75207 Networking Jobs - Page 42

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Responsibilities As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are: You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis. You will maintain a high level of system reliability and availability. You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts. You will share knowledge and help train less technical staff on the best practices related to all service owner issues You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews About The Team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Server Hardware and network fiber hands-on Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers Understanding of Linux/Unix Administration Comfortable acting as escalation, Strong written and verbal communication skills with the business Preferred Qualifications Remote Access: Console routers, IPMI, BMC Network Equipment Installation and Configuration Cisco IOS, NX-OS, JunOS Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity Data Center Operations: Inventory Management, Hot/Cold Aisles, Security Participated in Project Management Experience or Knowledge of AWS products: EC2, EBS, S3 etc. Scripting: Bash, Python, Perl, Ruby (or programming languages) Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+ Networking certification - CCENT/CCNA, Network+ Scripting skills – e.g., Python, Ruby, Perl, Bash Server+, A+, CompTIA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADSIPL - Maharashtra Job ID: A3057991

Job Title: Level 1 IT Technician – Managed IT Services Location: Ahmedabad, Gujarat Company: Captus Technologies Private Ltd. About Us: Captus Technologies Pvt. Ltd., a leader in Managed IT Services, is seeking a passionate and skilled Level 1 IT Technician to join our growing team. We specialize in delivering top-notch IT support, with expertise in Microsoft 365, Azure, virtualization, and networking. Role Overview: As a Level 1 IT Technician, you will be the first point of contact for client support needs. You will handle help desk requests, troubleshoot technical issues, and ensure timely resolutions while delivering excellent customer service. Key Responsibilities: • Help Desk Support: Manage and respond to tickets, ensuring service level agreements (SLAs) are met. • Microsoft 365 & Azure Support: Provide technical assistance, configuration, and troubleshooting. • Technical Troubleshooting: Resolve issues related to virtualization, networking, and hardware. • Hardware Management: Install, configure, and maintain switches, routers, cameras, PCs, servers, UPS systems, and remote monitoring tools. • Collaboration: Work closely with the IT team to deliver comprehensive solutions. • Learning & Development: Stay updated on emerging IT trends, tools, and best practices. Preferred Skills & Qualifications: • Proficiency in Microsoft 365 and Azure environments. • Strong understanding of virtualization platforms and network troubleshooting. • Experience with ConnectWise (preferred). • Ability to provide excellent customer service alongside technical expertise. • Strong problem-solving skills and a proactive approach. What We Offer: Competitive salary with growth opportunities. Flexible Monday–Friday schedule. Performance bonuses. Career advancement in a dynamic and innovative environment. Job Type: Full-time Pay: Up to ₹100,000.00 per month Work Location: In person

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role. Location: This is a globally remote role. The role entails Working from your remote home office to provide technical support for employees. Being available to take ownership of new cases via telephone, email and web Acting as an internal customer advocate keeping them updated in a timely manner Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers. Drafting and distributing technical notices for internal and external communication. Prioritising your work in order to accomplish the most important and urgent tasks first Keeping on learning as our products and services grow and evolve Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix Maintaining regular communication and information exchange with the rest of the team, locally and remotely Identifying and suggesting any opportunities to provide a better service Participating in a regular weekend working rotation What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files) Knowledge or basic hands-on experience on 2 or more of: Linux server administration Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.) Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Strong written and verbal English communication skills Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Noting that we require and will perform a background check for this role. Nice-to-have skills Experience supporting virtualized environments (KVM, Virtual Box, VMWare) Experience with other open-source desktop technologies Active contribution to open-source projects/forum/code What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

As a Cluster Head at YuCollect, you will play a pivotal role in leading the expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your primary responsibilities will include driving business growth, managing the end-to-end sales process, and taking full ownership of the profit and loss (P&L) within your cluster. To excel in this role, you must possess a strong sales acumen, excellent communication skills, and the ability to foster meaningful industry connections. Your key responsibilities will revolve around Business Development Leadership, where you will drive efforts to acquire new customers and enhance existing relationships. You will be tasked with ensuring that the team of Business Development Managers focuses on high-value opportunities, sales strategies, and solution positioning aligned with cluster business goals and regional objectives. Team Management and Development will also be a crucial aspect of your role, as you will lead, mentor, and manage a team of Business Development Managers to achieve business targets. Conducting regular performance reviews, providing feedback, and fostering a high-performance culture will be essential in supporting the team's growth and success. Strategic Planning and Execution will require you to collaborate with the Regional Head in formulating cluster-specific strategies that focus on revenue growth, market share, and customer success. Developing detailed business plans, identifying key opportunities, and ensuring effective execution of the business development strategy will be instrumental in driving results. Sales Performance Management will involve setting clear performance targets and KPIs for the team, monitoring sales metrics, and ensuring operational excellence. You will be responsible for driving consistency across the cluster, holding team members accountable for achieving their goals, and optimizing sales processes and methodologies. Customer Relationship Management will be paramount as you build and maintain strong relationships with key customers and partners within the cluster. Addressing customer concerns, working closely with Customer Success and Pre-sales teams, and ensuring alignment on customer needs and solution delivery will be critical in driving customer satisfaction and retention. Market Intelligence & Competitor Analysis will require you to stay abreast of market trends, competitor activities, and industry developments. Sharing insights with the Regional Head, fine-tuning strategies and tactics, and identifying opportunities for competitive advantage will be key in driving business growth. Profit Center and Budget Management will be essential as you strive to achieve sales revenue targets, manage revenue performance, and monitor budget allocation. Developing cost-effective strategies for growth and profitability, collaborating with cross-functional teams, and aligning cluster strategies with the overall regional vision will be imperative in achieving success in this role. Reporting & Communication will involve regularly updating the Regional Head on business development progress, sales forecasts, and key performance metrics. Maintaining transparent communication, providing updates on performance, challenges, and opportunities will be crucial in ensuring alignment and smooth execution of business objectives. To qualify for this role, you should have 7+ years of experience in a sales or business development role, with exposure to SaaS, Service Sales, or Marketplace environments. Demonstrable success in lead generation, closing deals, strong sales and negotiation capabilities, exceptional communication skills, comprehensive networking skills, and a deep understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics are essential for success in this position.,

As a seasoned Project Manager with over 10 years of experience in IT, including 3+ years specifically in Data Center and Disaster Recovery projects, you will play a crucial role in leading cross-functional teams to successfully deliver critical infrastructure projects on time and within budget. Your primary responsibilities will revolve around planning, executing, and overseeing data center build/migration/consolidation and disaster recovery projects while collaborating with internal teams and third-party vendors. Risk management, stakeholder management, and compliance with information security standards will also be key aspects of your role. Your qualifications should include a Bachelor's degree in Computer Science, IT, or a related field (Masters preferred) along with certifications such as PMP, PRINCE2, or ITIL (preferred but not mandatory). You should have a proven track record of managing end-to-end IT infrastructure projects, hands-on experience with Data Center and Disaster Recovery projects, and a strong understanding of networking, storage, servers, virtualization, and cloud infrastructure (AWS/Azure/GCP). Your excellent project management skills, proficiency in tools like MS Project, Jira, or Asana, and familiarity with ITIL, PMP, or Prince2 methodologies will be essential for success in this role. Strong problem-solving, organizational, and stakeholder management abilities will also be valuable assets as you lead DR drills, testing, and validation processes, monitor infrastructure performance metrics, and suggest improvements post-project. Compliance with information security and regulatory standards such as ISO 27001 and ITIL will be expected. If you believe you have the necessary skills and experience to excel in this role, please apply directly or share your CV with dixita@raspl.com.,

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Support Engineer to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. The role entails Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software Maintain a close working relationship with Canonical's Field, Support and product engineering teams Participate in upstream communities Develop bug fixes, backport patches, and work with upstream for inclusion Review code produced by other engineers Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against those priorities Participate in team discussions to improve processes, tools, and documentation Maintain clear, technical and concise communications Work from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in you An exceptional academic track record Background in Computer Science, STEM or similar Experience with Linux and open source software Experience with at least one of Python, Go, C or C++ on Linux A drive to learn unfamiliar technology and deep-dive difficult issues Willingness to travel up to 4 times a year for internal events Nice-to-have skills You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers. Location: This is a globally remote role, unless specified otherwise. The role entails Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues. Participate in a regular weekend working rotation. Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers. Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix. What are we looking for in you Professional written and spoken English with excellent presentation skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Track record of going above-and-beyond expectations to achieve outstanding results Hands-on and extensive working experience in supporting Linux systems including 3 or more of: Virtualization / Cloud - primarily using KVM or OpenStack. Containers - especially with Docker, LXD/LXC, or Kubernetes. Storage technologies - block, object and network. Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.). Cloud computing expertise in provisioning, monitoring, orchestration, etc. Advanced troubleshooting experience: Linux integration with other environments (authentication/directory services, network file systems, etc.). Ability to navigate effectively stack traces and logs, and advise on next steps. Solid understanding of OS and Application level bugs and when to escalate to the correct team. Programming fundamentals in any language. Extensive Customer support experience is key: Customer needs are top priority. Communicate professionally, emphatically, clearly and set the right expectations. Ability to travel internationally twice a year for company events up to two weeks long. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

About This Role Wells Fargo is seeking an Information Security Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In This Role, You Will Participate in security consulting on small projects for internal clients to ensure uniformity with corporate information, security policy, and standards Track or remediate vulnerabilities and security issues Review and correlate security logs Assist with the design, documentation, testing, maintenance, and troubleshooting of security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security Provide technical support for security related issues Utilize industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interface with more experienced technologists Required Qualifications: 2+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Primary Skill: PlainID, Any IAM tool, Shell Script, Linux/Unix, Oracle/SQL, AppDynamics/Splunk, SaaS, Rest API. Secondary Skill:, Java, PL/SQL, WebLogic/Tomcat/Apache/JBoss, Middleware tool, Automation. Provides support to PlainID - Authorization tool, Product Version Upgrade and Server maintenance. Provides 24x5 Application/Production support in areas of incident management through Service Now, monitoring and request fulfilment. Provide support in handling problem tickets, submitting CHANGE requests in Service Now, Server maintenance, BCP exercise, administration and deployments. Performing Health Check, Maintenance & Post-Release activities. Monitoring logs via SPLUNK. Full time Graduate from reputed university. 2+ years of experience in Application support and troubleshooting, Application maintenance, monitoring and Build/Deployment. Experience in PlainID. Experience in Oracle Identity Manager (OIM) or any IAM tool. Experience in Oracle/SQL Server queries/reporting. Experience in Production/Application Support of Java/J2EE based applications on Unix Platform. Exposure to any of the Middleware/Application Servers WebLogic, Tomcat, Apache, Jboss etc. Willing to work in on call & rotational shifts. Experience in Monitoring Tools Splunk, AppDynamics etc. Should have Excellent analytical, problem solving and multitasking skills. Experience working in an Agile/Scrum development process. Works well with partner teams and peers toward established goals and timelines. Works well under self-direction on assigned tasks. Provides active participation and leadership in team duties and responsibilities. Initiates and promotes changes to team processes to enhance automation. Experience working in Remedy/ServiceNOW/Pac2000 or any ticketing tool and should have ITIL exposure. Excellent verbal, written, and interpersonal communication skills. Strong vendor management skills. Knowledge/Skills/Ability Strong organizational, multi-tasking, and prioritizing skills Job Expectations: Proven ability to complete tasks; including the planning of work from initiation through implementation while demonstrating the ability to meet project completion dates with acceptable levels of supporting documentation and quality History of past projects which demonstrate the ability to complete tasks; including the planning of work from initiation through implementation while demonstrating the ability to meet project completion dates with acceptable levels of supporting documentation and quality. Experience with systems monitoring tools such as HP OpenView, Nagios, Zabbix and Splunk Advanced Information Security technical skills. Industry certification like Security +/ ISACA CSX Fundamentals, Red Hat Certified Specialist in Server Security and Hardening exam (EX413), Red Hat Certified Engineer (RHCE). Posting End Date: 19 Aug 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-474863

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Our mission is to reinvent the way companies manage their open source information systems - on public clouds and in their own data centers. To achieve that we are building a new community around Python opscode for open source applications, running on Kubernetes. We want to move all of Canonical and Ubuntu IS onto this new, open source codebase. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productize those workloads for real-time automated operations on Kubernetes. This role is ideal for software engineers who enjoy Python, have a passion for distributed systems, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigor in both code and customer interactions. Our engineers are technically astute open source enthusiasts who are excited about cloud computing and are ready to join a global team charged with delivering world class services to our customers. Strong Python development skills and familiarity with Kubernetes are key requirements of this role. You'll work closely with other teams in Canonical to ensure your products operate reliably, efficiently and scale to production sized workloads for our customers looking to adopt cutting-edge technology. You will participate and be responsible for ensuring sound software architecture and follow best practices in software quality, testing and documentation. The role entails Work in Python to design and deliver open source software operations code Work across the entire Linux stack, from kernel, networking, storage, to applications Learn to think rigorously about application and infrastructure reliability Shape high quality open source monitoring and alerting infrastructure Simplify open source operations for our customers and open source community Demonstrate sound engineering design and testing principles in your code Follow agile software development practices Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with company values Work from home with global travel once or twice a year for up to 2 weeks for events What we are looking for in you You love technology and working with brilliant people You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You are experienced with Linux systems administration, package management, and operations You have hands-on experience with at least one public cloud You are familiar with Docker and Kubernetes You are an experienced Python programmer and enjoy challenging projects You understand the importance of reliable software and strive to design and code to that expectation You are organized and want your team to deliver timely, high quality software What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Elchemy is a tech-enabled cross-border specialty chemicals marketplace aiming to become the largest global specialty chemicals distributor with a focus on discovery and fulfillment through a tech-first approach. The chemicals market, valued at $800 billion with a growth rate of 5.7% CAGR, faces challenges such as lack of trust, excessive lead times, quality uncertainty, lack of transparency, and operational inefficiencies. Over the past 20 months, Elchemy has expanded its operations to over 32 countries, establishing partnerships with hundreds of customers and suppliers. The company has secured funding exceeding $7.5 million from investors like InfoEdge Ventures, Prime Venture Partners, and promoters of renowned companies. The team at Elchemy comprises highly ambitious individuals from prestigious institutions like IITs, IIMs, NITs, with diverse experience in startups and multinational corporations. The company aims to build a team of exceptional individuals who strive for excellence, driving towards achieving remarkable results. Responsibilities: - Cultivate relationships with manufacturing and trading companies globally, particularly in the Flavors and Fragrance sector. - Collaborate with sales and marketing teams to understand sourcing needs, ensuring a seamless supply chain to meet orders. - Prioritize quick turnaround times to secure competitive quotations promptly. - Discover new suppliers, establish partnerships, and devise strategies to attract more suppliers. - Coordinate sourcing strategies with sales, operations, and finance teams. - Stay updated on industry trends to leverage opportunities. - Maintain an up-to-date market intelligence database and nurture long-term supplier relationships. Qualifications: - Minimum of 2 years of experience in sourcing chemicals for the Flavors and Fragrance Industry. - Strong network with manufacturers and traders in the industry. - Proficiency in utilizing relevant databases and identifying suitable companies for sourcing requirements. - Ability to develop comprehensive market intelligence on pricing trends, geographical advantages, supply disruptions, and raw material pricing. - Proactive and hands-on approach towards sourcing operations. - Excellent management, relationship-building, and networking skills. - Entrepreneurial mindset and robust business acumen.,

As a Campus Ambassador for DriftX, located on-site in Nandyal, you will play a crucial role in promoting DriftX events on your campus and coordinating exciting go-karting experiences. Your responsibilities will include engaging with students and faculty, fostering relationships with potential sponsors and partners, and ensuring the success of on-campus events. Your daily tasks will involve distributing promotional materials, delivering presentations to student groups, and assisting with event logistics to ensure smooth operations. To excel in this volunteer position, you should possess strong communication and presentation skills to effectively convey the excitement of motorsport to your peers. Your marketing and networking abilities will be essential in reaching out to the college community and beyond. Experience or interest in sales will be advantageous, and your ability to work both independently and as part of a team will be key to your success. A passion for motorsports and event management would be a valuable asset in this role, as you will be representing a pioneering venture that aims to make go-karting accessible, affordable, and unforgettable for the next generation of engineers, racers, and innovators. Currently enrolled in a college or university in Nandyal, you have the opportunity to be part of a dynamic team that is bringing the thrill of motorsport directly to your campus and inspiring your peers with thrilling experiences.,

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The DPU team, within the Azure Hardware Systems & Infrastructure group, brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance chip with the capability to efficiently handle large data volumes. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives. As a Software Engineer in the DPU Integration and Test team, you will be involved in the testing of the control and data plane software that runs on the DPU’s custom-built silicon in a variety of new platforms targeted at storage and networking use-cases. This is an opportunity to build and test innovative products that will be deployed at planet scale. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Write test applications in C that will execute on the DPU runtime software and enable testing of various networking protocols and core DPU accelerators/features. Write automated tests in Python to drive end user workflows against networking/storage servers. Be the champion of quality, find product defects before customers do and participate in cross-functional debugs and troubleshooting sessions. Assist in maintaining automated regression suites, running tests, and triaging failures. Research new tools, technologies, and methods to determine which solution best meets the project requirements. Qualifications Required/Minimum Qualifications (RQs/MQs) Bachelor's Degree in Computer Science, or related technical discipline AND 3+ years technical engineering experience with coding in languages including, but not limited to, C and / or Python OR equivalent experience 3 Years previous experience in testing and writing automated tests for networking, storage or server platform features/products. Additional Or Preferred Qualifications (PQs) Experience testing and/or writing embedded software for NICs and/or DPUs/IPUs. Understanding of and hands on experience with networking (TCP/IP, RoceV2, routing/switching), Software Defined Networking, and server platform firmware (BMC, BIOS etc) testing Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. #GTA #SCHIEINDIA Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Help us shape the future of open source IT, devops, and IS, from bare metal to containers. Our goal is to revolutionise open source application and infrastructure operations. We want to transform the world of software operations by enabling true model-driven operations via next-generation infrastructure-as-code. This will allow companies to run very efficient bare-metal operations for high-performance computing, private cloud, data lakes, AI/ML, and analytics. We need to invent some new technology, and we need to build some new products; we are therefore looking for someone who can lead and inspire a regional software engineering team to fulfill this initiative. The Solutions Engineering team works in close collaboration with our managed infrastructure operations team, which runs many private OpenStack clouds and Kubernetes clusters for customers around the world. This enables us to improve our infra-as-code products based on our own real experience, mirroring that of our users and customers. We work in Python, creating open source automation capabilities that simplify operations for anybody, anywhere, who is building on Ubuntu. Most of the team's work involves pure Python software development focused on enabling true DevOps workflows. We strive for high quality in both design, documentation, tests, and performance as we enhance operations code packages and Ubuntu itself in order to ensure our platform is the easiest, most robust, and best performing for driving your infrastructure. This role is ideal for software engineers who want to work in a global team, have a passion for distributed systems and cloud computing, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. What you will do Work in Python and Golang to design and deliver open source software operations code Work with the entire Linux stack, from kernel, networking, storage, to applications Shape high quality open source monitoring and alerting infrastructure Rethink open source operations for our customers and open source community Demonstrate sound engineering design and testing principles in your code Follow agile software development practices Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with the company values Global travel up to 10% of time for internal and external events Who you are You are a passionate Python developer You are organised and want your team to deliver timely, high quality software You understand the importance of reliable operations in an agile world You have sound knowledge of cloud computing concepts & technologies You have practical knowledge of Linux and networking You are a lifelong learner Bonus points for You have graduated with a university degree in Computer Science or related software engineering field Golang programming skills What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Junior Cloud Field Engineer to help global companies embrace the latest private cloud infrastructure, Linux and cloud native operations, and open source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Linux Ubuntu, OpenStack, Kubernetes and a wide range of associated technology. This role has very diverse responsibilities. The team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code. The people who love this role are developers who like to solve customer problems through architecture, presentations and training. Location: This role will be home based. What your day will look like Work across the entire Linux stack, from kernel, networking, storage, to applications Work in Python to design and deliver open source code Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud) Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with the company values Work from the comfort of your home Global travel up to 25% of time for internal and external events What we are looking for in you University degree in Computer Science or related software engineering expertise You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, OpenStack, AWS, GCP, Azure, Ceph, etc. You have practical knowledge of Linux and networking You have Intermediate to Advanced level of Python programming skills You are a dynamic person who loves to jump in new projects and interact with people You have a demonstrated drive for continual learning Excellent communication and presentation skills (English) You have great organisational skills and follow-up reliably on commitments (Optional) You speak a second language What you'll learn OpenStack and Kubernetes infrastructure Linux Ubuntu and networking knowledge Wide range of open source applications and skills Work directly with customers in a range of different businesses Real-life and hands-on exposure to a wide range of emerging technologies and tools What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Business Unit Cubic Corporation Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details Job Summary: This role will work with a wide variety of stakeholders including Service Delivery Managers, IT Architects and Systems Administrators to provide network expertise and operational support to all areas of the business. Essential Job Duties And Responsibilities Day to day operations management of network-related incidents and service requests. Resolution or escalation of incidents and service requests within Service Level Agreements (SLA). Management of network change communications and procedures within the Cubic change control framework. Monitor and report on network health using management tools including SolarWinds Network Performance Manager Perform daily network health checks identify and rectify any potential issues in a timely manner. Install and commission network infrastructure platforms including switches, routers, firewalls and load balancers. Administer network protocols and technologies including: MPLS, BGP, OSPF, IPSEC, PVST, LCP. Create and maintain accurate, clear and comprehensive network documentation. Assist in the recommendation of new network equipment to meet project requirements. Take responsibility for customer project deliverables. Provide 3rd line support, including out-of-hours support in critical incidents and participate in on-call support. Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements Degree, or equivalent experience, in a technical or technical management discipline plus 6 years of experience in Networking. Proven commercial experience in supporting large complex multi-site LAN and WAN network solutions based predominantly on Cisco products. An in-depth understanding of network infrastructure design and best practice principles including routing and switching concepts and technologies, advanced IP addressing, dynamic routing protocols. MPLS, Secure and resilient routing solutions, Unified communications, Load balancing and traffic management, Quality of Service (QOS), Wireless and Mobile communications. Experience of implementing and supporting remote access and legacy dialup technologies. An in-depth understanding of end to end secure network concepts, technologies and protocols including Access control, Next generation, Web application and Stateful firewalls technologies, Intrusion prevention, Encryption (IPSEC, SSL, PKI), Security event information management systems, Proxy services. Excellent troubleshooting and problem diagnosis skills developed from experience. Experience of FCOE solutions. Experience of Storage Area Network implementation. An understanding of the principles of Datacenter Management. Cisco Branch and Edge Routers. Cisco Datacenter, SAN fabric and Campus LAN Switches, including Nexus 5-7K. Cisco Adaptive security and IDP appliances. F5 Local and Global load-balancers Juniper (JUNOS) Firewalls. Web Application or Next generation firewalls (Barracuda, Palo alto or similar).Ethernet, MPLS, DSL, Leased lines, ISDN, DHCP, Dynamic DNS/BIND, SNMPv3, ACS, Radius/TACACS+. Ability to work both autonomously when required and productively within a cross-functional team environment. Positive attitude, Team player, Diligent with attention to detail. Able to problem solve and find effective and timely resolutions. Proactive and Organized with the ability to handle multiple projects and undertake new tasks quickly. Excellent communication skills both verbal and written. Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach and collaborate effectively with individuals and other departments. Worker Type Employee

You will be responsible for overseeing the technical support operations at our organization. As the Lead - Technical Support, you will manage the internal IT Support team, ensuring efficient resolution of technical issues, enhancing customer experience, and improving support processes. Your role will require strong leadership, problem-solving abilities, and excellent communication skills to drive process improvements and maintain high service levels. Your responsibilities will include leading and managing a team of 5-6 technical support engineers, providing guidance, mentorship, and performance evaluations. You will assess team skills and performance, identify areas for improvement, establish best practices, and develop strategies to enhance team efficiency and customer satisfaction. Ensuring compliance with SLAs and KPIs for service delivery, recruiting, training, and retaining top technical support talent, and encouraging continuous learning and development within the team will also be part of your role. In terms of customer management, you will plan, develop, implement, and improve processes to meet business needs and SLAs. You will facilitate seamless onboarding of customers and vendors/suppliers, handle customer escalations, establish best practices for troubleshooting, documentation, and customer interactions, and manage Quality of Service and oversee technical and commercial aspects of ILD and international traffic for all clients. Additionally, you will be responsible for monitoring and analyzing support metrics, driving continuous improvement initiatives, staying up to date with industry trends and best practices, and working closely with cross-functional teams to resolve complex technical issues efficiently. To be successful in this role, you should have a BE/B.Tech in Computer Science, Information Technology, or a related field, with a minimum of 5-6 years of experience in technical support or IT operations, including at least 2 years in a managerial role. Hands-on experience with Advanced Linux commands and SQL queries, strong background in networking, software troubleshooting, and system administration, as well as experience with ticketing systems, CRM tools, and support automation solutions are necessary. Knowledge of scripting languages and automation tools would be a plus. Strong analytical and problem-solving skills, excellent communication, leadership, and interpersonal skills, the ability to handle high-pressure situations, and effective multitasking and prioritization abilities are also essential. Join us for the opportunity to lead and shape a high-performing technical support team, work with cutting-edge technologies in a dynamic environment, and be a key player in enhancing customer experience and optimizing support processes. If you are passionate about technology, leadership, and customer service, we look forward to hearing from you!,

As an IT Manager, you will be responsible for developing and implementing IT policies and procedures to ensure the security and integrity of our IT systems. Your role will involve overseeing the installation, configuration, and maintenance of hardware and software systems, as well as monitoring network performance and troubleshooting issues as needed. You will be managing IT projects, including budgeting, scheduling, and resource allocation, and evaluating new technologies to make recommendations for upgrades or enhancements in both software and hardware. Ensuring compliance with relevant regulations and standards, such as GDPR and ISO 27001, will be a key aspect of your responsibilities. Additionally, you will provide technical support to end-users and resolve IT-related issues in a timely manner. Collaboration with other departments to identify and address IT needs and requirements will also be part of your daily tasks, along with staying up-to-date on industry trends and best practices in IT management. To qualify for this role, you must hold a Bachelor's Degree in Computer Science, IT, or a related field, along with a minimum of 5 years of proven experience in IT management. Strong technical skills in networking, system administration, and cybersecurity are essential, as well as excellent communication and interpersonal skills to effectively convey technical information to non-technical stakeholders. Your leadership and team management abilities will be crucial, along with the capacity to prioritize and manage multiple projects simultaneously. Knowledge of relevant regulations and compliance standards is required, and additional certifications would be considered a plus. This is a full-time position that offers the opportunity to lead and drive IT initiatives within the organization.,

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer - L3 Support to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. The role entails Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software Maintain a close working relationship with Canonical's Field, Support and product engineering teams Participate in upstream communities Develop bug fixes, backport patches, and work with upstream for inclusion Review code produced by other engineers Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against those priorities Participate in team discussions to improve processes, tools, and documentation Maintain clear, technical and concise communications Work from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in you An exceptional academic track record Background in Computer Science, STEM or similar Experience with Linux and open source software Experience with at least one of Python, Go, C or C++ on Linux A drive to learn unfamiliar technology and deep-dive difficult issues Willingness to travel up to 4 times a year for internal events Nice-to-have skills You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring Python and Kubernetes Specialist Engineers focused on Data, Workflows, AI/ML and Analytics Solutions to join our teams building open source solutions for public cloud and private infrastructure. As a software engineer on the team, you'll collaborate on end-to-end data analytics and MLOps solutions composed of popular, open-source, machine learning tools, such as Kubeflow, MLFlow, DVC, and Feast. You may also work on ETL, data governance and visualization tools like Apache SuperSet, dbt, workflow orchestration tools such as Airflow and Temporal, or data warehouse solutions such as Apache Trino, or ClickHouse. These solutions may be run on servers or on the cloud, on machines or on Kubernetes, on developer desktops, or as web services. We serve the needs of individuals and community members as much as the needs of our Global 2000 and Fortune 500 customers; we make our primary work available free of charge and our Pro subscriptions are also available to individuals for personal use at no cost. Our goal is to enable more people to enjoy the benefits of open source, regardless of their circumstances. Location: This initiative spans many teams that are home-based and in multiple time zones. We believe in distributed collaboration but we also try to ensure that colleagues have company during their work hours! Successful candidates will join a team where most members and your manager are broadly in the same time zone so that you have the benefits of constant collaboration and discussion. What your day will look like Develop your understanding of the entire Linux stack, from kernel, networking, and storage, to the application layer Design, build and maintain solutions that will be deployed on public and private clouds and local workstations Master distributed systems concepts such as observability, identity, tracing Work with both Kubernetes and machine-oriented open source applications Collaborate proactively with a distributed team of engineers, designers and product managers Debug issues and interact in public with upstream and Ubuntu communities Generate and discuss ideas, and collaborate on finding good solutions What we are looking for in you Professional or academic software delivery using Python Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Professional written and spoken English with excellent presentation skills Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long Additional skills that would be nice to have The following skills may be helpful to you in the role, but we don't expect everyone to bring all of them. Proven track record of building highly automated machine learning solutions, data pipelines, or orchestrating workflows for the cloud. Hands-on experience with machine learning libraries, or tools. Experience with container technologies (Docker, LXD, Kubernetes, etc.) Experience with public clouds (AWS, Azure, Google Cloud) Working knowledge of cloud computing Passionate about software quality and testing Experience working on an open source project What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Help us shape the future of open source IT, devops, and IS, from bare metal to containers. Our goal is to revolutionise open source application and infrastructure operations. We want to transform the world of software operations by enabling true model-driven operations via next-generation infrastructure-as-code. This will allow companies to run very efficient bare-metal operations for high-performance computing, private cloud, data lakes, AI/ML, and analytics. We need to invent some new technology, and we need to build some new products; we are therefore looking for someone who can lead and inspire a regional software engineering team to fulfill this initiative. The Solutions Engineering team works in close collaboration with our managed infrastructure operations team, which runs many private OpenStack clouds and Kubernetes clusters for customers around the world. This enables us to improve our infra-as-code products based on our own real experience, mirroring that of our users and customers. We work in Python, creating open source automation capabilities that simplify operations for anybody, anywhere, who is building on Ubuntu. Most of the team's work involves pure Python software development focused on enabling true DevOps workflows. We strive for high quality in both design, documentation, tests, and performance as we enhance operations code packages and Ubuntu itself in order to ensure our platform is the easiest, most robust, and best performing for driving your infrastructure. This role is ideal for software engineers who want to work in a global team, have a passion for distributed systems and cloud computing, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. What you will do Work in Python and Golang to design and deliver open source software operations code Work with the entire Linux stack, from kernel, networking, storage, to applications Shape high quality open source monitoring and alerting infrastructure Rethink open source operations for our customers and open source community Demonstrate sound engineering design and testing principles in your code Follow agile software development practices Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with the company values Global travel up to 10% of time for internal and external events Who you are You are a passionate Python developer You are organised and want your team to deliver timely, high quality software You understand the importance of reliable operations in an agile world You have sound knowledge of cloud computing concepts & technologies You have practical knowledge of Linux and networking You are a lifelong learner Bonus points for You have graduated with a university degree in Computer Science or related software engineering field Golang programming skills What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Support Engineer to… …work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical. This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself. You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu. Location: This is a remote role, we have teams in all time zones. The role entails Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software Maintain a close working relationship with Canonical's Field, Support and product engineering teams Participate in upstream communities Develop bug fixes, backport patches, and work with upstream for inclusion Review code produced by other engineers Demonstrate good judgment in technical methods and techniques Prioritize work and manage your time effectively against those priorities Participate in team discussions to improve processes, tools, and documentation Maintain clear, technical and concise communications Work from home and travel internationally up to 10% of work time for team meetings, events and conferences What we are looking for in you An exceptional academic track record Background in Computer Science, STEM or similar Experience with Linux and open source software Experience with at least one of Python, Go, C or C++ on Linux A drive to learn unfamiliar technology and deep-dive difficult issues Willingness to travel up to 4 times a year for internal events Nice-to-have skills You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role. Location: This is a globally remote role. The role entails Working from your remote home office to provide technical support for employees. Being available to take ownership of new cases via telephone, email and web Acting as an internal customer advocate keeping them updated in a timely manner Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers. Drafting and distributing technical notices for internal and external communication. Prioritising your work in order to accomplish the most important and urgent tasks first Keeping on learning as our products and services grow and evolve Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix Maintaining regular communication and information exchange with the rest of the team, locally and remotely Identifying and suggesting any opportunities to provide a better service Participating in a regular weekend working rotation What we are looking for in you Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files) Knowledge or basic hands-on experience on 2 or more of: Linux server administration Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.) Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Strong written and verbal English communication skills Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long Noting that we require and will perform a background check for this role. Nice-to-have skills Experience supporting virtualized environments (KVM, Virtual Box, VMWare) Experience with other open-source desktop technologies Active contribution to open-source projects/forum/code What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers. Location: This is a globally remote role, unless specified otherwise. The role entails Investigate issues reported by customers by researching and escalating issues Work to resolve complex customer problems related to Canonical's portfolio of products. Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues. Participate in a regular weekend working rotation. Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers. Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix. What are we looking for in you Professional written and spoken English with excellent presentation skills Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path Track record of going above-and-beyond expectations to achieve outstanding results Hands-on and extensive working experience in supporting Linux systems including 3 or more of: Virtualization / Cloud - primarily using KVM or OpenStack. Containers - especially with Docker, LXD/LXC, or Kubernetes. Storage technologies - block, object and network. Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.). Cloud computing expertise in provisioning, monitoring, orchestration, etc. Advanced troubleshooting experience: Linux integration with other environments (authentication/directory services, network file systems, etc.). Ability to navigate effectively stack traces and logs, and advise on next steps. Solid understanding of OS and Application level bugs and when to escalate to the correct team. Programming fundamentals in any language. Extensive Customer support experience is key: Customer needs are top priority. Communicate professionally, emphatically, clearly and set the right expectations. Ability to travel internationally twice a year for company events up to two weeks long. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Our mission is to reinvent the way companies manage their open source information systems - on public clouds and in their own data centers. To achieve that we are building a new community around Python opscode for open source applications, running on Kubernetes. We want to move all of Canonical and Ubuntu IS onto this new, open source codebase. We are confident that we can dramatically improve the experience of running complex business operations - and then we can help our customers embrace those new techniques and products. Traditionally, IS is an inward-facing operation. We would like to transform our IS team into an extension of the product engineering capability at Canonical. Our internal workloads are in many cases the same open source workloads that our customers want to operate. This team will productize those workloads for real-time automated operations on Kubernetes. This role is ideal for software engineers who enjoy Python, have a passion for distributed systems, and an interest in the entire Linux stack - from kernel to networking to virtualization and containers. It is a role that requires rigor in both code and customer interactions. Our engineers are technically astute open source enthusiasts who are excited about cloud computing and are ready to join a global team charged with delivering world class services to our customers. Strong Python development skills and familiarity with Kubernetes are key requirements of this role. You'll work closely with other teams in Canonical to ensure your products operate reliably, efficiently and scale to production sized workloads for our customers looking to adopt cutting-edge technology. You will participate and be responsible for ensuring sound software architecture and follow best practices in software quality, testing and documentation. The role entails Work in Python to design and deliver open source software operations code Work across the entire Linux stack, from kernel, networking, storage, to applications Learn to think rigorously about application and infrastructure reliability Shape high quality open source monitoring and alerting infrastructure Simplify open source operations for our customers and open source community Demonstrate sound engineering design and testing principles in your code Follow agile software development practices Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with company values Work from home with global travel once or twice a year for up to 2 weeks for events What we are looking for in you You love technology and working with brilliant people You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You are experienced with Linux systems administration, package management, and operations You have hands-on experience with at least one public cloud You are familiar with Docker and Kubernetes You are an experienced Python programmer and enjoy challenging projects You understand the importance of reliable software and strive to design and code to that expectation You are organized and want your team to deliver timely, high quality software What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Program Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Junior Cloud Field Engineer to help global companies embrace the latest private cloud infrastructure, Linux and cloud native operations, and open source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Linux Ubuntu, OpenStack, Kubernetes and a wide range of associated technology. This role has very diverse responsibilities. The team members are Linux and cloud solutions architects for our customers, designing private and public cloud solutions fitting their workload needs. They are the cloud consultants who work hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open source infrastructure-as-code. The people who love this role are developers who like to solve customer problems through architecture, presentations and training. Location: This role will be home based. What your day will look like Work across the entire Linux stack, from kernel, networking, storage, to applications Work in Python to design and deliver open source code Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud) Coach and develop your colleagues where you have insights Grow a healthy, collaborative engineering culture in line with the company values Work from the comfort of your home Global travel up to 25% of time for internal and external events What we are looking for in you University degree in Computer Science or related software engineering expertise You have sound knowledge of cloud computing concepts & technologies, such as Kubernetes, OpenStack, AWS, GCP, Azure, Ceph, etc. You have practical knowledge of Linux and networking You have Intermediate to Advanced level of Python programming skills You are a dynamic person who loves to jump in new projects and interact with people You have a demonstrated drive for continual learning Excellent communication and presentation skills (English) You have great organisational skills and follow-up reliably on commitments (Optional) You speak a second language What you'll learn OpenStack and Kubernetes infrastructure Linux Ubuntu and networking knowledge Wide range of open source applications and skills Work directly with customers in a range of different businesses Real-life and hands-on exposure to a wide range of emerging technologies and tools What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.