7 Networking Troubleshooting Jobs

The ideal candidate for this position should have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role. You should possess hands-on experience working with Windows/Linux/Mac OS environments and have a good understanding of office automation products and computer peripherals such as printers and scanners. Knowledge of network security practices, anti-virus programs, SCCM, Active Directory, and Networking protocols including Subnetting is essential. You should have executed Image and Patch management and be familiar with endpoint protection applications. As a Desktop Support Engineer, your responsibilities include addressing user tickets related to hardware, software, and networking issues. You will guide customers through the installation of applications and computer peripherals, provide Active Directory management, troubleshoot and deploy Patch management and endpoint antivirus, and conduct remote troubleshooting. Your problem-solving skills will be put to the test as you ask targeted questions to diagnose issues, provide step-by-step instructions to users, and test alternative solutions until the problem is resolved. In addition, you will customize desktop applications based on user requirements, maintain detailed logs of technical issues and solutions, escalate unresolved problems to the next level of support, follow up with clients to ensure system functionality, and report customer feedback and product requests. Your customer-oriented attitude, excellent multitasking skills, and ability to provide clear instructions will be crucial in this role. A BSc in Computer Science or a relevant field is preferred for this position.,

As a Technical Support Engineer at SprintRay, based in Hyderabad, you will be responsible for providing technical assistance and troubleshooting support for our cutting-edge 3D printing solutions. Your role will involve interacting with customers to address inquiries, diagnosing hardware, software, and network issues, as well as managing support cases to ensure exceptional customer service. Your key responsibilities will include offering technical support through phone, email, and online sessions for 3D printers, software, and post-processing equipment. You will be expected to diagnose and resolve hardware, software, and networking issues through thorough root cause analysis. Furthermore, you will be required to track and manage customer cases using CRM platforms and escalate complex issues to internal teams such as R&D, Quality, and Product Development. Additionally, conducting customer training sessions on product usage and troubleshooting will be part of your duties. To excel in this role, candidates should possess a Bachelor's degree in Engineering (IT, Computer Science, Electronics, or a related technical field) and have at least 2 years of experience in technical/customer support for IT hardware, software, or networking. Strong troubleshooting skills in Windows, macOS, and networking, along with experience in handling support cases, remote troubleshooting, and CRM platforms are essential. Proficiency in English, both verbal and written, is required, along with the ability to communicate technical solutions effectively to non-technical users. Preferred qualifications for this position include experience in 3D printing, additive manufacturing, or electromechanical equipment support, familiarity with the dental industry (dental labs, clinics, CAD/CAM workflows), knowledge of cloud-based troubleshooting, SaaS-based support tools, LAN/WAN, and prior exposure to an International Customer Support Environment with international clients. SprintRay is committed to being an equal opportunity employer. The work location for this role is onsite in Hyderabad, with working hours from 10 pm to 6 am IST. If you are a dedicated problem solver who thrives in a collaborative environment and seeks to shape the future of 3D printing, SprintRay welcomes you to be part of our team. Together, we aim to revolutionize the manufacturing industry and empower future generations worldwide. Please note that SprintRay does not accept unsolicited resumes from recruitment agencies.,

You will be working as an L1 Engineer with a focus on Hardware and Networking Troubleshooting. With over 2 years of experience in this field, your responsibilities will include installing Access Points, Switches, Operating Systems, and Antivirus software. You will be required to troubleshoot network issues, manage the ticketing system, maintain user data backups, and oversee Industrial PC management for manufacturing support. Additionally, you will provide daily user support and handle network printer installation and management. This is a full-time, permanent position with benefits such as a flexible schedule, paid sick time, and Provident Fund. You will be working during the day shift with fixed hours. The job location is in Bengaluru, Karnataka, and you should be able to reliably commute there or plan to relocate before starting work. To be considered for this role, you should have at least 2 years of experience in network troubleshooting, ticketing system management, and hardware troubleshooting. You will be expected to work in person at the designated work location. As part of the application process, please provide details on your current CTC, expected CTC, and official notice period.,

You will be responsible for providing end user support including desktop support for Windows operating system. This will involve local and network installation, troubleshooting issues related to Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, and Admin Commands. Your duties will also include addressing user tickets concerning hardware, software, and networking. You will be required to guide customers through the process of installing applications and computer peripherals by asking targeted questions to diagnose problems. To be successful in this role, you should have 1-3 years of experience in Desktop and Laptop support. You will need to address user tickets related to hardware, software, and networking, walk customers through the installation of applications and computer peripherals, and ask targeted questions to diagnose issues. Additionally, you must be able to provide simple, step-by-step instructions to users, conduct remote troubleshooting, and test alternative pathways until the problem is resolved. Other responsibilities will include customizing desktop applications to suit user requirements, recording technical issues and solutions in logs, escalating unresolved problems to the appropriate support personnel, following up with clients to ensure system functionality, reporting customer feedback and potential product requests, and assisting in creating technical documentation and manuals.,

As a Domain Architect at Nokia, you will have a crucial role in shaping advanced communication solutions for global customers. Your expertise will be instrumental in designing and architecting cloud-native applications, ensuring they meet customer requirements and mitigate technical risks effectively. Collaborating closely with cross-functional teams, you will handle the complexities of contract negotiations and technical implementations, leaving a significant impact on large-scale projects. You will thrive in a dynamic and innovative environment where every team member contributes to turning challenges into opportunities. Emphasizing collaboration and continuous improvement, you will be part of a dedicated team that aims to push the boundaries of what is achievable in telecommunications, all while fostering a culture that values diversity and inclusion. In your role, you will: - Develop detailed customer solution designs and architectures, evaluating technical risks for the overall technical solution. - Lead the technical aspect of bid preparation, including solution design, effort estimates, and contract negotiations to safeguard SI value. - Oversee the technical implementation throughout the delivery phase. - Present proposed solution designs to customers and adapt them during the realization phase. - Collaborate with various stakeholders to align customer requirements with available solutions, Nokia products, and third-party products. - Review technical requirements and coordinate with internal teams to fulfill the solution, including preparation of documents like HLD, LLD, and SVS. Key Skills And Experience Required: - 15+ years of experience in the Core domain. - Bachelor's degree or equivalent practical experience. - Expertise in SDM/NPC/CSD/Core domain. - Proficiency in end-to-end solution designing and customer management. - Experience in handling customer escalations and providing timely reports. Desirable Skills: - Strong verbal and written communication skills in English. - Kubernetes certification and experience with CI/CD/Deployment pipelines. - Experience in networking troubleshooting using tools like Wireshark. - Familiarity with Nokia core products and PCRF/PCF logic writing. Nokia is dedicated to innovation and technology leadership across mobile, fixed, and cloud networks. Working at Nokia will allow you to make a positive impact on people's lives and contribute to building a more productive, sustainable, and inclusive world. The company encourages an inclusive way of working, where employees are open to new ideas, empowered to take risks, and encouraged to bring their authentic selves to work. Nokia provides continuous learning opportunities, well-being programs for mental and physical support, access to employee resource groups and mentoring programs, and the chance to work in highly diverse teams with an inclusive culture that fosters growth and empowerment. Nokia is committed to inclusion and is an equal opportunity employer, being recognized for its commitment to inclusion and equality by organizations like Ethisphere and Bloomberg. Join Nokia and become part of a company where inclusion is a core value, and where you will feel included and empowered to succeed.,

NTT DATA is looking for a Network Security Firewall Specialist Advisor Palo Alto to be a part of their team in Noida, Uttar Pradesh, India. As a Network Security Firewall Specialist Advisor, you will be responsible for driving results, understanding complex issues to provide optimal solutions, and demonstrating strong ethics and integrity. You should be flexible to adapt to the changing needs of customers, accounts, and the team. Excellent customer-facing communication skills and knowledge of ITIL best practices are essential, with ITIL certification considered a plus. The ideal candidate should have high-level experience and proven knowledge in at least three different network security products including Firewalls (Watchguard, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway), and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort). Proficiency in Cisco Firepower ASA and FTD is required, along with strong networking troubleshooting skills and extensive knowledge of web connectivity and protocols such as WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc. Understanding the integration with authentication protocols like LDAP, IWA, IWA-direct, SSO, and Active Directory is necessary. Candidates must hold at least two high-level certifications in Network security from vendors such as Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc). Time management skills are crucial for efficiently managing operations duties and other tasks that contribute to the Network Security team's optimization. A clear understanding of Windows and Linux operating systems is expected, along with a minimum of 8 years of network troubleshooting experience and 4-5 years of Network Security administration and design experience. A Bachelor's degree or equivalent experience is required to be eligible for this role. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in over 50 countries and a robust partner ecosystem of established and start-up companies, NTT DATA offers services including business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. As one of the leading providers of digital and AI infrastructure globally, NTT DATA, as part of NTT Group, invests significantly in R&D to support organizations and society in confidently transitioning into the digital future. Visit us at us.nttdata.com.,

NTT DATA is looking for a Network Security Firewall Specialist Advisor Palo Alto to join their team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Security Firewall Specialist Advisor, you will be responsible for driving results by grasping complex issues to arrive at optimal solutions. You should have strong ethics and integrity, be flexible to the changing needs of customers, accounts, and teams, and possess excellent customer-facing communication skills along with knowledge of ITIL best practices. ITIL certification is considered a plus. The ideal candidate should have high-level experience and proven knowledge in at least three different network security products like Firewalls (Watchguard, Cisco, Palo Alto), Content Filtering (Cisco Umbrella, Bluecoats, Websense, McAfee Web gateway), and IDS/IPS (Cisco Sourcefire, McAfee, Tipping Point, Snort). Additionally, you should have a strong working knowledge of Cisco Firepower ASA and FTD, networking troubleshooting skills, and extensive knowledge of web connectivity and protocols such as WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc. Understanding the integration with authentication protocols like LDAP, IWA, IWA-direct, SSO, Active directory is crucial for this role. The candidate should hold at least two high-level certifications in Network security from vendors like Cisco, Checkpoint, Juniper, McAfee, BlueCoat, SourceFire (CCNP, JNCIs, etc) and must possess good time management skills. Moreover, a clear understanding of Windows and Linux operating systems is required along with 8+ years of network troubleshooting experience and at least 4-5 years of Network Security administration and design experience. A Bachelor's degree or equivalent experience is also preferred. NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known for being one of the leading providers of digital and AI infrastructure globally. If you are an exceptional, innovative, and passionate individual with the skills and experience mentioned above, and if you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now to join NTT DATA's team as a Network Security Firewall Specialist Advisor Palo Alto in Noida, Uttar Pradesh, India.,