss with the concerned stake holders and follow up on the closure. To prepare business requirement documents for automation/enhancement of the Backup environment, lead pilot and testing efforts of a process rollout including preparation of training material and ensure that customer queries on a new process are responded to. Good Document writing skills and SOP preparation. Good Skills in Handling Incidents, Changes and Problem Management To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations or L3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases. Flexibility to work in 24\7 shifts 3. Storage: They should have experience working with storage technologies like SAN, NAS, and Object Storage. They should be familiar with RAID, iSCSI, NFS, etc. 4. Operating systems: They should be familiar with various operating systems like Windows, Linux, and Unix. They should have knowledge of system administration tasks, such as installing, configuring, and troubleshooting software. 6. Security: They should have knowledge of security concepts like access control, authentication, and encryption. They should be familiar with security tools like firewalls, intrusion detection systems, and antivirus software. 7. Monitoring: They should be able to monitor system performance and identify issues before they become critical. They should be familiar with monitoring tools like Opsramp, Nagios, SolarWinds, etc.. 8. Understanding of database: MS-SQL, PostgreSQL is an added advantage. Certifications: ITIL, VCP, Any foundation Cloud certification
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Job Overview The role is to be a part of the Product SW Build Integration team for Qualcomm’s range of SoC solutions and ensure that every build made for the product has the right features & fixes integrated and verified. The software releases are made to diverse markets such as Mobile/MBB/XR/Auto/IVI/ VR/IOT/ etc. and Appliances. We are looking for a passionate Release Engineer to join our team. As a Release Engineer, you will be responsible for ensuring products can effortlessly be delivered to users and customers using different distribution mechanism, tools, and methods. Qualification and Experience Bachelor's or Master’s degree with 1 to 3 years of relevant experience in Real Time Embedded Software Development and System SW Integration. Experience in Configuration management and Release Management. Good experience in version control tools like Git/P4/Clearcase, etc and Bug tracking systems(ex JIRA) or project management tools. Ability to troubleshoot run time/build problems and resolution Strong C programming and debugging skills, scripting knowledge, OS concepts Multi-threading and multitasking experience Ability to coordination with cross functional teams for build plan. Role and Responsibility Responsible for Software Build Integration and verification Work with cross functional teams and coordinate the integration and release process Troubleshoot run time, build problems, and report findings Ensure software builds run properly on automation. Skills: Strong debugging and problem-solving skills Passionate about the Build and Integration and software automation Knowledge in managing source control systems, software versioning, P4/Git branching strategies and integrations on multiple projects and repositories. Excellent communicative, interpersonal and leadership skills with ability to work efficiently in both independent and team work environments.
Posted 3 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Pune
Work from Office
The Red Hat Payroll team for Europe, the Middle East, and Africa (EMEA) is looking for a Payroll Analyst to join us in India. This role, you'll join a team that supports 31 Red Hat locations across EMEA. You will work in a fast-paced and complex environment that is deadline-driven. You'll report to the EMEA payroll manager and be responsible for ensuring the payroll is processed in an accurate and timely manner. What will you do: Prepare monthly payroll bureau submissions and review bureau-prepared payrolls for completeness and accuracy Process payments like net salaries to employees, tax payments, pension payments, etc. Manage month-end reporting of payroll general ledger Manage vacation accrual Manage annual returns and other statutory filings as they relate to payroll, payroll taxes, and benefits Ensure all restricted stock unit information is processed through the relevant country payroll Complete the monthly input and reconciliation process to ensure that payrolls are adequately checked each month and variances are corrected in a timely manner Maintain control over all documentation and processes in line with Sarbanes-Oxley (SOX) requirements Work with internal and external auditors as needed to ensure the integrity of payroll information Develop and maintain good working relationships with the payroll vendor and internal departments What will you bring: 8+ years experience processing high volume payrolls within a multinational environment; experience with organizations with 1000+ employees Awareness of statutory legislation and procedures relating to the EMEA payroll Ability to work on your own in a fast-paced environment to deliver results with a focus on accuracy and attention to detail Excellent English verbal and written communication skills Experience working under strict deadlines and ensuring compliance with company policies Interpersonal and teamwork skills Ability to translate business needs into pragmatic solutions and implement them Comfortable handling the ambiguity that occasionally arises in a global organization in a multi-country environment Solid Microsoft Excel and computer literacy skills Third-level qualification is a plus About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.
Posted 3 weeks ago
3.0 - 6.0 years
15 - 25 Lacs
Pune, Bengaluru
Hybrid
The Opportunity Are you a detail-oriented engineer with a passion for quality assurance and a knack for automation? If so, joining the Nutanix Files QA team as an MTS 4 Regression QA Tester offers you the opportunity to impact our cutting-edge solutions. You'll define and maintain a regression testing strategy aligned with our release cycles, develop and enhance a robust suite of automated and manual test cases, and lead efforts that significantly improve test execution speed and reliability. Be part of a dynamic team that values innovation and excellence in delivering top-tier software experiences. About the Team At Nutanix, you will be joining the Files QA team, a diverse group of innovative professionals spread across both the US and India. Our team thrives on collaboration, creativity, and a shared commitment to delivering exceptional quality in our products. We foster an environment that encourages out-of-the-box thinking and actively seeks new ideas, enabling us to continuously improve and push the boundaries of what's possible in our field. You will report to a Senior Engineering Manager who is dedicated to providing guidance and support to help you excel in your role. Our work setup is hybrid, allowing team members to work remotely while requiring 23 days a week in the office for collaborative sessions, team-building activities, and hands-on engagement. Your Role 1. Regression Testing Strategy & Planning Define and maintain a regression testing strategy aligned with release cycles. Identify high-impact test cases for regression and ensure proper coverage. Prioritize regression scope based on risk analysis and product changes. 2. Test Suite Maintenance Develop and maintain a robust suite of automated and manual regression test cases. Ensure obsolete or low-value tests are pruned and relevant scenarios are covered. Maintain test data and environment configurations needed for regression. 3. Automation Leadership Lead automation efforts to improve test execution speed and reliability. Collaborate with automation engineers to optimize and expand test coverage. Recommend tools and frameworks to support scalable regression testing. 4. Team Collaboration & Coordination Coordinate regression efforts across multiple QA teams. Communicate regression timelines, blockers and outcomes to stakeholders. Assign tasks to QA engineers and ensure timely execution of regression cycles. 5. Quality Gate Ownership Own the final regression sign-off before code release to production. Review test results, analyze failures, and ensure defect triage is performed. Escalate critical issues and ensure no regression leaks into production. 6. Reporting & Metrics Track and report key metrics such as defect leakage, test pass rates, and cycle time. Provide regression testing dashboards for leadership visibility. Conduct retrospectives and implement continuous improvements. 7. Continuous Improvement Identify and implement improvements in regression processes, tools, and practices. Stay updated with industry trends and recommend best practices for QA efficiency. Train and mentor junior QA staff with regression strategies and tools. What You Will Bring Education & Experience: Bachelors in Computer Science or related field. 1012 years of overall experience. 68 years of professional QA Engineering experience, with regression testing. Technical Skills: Solid understanding of software data & file storage technologies. Proficient in Python with hands-on experience in test automation frameworks. Skilled in writing/debugging automation tests for enterprise software. Experience troubleshooting/debugging in Linux or Windows . Familiarity with NFS and SMB protocols (advantageous). Exposure to cloud platforms like AWS or Azure (preferred). Soft Skills & Work Environment: Strong intrapersonal, written, and verbal communication skills. Excellent teamwork skills, adaptable to time zone differences (US and Asia). Self-motivated with minimal supervision. Comfortable working in a matrixed organization. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Chennai, Bengaluru
Work from Office
Job Title: Linux System Administrator (RHEL & VMware) Experience: 3 to 5 Years Job Location: Chennai, Bengaluru Key Responsibilities: Manage and administer RHEL environments (6.x, 7.x, 8.x) Handle disk management using LVM , configure and manage NFS and CIFS Perform basic UNIX/Linux shell scripting for automation Build and decommission VMware servers Work on vMotion , Cluster environments , HA and DRS concepts Understand and work with VLAN configurations Mandatory Skills: RHEL 6.x, 7.x, 8.x LVM, NFS, CIFS Basic Shell Scripting UNIX/Linux Administration Good-to-Have Skills: VMware server management Cluster, HA, DRS, vMotion VLAN knowledge
Posted 4 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad/Secunderabad
Work from Office
Maintaining Internal and business-facing SLAs for all ticket levels.Proficient in CentOS, Ubuntu, Suse, RHEL.Proficient in administering Windows Server Environments (Windows 2012 and above),monitoring systems.Rotational shifts. L1 and L2 support.
Posted 1 month ago
8.0 - 13.0 years
15 - 20 Lacs
Hyderabad
Work from Office
Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The Role Location: Hyderabad (Onsite) Shift: 24/7 (including night shifts) Key Responsibilities: Minimum 8+ years of hands-on experience withCommvault Backup Provide L3-level support for Commvault infrastructure CommServe, Media Agents, clients, and storage targets. Lead and execute enterprise data recovery operations across Windows, Unix/Linux, virtual, and database platforms. Drive data migration projects , including platform-to-platform and storage upgrades. Manage and optimize deduplication, storage policies, auxiliary copies , and SLA-driven jobs. Troubleshoot and resolve complex backup/restore failures , including root cause analysis and permanent fixes. Configure and support backups for Oracle, SQL, SAP, Exchange , and NAS/NDMP environments. Perform Commvault upgrades , patching, and configuration of disaster recovery (DR) setups. Script and automate routine backup tasks using PowerShell, Bash, or Python . Collaborate with infrastructure teams (network, storage, systems) for end-to-end performance tuning. Maintain documentation, generate reports, and mentor L1/L2 teams for knowledge sharing and operational continuity. About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RS1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 1 month ago
8.0 - 13.0 years
16 - 20 Lacs
Hyderabad
Work from Office
Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The Role Were looking for expert in Advanced NetApp L3 level support, CVO ONTAP, ITIL processes (Change Management, Problem Management) and experience in implementing automation. The role requires advanced troubleshooting skills and the ability to optimize NAS systems for high-performance operations. LocationHyderabad (Work from Office) Key Responsibilities: 8+ years of hands-on experience withNetApp CDOT (ONTAP)L3 level support Should have expertise inITIL processes (Change Management, Problem Management). Hands-on experience withCVO ONTAP (Cloud Volumes ONTAP). ProvideL3-level support forNetApp CDOT in a NAS environment, ensuring high availability and performance. Demonstratein-depth expertise inNetApp C Mode, including cluster configuration, SVM/volume-based replication, LIFs setup and storage efficiency implementation. Manage and troubleshootSMB/CIFS shares, NFS exports and dual protocol shares, ensuring seamless data access and performance. Performperformance analysis, troubleshooting and root cause analysis (RCA)using tools likeNetApp Active IQ Manager, OCUM and OnCommand System Manager. Plan and executepatch/microcode upgrades anddata migration from other storage arrays to NetApp C Mode, following ITILChange Management LeadProblem Management activities, including identifying, diagnosing and resolving complex storage issues. Implementautomation solutions to streamline storage operations, improve efficiency and reduce manual efforts. Configure and manageCluster Aggregates, Volumes, Qtrees, Snapshots and SVMs, adhering to industry best practices. Collaborate with vendors and cross-functional teams to resolve complex technical issues and ensure smooth operations. Mentor BAU support teams, contribute as anindividual contributor and translatebusiness requirements into scalable technology solutions. Candidate with B. E/ B. tech/ M.Sc. or equivalent degrees are preferred About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RS1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 1 month ago
2.0 - 7.0 years
5 - 9 Lacs
Pune
Work from Office
Educational Bachelor of Engineering,Bachelor Of Technology,Master Of Technology,Master Of Comp. Applications Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Primary skills:Backup-Commvault, Backup- EMC Networker, Storage-NAS(Network Attached Storage),Storage-Netapp,Storage-SAN(Storage Area network) Preferred Skills: Storage Backup-Commvault Storage-SAN(Storage Area network) Storage-Netapp Technology-Backup Administration-EMC Networker Technology-Backup Administration-Commvault
Posted 1 month ago
7.0 - 12.0 years
6 - 10 Lacs
Gurugram
Work from Office
IT Specialist- Commvault --> --> Location, Designation --> LocationGurugram DesignationIT Specialist- Commvault Experience7-12 Years Objective Of This Role(Brief description of the role, why are we hiring, and what will person in this role do) IT Enterprise Operations Center (EOC) is the global delivery and support operations center groups global locations and subsidiaries. EOC manages the IT Infrastructure (Server /Datacenter, collaboration and Messaging, Network LAN/ WAN / Wi-Fi and Firewall security) and Enterprise IT Applications predominantly SAP portfolio) along with Mobile Applications Platforms as well. The center is also accountable for delivering high value and high visibility IT projects & programs across various IT domains. As IT Specialist Backup Services, you have to provide high-level technical expertise in the area of CommvaultBackup administration and troubleshooting. This individual would be responsible for implementing & enabling IT strategies defined by senior management in order to achieve the organizational objectives. Further, this individual would be responsible to ensure that the established processes to meet the regulatory and corporate security requirements are respected and optimized, in a fast paced and critical environment. You need to develop the strategy and ensure the operation, integration into the infrastructure services and interact with the business to ensure a maximum of usability. Tasks & Responsibilities(Major task and role person will have to perform list all the relevant points) 1. Manage and maintain the company's Backup-Systems based onCommvault. 2. Work with existing System Administrators and DBAs to optimize backup, restore and replication 3. Implement and maintain self-service for Backup System 4. Implement and maintain Backup as a Service for Subsidiaries 5. Provide architecture and performance recommendations within the IT infrastructure team. 6. Ensure backup methods are in place and working properly 7. Review system performance, capacity forecasting and efficiency. 8. Analyzes and resolves complex backup problems across the enterprise, related to replication strategies, and storage strategies across wide area networks. 9. Provides recommendations on storage upgrades and supports project integration as required. 10. Case-Handling with several vendors Education & Trainings + Certifications(Basic & Professional) University Degree and Certifications in the technology related field. CommvaultMaster (preferred) ITIL Certification Technical know-how(Mention the technology on which person must be experienced) Mandatory Should have technical knowledge on following: CommvaultBackup Technologies Snapshot Management for HPE Storage Systems Cloud Applications Linux based Media Agents Experience in troubleshooting Windows Server, complex computing platforms, storage systems including SAN and NAS arrays, and cutting-edge technologies involving virtualization, high availability and Databases (Oracle, MSSQL, Postgres, HANA) Experience with VMWare, Linux and Microsoft Windows-Server technologies Experience with NetApp and HPE 3PAR/Primera arrays is preferred Deep understanding of storage protocols such as NFS, CIFS, FC, etc., backup and recovery Soft Skills: (Inputs on soft skills required for role, like team management, communication, customermanagement, etc.)Conduct oneself in a professional manner at all times.Team orientation, strong communication skills, commitment and flexibilityIndependent, careful and result-oriented way of workingUtilize sound judgment in dealing with business information.Generate enthusiasm and support of company objectives.Effective written and oral communication skills (English)Relevant Experience(in yrs.)7 to 10 yearsOverall Experience(in years)9 to 14 years Feel Free To Contact Us...!!! Submit
Posted 1 month ago
10.0 - 15.0 years
35 - 50 Lacs
Bengaluru
Work from Office
Deliver HPC storage solutions using NetApp and cloud storage, administer Linux systems, automate system tasks, and monitor performance in hybrid environments. Required Candidate profile Experienced in storage systems, Linux administration, cloud integration, and automation with strong troubleshooting skills.
Posted 1 month ago
0.0 years
4 - 8 Lacs
Hyderabad
Work from Office
First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
0.0 years
5 - 9 Lacs
Bengaluru
Work from Office
First point of contact for customers with technical support issues and questions on Dell products, including advanced storage attached network (SAN) and network attached storage (NAS) environments Analyse log files and all other relevant information to troubleshoot and resolved storage issues Analyse and resolve Complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Service. Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
4.0 - 9.0 years
7 - 12 Lacs
Mumbai, Pune, Bengaluru
Work from Office
Your Role Administer and maintain enterprise storage systems (e.g., NetApp, EMC, Pure Storage, HPE 3PAR). Deep knowledge ofSAN/NAS technologies and protocols (iSCSI, FC, NFS, CIFS/SMB) Proficiency instorage zoning, LUN provisioning, and replication technologies Your Profile 4-12 years of experience indesigning, implementing, and managing Storage Administration SAN (Storage Area Network) and NAS (Network Attached Storage) solutions. Perform regular backups, data replication, and disaster recovery testing. Provide L2/L3/L4 support for complex storage issues, including root cause analysis and permanent fixes. Deploy and install SAN, NAS, and DAS storage systems from vendors like Dell EMC, NetApp, HPE, IBM, etc. What will you love working at Capgemini Working with latest enterprise storage solutions, cloud-integrated platforms, and hybrid infrastructure. Clear career progression paths from L2 support to architecture and consulting roles Be part of mission-critical projects that secure and optimize networks for Fortune 500 clients.
Posted 1 month ago
5.0 - 8.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a Technical Support Engineer – Performance with expertise in troubleshooting performance-related issues in enterprise storage environments. The ideal candidate will have a solid understanding of ONTAP architecture, performance tuning, and advanced troubleshooting techniques. This role is part of our Level 2 Support team, responsible for diagnosing, analysing, and resolving performance-related incidents while providing excellent customer service to enterprise clients. Job Requirements experience in technical support, systems administration or related roles. In-depth knowledge of storage protocols such as FC, iSCSI, NFS, CIFS/SMB, and how they relate to system performance. Proven experience in troubleshooting performance issues in enterprise storage systems. Strong understanding of NetApp ONTAP architecture, including cluster mode, data fabric, and NFS/CIFS protocols. Familiarity with performance analysis tools like Perfstat, Performance Manager, and AutoSupport. Ability to read and analyze logs, traces, and performance metrics to diagnose issues. Basic networking knowledge to assist with performance issues caused by network congestion or misconfiguration. NetApp Certified Support Engineer (NCSE) or other relevant storage certifications are a plus. Strong analytical and problem-solving skills, with a focus on performance-related troubleshooting and RCA. Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences. Education B.E/B. Tech or M.S in Computer Science or related technical field 4- 8 years of experience in technical support
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Udaipur, Jaipur, Bikaner
Hybrid
-Responsible for build up your team by using your self-network -You have to train and motivate them for sales -You have to organize sales visit for business development -Develop your team member for more business -Managing monthly and weekly meetings
Posted 1 month ago
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