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5 - 8 years
10 - 15 Lacs
Gurugram
Work from Office
locationsGURGAON, INDINDIA VIRTUAL, IND time typeFull time posted onPosted 4 Days Ago time left to applyEnd DateMay 23, 2025 (10 days left to apply) job requisition idR1146865 . Key Responsibilities Security Administration Design, Engineer and manage security solutions. Configure, monitor, and troubleshoot systems to ensure optimal performance and security. Plan and execute upgrades, patches, and other maintenance activities for security tooling. Collaborate with the cybersecurity team to ensure robust security measures and compliance with industry standards. Technical Support and Troubleshooting: Provide advanced technical support for AWS cloud networking issues. Mentor and guide junior engineers and IT support staff. Documentation and Reporting Create and maintain comprehensive documentation of configurations, procedures, and processes. Generate regular reports on system performance, security incidents, and maintenance activities. Qualifications Education : Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field; or equivalent work experience. Experience : At least 3 years of hands-on experience in Cyber Security. Technical Skills: Strong understanding of network protocols and services (TCP/IP, DNS, VPN, etc.).Knowledge of scripting languages (PowerShell, Python) for automation. Key Competencies Problem-Solving Skills: Strong analytical and troubleshooting abilities to diagnose and resolve complex technical issues. Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Project Management Ability to manage multiple projects and priorities in a fast-paced environment. Offers of employment are conditional upon passage of screening criteria applicable to the job.
Posted 3 months ago
1 - 4 years
2 - 5 Lacs
Hyderabad
Work from Office
ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .
Posted 3 months ago
2 - 5 years
3 - 7 Lacs
Hyderabad
Work from Office
ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description This role has a strong focus on ensuring the organization's infrastructure, applications, and systems are secure from external and internal threats . T his role is responsible for conducting authorized security tests on IT infrastructure to evaluate the strength of its systems against potential cyberattacks. A variety of automated tools and manual techniques are leveraged to simulate real-world attacks. The penetration tester then works with the organization to prioritize , remediate and report on identified issues, strengthening the overall security posture. Roles & Responsibilities Perform security testing (e.g., penetration testing, code reviews) and ensure continuous security monitoring across the organization’s IT landscape. Identify vulnerabilities in networks, systems, applications, and infrastructure through hands-on penetration testing. Attempt to exploit discovered vulnerabilities to demonstrate their impact and prove their existence (e.g., retrieving sensitive data, elevating user privileges, or gaining access to admin functionality). Perform assessments on web applications, cloud environments, and network infrastructure. Use automated tools and manual techniques to identify security weaknesses. Conduct advanced post-exploitation tasks to simulate real-world attack scenarios. Work with third-party security vendors for audits, product testing, and external assessments when required . Use automated tools (e.g., Burp Suite, OWASP ZAP, or Acunetix ) to identify common vulnerabilities such as SQL Injection, Cross-Site Scripting (XSS), Cross-Site Request Forgery (CSRF), and others. Document identified vulnerabilities in detail, explaining how they were found, their severity, and their potential impact. Include proof-of-concept (PoC) for critical vulnerabilities. Offer actionable, practical solutions for fixing the vulnerabilities , such as secure coding practices, configuration changes, or security controls. Use risk-based prioritization, categorizing issues by their severity and business impact (e.g., high, medium, low) to help the organization focus on the most critical issues. Continuously learn about the latest vulnerabilities, exploits, and security trends. Present the findings to stakeholders, security teams, and management, explaining the business risk and potential impacts of the vulnerabilities discovered. Familiarity with industry standards and compliance requirements (e.g., PCI-DSS, NIST, ISO 27001) and their relevance to penetration testing. Basic Qualifications and Experience Master’s degree with a 1 - 2 years of experience in Computer Science, Cybersecurity or Information Systems related field OR Bachelor’s degree with 2 - 4 years of experience in Computer Science, Cybersecurity or Information Systems related field OR Diploma with 4 - 6 years of experience in Computer Science, Cybersecurity or Information Systems related field Functional Skills: Must-Have Skills: Strong knowledge of common vulnerabilities (e.g., OWASP Top 10, SANS Top 25), network protocols, encryption standards, application security and common penetration testing method ologies (ISSAF, OSSTMM, PTES) . Familiarity with tools like Burp Suite, OWASP ZAP and Metasploit. A deep understanding of web application architecture, databases, and authentication mechanisms. Ability to think critically and creatively when testing and attempting to exploit vulnerabilities. Good-to-Have Skills: Experience with threat intelligence and incorporating emerging threats into penetration testing practices Proficiency in scripting and automation (e.g., Python, Bash) is a plus Professional Certifications Preferred eJPT , eCPPT , eWPT , OSCP, OSWA , GWAPT Soft Skills: Strong analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Team oriented, with a focus on achieving team goals Strong presentation and public speaking skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation . Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 3 months ago
- 2 years
2 - 4 Lacs
Hyderabad
Work from Office
Role Description : As a member of the Travel and Expense(T&E) product team, this role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and Concur platform including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities: Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience: Bachelor’s degree with 4 - 6 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
Posted 3 months ago
- 2 years
2 - 4 Lacs
Hyderabad
Work from Office
ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description The role is responsible for the design, integration, and management of complex systems that encompass both hardware and software components into the organization’s network infrastructure. This individual will be responsible for all activities related to handling and supporting the Business and platforms including system administration, as well as incorporating new technologies under the challenge of a sophisticated and constantly evolving technology landscape. This role involves ensuring that all parts of a system work together seamlessly to meet the organization’s requirements. Roles & Responsibilities Collaborate with business partners and other software engineers to develop and deploy the latest, advanced technologies in support of product optimization Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines Support selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered Develop and design systems architecture, ensuring that it meets both current and future needs of the organization Integrate hardware and software components into a cohesive system that meets functional and performance requirements Perform system testing and validation to ensure all components function correctly and efficiently Optimize system performance and troubleshoot any issues that arise during system operation Create and maintain comprehensive documentation of systems design, configurations, and procedures Work closely with other engineers, IT staff, and project managers to ensure successful implementation of systems Design and implement network solutions that meet the organization’s requirements for connectivity, performance, and security Basic Qualifications and Experience Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field R Diploma with 10-12 years of experience in Computer Science, IT or related field Functional Skills: Knowledge of network security protocols and tools (e.g., IPSEC, SSL, IDS/IPS, firewalls) Experience in cloud platforms such as AWS, Azure, or Google Cloud Experience with translating business requirements to technical requirements and recommend solutions for automation Good-to-Have Skills: Strong understanding of cloud security and compliance Experience with DevOps tools and practices Strong knowledge of networking protocols, security measures, and troubleshooting tools Strong understanding of systems engineering processes and methodologies Experience with systems integration and validation Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation .
Posted 3 months ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and functional designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based network solutions and services. Familiarity with network security principles and practices. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 3 months ago
5 - 10 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Network Infrastructures Good to have skills : Incident Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to assist clients in implementing effective solutions. Your typical day will involve engaging with clients to understand their needs, facilitating discussions on transformation, and ensuring that the technology and business solutions align with their requirements. You will work collaboratively with various teams to translate customer needs into actionable plans, driving the customer journey and application designs to achieve optimal outcomes. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Develop and maintain documentation related to integration processes and solutions. Monitor the network infrastructure services and react upon alerts according to the operational procedures. Conduct first level incident analysis. Create, assign and follow-up on network infrastructure services incident tickets. Support out of hours activities, participate to work in shifts (2) and to on-call rotations. Strictly adhere to corporate processes, standards, policies and operational procedures. Maintain documentation and operational procedures. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Good To Have Skills: Experience with Incident Management. Strong understanding of network protocols and architectures. Experience with cloud-based integration solutions. Familiarity with API management and integration platforms. Excellent understanding of networking and connectivity technologies, and a general understanding of other IT infrastructure components. Previous experience in a similar role (3 years). Knowledge of ITSM and specifically of Incident Management. Additional Information: The candidate should have minimum 5 years of experience in Network Infrastructures. This position is based at our Hyderabad office. A 15 years full time education is required. Qualification 15 years full time education
Posted 3 months ago
3 - 8 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Provide training and guidance to junior team members. Stay updated on industry trends and best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in SDN NFV Software. Strong understanding of network protocols and technologies. Experience with virtualization technologies like VMware or Hyper-V. Knowledge of cloud computing concepts and platforms. Hands-on experience with troubleshooting hardware and software issues. Additional Information: The candidate should have a minimum of 3 years of experience in SDN NFV Software. This position is based at our Pune office. A 15 years full time education is required. Qualification 15 years full time education
Posted 3 months ago
7 - 12 years
3 - 7 Lacs
Bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Data Center Networking Technologies Operations, Cisco Wireless Network Enginee, DNAC Engineer Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team meetings to discuss progress and challenges Develop and implement strategies to improve system performance Mentor junior team members to enhance their skills Professional & Technical Skills: Must To Have Skills: Proficiency in Data Center Networking Technologies Operations Strong understanding of network protocols and configurations Experience in troubleshooting network issues Knowledge of network security principles Hands-on experience with network monitoring tools Additional Information: The candidate should have a minimum of 7.5 years of experience in Data Center Networking Technologies Operations This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education
Posted 3 months ago
3 - 8 years
2 - 6 Lacs
Pune
Work from Office
Project Role : Network Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A 15 Years of full time of education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure seamless integration of telecommunication network elements. Manage and maintain configuration across Fulfillment and Assurance. Support customer activations and configuration adjustments. Provide technical expertise in troubleshooting network issues. Collaborate with cross-functional teams to optimize network performance. Professional & Technical Skills: Must To Have Skills: Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring and troubleshooting tools. Knowledge of network security principles. Hands-on experience in network configuration and optimization. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Pune office. A 15 Years of full time of education is required. Qualification A 15 Years of full time of education
Posted 3 months ago
3 - 8 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide timely and effective technical support to clients. Troubleshoot and resolve system or application issues. Collaborate with cross-functional teams to enhance system performance. Document and maintain technical support processes. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Enterprise Network Operations. Strong understanding of network protocols and configurations. Experience in network troubleshooting and performance optimization. Knowledge of network security principles and best practices. Good To Have Skills: Experience with ITIL framework. Additional Information: The candidate should have a minimum of 3 years of experience in Enterprise Network Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 months ago
5 - 7 years
10 - 15 Lacs
Pune, Bengaluru
Work from Office
Role Summary: We are looking to onboard an experienced Python Automation Engineer with a strong background in networking protocols (L2/L3) and test automation frameworks . The ideal candidate will contribute to automating and validating networking features across various platforms and devices. Key Responsibilities: Develop and maintain Python-based automation frameworks for network testing. Validate L2/L3 protocols (VLAN, STP, BGP, OSPF, etc.). Work closely with QA and Dev teams for test planning and integration. Configure and manage networking hardware (switches/routers) and test environments. Perform root cause analysis on failed test cases and document findings. Must-Have Skills: Proficiency in Python scripting for automation. Strong hands-on knowledge of L2/L3 networking protocols . Experience with network hardware , traffic generators , and Linux . Exposure to building/maintaining automation frameworks .
Posted 3 months ago
5 - 9 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct thorough analysis of client issues and provide accurate and efficient resolutions. Communicate effectively with clients to understand their needs and provide appropriate support. Maintain a deep understanding of the system or application to effectively troubleshoot and resolve issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Wireless Technologies Operations. Strong understanding of network protocols and wireless communication technologies. Experience in troubleshooting and resolving wireless network issues. Knowledge of network security principles and best practices. Familiarity with network monitoring tools and software. Good To Have Skills:Experience with cloud technologies and platforms. Additional Information: The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Coimbatore
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Provide support to end-users and ensure the smooth operation of applications. Identify and solve issues within multiple components of critical business systems. Contribute to the improvement of application performance and stability. Stay updated with the latest technologies and industry trends. Assist in the documentation of support processes and procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in SD-WAN Operations. Strong understanding of network protocols and technologies. Experience in troubleshooting and resolving network issues. Knowledge of ITIL processes and incident management. Good To Have Skills:Experience with network monitoring tools. Familiarity with cloud computing platforms. Understanding of cybersecurity principles. Knowledge of scripting languages such as Python. Additional Information: The candidate should have a minimum of 3 years of experience in SD-WAN Operations. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
4 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Template Job Title Security Operations Center Technology Specialist Management Level:CL9 Location:Pune PDC3C Must have skills: Minimum of Associates degree in Computer Science, Information Technology Electrical Engineering or relevant field with 4 years Security application support Minimum of 4 years' experience operating and supporting CCure 9000 and Genetec Omnicast. Experience directly supporting security applications in access control, video surveillance, or building management systems within a SOC environment. Basic IP networking knowledge, including device configuration and troubleshooting. Self-Starter Mentality:Ability to work independently, take initiative, and drive project to completion. Strong cross-functional collaboration skills, working with IT, security, operations, and leadership teams. Excellent problem-solving abilities, with a focus on troubleshooting and resolving technical issues efficiently. Proficiency in Microsoft Office Suite, particularly Excel, Power BI, SSRS, for reporting and analysis. Good to have skills: Experience with automation leveraging PowerAutomate. Experience with project/task management tools such as JIRA, Smartsheet, Asana, Monday.com, DevOps, or Microsoft Planner. Hands-on experience with SOC video wall systems. AutoCAD experience Excellent organization, analytical, and communication skills Rapport and influence building skills Excellent customer service Ability to learn quickly and to multitask; be adaptable and flexible Ability to work autonomously and in a team environment, while paying strict attention to detail Ability to adhere to timelines and deadlines with effective time management skills Must be able to work with and protect highly confidential information Strong decision-making ability during emergencies Demonstrated ability to drive organizational change, change management Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business ASIS CPP and or PSP certification Certified Information Systems Security Professional (CISSP) Strong knowledge of ISO 27001 Controls and Risk Management Framework Job Summary : Accenture's Global Protection and Security (GP&S) team is seeking a skilled security technology specialist to support the regional Security Operations Centers (SOC). Responsibilities include assisting with the managing/configuration of electronic access control and security video systems and acting as the local resource at both SOCs to implement the SOC Technology Manager's priorities. The ideal candidate has a strong background in Software House/HID electronic access control technologies and Genetec's Omnicast video management system, as well as familiarity with industry standards, application and alarm management, installation and maintenance of systems, along with strong communication skills and the ability to work collaboratively. This role requires a self-starter with strong task management skills, capable of driving initiatives independently while collaborating with cross-functional teams. The ideal candidate will have hands on experience in electronic access control, security video systems, IT infrastructure, and business intelligence reporting, with a strong focus on system health monitoring, workflow automation, security platform integrations, and troubleshooting networking protocols. The position provides hands-on support for security applications (CCure 9000, Genetec Mission Control, Everbridge, SureView.), SOC video wall systems, and networked security devices, while working closely with IT, security operations, and local leadership teams to optimize technology performance and incident response workflows. Roles & Responsibilities: Supports the Security Operations Center (SOC) and liaises with the SOC Technology Manager to support their security technology systems Assist with updating access control and video surveillance training materials Configure, maintain, and troubleshoot security applications, including CCure 9000, Genetec Security Center, and other access control/video management systems. Provide technical support for SOC video walls, ensuring proper functionality of hardware (monitors, controllers, matrix switchers, KVMs, etc.) and software (Genetec Security Desk, CMS platforms, SureView, etc.). Support device onboarding, configuration, and software updates for security and SOC hardware. Monitor operational security systems for errors, alerts, and system health, proactively resolving issues. Work closely with SOC operators to ensure their tools are functional, responsive, and aligned with operational needs. Assist with remote troubleshooting and system maintenance for global SOC locations. Network & Infrastructure Optimization: Support IP network configuration and connectivity troubleshooting for security devices and SOC systems. Ensure SOC technology integrates properly with IT-managed infrastructure and cloud-hosted platforms. Assist in implementing system enhancements for video streaming performance, network reliability, and SOC hardware efficiency. Incident Response & Cross-Functional Support: Act as a technical liaison between SOC teams, IT, and security operations, ensuring seamless security system performance. Participate in incident response workflows, helping troubleshoot and escalate security system issues impacting operations. Maintain and update SOC technology documentation, including system diagrams, troubleshooting steps, and support playbooks. Project & Task Management: Manage small-to-medium security technology projects, such as video wall upgrades, security system enhancements, and new SOC integrations. Collaborate with IT, security, and operations teams to execute technology initiatives and ensure timely delivery of upgrades and improvements. Support various project stakeholder by ensuring security video systems meet standards and are installed and configured correctly across all Accenture locations Additional Information: Ability to work non-standard hours, including weekends and holidays as required by incident recovery. You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Posted 3 months ago
3 - 8 years
1 - 5 Lacs
Nagpur
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and concerns. Troubleshoot system or application problems and provide timely resolutions. Collaborate with cross-functional teams to ensure smooth system operations. Stay updated with the latest product knowledge and industry trends. Identify areas for process improvement and suggest innovative solutions. Professional & Technical Skills: Must To Have Skills: Proficiency in SD-WAN Operations. Strong understanding of network protocols and technologies. Experience in troubleshooting network issues and optimizing network performance. Knowledge of routing and switching technologies. Familiarity with network security principles and best practices. Good To Have Skills: Experience with cloud technologies. Experience with ITIL framework. Knowledge of scripting languages such as Python or PowerShell. Additional Information: The candidate should have a minimum of 3 years of experience in SD-WAN Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
2 - 7 years
1 - 5 Lacs
Jaipur
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Assist in the implementation of new technologies and systems. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration. Strong understanding of network protocols and configurations. Experience in troubleshooting hardware and software issues. Knowledge of server and network security best practices. Hands-on experience in system monitoring and performance tuning. Additional Information: The candidate should have a minimum of 2 years of experience in Netapp Network Attached Storage (NAS) Administration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Kolkata
Work from Office
Project Role :Infra Tech Support Practitioner Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills :Microsoft Windows Server Administration Good to have skills :Java, Apache Camel Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure smooth functioning of production and development systems Perform hardware and software support Implement technology at the operating system-level Troubleshoot issues at L1 and L2 levels Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration Good To Have Skills:Experience with virtualization technologies Strong understanding of server administration and network protocols Experience in troubleshooting hardware and software issues Knowledge of scripting languages such as PowerShell Familiarity with ITIL processes and best practices Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Windows Server Administration This position is based at our Kolkata office A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Jaipur
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years of Full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide technical support to clients and internal teams. Troubleshoot network infrastructure issues efficiently. Implement and maintain network security measures. Collaborate with cross-functional teams to optimize network performance. Document network configurations and procedures for reference. Professional & Technical Skills: Must To Have Skills:Proficiency in Network Infrastructures. Strong understanding of network protocols and technologies. Experience with network monitoring tools like Wireshark. Knowledge of routing and switching protocols. Hands-on experience in configuring and troubleshooting network devices. Additional Information: The candidate should have a minimum of 3 years of experience in Network Infrastructures. This position is based at our Jaipur office. A 15 years of Full time education is required. Qualifications 15 years of Full time education
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Coimbatore
Work from Office
Project Role : Industry Subject Matter Advisor Project Role Description : Work closely with client project teams to provide expertise (functional, technical, industry, tools/methods) to ensure successful solution design and delivery. Must have skills : Linux Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Industry Subject Matter Advisor, you will work closely with client project teams to provide expertise in functional, technical, industry, tools/methods to ensure successful solution design and delivery. You will play a crucial role in ensuring the success of projects by leveraging your knowledge and skills in the field. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with client project teams to understand their requirements and provide expert advice. Assist in the design and implementation of solutions that meet client needs. Provide guidance and support to project teams throughout the project lifecycle. Stay up-to-date with industry trends and best practices to continuously improve solution delivery. Identify and mitigate risks and issues that may impact project success. Professional & Technical Skills: Must To Have Skills:Proficiency in Linux. Strong understanding of system administration and troubleshooting in a Linux environment. Experience with scripting languages such as Bash or Python. Knowledge of networking protocols and configurations. Familiarity with virtualization technologies such as VMware or KVM. Additional Information: The candidate should have a minimum of 2 years of experience in Linux. This position is based at our Coimbatore office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct root cause analysis for recurring issues and implement preventive measures. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: Must To Have Skills: Proficiency in SD-WAN Operations. Good To Have Skills: Experience with network troubleshooting and configuration. Strong understanding of network protocols and technologies. Knowledge of routing and switching concepts. Familiarity with network security principles and best practices. Additional Information: The candidate should have a minimum of 5 years of experience in SD-WAN Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
3 - 7 Lacs
Pune
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Wireless Technologies Operations Good to have skills : Palo Alto Networks Firewalls Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Expected to perform independently. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Troubleshoot and resolve application issues reported by end-users. Collaborate with cross-functional teams to investigate and resolve complex technical problems. Provide technical support and guidance to end-users, ensuring timely resolution of issues. Contribute to the improvement of application performance and stability. Document and maintain knowledge base articles for troubleshooting and issue resolution. Stay updated with the latest technologies and industry trends to enhance application support processes. Professional & Technical Skills: -Must to have Skills - Aruba wireless and ClearPass. Clear pass is mandatory. Must To Have Skills: Proficiency in Wireless Technologies Operations. Good To Have Skills: Experience with Palo Alto Networks Firewalls. Strong understanding of network protocols and wireless technologies. Experience in troubleshooting and resolving network connectivity issues. Knowledge of network security principles and best practices. Familiarity with network monitoring and diagnostic tools. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Wireless Technologies Operations. This position is based at our Pune office. A 15 years full-time education is required.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : SD-WAN Operations Good to have skills : Commvault Backup Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth operation of the infrastructure. Your typical day will involve collaborating with cross-functional teams, designing and implementing data center solutions, and troubleshooting any issues that arise. With your expertise in SD-WAN Operations, you will contribute to the success of our technology architecture projects. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design and implement data center technology components. Assist in defining requirements for data center infrastructure. Conduct testing efforts to ensure the functionality and performance of the infrastructure. Troubleshoot any issues that arise during the operation of the infrastructure. Professional & Technical Skills: Must To Have Skills:Proficiency in SD-WAN Operations. Experience with Commvault Backup Administration. Strong understanding of network protocols and technologies. Knowledge of data center architecture and infrastructure components. Experience with virtualization technologies such as VMware or Hyper-V. Additional Information: The candidate should have a minimum of 5 years of experience in SD-WAN Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated on emerging technologies and industry trends. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills:Proficiency in Storage Area Networks (SAN) Architecture and Design. Strong understanding of network protocols and configurations. Experience in server hardware and software troubleshooting. Knowledge of virtualization technologies like VMware or Hyper-V. Hands-on experience with storage management tools. Additional Information: The candidate should have a minimum of 2 years of experience in Storage Area Networks (SAN) Architecture and Design. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : NAS Architecture and Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technologies to enhance system performance Conduct regular system audits to ensure compliance with regulations Train team members on new technologies and best practices Professional & Technical Skills: Must To Have Skills: Proficiency in NAS Architecture and Design Strong understanding of network protocols and configurations Experience in troubleshooting hardware and software issues Knowledge of server and network security best practices Hands-on experience with system monitoring tools Additional Information: The candidate should have a minimum of 5 years of experience in NAS Architecture and Design This position is based at our Bengaluru office A 15 years full time education is required
Posted 3 months ago
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