894 Networking Protocols Jobs - Page 13

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

Remote or Onsite | Full-Time About the Role: We are seeking a highly skilled Senior Rust Developer to join our team in designing and developing an enterprise-grade, high-performance proxy solution using Rust. This project features a strong open-source dimension complemented by proprietary extensions. You will build advanced systems-level software by applying proxy-related architectures and techniques. This role requires deep expertise in asynchronous runtimes, networking, and system programming. Responsibilities Design & Implementation Contribute to the design and implementation of core components of our proxy solution, emphasizing performance, concurrency, and efficient system-level programming. Optimization Fine-tune low-level networking, memory management, and async processing to maximize throughput and minimize latency. Feature Development Integrate capabilities like live reconfiguration and real-time stream processing. Collaboration Work closely with teams specializing in networking, hardware acceleration, and systems engineering while actively contributing to open-source projects. Qualifications Extensive experience in Rust with a strong background in systems programming and asynchronous runtimes. Proven expertise in networking protocols, low-level performance optimization, and concurrency. Ability to work independently and effectively within cross-functional teams. Nice-to-Have Skills: Experience with thread-per-core design, live reconfiguration, and stream processing. Familiarity with Apache Arrow and DataFusion. Background in hardware acceleration techniques (e.g., SIMD, modern CPU architectures). Contributions to Rust-based open-source projects.

We are searching for a dedicated and proactive System Administrator with a minimum of one year of experience in an IT environment. As a System Administrator, you will play a crucial role in maintaining, upgrading, and managing the IT infrastructure of our company. The ideal candidate will possess a basic understanding of systems management, network security, troubleshooting, and a strong commitment to ensuring the efficient operation of systems. Key Responsibilities: System Management: You will be responsible for installing, configuring, and maintaining servers, workstations, and networking hardware. Monitoring & Troubleshooting: Your duties will include monitoring the performance and health of company systems and servers, promptly addressing any issues to minimize downtime. Software Management: Assisting in the installation and configuration of software and applications used by employees will be part of your role. User Support: Providing technical support to employees, aiding with hardware and software issues, and ensuring optimal system performance. Security: Implementing security protocols to safeguard sensitive data, including firewalls, antivirus software, and data encryption methods. Backup & Recovery: Managing and monitoring regular system backups to ensure data restoration in case of failure or system breach. Documentation: Maintaining clear documentation of system configurations, procedures, and network changes. Collaboration: Working closely with the senior IT team to guarantee smooth system operations, upgrades, and IT projects. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). - Minimum of 1 year of experience as a System Administrator or in a similar role. - Familiarity with Linux/Unix and Windows Server environments. - Basic understanding of networking protocols (DNS, DHCP, TCP/IP). - Experience with system monitoring and backup solutions. - Strong problem-solving and troubleshooting skills. - Good communication and teamwork skills. - Ability to prioritize and manage multiple tasks effectively. This is a full-time position with a day shift schedule and requires in-person work at our location. For further discussion, please contact +91 9567127333.,

You are an energetic, passionate, and innate Software Developer with over 5 years of experience in designing and developing Embedded Linux based real-time software applications. Your expertise lies in Software Development, Design Patterns, OOPS concepts, Data Structures and Algorithms, Message Queues, Multi-threading applications, Networking concepts, and software security. You excel in designing, developing, and delivering software applications, especially SaaS applications "Born in cloud" developed from scratch. Your role as a Software Developer/ Sr. Developer - Embedded at Matrix will involve critical involvement in the entire product lifecycle from ideation to development, production, and deployment. You will have the opportunity to work with a team of like-minded engineers, applied researchers, and technocrats who share the mission of proving that Indian engineers can create world-class technology products for global customers. As a part of the Embedded Software Development (ACTA) function at Matrix, your responsibilities will include working with development teams and product managers to ideate solutions, collaborating with analysts and developers to produce software designs, formulating program specifications, and transforming software designs into high-functioning code in the appropriate language. You will also be involved in integrating individual software solutions into higher-level systems, validating design decisions, and increasing the velocity of development through operational excellence. Your technical skills should include hands-on experience with programming languages like Embedded C and C or C++, strong knowledge of Linux OS, conceptual understanding of Networking protocols, familiarity with Socket Programming, Message Queue, Multi-Threading, and Data Structures. Practical exposure to embedded interfaces like UART, I2C, SPI, and Communication Protocols is a plus. Additionally, sound knowledge of BLE, Wifi, Fingerprint Sensor, RFID, Access Control System, and Biometric Devices would be advantageous. Joining Matrix will provide you with the opportunity to work for an Indian tech company that creates innovative products for the global market right from India. You will be part of a challenging, encouraging, and rewarding environment that fosters the best work of your life. In addition to a competitive salary, you will enjoy a generous leave schedule, company-paid medical insurance for the whole family, on-premise meals subsidized by the company, and other benefits. If you are an innovative and tech-savvy individual looking to make a significant impact in the world of technology, click on Apply and take the first step towards joining our team at Matrix.,

The Senior Software Engineer (Python) position in Gurugram requires 4-6 years of experience. The ideal candidate should possess the following technical expertise: Strong experience with OpenStack architecture and services including Nova, Neutron, Cinder, Keystone, and Glance. Knowledge of NFV architecture, ETSI standards, and VIM (Virtualized Infrastructure Manager). Hands-on experience with containerization platforms such as Kubernetes or OpenShift. Familiarity with SDN solutions like OpenDaylight or Tungsten Fabric. Experience with Linux-based systems and proficiency in scripting languages such as Python and Bash. Understanding of networking protocols such as VXLAN, BGP, OVS, and SR-IOV. Knowledge of distributed storage solutions like Ceph. In terms of tools, the candidate should have experience with monitoring and logging tools like Prometheus, Grafana, and ELK Stack. Additionally, proficiency in configuration management tools such as Ansible, Puppet, or Chef is required. Knowledge of CI/CD tools like Jenkins and GitLab CI is also essential. Preferred certifications for this role include OpenStack Certified Administrator (COA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), and Kubernetes certifications like CKA or CKAD.,

As an IoT Intern, you will have the opportunity to work on cutting-edge projects and contribute to the development of smart, connected solutions. Your main responsibilities will include designing and prototyping IoT devices using microcontrollers like ESP32, Arduino, and Raspberry Pi. You will also work with sensors, actuators, and wireless modules such as Wi-Fi, BLE, and Zigbee. Additionally, you will be involved in developing and testing embedded firmware using languages like C, C++, and Python. Collaboration is key in this role as you will integrate IoT devices with cloud platforms like AWS IoT, Firebase, and MQTT. Working closely with software and hardware teams, you will troubleshoot and optimize system performance. It is essential to maintain accurate documentation for hardware schematics, firmware versions, and communication protocols to ensure smooth operations. To excel in this position, you should be pursuing a degree in Electronics, Computer Science, Mechatronics, or a related field. A basic understanding of IoT architecture and components is required, along with hands-on experience in microcontrollers and circuit design. Proficiency in programming languages such as C, C++, or Python is essential. Knowledge of cloud integration and networking protocols will be beneficial. This internship opportunity is for a duration of 3 months and will provide you with valuable hands-on experience in the field of IoT. Paid sick time is included in the benefits package. The work location is in Siliguri, West Bengal, and the ability to commute or relocate is necessary. A Bachelor's degree is preferred for this role, and a strong eagerness to learn and problem-solving skills will be advantageous in your journey as an IoT Intern.,

You should have 4 to 13 years of experience in managing enterprise LAN/WAN environments. Your knowledge should include networking protocols such as BGP, OSPF, EIGRP, TCP/IP, DHCP, and DNS. Hands-on experience with Cisco, Juniper, Fortinet, or similar network devices is required. You should be an expert in configuring switches, routers, and firewalls, and have experience with VPN technologies (IPSec, SSL) and remote access solutions. Familiarity with network monitoring tools like SolarWinds, PRTG, and Wireshark is essential. A good understanding of SD-WAN and network segmentation is necessary. You should be able to troubleshoot and resolve complex network issues. CCNA/CCNP certification is preferred, or equivalent experience is acceptable.,

As a Systems Architecture Lead, you will be responsible for the development of systems and product architecture for advanced Application Processors. Your role will involve collaborating with hardware engineering, software engineering, and application/solutions engineering teams to create scalable and robust solutions that cater to the requirements of advanced microprocessor products in Industrial, IOT, and Automotive Edge markets. A deep technical understanding of MPU hardware and software architecture, Solutions Engineering, Use Case Analysis, Validation, Optimization, and system integration is crucial for this position. Key Responsibilities: - Drive the definition and development of MPU architecture in alignment with market trends and industry standards. - Collaborate with product marketing teams and customers to translate requirements into detailed specifications. - Define and document use cases for the product. - Design efficient computing architectures, including multi-core processing, high-end CPU, DSP, Vision processing, Machine Learning, and memory hierarchy. - Integrate security mechanisms like secure boot, cryptographic accelerators, and trusted execution environments. - Ensure seamless system-level integration of MPU product components by collaborating with hardware, firmware, software, and solutions/application engineering teams. - Conduct power and performance benchmarking, analysis, and optimization. - Develop strategies to optimize performance, energy efficiency, and thermal management while ensuring reliability and scalability. - Own key performance indicators for programs and drive optimization. - Define architectural guidelines, best practices, and documentation to guide product development teams. Required Qualifications: - Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field with 15 years or more relevant experience. - Proficiency in use-case analysis and decomposition. - Experience with Linux, Zephyr, Free RTOS, or similar operating systems. - Strong understanding of microprocessor and microcontroller architectures, including CPU cores, DSP, memory management, and peripheral integration. - Experience in system-level performance optimization, low-power design, SW/HW co-design, and real-time processing. - Familiarity with high-speed interconnects, memory architectures, DDR, PCIe, and bus protocols. - Excellent collaboration skills to work across multidisciplinary teams. - Experience in product development processes. Preferred Qualifications: - Experience with ARM Cortex and/or RISC-V architecture. - Experience with media processing, vision and imaging applications. - Proficiency in system-level simulation tools, hardware/software co-design, and debugging techniques. - Familiarity with Machine Learning Hardware IPs, tools, and architecture. - Knowledge of functional safety and security standards. - Familiarity with Wi-Fi integration, networking protocols, and secure wireless communication.,

Nasuni is a profitable and growing SaaS data infrastructure company that aims to reinvent enterprise file storage and data management in an AI-driven world. As a Senior Software Engineer in the Platform development team, you will play a crucial role in designing, developing, testing, and maintaining Nasuni's NAS appliance platform. Your responsibilities will include developing and maintaining complex Linux systems software, writing automated tests, debugging and fixing reported bugs, and collaborating with customer support to address escalations. The ideal candidate for this role should have 5-8 years of experience in building and delivering Linux-based or appliance software. Proficiency in Python, bash, and C/C++, along with a strong understanding of Linux system internals, filesystems, kernel-level configuration, and system performance tuning are essential. Experience with hypervisor platforms such as ESX, KVM, or Hyper-V, multithreading, I/O paths, and debugging Linux-based issues is highly desirable. Additionally, the ability to design, implement, and execute automated tests using pytest is crucial to ensure high-quality software delivery. Candidates with experience in integrating with cloud platforms, familiarity with Jenkins, GitHub, rpm/yum packaging, system provisioning tools, networking protocols, and open-source communities will be seen as a bonus. Knowledge of PostgreSQL is beneficial for this role. A successful candidate should hold a BE/B.Tech, ME/M.Tech in computer science, electronics and communications, or MCA, along with 7 to 10 years of previous experience in the industry in the system/platform area. Strong written and verbal communication skills, the ability to work independently and in teams, and a commitment to delivering production-quality software are essential attributes. At Nasuni, we offer competitive benefits to support your well-being and growth, including flexible time off, comprehensive health and wellness coverage, hybrid and flexible work arrangements, professional development and learning support, and inclusive team culture. Join us in building AI-powered infrastructure trusted by global customers and be a part of our innovative journey in the data management space.,

We are seeking a highly skilled IoT Engineer with 2-5 years of experience in IoT development and engineering, focusing on embedded systems and sensor integration. As an IoT Engineer, you will be responsible for designing, developing, and implementing connected devices and systems across various industries such as technology, manufacturing, and healthcare. Your role will involve integrating sensors, designing efficient IoT protocols, and collaborating with cloud platforms to create scalable IoT solutions. This position is ideal for individuals with a strong background in embedded systems, networking, and sensor integration. Your responsibilities will include designing and developing IoT solutions, collaborating with cross-functional teams to define project requirements, developing and maintaining firmware for IoT devices, working with cloud platforms for data management and analysis, ensuring the security of IoT devices and networks, and monitoring and troubleshooting IoT devices post-deployment. Key skills required for this role include proficiency in IoT protocols (e.g., MQTT, CoAP, HTTP), experience with cloud platforms (e.g., AWS IoT, Google Cloud IoT, Microsoft Azure IoT), understanding of networking protocols and embedded systems, knowledge of security protocols for IoT networks, experience in sensor integration, familiarity with wireless technologies, and proficiency in working with microcontrollers and embedded systems design. Essential skills for this position include strong programming proficiency in languages like C/C++, Python, or JavaScript, hands-on experience with microcontrollers and sensors, and practical experience with IoT device deployment and troubleshooting. Additionally, soft skills such as problem-solving, analytical thinking, effective communication, attention to detail, and adaptability are crucial for success in this role. This position is based in Santacruz, Mumbai. Interested candidates can send their resumes to universalhrsolutions24@gmail.com or contact +91-8369327922. Regards, Universal HR Solutions www.universalhrsolutions.in,

Marvell is a company that provides semiconductor solutions which are fundamental in building the data infrastructure connecting the world. These solutions cater to various industries such as enterprise, cloud, AI, automotive, and carrier architectures, paving the way for new possibilities and innovations. Working at Marvell offers you the opportunity to impact individual lives, influence industries, and contribute towards creating a transformative future. The company values purposeful and enduring innovation over passing trends, providing a conducive environment for personal growth, learning, and leadership. As part of Marvell's Ethernet switching technology team, you will be involved in developing and documenting software features for a software development kit. Your responsibilities will include delivering software releases, sample codes, and patches to customers, integrating software into their platforms, and troubleshooting complex software problems. Additionally, you will closely monitor customer technical issues, offer remote or on-site troubleshooting, and support customer lab/field trials. To excel in this role, you should have a Bachelor's degree in Computer Science, Electrical Engineering, or related fields with 5-10 years of professional experience. A Master's degree and/or PhD in the same fields with 3-5 years of experience are also considered. Excellent written and verbal communication skills are essential, along with the ability to present solutions clearly to customers. Prior experience in customer-facing roles such as an Application Engineer is preferred. The ideal candidate will have 5-10 years of experience in networking, particularly in AI infrastructure, and customer-facing roles providing technical support and solutions. Proficiency in switch driver development, debugging device drivers, and familiarity with networking protocols and VLSI design are also desired qualifications. Marvell offers competitive compensation and benefits, promoting a work environment characterized by collaboration, transparency, and inclusivity. The company is committed to providing its employees with the necessary tools and resources for success, fostering personal and professional growth. To learn more about opportunities at Marvell, visit our Careers page.,

As an Endpoint Security Engineer at our organization based in Hyderabad, you will play a crucial role in implementing, managing, and maintaining security solutions for all endpoint devices. Your responsibilities will include designing and implementing endpoint security strategies to safeguard against various threats, managing and configuring endpoint security tools, monitoring security alerts, conducting vulnerability assessments, performing endpoint security audits, and developing and enforcing security policies. You will collaborate with other security teams to ensure a comprehensive approach to securing endpoints and provide guidance and training to employees on best practices for endpoint security. Additionally, you will generate reports on endpoint security posture, incident metrics, patch compliance, and threat landscape. We are looking for a candidate with a strong background in endpoint security, cybersecurity, or related fields, experience with EDR solutions, proficiency in managing endpoint protection platforms, hands-on experience with vulnerability management and patching systems, and knowledge of mobile device management and data loss prevention technologies. Familiarity with endpoint forensics, malware analysis, SIEM tools, operating systems, networking protocols, and network security technologies is also required. The ideal candidate should possess excellent communication and interpersonal skills, attention to detail, ability to work independently, and analyze and respond to security incidents effectively. This is a full-time position with occasional on-call support required for incident management and collaboration with OEM Teams and Distributors. If you have experience in Endpoint Implementation, Configuration, Troubleshooting, DLP, and implementation, we encourage you to apply. The application deadline for this position is 19/07/2025.,

You should have a strong understanding of networking principles including TCP/IP, DNS, DHCP, routing, and other networking protocols. Your troubleshooting and diagnostic skills should enable you to identify and resolve complex network problems efficiently. Proficiency in hardware and software configuration is essential, as you will be responsible for configuring network devices, servers, and other network components. Understanding network security threats and best practices is crucial for maintaining a secure network environment. Excellent communication skills are required to effectively convey technical information to both technical and non-technical audiences. You should possess problem-solving skills to analyze issues, develop solutions, and implement them effectively. Providing exceptional customer service to end-users is a key aspect of this role. This position is suitable for freshers and involves full-time, permanent work in day and morning shifts from Monday to Friday. The work location is in person.,

Key Responsibilities: Develop and automate test cases for networking platforms and software. Perform platform testing including SFP optics, PHY/MAC, Ethernet, and Layer 2/3 protocols. Automate test scenarios using Python and REST APIs. Conduct system testing, soak and sanity tests, stress tests, and negative testing. Work with traffic generation and analysis tools like Ixia, Spirent, Wireshark. Collaborate with cross-functional teams including hardware/software engineering and release operations. Set up and manage test labs and network topologies. Required Skills: Strong Python scripting for automation. Deep understanding of L2 protocols (e.g., STP, VLAN, MACSec) and L3 protocols (e.g., OSPF, BGP, EIGRP). Experience with Ethernet , load balancing , and routing technologies . Familiarity with traffic tools like Sniffer, Ethereal, Ixia, Spirent. Knowledge of REST API automation . Experience in platform longevity testing and AI-based automation (preferred). Preferred Qualifications: Bachelors or Master’s in Computer Science, Electronics, or related field. Certifications like CCNA , CCNP , or equivalent. Prior experience with Cisco or similar networking products. Exposure to SD-WAN, Core Routing, and Enterprise/SP solutions. Role & responsibilities

Join our team to provide technical assistance and support to customers, resolving software and hardware issues promptly and efficiently. Utilize your problem-solving skills and technical expertise to ensure customer satisfaction and enhance product performance. Collaborate with cross-functional teams in a dynamic and rewarding environment.Job Responsibilities Provide technical assistance and support to customers via phone, email, chat, or remote sessions, troubleshooting software and hardware issues and providing timely resolutions. Diagnose and analyze technical problems reported by customers, utilizing troubleshooting tools, logs, and diagnostic techniques to identify root causes and recommend solutions. Resolve technical issues promptly and efficiently, guiding customers through step-by-step solutions, providing workarounds, or escalating complex issues to higher-level support teams as needed. Document customer interactions, issues, and resolutions in a detailed and organized manner, maintaining accurate records and knowledge base articles to facilitate knowledge sharing and continuous improvement. Test and validate software releases and patches, reproducing reported issues in test environments, and collaborating with development teams to verify bug fixes and ensure product quality. Educate customers on product features, functionality, and best practices to maximize their use and adoption of the software, conducting training sessions, webinars, and workshops as needed. Gather and relay customer feedback, feature requests, and enhancement suggestions to product management and development teams, advocating for customer needs and contributing to product improvements.Job Requirements Strong technical background with proficiency in troubleshooting software and hardware issues, knowledge of operating systems (e.g., Windows, macOS, Linux), networking concepts, and IT infrastructure. Excellent customer service and communication skills, with the ability to effectively communicate technical information to non-technical users, empathize with customer concerns, and deliver solutions in a professional and courteous manner. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues independently or collaboratively within a team environment. Attention to detail and meticulousness in documenting customer interactions, issues, and resolutions accurately, ensuring thoroughness and completeness in problem resolution and follow-up. Ability to adapt to changing priorities, work under pressure, and multitask effectively in a fast-paced and dynamic technical support environment, demonstrating flexibility and resilience in handling diverse customer needs and challenges.Skill & Experience Proficiency in troubleshooting software and hardware issues, with the ability to analyze and diagnose technical problems, identify root causes, and implement effective solutions. Strong technical background and knowledge of operating systems (e.g., Windows, macOS, Linux), networking protocols, hardware components, and IT infrastructure, enabling effective support and problem resolution. Excellent customer service skills, with the ability to communicate technical information clearly and concisely, empathize with customer concerns, and provide solutions in a professional and customer-centric manner. Strong documentation skills, including the ability to accurately record customer interactions, issues, and resolutions, and maintain comprehensive knowledge base articles and support documentation.

Join our team to provide technical assistance and support to customers, resolving software and hardware issues promptly and efficiently. Utilize your problem-solving skills and technical expertise to ensure customer satisfaction and enhance product performance. Collaborate with cross-functional teams in a dynamic and rewarding environment.Job Responsibilities Provide technical assistance and support to customers via phone, email, chat, or remote sessions, troubleshooting software and hardware issues and providing timely resolutions. Diagnose and analyze technical problems reported by customers, utilizing troubleshooting tools, logs, and diagnostic techniques to identify root causes and recommend solutions. Resolve technical issues promptly and efficiently, guiding customers through step-by-step solutions, providing workarounds, or escalating complex issues to higher-level support teams as needed. Document customer interactions, issues, and resolutions in a detailed and organized manner, maintaining accurate records and knowledge base articles to facilitate knowledge sharing and continuous improvement. Test and validate software releases and patches, reproducing reported issues in test environments, and collaborating with development teams to verify bug fixes and ensure product quality. Educate customers on product features, functionality, and best practices to maximize their use and adoption of the software, conducting training sessions, webinars, and workshops as needed. Gather and relay customer feedback, feature requests, and enhancement suggestions to product management and development teams, advocating for customer needs and contributing to product improvements.Job Requirements Strong technical background with proficiency in troubleshooting software and hardware issues, knowledge of operating systems (e.g., Windows, macOS, Linux), networking concepts, and IT infrastructure. Excellent customer service and communication skills, with the ability to effectively communicate technical information to non-technical users, empathize with customer concerns, and deliver solutions in a professional and courteous manner. Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues independently or collaboratively within a team environment. Attention to detail and meticulousness in documenting customer interactions, issues, and resolutions accurately, ensuring thoroughness and completeness in problem resolution and follow-up. Ability to adapt to changing priorities, work under pressure, and multitask effectively in a fast-paced and dynamic technical support environment, demonstrating flexibility and resilience in handling diverse customer needs and challenges.Skill & Experience Proficiency in troubleshooting software and hardware issues, with the ability to analyze and diagnose technical problems, identify root causes, and implement effective solutions. Strong technical background and knowledge of operating systems (e.g., Windows, macOS, Linux), networking protocols, hardware components, and IT infrastructure, enabling effective support and problem resolution. Excellent customer service skills, with the ability to communicate technical information clearly and concisely, empathize with customer concerns, and provide solutions in a professional and customer-centric manner. Strong documentation skills, including the ability to accurately record customer interactions, issues, and resolutions, and maintain comprehensive knowledge base articles and support documentation.

In-depth understanding of endpoint security concepts, including malware detection, prevention, and response. Proficiency in deploying and configuring security tools and agents, with specific experience in CrowdStrike Falcon/MDE preferred. Strong knowledge of network protocols, operating systems, and cloud environments. Experience in developing and implementing security policies and configurations. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Strong problem-solving and troubleshooting skills, with a proactive approach to identifying and resolving security issues. Understanding of Network protocols and communications. Technical expertise in Microsoft Defender for Endpoint/ Microsoft Defender for Identity. Hand-on experience in writing complex/advanced KQL queries. Understanding of Linux operating systems. Understanding of Windows Operating System and deployment on Azure. Administration of M365D portal. Familiarity with windows Azure infrastructure components and services. Understanding of various security tools and platforms like MCAS, MDI, MDAV, MIP, Intune etc. Equal employment opportunity information . Manage and administer the CrowdStrike Falcon/Microsoft Defender for Endpoint platform to ensure effective endpoint security across the organization. Deploy and configure CrowdStrike Falcon agents/MDE agents on endpoints, servers, and other devices. Monitor the health and performance of the CrowdStrike Falcon/MDE environment, including detection rates and response times. Develop and implement security policies, rules, and configurations within the CrowdStrike Falcon console. Conduct regular audits and assessments to identify vulnerabilities and ensure compliance with security standards. Collaborate with other IT and security teams to integrate CrowdStrike Falcon/MDE with existing security tools and processes. Provide training and guidance to end-users and other IT staff on the proper use and management of CrowdStrike Falcon. Stay up-to-date on the latest security threats and trends, and continuously enhance the organizations security posture using CrowdStrike Falcon/MDE. Proven experience as a system administrator or security analyst, preferably with a focus on endpoint security. Certification in CrowdStrike Falcon administration or equivalent experience.

Role & responsibilities Manage deployment, configuration, and maintenance of network devices (routers, switches, firewalls, load balancers). Ensure network stability, scalability, and performance. Lead and mentor network engineering teams. Design and implement network architecture aligned with business goals. Enforce security policies and coordinate with cybersecurity teams for incident response. Monitor and optimize network performance; resolve bottlenecks. Conduct regular vulnerability assessments and penetration tests. Oversee network projects (upgrades, migrations, new setups) ensuring timely delivery. Manage vendor and service provider relationships. Preferred candidate profile Bachelors degree in computer science, IT, or related field. 10+ years in network management/engineering, with 5+ years in a leadership role. Expertise in network protocols (TCP/IP, BGP, OSPF, MPLS) and hardware/software (Cisco, Fortinet). Strong knowledge of network security best practices and tools. Proven leadership, project management, and problem-solving skills. Excellent communication and stakeholder management abilities. Must have knowledge of CISCO Miraki wireless. Hands on experience on Fortinet Firewalls.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. Prepare work orders containing instructions to be used by technicians to configure network hardware and software.- Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center during deployment of Network hardwares Experience with Wireshark or other NAM tools. Additional Information:- Should have 6 to 8 years of experience in Network operational support/management roles. Should have supported Network deployments. Should have experience performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:Certifications in CCNA, CCNP or any other relevant certifications. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Role Description:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must Have Skills: Cisco Data center routing & switching, F5 Load balancer and WirelessGood to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities:- The role is of Network Engineer with Design, Implementation and Troubleshooting skills Require Good Routing and Switching skills with knowledge on Wireless and Meraki infrastructure. Knowledge about Infoblox DNS, Load balancers and Firewalls is added advantage. Good in Design skills and Documentation is required Knowledge about the Monitoring tools is beneficial. Implementation of large-scale deployments across the network, Configure and install various network devices and services eg, routers, switches, cisco meraki and F5 load balancer.- Provide Level 3 support for troubleshooting and resolve issues. Deep understanding of networking protocols ex- IPSEC, HSRP, BGP, OSPF, IS-IS, 80211, 8021X 3 Knowledge and hands-on experience of LAN/WLAN/WAN support for voice, data and video networks at Access and Core network layers Expertise on Routing protocols BGP can list advantages.- Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution.- Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Professional & Technical Skills: - IT architecture, Data Center and Cloud Offering knowledge.- Relevant understanding of Key IT system areas:DC Components, NW Components.- In-depth understanding of Cisco platforms.- Advanced capability in design and deployment of Cisco Validated Designs - Strong on BGP and OSPF routing protocols and experience with various network management tools. Experience engineering, delivering, and supporting IOS, IOS-XE, and NX-OS based switching platforms.- Understanding of Cisco Nexus and Catalyst product lines, thorough comprehension around L2 and L3 quality of service Additional Information:- Should have 8+ years of experience in Network operational support/management roles.- Should have supported Network deployments Should have experience performing Network transitions / transformations.- Good understanding of procedures, application and concepts within own subject area. An ability to learn new technologies quickly. -Good time management skills. -An ability to follow processes. Good communication skills both written and verbal. Educational Qualification:BS or BA in Engineering, Computer Science or equivale. Additional Information:CCIE Certifications or its equivalent Network certification. Qualification 15 years full time education