Help Desk Executive Softcell Technologies

0.0 - 1.0 years

2 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Designation: Helpdesk Executive (This is an entry-level IT support role) Key Responsibilities: You will work on a ticketing tool, where user issues are logged and tracked. You need to have excellent communication skills to understand user problems and explain solutions clearly. The job requires you to be available for 24/7 shifts, which means rotational shifts including night support. A basic understanding of Windows operating systems is required to help with common user issues. Some knowledge of networking tools is needed to troubleshoot connectivity or server issues. You may also be involved in NMS (Network Management System) alert configurations monitoring alerts and reporting or escalati...

Posted 4 months ago

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Help Desk Executive Softcell Technologies

- 1 years

2 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Posted 4 months ago

AI Match Score

Apply

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