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Requirement For Quality Analyst in Kolkata Shadow Placements

5 - 10 years

3 - 4 Lacs

Kolkata, Asansol

Work from Office

QA Required Excellent Communication with Analytical Skills Min 1 Year exp as Quality Analyst role in an International BPO Salary up-to 4.5 LPA Shift-:24*7 Immediate Joiners Only Location-:Gurgaon Call@9205503253 / 9953262467 Required Candidate profile Exp on QC Tools is mandatory Should be well versed with Reporting and coaching Exp of CSAT Scrubbing or RCA Projects Exp should be in International BPO Cabs during Odd hours Graduation Mandatory

Posted 1 month ago

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Manager Training and Quality For an International BPO Shadow Placements

8 - 13 years

7 - 17 Lacs

Delhi NCR, Bengaluru, Gurgaon

Work from Office

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 17 LPA Loc-: Bangalore or Gurgaon Should have exp in International Banking process Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Posted 2 months ago

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Data Analyst Firstsource

1 - 6 years

3 - 8 Lacs

Bengaluru, Hyderabad, Mumbai (All Areas)

Hybrid

Roles and Responsibilities Conduct data analysis using tools like Nice Actimize, Nexidia, Verint, and Text Analytics to identify trends and patterns in customer interactions. Develop reports and dashboards to visualize findings and provide insights on customer behavior. Collaborate with cross-functional teams to implement process improvements based on analysis results. Provide recommendations for product enhancements or new features based on data-driven insights.

Posted 3 months ago

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