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3 - 8 years

4 - 9 Lacs

Bengaluru

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We are seeking a highly skilled Embedded Systems Engineer with hands-on experience in BSP (Board Support Package) development & networking technologies. The ideal candidate will work on board bring-up, low-level driver integration, system validation.

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8 - 13 years

15 - 25 Lacs

Chennai

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Required Experience: 8-13 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Experience with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments ITIL Certification or demonstrated equivalent experience with incident and change management processes.

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4 - 7 years

4 - 9 Lacs

Pune, Bengaluru

Hybrid

Python Automation Testing Location: Bangalore/Pune. 1st Level Virtual round of interview 2nd level / Final discussion would be Face to Face. Location for Face to Face Interview - Pune/Bangalore/Chennai Key Skills: Python, Selenium,linux Job Description : The individual should be able to build complex test plans ( functional as well as system) covering all the aspects of the workflows and features both at the component level and. He/She needs to have an interest and capability in understanding the architecture and design limitations and come up with a comprehensive test plan in exercising and breaking the developed solution. Duties and Responsibilities: l Review technical software specifications in order to create corresponding manual or automated test cases. l Responsible for implementation and execution of testing in accordance with test plan specifications. l Submit detailed bug reports that provide enough debugging information for the development teams to quickly resolve all product defects. l Work closely with the development teams to test code changes for finding bugs early. l Assist in the development of tools which will be used to improve our test automation infrastructure. Requirements l Strong knowledge in Python . l Hands on experience in Linux. l Should be very strong in understanding the test case and automate the test steps adhering to the framework and development practices. l Ability to write scripts and tools for development and debugging. l Seeking a skilled Python Automation Engineer with hands-on experience in Selenium and API automation l Proficiency in Object-Oriented Programming is a must. l Additionally, familiarity with Linux. l Should demonstrate self-drive, Effective communication and proactive follow-up and be able to work in a fast paced environment where requirements keep on evolving. l Additional Skills:Domain experience from Networking/Storage/Embedded/ Vmware/Telecom

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12 - 15 years

15 - 20 Lacs

Thane

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Design and Planning: Develop and implement IT infrastructure plans and architectures. Assess current infrastructure needs and future requirements. Plan for upgrades, replacements, and expansion of infrastructure components. Implementation and Deployment: Monitor, install, configure, and maintain servers, networks, backup storage devices, and other IT hardware and software. Deploy new technologies and systems. Ensure systems are set up correctly and meet security standards. Maintenance and Support: Monitor the performance of IT infrastructure and identify potential problems. Troubleshoot and resolve technical issues. Provide technical support to customers & end-users. Perform routine maintenance tasks, such as backups and updates. Security: Implement and maintain security measures to protect IT infrastructure from unauthorized access and cyber threats. Ensure compliance with relevant security standards and regulations. Follow and implement Security guidelines of RBI, NPCI, UIDAI, PCI-DSS, ISO 27001, NIST etc. Team Leadership and Supervision: Lead and supervise a team of IT system and network professionals. Provide guidance and mentorship to team members. NOC Management Procurement of and Payment for IT Assets Collaboration: Work with other technical teams and departments and IT Security team to ensure smooth operations. Communicate technical information to both technical and non-technical audiences. Documentation: Maintain accurate documentation of IT infrastructure components, configurations, procurements and procedures. Skills Technical Skills: Strong understanding of networking protocols (TCP/IP, DNS, DHCP, etc.). Knowledge of operating systems (Windows, Linux, MacOS). Knowledge of database systems (MS SQL Server, Oracle, Postgres, Opensource DBMS. Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud computing platforms (AWS, Azure, Google Cloud). Knowledge of security best practices and tools. Soft Skills: Problem-solving skills. Communication skills. Ability to work independently and as a team member. Strong analytical skills. Ability to learn new technologies quickly.

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7 - 10 years

14 - 18 Lacs

Pune

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Customer Service Engineers have the prime responsibility to receive, troubleshoot, resolve, escalate and close Customers incidents and requests, delivering superior customer service, APAC business hours. Functions Own technical escalations for the incidents and drive it till resolution Coordinate and participate in troubleshooting efforts between Cross Functional teams, vendors & customers Acknowledge escalation, Isolate faults, manage and resolve incidents Escalate to resolve incidents within SLA Support IM in major incidents Perform Root Cause Analysis on the incident and ensure the issue is permanently fixed to avoid repetition Upskill service desk by delivering training, breakout sessions or on the job guidance Manage and implement all type of Customer changes following Change Management Process Participation in the on-call Rota Support Top customers Documentation and updating the knowledge base Essential Qualifications: Bachelor's degree in electrical, Electronics, Telecommunications Technical Skills Network & SD-WAN Expertise Minimum 6+ years of experience in networking and SD-WAN (Versa), preferably within a service provider environment. Cisco Networking Skills Strong expertise in Cisco networking, holding at least a CCNP certification or higher. Routing & Switching Professional level understanding and hands-on experience with routing and switching technologies, including OSPF, BGP, EIGRP, VLANs, STP, and VTP. MPLS & WAN Technologies In-depth knowledge of MPLS, LDP, RSVP, QoS, and traffic engineering with real-world experience in WAN connectivity and optimization. SD-WAN Support Practical experience supporting SD-WAN solutions, specifically Versa SD-WAN, including controller configurations, policy-based routing, application-aware routing, and troubleshooting. Security & Firewall Understanding of network security principles, including firewalls, proxy servers, VPNs (IPsec, SSL), and access control policies. Experience with next-generation firewalls (NGFW) is a plus. Network Troubleshooting & Performance Optimization Proficiency in packet analysis, performance monitoring tools (Wireshark, SolarWinds, PRTG, NetFlow, etc.), and network diagnostics. Soft Skills & Competencies Problem-Solving & Critical Thinking - Ability to analyze complex technical issues, identify root causes, and implement effective solutions. Communication Skills - Strong verbal and written communication to interact with cross-functional teams, customers, and vendors. Customer Handling & Stakeholder Management - Managing escalations, setting expectations, and ensuring smooth communication between technical teams and business stakeholders. Incident & Crisis Management - Handling high-priority incidents with efficiency and ensuring timely resolution to minimize impact. Adaptability & Learning Mindset - Staying up to date with emerging technologies, security trends, and industry best practices. Collaboration & Teamwork - Working effectively with internal teams, vendors, and customers to achieve seamless network operations. Time Management & Prioritization - Managing multiple tasks, projects, and escalations effectively without compromising on quality. Documentation & Reporting - Creating clear, detailed documentation, technical reports, and knowledge base articles for efficient troubleshooting and process improvements.

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3 - 8 years

19 - 24 Lacs

Bengaluru

Work from Office

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. What you will do Conduct security operations necessary to maintain the confidentiality, availability, and integrity of enterprise data and information systems. Provide excellent customer service for internal and external customers in support of security initiatives, incident response, and support Maintenance of security tools and technologies throughout the enterprise environment such as Palo Alto Firewall features (e.g., App-ID, User-ID, threat prevention, and content filtering). Manage and troubleshoot Prisma Access for secure remote connectivity. Supporting and Troubleshooting network security in AWS and Azure environments. Evaluate, design, and implement security related solutions, adhering to established change control processes Provide technical security planning, implementation, configuration, support and troubleshooting services on all security technologies. Provide accurate, clear, and concise documentation of system requirements, specifications, and final builds. Perform all necessary functions associated with the implementation and integration of security tools and platforms into the enterprise environment. Coordinate with systems and network engineers to ensure servers and network devices conform to security standards, and that security devices and controls are working as designed Assist with the development, implementation, and administration of information security policies, standards, and procedures, adhering to industry best practices Assist in ensuring that the corporate IT environment is secure and complies with all internal and external audit requirements Identify potential security risks, and define and document remediation options or mitigating controls Validate security control coverage against identified IOCs based on emerging cyber threat intelligence Collaborate with the Offensive Security team to analyze and evaluate the effectiveness of existing security controls against identified TTPs Assist in the management of an Incident Response Team that addresses potential or in-progress security events, establishing and adhering to escalation procedures and response times Maintain certifications and keep up-to-date with current information technology Participate in 24x7 on-call rotation Perform related duties as requested Job Qualifications (Must meet at least three of the below requirements) 5+ years of experience with managing security controls, to include defining policies and administering devices such as Paloaltonetworks firewalls, Paloaltonetworks Prisma, IDS/IPS platforms, and e-mail/web filtering solutions 2+ years experience in AWS and Azure cloud operations 5 + years of technical experience working with security solutions and conducting security operations 3+ years of network security experience and reviewing security tools and solutions and making recommendations on utilization and strategy 1+ years web application firewalls 5 + years of experience with network protocols, data flows and attacks within an IP environment 3+ years of experience in building configurations for security devices and building an automated process to support large-scale deployment Good knowledge and experience with security software, firewalls, intrusion detection systems and other security systems and network monitoring. 3+ years hands-on technical knowledge of network systems, protocols, and standards such as Ethernet, LAN, WAN and TCP/IP. 3+ years of experience with commercial and open-source security applications and technologies (e.g. malware prevention, DLP, IDS/IDP, and cryptography), as well as related protocols and tools (e.g. SSH, SSL/TLS, snort, port scanners, rootkit detectors, etc.) 3+ Implement security measures for Kubernetes clusters and containerized applications. 3+ years of experience performing network and application security administration 2+ years programming/scripting experience –Python, shell What you will bring Bachelor s degree in Information Technology, Computer Science, or related field and 5 years experience in information technology or related field within the last 10 years Preference will be given to those with degrees in Computer Science, Information Technology, Mathematics, Engineering (various disciplines), and other technology-focused areas. Must have Palo certification and AWS Solutions Arch This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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1 - 3 years

3 - 5 Lacs

Mumbai

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Installing and configuring new software and hardware Conducting security audits and vulnerability assessments Maintaining software licenses and hardware inventory Monitoring system performance and making recommendations for improvements Responding to user inquiries and resolving technical issues Collaborating with other members of the IT team to develop and implement new technologies Key skills and qualifications required for a Desktop Engineer To become a desktop engineer, one must possess a specific set of skills and qualifications: A bachelor s degree in computer science or a related technical field Experience in managing Windows and Mac OS Familiarity with desktop support software and tools Knowledge of network protocols and security systems Strong problem-solving skills Excellent communication skills to interact with users and other IT professionals Ability to work well under pressure

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7 - 12 years

20 - 35 Lacs

Gurugram, Bengaluru

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Role & responsibilities HFCL is seeking a dynamic and detail-oriented Assistant Product Manager Switches to join our growing Product Management team in Bangalore. This role supports the development, positioning, and lifecycle management of HFCLs Ethernet switch portfolio, working closely with engineering, sales, marketing, and customer support teams. You will assist in analyzing market trends, defining product requirements, and driving execution in line with the company's strategic objectives. This is an excellent opportunity for someone with a strong technical background in networking and a passion for building innovative products in the enterprise and telecom domain. Assist in the end-to-end product lifecycle management of Layer 2/3 managed switches, from concept to launch. Collaborate with R&D, engineering, and QA teams to define product specifications and ensure timely delivery of product milestones. Conduct competitive analysis and market research to identify trends, customer needs, and opportunities for differentiation. Gather and prioritize product and customer requirements and translate them into PRDs (Product Requirement Documents). Support pricing strategies, go-to-market plans, and positioning in collaboration with sales and marketing teams. Coordinate product demos, trials, and field feedback with pre-sales and customer support teams. Monitor product performance metrics, customer feedback, and suggest enhancements or new features. Maintain product documentation, including datasheets, FAQs, and internal training materials. Preferred candidate profile Bachelors degree in Engineering (B.Tech/B.E.) – preferably in Electronics, Telecommunications, or Computer Science. product management, pre-sales, technical support, or R&D in networking or related domains. Basic understanding of networking technologies such as Ethernet, VLANs, STP, LACP, SNMP, Layer 2/3 protocols, etc. Strong analytical and problem-solving skills with a customer-first mindset. Excellent communication and coordination skills to work cross-functionally. Familiarity with networking test tools, documentation tools, and product development lifecycle is a plus.

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2 - 5 years

7 - 11 Lacs

Gurugram

Work from Office

locationsGURGAON, INDINDIA VIRTUAL, IND time typeFull time posted onPosted 3 Days Ago time left to applyEnd DateMay 26, 2025 (13 days left to apply) job requisition idR1146864 . Key Responsibilities Security Administration Design, Engineer and manage security solutions. Configure, monitor, and troubleshoot systems to ensure optimal performance and security. Plan and execute upgrades, patches, and other maintenance activities for security tooling. Collaborate with the cybersecurity team to ensure robust security measures and compliance with industry standards. Technical Support and Troubleshooting: Provide advanced technical support for AWS cloud networking issues. Mentor and guide junior engineers and IT support staff. Documentation and Reporting Create and maintain comprehensive documentation of configurations, procedures, and processes. Generate regular reports on system performance, security incidents, and maintenance activities. Qualifications Education : Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field; or equivalent work experience. Experience : At least 3 years of hands-on experience in Cyber Security. Technical Skills: Strong understanding of network protocols and services (TCP/IP, DNS, VPN, etc.).Knowledge of scripting languages (PowerShell, Python) for automation. Key Competencies Problem-Solving Skills: Strong analytical and troubleshooting abilities to diagnose and resolve complex technical issues. Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Project Management Ability to manage multiple projects and priorities in a fast-paced environment. Offers of employment are conditional upon passage of screening criteria applicable to the job.

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5 - 8 years

10 - 15 Lacs

Gurugram

Work from Office

locationsGURGAON, INDINDIA VIRTUAL, IND time typeFull time posted onPosted 4 Days Ago time left to applyEnd DateMay 23, 2025 (10 days left to apply) job requisition idR1146865 . Key Responsibilities Security Administration Design, Engineer and manage security solutions. Configure, monitor, and troubleshoot systems to ensure optimal performance and security. Plan and execute upgrades, patches, and other maintenance activities for security tooling. Collaborate with the cybersecurity team to ensure robust security measures and compliance with industry standards. Technical Support and Troubleshooting: Provide advanced technical support for AWS cloud networking issues. Mentor and guide junior engineers and IT support staff. Documentation and Reporting Create and maintain comprehensive documentation of configurations, procedures, and processes. Generate regular reports on system performance, security incidents, and maintenance activities. Qualifications Education : Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field; or equivalent work experience. Experience : At least 3 years of hands-on experience in Cyber Security. Technical Skills: Strong understanding of network protocols and services (TCP/IP, DNS, VPN, etc.).Knowledge of scripting languages (PowerShell, Python) for automation. Key Competencies Problem-Solving Skills: Strong analytical and troubleshooting abilities to diagnose and resolve complex technical issues. Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Project Management Ability to manage multiple projects and priorities in a fast-paced environment. Offers of employment are conditional upon passage of screening criteria applicable to the job.

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1 - 4 years

2 - 5 Lacs

Hyderabad

Work from Office

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

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2 - 5 years

3 - 7 Lacs

Hyderabad

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ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description This role has a strong focus on ensuring the organization's infrastructure, applications, and systems are secure from external and internal threats . T his role is responsible for conducting authorized security tests on IT infrastructure to evaluate the strength of its systems against potential cyberattacks. A variety of automated tools and manual techniques are leveraged to simulate real-world attacks. The penetration tester then works with the organization to prioritize , remediate and report on identified issues, strengthening the overall security posture. Roles & Responsibilities Perform security testing (e.g., penetration testing, code reviews) and ensure continuous security monitoring across the organization’s IT landscape. Identify vulnerabilities in networks, systems, applications, and infrastructure through hands-on penetration testing. Attempt to exploit discovered vulnerabilities to demonstrate their impact and prove their existence (e.g., retrieving sensitive data, elevating user privileges, or gaining access to admin functionality). Perform assessments on web applications, cloud environments, and network infrastructure. Use automated tools and manual techniques to identify security weaknesses. Conduct advanced post-exploitation tasks to simulate real-world attack scenarios. Work with third-party security vendors for audits, product testing, and external assessments when required . Use automated tools (e.g., Burp Suite, OWASP ZAP, or Acunetix ) to identify common vulnerabilities such as SQL Injection, Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF), and others. Document identified vulnerabilities in detail, explaining how they were found, their severity, and their potential impact. Include proof-of-concept (PoC) for critical vulnerabilities. Offer actionable, practical solutions for fixing the vulnerabilities , such as secure coding practices, configuration changes, or security controls. Use risk-based prioritization, categorizing issues by their severity and business impact (e.g., high, medium, low) to help the organization focus on the most critical issues. Continuously learn about the latest vulnerabilities, exploits, and security trends. Present the findings to stakeholders, security teams, and management, explaining the business risk and potential impacts of the vulnerabilities discovered. Familiarity with industry standards and compliance requirements (e.g., PCI-DSS, NIST, ISO 27001) and their relevance to penetration testing. Basic Qualifications and Experience Master’s degree with a 1 - 2 years of experience in Computer Science, Cybersecurity or Information Systems related field OR Bachelor’s degree with 2 - 4 years of experience in Computer Science, Cybersecurity or Information Systems related field OR Diploma with 4 - 6 years of experience in Computer Science, Cybersecurity or Information Systems related field Functional Skills: Must-Have Skills: Strong knowledge of common vulnerabilities (e.g., OWASP Top 10, SANS Top 25), network protocols, encryption standards, application security and common penetration testing method ologies (ISSAF, OSSTMM, PTES) . Familiarity with tools like Burp Suite, OWASP ZAP and Metasploit. A deep understanding of web application architecture, databases, and authentication mechanisms. Ability to think critically and creatively when testing and attempting to exploit vulnerabilities. Good-to-Have Skills: Experience with threat intelligence and incorporating emerging threats into penetration testing practices Proficiency in scripting and automation (e.g., Python, Bash) is a plus Professional Certifications Preferred eJPT , eCPPT , eWPT , OSCP, OSWA , GWAPT Soft Skills: Strong analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Team oriented, with a focus on achieving team goals Strong presentation and public speaking skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation . Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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- 2 years

2 - 4 Lacs

Hyderabad

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Role Description : As a member of the Travel and Expense(T&E) product team, this role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and Concur platform including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities: Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience: Bachelor’s degree with 4 - 6 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

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- 2 years

2 - 4 Lacs

Hyderabad

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ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .

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5 - 10 years

5 - 9 Lacs

Hyderabad

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Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and functional designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based network solutions and services. Familiarity with network security principles and practices. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

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5 - 10 years

5 - 9 Lacs

Hyderabad

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Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and application designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based integration solutions. Familiarity with API management and integration platforms. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education

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3 - 8 years

1 - 5 Lacs

Pune

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Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SDN NFV Software. Strong understanding of network protocols and technologies. Experience with virtualization technologies like VMware or Hyper-V. Knowledge of cloud computing concepts and platforms. Hands-on experience with troubleshooting hardware and software issues. Additional Information: The candidate should have a minimum of 3 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education

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7 - 12 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Center Networking Technologies Operations, Cisco Wireless Network Enginee, DNAC Engineer Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team meetings to discuss progress and challenges Develop and implement strategies to improve system performance Mentor junior team members to enhance their skills Professional & Technical Skills: Must To Have Skills: Proficiency in Data Center Networking Technologies Operations Strong understanding of network protocols and configurations Experience in troubleshooting network issues Knowledge of network security principles Hands-on experience with network monitoring tools Additional Information: The candidate should have a minimum of 7.5 years of experience in Data Center Networking Technologies Operations This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education

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3 - 8 years

2 - 6 Lacs

Pune

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Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure seamless integration of telecommunication network elements. Manage and maintain configuration across Fulfillment and Assurance. Support customer activations and configuration adjustments. Provide technical expertise in troubleshooting network issues. Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles. Hands-on experience in network configuration and optimization. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 Years of full time of education is required. Qualification A 15 Years of full time of education

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3 - 8 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Collaborate with cross-functional teams to enhance system performance. Document and maintain technical support processes. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Enterprise Network Operations. Strong understanding of network protocols and configurations. Experience in network troubleshooting and performance optimization. Knowledge of network security principles and best practices. Good To Have Skills: Experience with ITIL framework. Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education

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5 - 7 years

10 - 15 Lacs

Pune, Bengaluru

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Role Summary: We are looking to onboard an experienced Python Automation Engineer with a strong background in networking protocols (L2/L3) and test automation frameworks . The ideal candidate will contribute to automating and validating networking features across various platforms and devices. Key Responsibilities: Develop and maintain Python-based automation frameworks for network testing. Validate L2/L3 protocols (VLAN, STP, BGP, OSPF, etc.). Work closely with QA and Dev teams for test planning and integration. Configure and manage networking hardware (switches/routers) and test environments. Perform root cause analysis on failed test cases and document findings. Must-Have Skills: Proficiency in Python scripting for automation. Strong hands-on knowledge of L2/L3 networking protocols . Experience with network hardware , traffic generators , and Linux . Exposure to building/maintaining automation frameworks .

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5 - 9 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct thorough analysis of client issues and provide accurate and efficient resolutions. Communicate effectively with clients to understand their needs and provide appropriate support. Maintain a deep understanding of the system or application to effectively troubleshoot and resolve issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Wireless Technologies Operations. Strong understanding of network protocols and wireless communication technologies. Experience in troubleshooting and resolving wireless network issues. Knowledge of network security principles and best practices. Familiarity with network monitoring tools and software. Good To Have Skills:Experience with cloud technologies and platforms. Additional Information: The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Coimbatore

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Provide support to end-users and ensure the smooth operation of applications. Identify and solve issues within multiple components of critical business systems. Contribute to the improvement of application performance and stability. Stay updated with the latest technologies and industry trends. Assist in the documentation of support processes and procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in SD-WAN Operations. Strong understanding of network protocols and technologies. Experience in troubleshooting and resolving network issues. Knowledge of ITIL processes and incident management. Good To Have Skills:Experience with network monitoring tools. Familiarity with cloud computing platforms. Understanding of cybersecurity principles. Knowledge of scripting languages such as Python. Additional Information: The candidate should have a minimum of 3 years of experience in SD-WAN Operations. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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4 - 8 years

6 - 10 Lacs

Pune

Work from Office

About The Role Template Job Title Security Operations Center Technology Specialist Management Level:CL9 Location:Pune PDC3C Must have skills: Minimum of Associates degree in Computer Science, Information Technology Electrical Engineering or relevant field with 4 years Security application support Minimum of 4 years' experience operating and supporting CCure 9000 and Genetec Omnicast. Experience directly supporting security applications in access control, video surveillance, or building management systems within a SOC environment. Basic IP networking knowledge, including device configuration and troubleshooting. Self-Starter Mentality:Ability to work independently, take initiative, and drive project to completion. Strong cross-functional collaboration skills, working with IT, security, operations, and leadership teams. Excellent problem-solving abilities, with a focus on troubleshooting and resolving technical issues efficiently. Proficiency in Microsoft Office Suite, particularly Excel, Power BI, SSRS, for reporting and analysis. Good to have skills: Experience with automation leveraging PowerAutomate. Experience with project/task management tools such as JIRA, Smartsheet, Asana, Monday.com, DevOps, or Microsoft Planner. Hands-on experience with SOC video wall systems. AutoCAD experience Excellent organization, analytical, and communication skills Rapport and influence building skills Excellent customer service Ability to learn quickly and to multitask; be adaptable and flexible Ability to work autonomously and in a team environment, while paying strict attention to detail Ability to adhere to timelines and deadlines with effective time management skills Must be able to work with and protect highly confidential information Strong decision-making ability during emergencies Demonstrated ability to drive organizational change, change management Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business ASIS CPP and or PSP certification Certified Information Systems Security Professional (CISSP) Strong knowledge of ISO 27001 Controls and Risk Management Framework Job Summary : Accenture's Global Protection and Security (GP&S) team is seeking a skilled security technology specialist to support the regional Security Operations Centers (SOC). Responsibilities include assisting with the managing/configuration of electronic access control and security video systems and acting as the local resource at both SOCs to implement the SOC Technology Manager's priorities. The ideal candidate has a strong background in Software House/HID electronic access control technologies and Genetec's Omnicast video management system, as well as familiarity with industry standards, application and alarm management, installation and maintenance of systems, along with strong communication skills and the ability to work collaboratively. This role requires a self-starter with strong task management skills, capable of driving initiatives independently while collaborating with cross-functional teams. The ideal candidate will have hands on experience in electronic access control, security video systems, IT infrastructure, and business intelligence reporting, with a strong focus on system health monitoring, workflow automation, security platform integrations, and troubleshooting networking protocols. The position provides hands-on support for security applications (CCure 9000, Genetec Mission Control, Everbridge, SureView.), SOC video wall systems, and networked security devices, while working closely with IT, security operations, and local leadership teams to optimize technology performance and incident response workflows. Roles & Responsibilities: Supports the Security Operations Center (SOC) and liaises with the SOC Technology Manager to support their security technology systems Assist with updating access control and video surveillance training materials Configure, maintain, and troubleshoot security applications, including CCure 9000, Genetec Security Center, and other access control/video management systems. Provide technical support for SOC video walls, ensuring proper functionality of hardware (monitors, controllers, matrix switchers, KVMs, etc.) and software (Genetec Security Desk, CMS platforms, SureView, etc.). Support device onboarding, configuration, and software updates for security and SOC hardware. Monitor operational security systems for errors, alerts, and system health, proactively resolving issues. Work closely with SOC operators to ensure their tools are functional, responsive, and aligned with operational needs. Assist with remote troubleshooting and system maintenance for global SOC locations. Network & Infrastructure Optimization: Support IP network configuration and connectivity troubleshooting for security devices and SOC systems. Ensure SOC technology integrates properly with IT-managed infrastructure and cloud-hosted platforms. Assist in implementing system enhancements for video streaming performance, network reliability, and SOC hardware efficiency. Incident Response & Cross-Functional Support: Act as a technical liaison between SOC teams, IT, and security operations, ensuring seamless security system performance. Participate in incident response workflows, helping troubleshoot and escalate security system issues impacting operations. Maintain and update SOC technology documentation, including system diagrams, troubleshooting steps, and support playbooks. Project & Task Management: Manage small-to-medium security technology projects, such as video wall upgrades, security system enhancements, and new SOC integrations. Collaborate with IT, security, and operations teams to execute technology initiatives and ensure timely delivery of upgrades and improvements. Support various project stakeholder by ensuring security video systems meet standards and are installed and configured correctly across all Accenture locations Additional Information: Ability to work non-standard hours, including weekends and holidays as required by incident recovery. You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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3 - 8 years

1 - 5 Lacs

Nagpur

Work from Office

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system or application problems and provide timely resolutions. Collaborate with cross-functional teams to ensure smooth system operations. Stay updated with the latest product knowledge and industry trends. Identify areas for process improvement and suggest innovative solutions. Professional & Technical Skills: Must To Have Skills: Proficiency in SD-WAN Operations. Strong understanding of network protocols and technologies. Experience in troubleshooting network issues and optimizing network performance. Knowledge of routing and switching technologies. Familiarity with network security principles and best practices. Good To Have Skills: Experience with cloud technologies. Experience with ITIL framework. Knowledge of scripting languages such as Python or PowerShell. Additional Information: The candidate should have a minimum of 3 years of experience in SD-WAN Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

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