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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Technical Support Specialist at the company, your role will involve configuring and troubleshooting the product to effectively resolve customers" technical issues. You will play a crucial role in supporting customers by serving as the main point of contact between them and other internal teams. Your expertise in working within complex networking environments will be a valuable asset to the team. **Key Responsibilities:** - Reproduce customer environments and conduct thorough tests - Efficiently manage and address electronic tickets - Act as a liaison between the sales team, customer success team, and customers to effectively resolve customer problems - Troubleshoot and configure softwar...
Posted 1 month ago
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