Development and deployment of SCADA, DMS, OMS, DMS in a Virtualized environment Understanding of Power system, distribution, Substation and Field devices – Transformers, RTU, FRTU, FPI, circuit breaker, Feeder, Tap changer etc. Good understanding of IT infra- Servers, DNS, Firewall, VMs Database handling SQL, Custom Reports GIS integration, CIM import and export Networking, IT Infra, Cybersecurity Integration with client system (e. g. SAP) with REST API/JSON, SOAP, FAT/SAT Experience in SE , EcoStruxure ADMS or GE, OSI, Siemens Qualifications Experience: 3-8 Years Qualification: BE/BTech/MTech in Electrical/ Electronics Engineering/Power systems Work Location: Navi Mumbai Schedule: Full-time Req: 009GUZ Show more Show less

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Service Delivery Manager Vikhroli, Mumbai Role Purpose The Service Delivery Coordinator manage full IT Infrastructure services life cycle following ITSM ITIL best practices. Successful service delivery coordination includes full-service implementation from request to delivery, ensuring proper quality, quantity and end-customer satisfaction for enterprise applications and solutions, using proper KPIs and measures within agreed service level agreements. The SDC leads worldwide cross-functional workstream’s, task forces and other initiatives, involving different technical team members, contractors, vendors and stakeholders, ensuring IT infrastructure services are delivering the expected scope and business value, while completing on budget and on schedule. Key Duties & Responsibilities Accountable for ensuring IT infrastructure services are delivering on-time, on budget, and meeting functional and quality specifications. Forecasts, manages, and reports on IT infrastructure services, managing deviations, issues, risks, problems and changes using appropriate and agreed upon processes and tools established within the company. Handling IT service escalations by combining business impact judgment with effective technical assessment done by proper key subject matter experts. Identifies resources needed to complete work and collaborates with resource manager(s) in order to assemble appropriate ad-hoc skilled teams. Provides frequent dashboards and status reports, communicating to applicable executive leadership and key stakeholders. Develop and execute service delivery plans that maximize, improve or enhance internal customer experience and achieve higher product/service adoption, customer satisfaction, and overall health scores. Knowledge, Experience & Skills Experience working in ITSM (ITIL) environments, being an advantage other experiences in Agile, Waterfall, and Hybrid methodologies. ITIL Foundation v4 Certification is an advantage. Demonstrated proficiency in Microsoft Office Suites of products, (i.e. Visio, Excel, PowerPoint, Outlook, etc.). Experience managing ITSM ServiceDesk tools is an advantage. Experience with multiple working streams and coordinating with enthusiastic, wide teams of 10 or more team members. All of them, with the ability to influence inside and outside of the organization at the highest levels to garner support. Large enterprise initiatives experience is an advantage. Proven coordination experience including background in project management or service management with the ability of dealing with different roles and seniority levels. Strong understanding of various technologies, focused on IT infrastructure (server, storage, networking), applications, cloud technologies, information security, and databases. Good written and verbal communication skills in Spanish and English. Both fluid for communicating with other countries would be a must. What do we offer? Flexible working hours Remote Work-life balance Excellent, dynamic and multicultural environment About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Position: Private Banker //Sr Private Banker Reports to: Head of Sales (Wealth) Location: Mumbai Job Responsibilities Customer Acquisition Minimum of 1 Cr. - 5 Cr and above investable surplus Financial Planning (FP) and Portfolio Services Execution of transactions post FP and on periodical basis Manage Private Wealth, PMS and AIF fund related queries Ensure delivery of various MIS reports as per requirements To develop short term and long term sales strategies for the WM business in line with the overall strategic goals of the organization To establish standardized and efficient sales processes to ensure quality control and efficient customer service delivery Ensure discipline of asset allocation Achieve a balance of revenue streams through sale of MF which will build a steady annuity flow and through all other asset class To drive strong client servicing and client engagement parameters, to enhance market credibility and deliver superior value proposition Continuous learning, to be better equipped than our competitors To closely observe, evaluate and monitor the client positions, portfolio allocations and ensure that they fall within risk and advisory parameters as laid down by Risk, Compliance and Research Teams To ensure adherence to internal and external Financial advisory guidelines and Risk Policies and ensure standards are in place to minimize mis-selling instances To continuously scan the competition/market and report on emerging trends or any new development or business opportunities for WM Revenue Generation Build AUA Skills Excellent communication Proven skills of significantly improving the structure and readability of written communication Competencies: Lives the Company Values Business Awareness & Market Knowledge Customer Centricity. People Connect Result Orientation Networking Ability Qualification Post Graduate / MBA from a reputed institute Experience Minimum of 8 - 12 years of experience Show more Show less

Development and deployment of SCADA, DMS, OMS, DMS in a Virtualized environment Understanding of Power system, distribution, Substation and Field devices – Transformers, RTU, FRTU, FPI, circuit breaker, Feeder, Tap changer etc. Good understanding of IT infra- Servers, DNS, Firewall, VMs Database handling SQL, Custom Reports GIS integration, CIM import and export Networking, IT Infra, Cybersecurity Integration with client system (e. g. SAP) with REST API/JSON, SOAP, FAT/SAT Experience in SE , EcoStruxure ADMS or GE, OSI, Siemens Qualifications Experience: 3-8 Years Qualification: BE/BTech/MTech in Electrical/ Electronics Engineering/Power systems Work Location: Navi Mumbai Schedule: Full-time Req: 009GUZ Show more Show less

Company Description We at Prometteur Solutions Pvt. Ltd. are a team of IT experts, who came with a promise of delivering technology-empowered business solutions. We provide world-class software and web development services that focus on playing a supportive role to your business and its holistic growth. Our highly-skilled associates and global delivery capabilities ensure the accessibility and scale to align client's technology solutions with their business needs. Our offerings span the entire IT lifecycle: from Consulting through Packaged, Custom, and Cloud Applications as well as a variety of Infrastructure Services. Job Description Experience- 7+ Years Location: Bangalore NP: Immediate Joiner 7+ years of Software development experience Good “Go” implementation capabilities. Understanding of different design principles. Good understanding of Linux OS - memory, instruction processing, filesystem, system daemons etc. Fluent with linux command line and shell scripting. Working knowledge of servers (nginx, apache, etc.), proxy-servers, and load balancing. Understanding of service based architecture and microservices. Working knowledge of AV codecs, MpegTS and adaptive streaming like Dash, HLS. Good understanding of computer networking concepts. Working knowledge of relational Databases. Good analytical and debugging skills. Knowledge of git or any other source code management. Good to Have Skills: Working knowledge of Core Java and Python are preferred. Exposure to cloud computing is preferred. Exposure to API or video streaming performance testing is preferred. Preferred experience in Elasticsearch and Kibana (ELK Stack) Qualifications Bachelor’s degree in Computer Science Engineering or a related field Show more Show less

About OnGrid OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients . At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid , eLockr , and Gridlines . Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored, and execute in ways never implemented before. About Role In this pursuit, we are looking for a motivated Executive- Business Development with experience in designing and implementing a strategic sales plan that covers a wide customer base and helps in establishing a strong market presence. The Inside Sales Business Development Specialist is responsible for generating new business opportunities, building relationships with potential clients, and driving sales growth through effective outreach. This role focuses on understanding customer needs, qualifying leads, and converting prospects into long-term customers. The ideal candidate is a self-starter with strong communication skills and a passion for sales. Roles & Responsibilities Lead Generation & Prospecting: Identify and research potential clients using various sources such as online tools, databases, and networking. Reach out to leads via cold calls, emails, and social media to generate new business opportunities. Qualify leads by understanding their needs and determining fit with company offerings. Sales Pipeline Management: Manage and update the sales pipeline using CRM tools, ensuring all leads and interactions are tracked. Follow up on leads promptly and regularly to ensure they move through the sales funnel. Maintain a high level of activity, including making multiple touchpoints per day to prospective clients. Client Engagement & Relationship Building: Build and maintain relationships with key decision-makers within target organizations. Present and articulate product offerings in a clear and compelling manner to prospective clients. Conduct product demos and virtual meetings to address client questions and showcase solutions. Target Achievement & Revenue Growth: Achieve monthly, quarterly, and annual sales targets through consistent effort and strategic planning. Work collaboratively with the sales team to create strategies for closing business deals. Provide accurate sales forecasts and regularly report on sales performance and activity metrics. Market & Industry Research: Stay updated on industry trends, competitors, and market developments to identify potential opportunities. Gather and share feedback from prospects to help improve product offerings and sales strategies. Participate in ongoing training and development to enhance sales skills and product knowledge. Requirements 1-4 years of IT / Platform sales, including front-end client-facing business development skills B2B Sales to CHRO, CXO level preferred Sales of Background Verification (BGV) platform/services or Staffing / Recruitment platform/services a plus, but not mandatory Strong English communication skills (both written and verbal) are mandatory. The structured, scientific and disciplined approach in business development is a must. Knowledge of digital marketing tools is a plus. Proficiency in using Google slides, docs, spreadsheets, and MS Office required. Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite . Experience in conducting product demos and working with complex solutions. Show more Show less

We are hiring on behalf of a leading Sports Club and Fitness Company in SaudiArabia . We are looking for talented individuals to join our client's growing company. Job Title: IT Technician Job Location: on-site, Riyadh, SaudiArabia Qualification: Bachelor’s in computer / IT or similar field Expertise: 1. Networking experience ( configuration of switches, VLANs, access points, etc.) 2. Desktop support (such as troubleshooting PCs, printers, etc.) 3. Surveillance monitoring installation and troubleshooting (CCTV, NVR, DSS, etc.) 4. Access Control for biometric and gates. ( fingerprints, no-touch, turnstile, flap barrier, parking barrier, etc.) 5. Cable terminations, crimping, and tracing/labeling. 6. Knowledge of Firewalls and routers. 7. Installation and configuration of UPS. 8. Knowledge of electric cables. How to Apply: Submit your resume and supporting documents to jobs@princeindia.net. Applications will be reviewed on a rolling basis. Prince India is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Engineering Travel Percentage 0% General Duties & Responsibilities Analyzes, designs, programs, debugs and modifies software enhancements and/or new products used in local, networked or Internet-related computer programs. (Code must be used in core version of applications available for sale commercially.) Interacts with product managers and/or users to define system requirements and/or necessary modifications Participates in software design meetings and analyzes user needs to determine technical requirements Write technical specifications based on conceptual design and stated business requirements Writes code, completes programming and performs testing and debugging of applications using current programming languages and technologies Completes documentation and procedures for installation and maintenance Trains and communicates with internal Client Training, Client Relationship and Sales teams on systems application May be responsible for developing or executing project plans, budgets and schedules and for documenting work and results May deliver informational and decision-seeking presentations to technical and business groups to internal and/or external audiences Other related duties assigned as needed Education Requirements A Bachelor’s degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience. General Knowledge, Skills & Abilities Knowledge of FIS products and services; in-depth knowledge of products and services in assigned line(s) of business Knowledge of financial services industry Knowledge of end-to-end systems development life cycles, e.g., waterfall, iterative and other modern approaches to software development Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma Knowledge of banking practices, regulations and operations within assigned line(s) of business In-depth understanding of design patterns and their application Fluency in developing and understanding sequence diagrams, class models, etc Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent analytical, decision-making, problem-solving, team and time management skills Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed Positive outlook, strong work ethic, and responsive to internal and external clients and contacts Willingly and successfully fulfills the role of teacher, mentor and coach May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices Fis Job Level Description Expert role. Has team leadership duties, including instructing, assigning and checking the work of other Software Engineers. Assists in planning, organizing and controlling the activities of the team. Coordinates the activities of the team with other IT teams and the product management team. Specialized depth and/or breadth of skills, experience and proficiency. Acts as expert technical resource to software engineering staff in the development, testing and implementation processes. Frequently acts as a Project Leader. Receives general direction from management. Assists in all levels of supervision and may perform management functions in the absence of the Manager or may act as Project Manager for major projects. Does not have hire, fire, performance coaching/development authority. Typically requires ten or more years software engineering experience. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Description - Guides the development, specification and communication of application or infrastructure architectures used by multiple business or application systems. Provides extensive, in-depth, technical consultation to the clients, partners, and IT Management to develop plans and directions to assure the integration of corporate business area requirements. Acts as cybersecurity expert for cloud migration projects/programs Leads Cloud Security initiatives Thoroughly understands decision process issues of technology choice, such as design, data security, client server communication, etc. Partner with Management in the building of new and on-going vendor relationships Evaluates and selects from existing and emerging technologies those options best fitting business/project needs Promotes sharing of expertise through consulting, presentations, and documentations, etc. Experienced, functional expert with technical and/or business knowledge and functional expertise Carries out complex initiatives involving multiple disciplines and/or ambiguous projects Displays a balanced, cross-functional perspective, liaising with the business to help improve efficiency, effectiveness, and productivity Strategic in developing, implementing, and administering programs within functional areas Provides guidance to team members, fostering an environment that encourages employee participation, teamwork, and communication Qualifications - Bachelor's degree in computer science or a related discipline and experience in information security, or an equivalent combination of education and work experience. Deep knowledge of application or infrastructure systems architecture, usually having experience with multiple system technologies. Excellent consultative and communication skills, and the ability to work effectively with client, partner, and IT management and staff. Five years of experience in the Cyber Security projects. PMP, CISSP, CSSP, or Cloud security certification preferred Strong collaboration skills and analytical ability Requirements/Responsibilities- Must have project management and governance background, experience in managing Cyber Security Projects in enterprise environment is required Must be very organized and collaborative, with the ability to navigate through the enterprise to deliver the outcome that can help reduce the risk In-depth knowledge of various cybersecurity frameworks, standards, and SSDLC Ability to establish security guidelines/patterns related to cloud, hybrid, and on-prem systems and work with various tech teams to assist with the implementation as needed Knowledge of server administration and systems engineering theories, concepts, and methods Must be able to represent the team in cyber security related discussions to provide updates and drive the teams toward the deliverables with minimal guidance Good understanding related to Threat management, data protection, encryption, Authentication/Authorization, Privilege access management, Vulnerability management systems, Attack surface management. Experience working with Microsoft Azure/M365, AWS, hybrid, and multi-cloud systems Very good understanding of zero-trust architecture and working experience with relevant tools/technologies Knowledge of network architecture concepts including topology, protocols, firewalls, load balancer, IPS/IDS, WAF, App Proxy, CDN, SEIM, and components Very good understanding of concepts related to DevSecOps, AI/ML, docker, container, serverless computing, and Kubernetes Experience working with Infrastructure as Code, automations related to cloud based systems, and relevant tools Experience working with teams that handle infrastructure components including Networking, Storage systems, directory services, and virtualization Experience working with various operating systems including Windows, Linux, Unix, and MAC Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Show more Show less

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Senior Specialist Technical Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. We are seeking a highly skilled and experienced Senior Specialist Technical Support Engineer to join our global support team. In this role, you will be responsible for diagnosing and resolving complex performance issues in large-scale SaaS applications hosted on AWS. You will work closely with engineering, DevOps, and customer success teams to ensure our customers receive world-class support and performance optimization. How will you make an impact? Serve as a subject matter expert in troubleshooting performance issues across distributed SaaS environments in AWS. Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address CSS Recording and Compliance application related product issues and resolve high-level issues. Analyze logs, metrics, and traces using tools like CloudWatch, X-Ray, Datadog, New Relic, or similar. Collaborate with development and operations teams to identify root causes and implement long-term solutions. Provide technical guidance and mentorship to junior support engineers. Act as an escalation point for critical customer issues, ensuring timely resolution and communication. Develop and maintain runbooks, knowledge base articles, and diagnostic tools to improve support efficiency. Participate in on-call rotations and incident response efforts. Have you got what it takes? 10+ years of experience in technical support, site reliability engineering, or performance engineering roles. Deep understanding of AWS services such as EC2, RDS, S3, Lambda, ELB, ECS/EKS, and CloudFormation. Proven experience troubleshooting performance issues in high-availability, multi-tenant SaaS environments. Strong knowledge of networking, load balancing, and distributed systems. Proficiency in scripting languages (e.g., Python, Bash) and familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation). Excellent communication and customer-facing skills. Preferred Qualifications: AWS certifications (e.g., Solutions Architect, DevOps Engineer). Experience with observability platforms (e.g., Prometheus, Grafana, Splunk). Familiarity with CI/CD pipelines and DevOps practices. Experience working in ITIL or similar support frameworks. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7554 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your Role And Responsibilities The IBM Storage Defender Support (IBM Storage Defender) team is supporting complex integrated storage products end to end, including Storage Defender, Spectrum Protect, Spectrum Protect Plus, Copy Data Management. This position involves working with our IBM customers remotely, which are some of the world's top research, automotive, banks, health care and technology providers. The candidates must be able to assist with operating systems (AIX,Linux, Unix, Windows), SAN, network protocols, clouds and storage devices. They will work in a virtual environment working with colleagues around the globe and will be exposed to many different types of technologies. Responsibilities: must include but not limited to Provide remote troubleshooting and analysis assistance for usage and configuration questions Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps) Identify known defects and fixes to resolve problems Develops best practice articles and support utilities to improve support quality and productivity Respond to escalated customer calls, complaints, and queries The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours. Preferred Education Master's Degree Required Technical And Professional Expertise Excellent communication skills - both verbal and written Provide remote troubleshooting and analysis assistance for usage and configuration questions Preferred Professional and Technical Expertise: At least 8 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain Experience troubleshooting network, OS, or SaaS based application/software issues. Experience with Cohesity DataProtect, Storage Protect, and/or data protection products will be added advantage. Working knowledge of Python, Go, and Java programing languages. Working knowledge on RedHat, Openshift or Ansible administration will be preferred. Good in networking and troubleshooting. Cloud Certification will be added advantage. Knowledge about Object Storage and Cloud Storage will be preferred. Preferred Technical And Professional Experience Following minimum experience are required for the role - Must have worked in at least 8-10 years on data protection or storage software’s as administrator or solution architect or client server technologies. Debugging and analysis are performed via the telephone as well as electronically. So candidates must possess strong customer interaction skills and be able to clearly articulate solutions and options. Must be familiar with and able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, AIX, and Windows. Focus on storage area networks (SAN), network protocols, Cloud, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Candidates must be flexible in schedule and availability. Second shift and weekend Show more Show less

Company Overview The Urban India is a dynamic organization committed to transforming urban landscapes through innovative solutions and strategic partnerships. Our mission is to enhance urban living by fostering development opportunities and empowering communities. We value integrity, excellence, and collaboration, and our culture encourages growth, creativity, and shared success. As we expand our operations, we are seeking a motivated Associate Agency Development Manager to join our team. Role Responsibilities Develop and implement sales strategies to boost agency performance. Recruit and train new agents to build a high-performing team. Foster and maintain strong relationships with existing agencies. Monitor market trends and competitor activities to identify opportunities. Conduct regular training sessions and workshops for agents. Ensure the team meets sales targets and performance metrics. Analyze and report on sales performance and agency development. Collaborate with marketing to design promotions and campaigns. Provide ongoing support and guidance to agents in the field. Address any issues or conflicts raised by agencies or clients. Create an inclusive and motivating work environment for teams. Engage with clients to gather feedback and improve services. Assist in the development of agency-related policies and procedures. Participate in industry events and networking opportunities. Stay updated on regulatory changes impacting agency operations. Qualifications Bachelor's degree in business or a related field. 3+ years of experience in sales, preferably in agency development. Proven track record of meeting or exceeding sales targets. Strong leadership and team management skills. Excellent verbal and written communication skills. Ability to analyze data and derive actionable insights. Proficiency in MS Office Suite and CRM software. Strong negotiation skills and customer-focused approach. Understanding of the urban development sector is a plus. Highly organized with excellent time management capabilities. Ability to work independently and as part of a team. Willingness to travel as required. Experience in training and mentoring staff. Creativity and problem-solving skills. Strong ethical standards and commitment to professionalism. Skills: sales strategies,client management,data analysis,relationship management,relationship building,time management,creativity,negotiation,crm software,team management,problem-solving,problem solving,team collaboration,customer service,training,recruitment,market analysis,negotiation skills Show more Show less

Panasonic Avionics Corporation, a leading provider of in-flight entertainment and communication solutions, is seeking a dynamic and experienced Architect to join their esteemed team in Pune. Exp : 10-17 years Work Mode : Onsite - Work from Office only Location : Pune About the Role: As a Principal Engineer, you will: Design and implement scalable, high-performance systems for digital platforms. Lead the development of Android applications, middleware services, and AWS cloud solutions. Architect low-latency networking systems and secure communication protocols for IoT/enterprise. Harness big data, machine learning, and edge computing to enable real-time decision-making. Build RESTful APIs, optimize CI/CD pipelines, and manage infrastructure using AWS CloudFormation. Collaborate with clients and cross-functional teams to deliver tailored, innovative solutions. Key Skills We’re Looking For: 15+ years of experience in web/mobile development, middleware design, and AWS cloud. Expertise in C/C++, Java, Python, Kotlin, and networking protocols (TCP/IP). Proficiency in big data tools (Spark, Kafka), ML frameworks, and edge computing. Hands-on experience with CI/CD (GitLab), monitoring tools (CloudWatch, Datadog), and Agile methodologies. Strong leadership, communication, and client engagement skills. Education & Preferences: Bachelor’s degree (required) in Computer Science or related field; Master’s preferred. Familiarity with multimedia streaming, IoT, or Agile/Scrum is a plus. Interested candidates share your updated profile with me Sam.Thilak@antal.com Show more Show less

Department: Tech - IT Location: Gurugram, India Description We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support. To succeed in this role, you’ll need up to 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting. We’re looking for someone who is resourceful, adaptable, and a strong communicator — someone who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations. Key Responsibilities Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA Manage and escalate major incidents, ensuring timely communication and resolution Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management Provide remote support for end users, including troubleshooting applications and hardware issues Support Microsoft Teams calls and video conferencing, including investigation of call quality issues Carry out onboarding and offboarding tasks for employees Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools) Contribute to the development and maintenance of IT knowledge base content for both users and IT staff Monitor and support site-based video conferencing equipment Soft Skills Skills, Knowledge and Expertise Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team. Strong customer service ethos; proactive and team-oriented mindset Excellent written and verbal communication skills in English Ability to build strong working relationships at all levels Flexible, positive attitude with a willingness to take on new challenges Self-starter with strong problem-solving and time-management abilities Ability to prioritise and handle multiple tickets effectively Technical Skills (Required) Microsoft Office 365 administration and application support Windows 11 setup, configuration and troubleshooting Hardware provisioning and installation Hands-on experience resolving hardware-related issues Familiarity with cloud VPNs and basic networking concepts Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager Microsoft Teams support and administration Audio/Visual (AV) hardware experience (e.g., Logitech systems) Working knowledge of ITSM tools (e.g., Jira Service Desk) Desirable Attributes ITIL certification or familiarity with the ITIL framework Awareness of GDPR and ISO 27001 compliance Microsoft or other IT support certifications Benefits A fun, informal, collaborative and international work culture Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects Some Of The Other Benefits Are Medical, Accidental & Term life insurance Gratuity Hybrid work culture Provident Fund Scheme Fun Friday’s The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. About Us From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. Show more Show less

B2B Strategic Partnerships & Organic Lead Generation – Tech Hiring & Placement Enablement Location : Gurgaon, HR Type : Full-time | Early Team | High-Ownership Role About the Role We are looking for a B2B Strategic Partnerships & Lead Generation Specialist to build long-term hiring partnerships and enable placement of our trained tech candidates into high-growth companies. Note : This is not a recruiter or hiring manager role. You’ll be the bridge between our talent pool and industry demand — by identifying companies with hiring needs and positioning our candidate pipeline as the perfect match. You’ll be working directly with the founders and career support team to unlock placement opportunities through organic outreach, B2B partnerships, and strategic relationship building . 🎯 Key Responsibilities B2B Tech Hiring Partnerships Build and nurture strategic relationships with companies, HR teams, tech leads, and staffing partners looking to hire developers and analysts. Pitch our candidate pool as ready-to-deploy , pre-trained tech talent in stacks like Python, Django, MERN, Data Analysis, etc. Understand employer hiring needs and coordinate with our placement team to match suitable candidates. Facilitate hiring drives, candidate sharing, and follow-ups. Develop long-term employer relationships for repeat hiring . Organic Lead Generation Proactively reach out to potential hiring partners via LinkedIn, cold email, networking, and referrals . Build and manage a pipeline of hiring partners using CRM or internal tools. Collaborate on placement-focused campaigns, webinars, and events to generate leads. Share success stories and employer testimonials to improve trust and visibility. Ideal Candidate 2–5 years in B2B partnerships, HR tech, staffing sales, or placement enablement . Familiarity with tech hiring trends and job roles like full-stack dev, backend dev, data analyst, QA, etc. Strong communication and relationship-building skills — especially with HRs, founders, and tech recruiters. Experience with organic outreach , business development, or client onboarding. Bonus: Background in skilling, edtech, bootcamps, or employability-focused programs. You Will Help Enable Placements For: Full-Stack Developers (Django, MERN) Backend Developers (Python, Node.js) Frontend Developers (React, Angular) Data Analysts / BI / SQL Analysts QA Testers / DevOps Juniors Success Metrics Number of active hiring partnerships onboarded. Volume and frequency of tech job opportunities shared. Percentage of candidate profiles mapped to live roles. Repeat engagement from hiring companies. What We Offer High-ownership role in a mission-driven startup. Opportunity to shape the future of tech employability. Flexible work style with founder access and decision-making power. Competitive base + performance-based incentives. 📩 Apply Now to Empower Job-Ready Tech Talent Help us connect skilled developers and analysts with meaningful opportunities. If you're a networker, deal-closer, and impact-focused enabler , we’d love to talk. 📧 admin@careercampuspro.com Show more Show less

Hiring: Inside Sales Executive—Wedding Collaterals Location: Rohini, New Delhi Company: Wedding Collaterals Employment Type: Full-Time Salary: ₹20,000–₹25,000 per month (plus incentives) About Us: Wedding Collaterals is a one-stop solution for premium wedding design and print services. From bespoke invitations to luxurious signage and customized event branding, we specialize in creating unforgettable first impressions for grand celebrations. Role Overview: We are seeking a well-spoken, enthusiastic sales executive who is passionate about weddings and creative design. In this client-facing role, you'll help engaged couples and planners bring their vision to life by offering tailored solutions that reflect elegance, style, and personality. Key Responsibilities: Respond to sales inquiries via email, phone calls, and social media Meet with clients (in-person or virtually) to understand their event requirements. Recommend suitable products from our wedding stationery portfolio. Prepare quotations, negotiate terms, and close deals confidently. Maintain strong client relationships and ensure a smooth service experience. Coordinate with internal design and production teams for timely deliveries. Attend wedding exhibitions/events to represent the brand and generate leads. Keep accurate records of leads, sales activities, and follow-ups in CRM. Requirements: Strong verbal and written communication skills. Excellent interpersonal and client-handling abilities. Customer-centric mindset with a flair for luxury or wedding services. Well-groomed and presentable, with a pleasant personality. Prior sales experience (wedding/luxury/creative industry preferred). Familiarity with CRM tools and Google Workspace is a plus. Awareness of wedding trends, design aesthetics, and event planning timelines. Perks & Benefits: Fixed monthly salary: ₹20,000–₹25,000 (based on experience). Performance-based incentives and bonuses. A creative, collaborative, and supportive work culture. Opportunity to work closely with top wedding planners and high-end clients. Exposure to luxury events and industry networking. How to Apply: Send your resume to hr@xlr8studio.com or WhatsApp us at 93547 47481. If you're passionate about weddings and love interacting with people, this is your chance to make dream events come alive! Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Experience : sales: 1 year (Required) Work Location: In person Schedule: Day shift Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Deskside Support Engineer (L2) Location: Gurgaon Job Type: Full-Time Job Summary: - We are looking for an experienced IT Support Engineer to be deployed at a client site to provide end-user IT support with a focus on VIP user assistance, proactive device readiness, and basic server knowledge. The ideal candidate should be customer-focused, technically proficient, and capable of working independently in a dynamic enterprise environment. Key Responsibilities: 1. Technical Support: o Provide onsite IT support for end-users, with special attention to VIPs and senior executives. o Offer Level 1/2 technical support for desktops, laptops, mobile devices, and peripherals. 2. System Management: o Proactively prepare and maintain IT equipment on the floor, ensuring devices are updated and ready for deployment o Assist with basic server-related tasks, such as user account creation, password resets, and basic troubleshooting (Active Directory, File Servers, etc.) 3. Incident and Problem Management: o Handle hardware installations, upgrades, and imaging of devices using standard tools and processes. 4. Asset Management: o Manage IT asset inventory and update records as needed. o Liaise with remote support teams and escalate issues as necessary. 6. Security and Compliance: o Ensure adherence to organizational security policies and practices. o Identify and report potential security risks.Qualifications and Skills: o CompTIA A+, Microsoft MCP, or equivalent certification. o 2–4 years of experience in an onsite IT support role. o Experience in a managed service or client-facing IT environment. o Knowledge of ITIL processes. o Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking. o Familiarity with Active Directory, file and print services, and remote desktop support. o Excellent troubleshooting and communication skills. o Experience supporting executive/VIP users. o Ability to work proactively with minimal supervision. o Strong organizational and time-management skills. • Technical Skills: o CompTIA A+, Microsoft MCP, or equivalent certification. o Experience in a managed service or client-facing IT environment. o Knowledge of ITIL processes. • Work Environment: o This position is based full-time at the client’s premises. o Occasional extended hours may be required for special projects or VIP support. • Soft Skills: o Excellent verbal and written communication skills. o Strong organizational and multitasking abilities. o Customer-oriented mindset and problem-solving skills. Show more Show less

Job Title: Talent Acquisition Specialist Location: Ahmedabad Experience: 2-4 Years We are looking for a passionate and driven TA Specialist to join our HR team. The ideal candidate will be responsible for managing the end-to-end recruitment process and helping us hire top talent across various roles. This position plays a key role in building a strong employer brand and delivering a positive candidate experience. Key Responsibilities Partner with hiring managers to understand role requirements Write and post job descriptions on various platforms (job boards, social media, internal portals) Source candidates through online channels, networking, referrals, and databases Screen resumes and applications, and conduct initial interviews Coordinate interview schedules and gather feedback from interviewers Manage communication with candidates throughout the hiring process Maintain accurate records in the applicant tracking system (ATS) Support employer branding and campus hiring initiatives Contribute ideas for improving the hiring process and candidate experience Key Requirements Bachelor’s degree in human resources, Business, or related field 2+ Years of work experience as a recruiter or talent acquisition specialist Strong understanding of recruitment processes, sourcing techniques, and interviewing methods Hands-on experience with ATS, LinkedIn Recruiter, and other sourcing tools Excellent communication, interpersonal, and organizational skills Ability to work in a fast-paced, dynamic environment Preferred Experience in IT/technical recruitment (if applicable) Familiarity with recruitment metrics and reporting Ability to manage multiple open roles simultaneously Show more Show less

About us University Living is a global student housing marketplace that helps international students find the best place to stay near university campuses around the world. Currently, our platform offers 1.75 Mn beds in 35 K properties across 265+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore & U.A.E. Students can consult a 24/7 support team of accommodation experts to discover, compare and book value-for-money accommodation based on their budget, desired location, and other personal preferences. Qualifications: ● Fluent and excellent communication skills ● Freshers - Graduate / Postgraduate Job Responsibilities: ● Connecting with students internationally assisting them with their queries ● Communication with global customers & accommodation providers ● Understanding key requirements of the students and providing end to end support ● Building rapport with clients through friendly and engaging communication. ● Using various social media platforms for communication/networking ● Lead generation initiatives to convert them to bookings ● Following up with students for any assistance required as part of the association Required Skills: ● Candidate must possess impeccable communication with persuasive skills ● Solution-oriented ● Adaptable with creative bent of mind ● Self-motivation to work independently and strong work ethic. ● Ability to work in a team. ● Flexibility with shifts & week offs is a must. Show more Show less

The Business Development Manager (BDM) will play a crucial role in driving company growth by identifying new business opportunities, building client relationships. The ideal candidate is a motivated, self-starter with strong communication skills who can generate leads, conduct market research, and collaborate with cross-functional teams to achieve business goals. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Key Responsibilities: Lead Generation: Identify and qualify new clients through networking, email campaigns, and inbound leads. Client Relationship Management: Establish, develop, and maintain positive relationships with clients and stakeholders. Market Research: Conduct market research to identify trends, competitor analysis, and clients needs to drive business growth. Negotiation: Negotiate terms of agreements, and maintain positive client relationships. Collaboration: Work closely with different teams to align business strategies and ensure smooth execution. Reporting: Provide regular updates on business development activities and results to management. Qualifications Bachelor's degree 4-6 years in business development or similar role. Strong negotiation skills Strong communication and presentation skills About us: Natter Digital Solutions is a digital marketing agency headquartered in Delhi NCR and is part of the Impact Group of Companies, a network of leading full-service marketing and consulting agencies. The agency was born in the middle of the pandemic in August 2020 with a clear vision of being at the intersection of culture, brand, marketing, and technology – the aim – to provide fresh ideas and opportunities in India's fast-growing digital marketing landscape. The agency’s new-age vision helps the brands to grow, flourish and thrive. It aims to leverage this expanding space with its wide range of services including creative conceptualization, influencer marketing, video production, strategic communication, branding, media buying-selling, website & app creation, IoT, on-ground activations, digital marketing, social media, e-commerce consulting, programmatic, AR, VR, reputation management, public relations, point of sale, consumer research, advocacy, and UI/UX. Natter is the leader in the Rural Emerging India Space, with deep audience insights and execution capabilities offering rural-specific campaigns, data and insights, indices, agro-outreach, influence, and advocacy. With an extremely rich understanding of the Indian consumer at the last mile, which comes from the legacy data collated and decoded over the years by the Impact Group from all over the country. Within a short span, the agency has become the partner of choice for multiple brands such as Havells, Lloyd, Crabtree, Xarvio, KEI Wires, Knauf, Standard Electricals, Economic Times, Mera Pashu 360 and more. Visit us at: http://natter.co.in/ Show more Show less

Req ID: 327642 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB FAMILY SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Responsible for complex testing and analysis of all elements of the network facilities. Consistently provides guidance and project direction to less experienced staff. Independently analyzes and provides innovative solutions to network engineering and design projects. Develops and conducts senior leader presentations. REQUIRED SKILLS: Knowledge of network related processes and procedures to the completion of the most complex assignments. Knowledge of advanced network diagnostic tools. Knowledge and skills required to resolve complex network related problems. Ability to function as one of NTT DATA's top level technical experts. Demonstrated ability to apply expert knowledge of network engineering to the most complex problems and to direct, train, and guide less experienced staff. Effective communication skills and ability to influence executives. Global networking experience. ITIL Advanced Cisco Routing and Switching Cisco Meraki SDWAN Meraki Wireless About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Company Description PeerHub is a platform for college students to connect with like-minded individuals in various fields such as tech, business, health, art, startups, and more. It offers Tech Clubs, Management Clubs, Metro Clubs, Health Clubs, Law Clubs, Art Clubs, and more for students to engage with. PeerHub provides a Knowledge Vault with curated content, resources, and tools for personal and professional development. Role Description This is a full-time on-site role for an Advance Finance Mentor at PeerHub located in Noida. The Advance Finance Mentor will be responsible for mentoring students in advanced finance topics, conducting workshops, coordinating events, and providing guidance on financial strategies. They will also assist students in developing financial skills, analyzing market trends, and networking within the finance industry. Qualifications Expertise in advanced finance topics and financial strategies Experience in mentoring and conducting workshops on finance-related subjects Strong analytical skills and market trend analysis knowledge Networking skills within the finance industry Excellent communication and interpersonal skills Bachelor's degree in Finance, Economics, Business, or related field Relevant certifications such as CFA, CPA, or MBA in Finance are a plus Working in a fintech company is a plus. Show more Show less

Job description: SALES INTERN Type: Work from office Location: Chembur, Mumbai Full Time - 10 am - 6:30 pm Responsibilities Include: Assist in identifying potential clients and new business opportunities. Conduct market research to understand trends and target markets. Engage with prospective clients via calls, emails, and meetings. Support the team in preparing proposals, presentations, and sales materials. Maintain and update the sales database with accurate client information. Provide support in managing client inquiries and follow-ups. Collaborate with the team to achieve weekly and monthly sales targets. Qualities required: Currently pursuing or recently completed a degree in Business, Marketing, or a related field. Strong communication and interpersonal skills. Proactive and eager to learn about sales and client management. Basic knowledge of MS Office tools (Excel, Word, PowerPoint). Ability to work in a fast-paced environment and meet deadlines. Prior experience in sales or customer service (preferred but not mandatory). Job Description: MARKETING INTERN Location : Chembur Internship Type : Full-time Internship Title: Marketing Intern Responsibilities: Social Media Management: Design and execute social media campaigns. Monitor platforms for trends and engagement opportunities. Analyze and report on social media metrics to measure success. Content Creation: Create engaging content for social media, blogs, and newsletters. Assist in designing promotional materials such as posters, brochures, and presentations. Market Research: Research competitors and industry trends. Identify innovative strategies to enhance brand visibility. Campaign Planning and Execution: Collaborate with the team to plan marketing events and campaigns. Support in organizing brand-related events or activations. Other Duties: Assist in maintaining marketing databases. Provide regular updates and reports to the team. Skills and Qualifications Currently pursuing or recently completed a degree in Marketing, Business Administration, Communications, or a related field. Strong communication skills (verbal and written). Proficiency in social media platforms like Instagram, Facebook, and LinkedIn. Basic knowledge of graphic design tools (e.g., Canva, Adobe Suite) is a plus. Ability to work in a fast-paced environment and meet deadlines. Creative mindset with an eye for detail. What You’ll Gain Hands-on experience in the luxury hospitality sector. Exposure to various aspects of marketing and brand strategy. Networking opportunities with industry professionals. A chance to contribute to meaningful projects that directly impact the brand. Show more Show less

Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure supportas well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. Advanced System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Experience >=5 years of IT or related domain Excellent written and verbal communication skills Excellent customer services kills Education: Graduate (Any stream) preferably in computer science or a related field At least 2-3 years of hands-on experience on Wintel At least 2 years of experience in end-user technical support Responsibilities: Provide professional IT support to customers with a focus on customer service Monitoring IT infrastructure of clients and administration. Drive problem investigations and resolution as required. Troubleshooting Windows server issues and providing RCA. Monitor the networki.e., firewalls, switches, and access points. Analyze network alerts and diagnose network errors. Manage and troubleshoot Physical and Virtual servers. Hyper-V, VMware, Azure, and AWS administration. Problem Management. NAS, SAN Storage administration, and troubleshooting. Plan on upgrades and updates of infrastructure. Resolve all tickets in a timely and professional manner while meeting expectations specifiedin customer Service Level Agreements (SLA). Additional Duties & Responsibilities: Strong analytical, problem-solving, project management, and organizational skills. Strong customer service experience, and excellent verbal and written communication skills Hands-on experience with Server and Network Administration and Troubleshooting Advanced knowledge of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. Experience in SQL and On-premises Exchange administration and troubleshooting. Hands-on experience working on Hyper-V and VMware. Advanced knowledge of Firewalls, Switching, and Routing. Knowledge of backups and storage i.e., SAN and NAS Relevant Additional Information: Networking Cisco Microsoft VMWare ITIL certifications are preferred but not required Show more Show less

Job Overview: We are seeking a motivated and customer-focused individual to join our team as a Customer Technical Support Representative. The ideal candidate will be responsible for resolving technical issues, providing product-related assistance, and ensuring a positive customer experience. Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and professional manner. Troubleshoot and resolve technical issues related to software/hardware/products. Guide users through step-by-step solutions and provide technical documentation or resources. Escalate unresolved issues to higher-level support teams when necessary. Document support interactions and maintain accurate records in the CRM system. Assist in product testing and provide feedback to the development team for improvements. Ensure customer satisfaction by maintaining a helpful and solution-oriented approach. Requirements: Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). Strong problem-solving and communication skills. Basic understanding of computer systems, networking, or relevant technical areas. Ability to remain calm and handle pressure in a fast-paced environment. Willingness to work in shifts, including weekends if required. Preferred Skills: Prior experience in customer service or technical support. Familiarity with CRM tools and ticketing systems. Multilingual abilities are a plus. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Ability to commute/relocate: Valsad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: Customer Technical Support: 3 years (Required) Language: English Fluently (Required) Work Location: In person