bangalore
INR 1e-05 - 6e-05 Lacs P.A.
On-site
Full Time
Hiring for AR Calling Location blore exp min 6m US Shift Food Available. Handle customer calls in a professional and efficient manner Address customer queries, concerns, and complaints with a problem-solving approach Maintain accurate records of customer interactions and follow-ups Provide timely and relevant information to customers to resolve their issues Work collaboratively with other teams to escalate and resolve complex issues Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates To apply Call Neha @ 7259704081 to mails meena@nextgenhrcom.in
bangalore
INR 1e-05 - 6e-05 Lacs P.A.
On-site
Full Time
Job Role - Customer Support Executive Location - Bangalore Salary - UPTO 3 LPA Working days - 6 days Work Timing - Day shift Language Requirement - English and Hindi mandatory Qualification - Graduate /under graduate Excellent Communication Skills should be able to speak fluent English Basic computer skills and familiarity with CRM software Job Summary: We are seeking a highly motivated and customer-focused Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. You will resolve customer inquiries, address concerns, and provide timely solutions to ensure customer satisfaction. Key Responsibilities: - Handle customer inquiries via phone, email, and chat - Resolve customer complaints and concerns in a timely and professional manner - Provide accurate and helpful information to customers - Process customer requests, such as booking changes and cancellations - Collaborate with internal teams to resolve customer issues - Maintain accurate records of customer interactions Requirements: - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment - Proficiency in English language (additional languages a plus) - Ability to work in a team environment - Strong customer service skills and a customer-centric attitude If you're a customer-focused and motivated individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity! Share your CV on - sakshidahle31@gmail.com or 6265733486
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