1.0 - 6.0 years

3 - 8 Lacs

bengaluru

Work from Office

Department Overview Engineer is responsible for overall health Analyzing, and troubleshooting platforms of push-to-talk communications solutions provided by Motorola Solutions. Job Description Ready to work in a 24*7 mission-critical environment. This includes shift work and weekends. Engineers should be responsible for providing 24/7 on call support to satisfy the critical services agreed with the customer. Able to troubleshoot complicated, cross-platform issues handling OS, Networking, and Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues Troubleshoot, debug and drive Push-To-Talk solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs, and network captures, and escalating the issue to a next-level engineer if necessary. Deploy the Push-To-Talk application and configure the network for communication across servers. Monitor network performance, application performance, and service integrity. Develop tools and provide web services to parse application logs, system health information, and network captures to help in faster debugging and reduce issue resolution time. Develop tools to automate monitoring that assess and monitor Key Performance Indicators of the Push-To-Talk solution and provide one-stop interfaces that indicate the health of the solution. Basic Requirements Basic Networking Protocols A background in Linux/Unix Administration Web-based applications debugging Docker and Azure Basics [Understanding of Virtualized Environments] Basic understanding of AWS Cloud Watch Great communication skills Able to tackle customer calls Nice to have Skills: Azure DevOps Databases Linux Administration and Shell Scripting Kubernetes and Docker Travel Requirements None Relocation Provided None Position Type Experienced

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