1. Hardware and Software Support: Install, configure, and troubleshoot desktops, laptops, and peripherals. Ensure proper functioning of hardware components and resolve hardware-related issues. Install and maintain software applications on desktop systems. 2. Operating System Management: Perform OS installations and upgrades on desktop machines. Troubleshoot and resolve OS-related issues. 3. Printer Support: Diagnose and resolve printer problems, including configuration and maintenance. Provide support for networked and local printers. 4. Customer Service: Deliver exceptional customer service by addressing user issues promptly and professionally. Effectively communicate technical information to non-technical users. 5. Onsite and Remote Support: Provide onsite support to end-users as needed. Offer remote assistance using appropriate tools. 6. Documentation: Maintain accurate records of all support activities, including troubleshooting steps and resolutions. Document system configurations and changes. 7. Collaboration: Collaborate with other IT teams to resolve complex issues. Participate in team meetings and contribute to knowledge-sharing. 8. Security and Compliance: Implement and follow security policies to ensure desktop and laptop security. Assist in compliance with IT security best practices. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Company Description Welcome to Newel Infotech Private Limited! We're a dynamic IT company with a rich 30-year legacy of providing cutting-edge business technology solutions across India. At Newel, our core vision is to help organizations optimize the strategic value of their IT investments. Nationwide Service Affiliations: Offering a comprehensive portfolio of solutions, services, and deployment models. Our Ambition: To become a formidable force in the industry. Nurturing Top Talent: Dedicated to attracting, developing, and retaining the best talent in the industry. Unique Strategy: Providing customers with a single point of contact for nationwide delivery and support, enhancing business agility and value. Role Description Full-time Sales Manager/Senior Sales Manager located on-site in Mumbai! Youll drive sales and revenue targets for Newel Infotech, leading the sales team and developing new strategies to maximize revenue. Desired Competency & Experience - Techno-commercial experience (7+years). - Experience with Enterprise IT projects. - Familiar with Cloud infrastructure and managed services. - Experience with Security is an asset. - Strong understanding of services processes (pre-requisites, SLAs, and commercial workings). - Effective communication and management skills, solution and results-oriented approach. - Experience with large IT infrastructure projects and managed service deals. - Skills in MS Office, business strategy, and sales proposals. - Knowledge of data management solutions: Continuous Availability, High Availability, Disaster Recovery, Big Data, analytics, availability, and performance management. -Key Responsibilities - Study the Indian market, map Newels capabilities with OEMs, and build a strategy for market success. - Work with various functions within the organization to create a collaborative growth model. - Collaborate with OEMs to develop a strong go-to-market strategy. - Assist the sales team with business case/proposals, solution designs, project plans, and sales presentations. - Provide training and certifications. - Qualifications - 7-10+ years in IT Solution Sales. - Excellent communication, presentation, and negotiation skills. - Strong leadership and interpersonal abilities. - Proven track record of achieving sales targets. - Ability to interact effectively with people at all levels. - Bachelor's degree in Business Administration, Sales, or Marketing; Master's preferred. - Experience in the IT industry is a plus. - Employment Type: Full-time
Nationwide Service Affiliations: Offering a comprehensive portfolio of solutions, services, and deployment models. Our Ambition: To become a formidable force in the industry. Nurturing Top Talent: Dedicated to attracting, developing, and retaining the best talent in the industry. Unique Strategy: Providing customers with a single point of contact for nationwide delivery and support, enhancing business agility and value. Role Description Full-time Sales Manager/Senior Sales Manager located on-site in Mumbai! Youll drive sales and revenue targets for Newel Infotech, leading the sales team and developing new strategies to maximize revenue. Desired Competency & Experience - Techno-commercial experience (7+years). - Experience with Enterprise IT projects. - Familiar with Cloud infrastructure and managed services. - Experience with Security is an asset. - Strong understanding of services processes (pre-requisites, SLAs, and commercial workings). - Effective communication and management skills, solution and results-oriented approach. - Experience with large IT infrastructure projects and managed service deals. - Skills in MS Office, business strategy, and sales proposals. - Knowledge of data management solutions: Continuous Availability, High Availability, Disaster Recovery, Big Data, analytics, availability, and performance management. Key Responsibilities - Study the Indian market, map Newels capabilities with OEMs, and build a strategy for market success. - Work with various functions within the organization to create a collaborative growth model. - Collaborate with OEMs to develop a strong go-to-market strategy. - Assist the sales team with business case/proposals, solution designs, project plans, and sales presentations. - Provide training and certifications. Qualifications - 7-10+ years in IT Solution Sales. - Excellent communication, presentation, and negotiation skills. - Strong leadership and interpersonal abilities. - Proven track record of achieving sales targets. - Ability to interact effectively with people at all levels. - Bachelor's degree in Business Administration, Sales, or Marketing; Master's preferred. - Experience in the IT industry is a plus. Industry: IT Services and IT Consulting Employment Type: Full-time
Nationwide Service Affiliations: Offering a comprehensive portfolio of solutions, services, and deployment models. Our Ambition: To become a formidable force in the industry. Nurturing Top Talent: Dedicated to attracting, developing, and retaining the best talent in the industry. Unique Strategy: Providing customers with a single point of contact for nationwide delivery and support, enhancing business agility and value. Role Description Full-time Sales Manager/Senior Sales Manager located on-site in Mumbai! Youll drive sales and revenue targets for Newel Infotech, leading the sales team and developing new strategies to maximize revenue. Desired Competency & Experience - Techno-commercial experience (7+years). - Experience with Enterprise IT projects. - Familiar with Cloud infrastructure and managed services. - Experience with Security is an asset. - Strong understanding of services processes (pre-requisites, SLAs, and commercial workings). - Effective communication and management skills, solution and results-oriented approach. - Experience with large IT infrastructure projects and managed service deals. - Skills in MS Office, business strategy, and sales proposals. - Knowledge of data management solutions: Continuous Availability, High Availability, Disaster Recovery, Big Data, analytics, availability, and performance management. Key Responsibilities - Study the Indian market, map Newels capabilities with OEMs, and build a strategy for market success. - Work with various functions within the organization to create a collaborative growth model. - Collaborate with OEMs to develop a strong go-to-market strategy. - Assist the sales team with business case/proposals, solution designs, project plans, and sales presentations. - Provide training and certifications. Qualifications - 7-10+ years in IT Solution Sales. - Excellent communication, presentation, and negotiation skills. - Strong leadership and interpersonal abilities. - Proven track record of achieving sales targets. - Ability to interact effectively with people at all levels. - Bachelor's degree in Business Administration, Sales, or Marketing; Master's preferred. - Experience in the IT industry is a plus. Industry: IT Services and IT Consulting Employment Type: Full-time
Company Description Welcome to Newel Infotech Private Limited! We're a dynamic IT company with a rich 30-year legacy of providing cutting-edge business technology solutions across India. At Newel, our core vision is to help organizations optimize the strategic value of their IT investments. Nationwide Service Affiliations: Offering a comprehensive portfolio of solutions, services, and deployment models. Our Ambition: To become a formidable force in the industry. Nurturing Top Talent: Dedicated to attracting, developing, and retaining the best talent in the industry. Unique Strategy: Providing customers with a single point of contact for nationwide delivery and support, enhancing business agility and value. Role Description Full-time Sales Manager/Senior Sales Manager located on-site in Mumbai! Youll drive sales and revenue targets for Newel Infotech, leading the sales team and developing new strategies to maximize revenue. Desired Competency & Experience - Techno-commercial experience (7+years). - Experience with Enterprise IT projects. - Familiar with Cloud infrastructure and managed services. - Experience with Security is an asset. - Strong understanding of services processes (pre-requisites, SLAs, and commercial workings). - Effective communication and management skills, solution and results-oriented approach. - Experience with large IT infrastructure projects and managed service deals. - Skills in MS Office, business strategy, and sales proposals. - Knowledge of data management solutions: Continuous Availability, High Availability, Disaster Recovery, Big Data, analytics, availability, and performance management. -Key Responsibilities - Study the Indian market, map Newels capabilities with OEMs, and build a strategy for market success. - Work with various functions within the organization to create a collaborative growth model. - Collaborate with OEMs to develop a strong go-to-market strategy. - Assist the sales team with business case/proposals, solution designs, project plans, and sales presentations. - Provide training and certifications. - Qualifications - 7-10+ years in IT Solution Sales. - Excellent communication, presentation, and negotiation skills. - Strong leadership and interpersonal abilities. - Proven track record of achieving sales targets. - Ability to interact effectively with people at all levels. - Bachelor's degree in Business Administration, Sales, or Marketing; Master's preferred. - Experience in the IT industry is a plus. - Employment Type: Full-time
1. Hardware and Software Support: Install, configure, and troubleshoot desktops, laptops, and peripherals. Ensure proper functioning of hardware components and resolve hardware-related issues. Install and maintain software applications on desktop systems. 2. Operating System Management: Perform OS installations and upgrades on desktop machines. Troubleshoot and resolve OS-related issues. 3. Printer Support: Diagnose and resolve printer problems, including configuration and maintenance. Provide support for networked and local printers. 4. Customer Service: Deliver exceptional customer service by addressing user issues promptly and professionally. Effectively communicate technical information to non-technical users. 5. Onsite and Remote Support: Provide onsite support to end-users as needed. Offer remote assistance using appropriate tools. 6. Documentation: Maintain accurate records of all support activities, including troubleshooting steps and resolutions. Document system configurations and changes. 7. Collaboration: Collaborate with other IT teams to resolve complex issues. Participate in team meetings and contribute to knowledge-sharing. 8. Security and Compliance: Implement and follow security policies to ensure desktop and laptop security. Assist in compliance with IT security best practices. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
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