Social Media Executive E-commerce & Healthcare - 2 Position Title: Social Media Executive Location: Pune (WFO) Reporting To: Head of Marketing Employment Type: Full-time We are looking for a creative and results-oriented Social Media Executive to join our marketing team. The ideal candidate will have proven experience managing social media platforms, content creation, and campaign execution in the e-commerce and healthcare sectors. You will play a key role in enhancing brand awareness, engaging the audience, and driving online traffic and conversions through effective social media strategies. Key Responsibilities Social Media Strategy & Planning Develop and implement social media strategies tailored to the healthcare and e-commerce industries. Create and maintain a social media content calendar, ensuring alignment with marketing goals and campaigns. Content Creation & Management Design engaging and creative content for social media posts, stories, and advertisements. Write compelling captions and messaging aligned with the brand s voice and values. Collaborate with designers, photographers, and video editors to produce high-quality visual content. Platform Management Manage day-to-day operations of social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and YouTube. Optimize profiles and posts for maximum reach, engagement, and conversions. Monitor and respond to comments, messages, and inquiries in a timely and professional manner. Campaign Execution & Analysis Plan and execute paid and organic social media campaigns to achieve brand objectives. Analyze campaign performance using tools like Google Analytics, Meta Business Suite, and other social media analytics tools. Prepare monthly performance reports with actionable insights and recommendations. Market Research & Trend Analysis Stay updated on the latest social media trends, tools, and best practices in healthcare and e-commerce. Monitor competitor activity and industry developments to inform strategies. Collaboration Work closely with the marketing team to ensure cohesive branding and messaging across all channels. Coordinate with other departments to highlight key services, products, and promotions effectively. Qualifications Bachelor s degree in Marketing, Communications, or a related field. 2+ years of experience in social media management, preferably in e-commerce and/or healthcare sectors. Proficiency in social media platforms and tools (e.g., Meta Business Suite, Hootsuite, Canva). Basic knowledge of SEO, digital advertising, and analytics tools. Excellent communication skills and a creative mindset. Ability to manage multiple projects and meet tight deadlines.
0 2 years (Freshers can apply) Job Summary We are looking for a confident and proactive Telecaller to join our skin and hair clinic team. The ideal candidate will be responsible for handling inbound and outbound calls, providing information about our treatments and services, scheduling appointments, and maintaining a high level of customer service to ensure patient satisfaction and retention. Key Responsibilities Make outbound calls to potential and existing clients to promote clinic services and offers. Answer incoming calls, resolve inquiries, and provide detailed information about treatments and procedures (skin care, hair loss, laser treatments, etc.). Schedule and confirm appointments, follow-up on missed appointments. Maintain and update patient database with accurate information. Handle basic customer concerns and escalate complex queries to the clinic manager or medical staff. Provide courteous and professional communication at all times. Maintain daily call logs and prepare reports as needed. Support marketing campaigns and promotional outreach via phone. Requirements- Minimum 12th Pass / Graduate preferred. Good communication skills in English and [Local Language]. Pleasant voice and confident phone etiquette. Basic computer knowledge (MS Office, CRM software preferred). Prior experience in healthcare or beauty/wellness industry is a plus. Good organizational and multitasking skills. Benefits Competitive salary and incentives. On-the-job training provided. Opportunity to grow within the organization. Friendly and professional work environment.
Receptionist If Uniform is given then without failure You should be in Uniform daily. If no uniform , dress well which is sober and avoid party dress, deep neck tees, short tees, etc. You should be well appeared in proper pony, elegant make up, do not do make up in-front of other staff or patients. Receptionist should be present 15 min prior to your duty time dont hurry of leaving; like he / she should not start to pack purse or bag before timing and show poor scene in front of staff or patients or patients relatives. Remember cameras are watching you and walls are listening you. Handover to next receptionist if shift duty or more than 1 receptionist Handover daily accounts to manager before leaving. Check medicine stock daily, Next day of week off again check medicine stock, other staff will maintain in dairy, if any single medicine stock missing then inform to manager Accounts to maintained as per instructions in specific account. Zuiver I 16 is for medicine, ensure that medication purchased by customer is to taken cash as much as possible. Hair transplant fees and booking to be taken in online in given clinic account and screen shot of reference number is taken. Tally sheet is to be maintained as per instructions of accountant ( Akshay ) Medivision software should be updated on real time basis. Without billing do not collect amount. After billing one should collect amount so that any single entry is not missed. Patient courtesy is to be maintained along with their relatives by asking water, tea, coffee, etc. Google Review with photo. Make sure that you take surgery patients review on next day. Make sure you take review of patients those who got good results when he arrives for PRP. You should have excel sheet of reviews taken or not in PRP sheet. Take reviews with patients picture and captions having words like hair transplant in Nagpur, best hair transplant doctor, best PRP results, new roots hair clinic, best acne treatment, best carbon peel laser, thanks doctor, best dermatologist. Patient who ask for discount Give discount but check he has given review, check if he is paying in cash, not more than 10 %. OR as per instructions of Yogesh. Always check that you sale Medicine which is of nearer expiry. Dont sale Medicine which is of recent batches. Do not use personal mobile or do internet surfing expect in lunch hours. Do not leave your reception unless until called by manager or doctor. Do not talk with technician other than professional work. Do not do chit chat or behave friendly with technicians which makes the clinic environment unprofessional. Use good perfume daily Before going home make sure you have shut down the PC, speakers if no surgery, if surgery going on inform technician to off AC if no patient, if patient GOING ON inform technician to off AC, off the lights when not required. Save electricity as much as possible. Check for antivirus in computer/ laptop. Do proper dusting of your table, pc, keyboard, mouse, mobile, printer on daily basis. Drawer of cash should be always locked. Before you go home ensure that accounts book is in locker or in custody of manager. It should not be present in table when you go home. PRP sheet should be maintained and checked in excel sheet for all consecutive PRPs. There should be no any extra PRP done due to mistake or no maintenance of entries. Make sure you use daily Kapoor dan, aroma to keep pleasant environment of clinic. When you sale Medicine to customer make sure you make them understand how to take tablets, apply shampoo, apply minoxidil- its duration, dose, if any itching, irritation, etc. You should explain them in full details. If any patient is coming for PRP without meeting doctor one should not allow to take blood directly. After you sale Medicine you should ask then to bring prescription or file on next follow up compulsory Consent form file/ bills file / or any other file should be in custody of cabin and not in reception. Without signing vouchers should not give any money to any party. Ask maid to take care of receptionist when you have lunch break. Maintain GFC Sheet Maintain LMS software data