737 Network Troubleshooting Jobs - Page 9

Required Skills Technology | Statistical Analysis Tool / Software | Excel Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: Hardware and Network: a. Understand issues from user perspective and reach out to appropriate resolver groups b. Decode the error /alarm status, understand the failed unit / device and provide hands and feet support in resolution through strong hardware and networking troubleshooting techniques. Switching: a. Carry out Standard Configuration on Switch according to the template. b. Carry out VLAN Mapping to IP Address using SVI, Vlan Interfaces, Port mapping, Port security, Perform Port Aggregation and Link Configuration: Access / Trunk. Routing: a. Troubleshoot Routing issues(EIGRP/OSPF), Over-Utilization, Reachability, VPN connectivity. b. Apply standard SOP based Configurations on routers. (AAA, TACACS, Radius, Banner Standard access-list, GRE, VPN Configurations) WLAN: a. Troubleshoot WAP isolation issues, authentication issues and Validate with CAP WAP messages. b. Carry out configuration such as group Creation, access-control and documented Changes Network Management Tools: a. Troubleshoot MACD failures. b. Monitor and report capacity breach status (such as license). c. Monitor health status as defined in SOP Technical Skills: - Network Components and Devices - Switches, Soft Switches, Multi-layer Switches - Routers, Bridge Routers - Wireless Access Points (WAPs), Wireless Network Interface Controller - PBX Behavioural Skills: Email Communication, Presentation, Public Speaking

Were Hiring! | Network Administrator Location: Mercury Laboratories Ltd., Unit -1 Department: EDP | Full-Time | On-Site Are you passionate about IT infrastructure, networking, and end-user support? Mercury Laboratories Ltd. is looking for a Network Administrator to join our growing team! Role Overview: As a Network Administrator, youll be responsible for managing our network systems, troubleshooting hardware/software issues, and ensuring smooth IT operations across the organization. Key Responsibilities: Maintain and troubleshoot LAN, WAN, VPN, firewalls, routers & switches Provide hardware support for desktops, laptops, printers, etc. Support enterprise software (MS Office, Outlook, antivirus, ERP) Install, configure & update software applications Ensure backups, endpoint security & IT compliance Assist with cabling, patch panels, UPS/inverter systems What We’re Looking For: Degree/Diploma in IT, Computer Science or related field 2–5 years of experience in IT support & networking Strong understanding of IP, DNS, DHCP, and Microsoft systems Hands-on experience with desktop/laptop troubleshooting Familiarity with Active Directory and remote support tools Preferred Skills: ERP system exposure (Tally, SAP, etc.) Antivirus & patch management experience Note: This is an on-site role, with occasional travel to Unit -2 and potential after-hours support. Why Join Us? At Mercury Laboratories Ltd., you'll work in a collaborative environment with a focus on innovation and continuous improvement in IT systems. Apply Now: Send your resume to personnel@mercurylabs.com Know someone who’s a great fit? Feel free to tag or share! #Hiring #NetworkAdministrator #ITJobs #HardwareSupport #SoftwareSupport #Networking #MercuryLabs #TechJobs #CareerOpportunity

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Order Management(Comms). Experience: 1-3 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Azure Network. Experience: 5-8 Years.

Role Network Engineer Do - Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. - Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). - Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. - Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. - Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. - Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. - Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). - Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. - Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. - Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. - Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. - Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. - CCNP Equivalent Certifications with around 5 years experience. - Should be able to Multitask & involve in multiple projects at a time. - Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Cisco Routing and Switching.

Network Engineer – HPE Aruba & ClearPass Location: Yemlur, Bangalore Skills: HPE Aruba, ClearPass, Network Troubleshooting, LAN/WAN, Switching, Wireless Networking Apply to: sirisha@creativehrsolutions.in

Role & responsibilities Notice Period: Immediate joiners preferred. Skills : Networking & System Issues. Preferred candidate profile MALE CNDIDATES

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only Basic server Knowledge Hardware and Networking Troubleshooting Microsoft outlook

Designation – Network Engineering Salary – 3.6 per 4LP annum Qualification – BE /B TECH (ECE ,EEE,) Eligibility - 2022 ,2023 & 2024 Experience - Fresher & Experience Location – Chennai Contact HR Revathi - 9445873896 good communication skill.

Jisnu Communications Pvt Ltd is seeking a network administrator to manage the daily operations of computer networks. As the network administrator, you will be responsible for overseeing digital security, conducting system maintenance, and ensuring optimal system performance. Additionally, you will be required to install hardware and software as needed. To qualify for this position, candidates must possess a bachelor's degree in IT or computer science. Successful candidates will demonstrate a strong understanding of network infrastructure and the ability to administer and troubleshoot network devices effectively. Responsibilities: - Evaluate the network and computer system requirements of the company or organization. - Install, upgrade, and repair hardware and software. - Ensure digital security measures are in place. - Conduct regular maintenance to optimize system performance. - Onboard users to the network and provide training on hardware and software. - Troubleshoot system issues promptly. - Manage both local area network and wide area network. Requirements: - Bachelor's degree in IT, computer science, or a related field. - Proficiency in computer network infrastructure. - Experience in implementing, administering, and troubleshooting network infrastructure devices. - Knowledge of application transport and network infrastructure protocols. - Ability to create network diagrams and documentation for network communication systems. - Quick learner with the ability to adapt to new technologies. - Collaboration skills with IT staff across various levels. - Strong problem-solving abilities. - Dependable and adaptable. - Proficient in Windows Servers administration. - Experience in local area network and wide area network administration. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the work location is on-site. The expected start date for this position is 28/04/2025.,

Req ID: 298174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Voice Manager that enjoy solving problems, you will have strong Voice and network troubleshooting skills, drive to ensure robust network voice performance, and support secure communications with a high number of connected customers. You would manage a team of approximately 25 Resources globally. As part of Network Voice Team, the candidate's responsibilities will include day to day hands on network voice operations management, service management, change management etc., participation in on call rotations, create and maintain documentation. Insightful knowledge in Unified Communications and Contact Center planning & implementation (Cisco, Genesys, Nice Cxone, Ring Central), Support, site management, configuration of at least one of the vendors UC/CC product line. Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues. Must Possess exemplary communication (Written and Orally) , analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution. Core Competencies: Strong Technical skills in Contact Center and Unified Communications in atleast one of the vendors ( Cisco, Genesys, Ring Central, Nice CX) Strong relationship management skills. Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills. Excellent team collaboration, team motivation and relationship management skills Excellent leadership skills of both projects and people. Manage Shift Roasters for Support teams Define ways to improve operations through system optimization, Automations and see for ways how to reduce human efforts. Direct management and leadership of entire team including hiring, compensation, retention, KPI and performance management. Develop and execute mitigation plans for areas of non-performance. Manage relationship and serve as primary contact between multiple teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required. Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction. Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery. Oversee daily team meetings to set daily actions and follow up on same. Work closely with Client Account Directors on executing account strategies for account growth. Report recruiting activity and elevate any issues to account stakeholders and CORE leadership. Managing and motivating the team members - including career development, mentoring and performance management Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time. Actively engaged with offshore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly. Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence. Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management. Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member Manage internal technical / process audits which in turn help to manage performance matrix of team. Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes Govern overall project requirements for successful closure with lessons learnt from past while project is in transit. Pursuing Team members for initiatives like Peer review process to avoid getting escalations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ,

Hiring: International Voice Process Telecom Support (International BPO) Location: Gurugram (Work from Office) Shift Timings: Night Rotational Shifts (24x7) Working Days: 5 Days a Week | 2 Rotational Offs Transport: 2-Way Cab Facility Provided Joining: Only Immediate Joiners Will Be Considered Eligibility Criteria: Experience: Minimum 6 months in International Voice Customer Support Qualification (for experienced): Undergraduate or Graduate Graduate Freshers with excellent English communication skills are also eligible Key Skills Required: Tech Support and Inbound Call Management Strong understanding of CSAT, AHT, and other BPO performance metrics Excellent verbal communication in English Ability to perform under pressure and meet targets Salary: 3 to 3.36 LPA Contact for Further Details: HR Zanib : 9251688430

Responsibilities: Configure switches & routers Troubleshoot internet issues Monitor networks for performance & security Maintain LAN, VLAN & firewall configurations Provide network support to clients Cafeteria Travel allowance

Life on the team Its an exciting opportunity for Technical Analyst role in Computacenters dynamic and rapidly expanding our Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What youll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other agreed channel) via ticket tools according to agreed KPIs (SLA/OLA) based on predefined Standard Operating Procedures Ensure to keep the agreed KPIs (SLA/ OLA) Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements including device imaging, IMAC support. Knowledge of standard software: Windows, Office, O365, Google Suite Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluate escalations and action appropriately to ensure customer demands are met Maintain and improve customer satisfaction by providing consistent customer experience Monitor all tickets and assist with escalations in line with company processes to ensure customer demands are met Provide active assistance with Knowledge base maintenance and improvement Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization Manage incidents and request tickets via assigned queue in customers ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Maintain asset inventory in the client tool and documentation. What youll need Minimum 3+ years of relevant experience is required for Technical Analyst position Fluent in English and in any other relevant support language (if second language is required) Proven experience with Customer service and confidence in communication with internal and external customers Advanced understanding of IT support and IT Service Management Tools and SAP SLA and OLA orientated and can prioritize on urgency and requirements Experience of relevant business systems e.g. SAP, ITSM, SNOW Working knowledge of Windows, Office O365, Google Suite Good interpersonal, literacy and numeracy skills Works under supervision, team player, able to learn new tasks/areas quickly and willing to progress Able to follow instructions and procedures Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Demonstrates customer service abilities with Routine administrative skills Good communication skills Independent, result-oriented and structured work under pressure Analytical skills to analyze data India logistics management experience experienced with Delivery Challan and eWay bill generation for movement of goods Excellent coordinating skills with vendors About us With over 20,000 employees across the globe, we work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the worlds greatest organizations, driving digital transformation, and enabling people and their businesses.

Job Posting Title: IT Assistant - Intern for ICT Support Organization. Work Location: Pune, India Your Role and responsibilities: Provide first level contact and convey resolutions to customer issues & escalate unresolved queries to the next level of support. Monitoring and maintaining local inventory of hardware & software. Need good time management, solid communication skills, and quick response. Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills. a) Laptop preparation for new joiners, webshop assignments, manage and maintain inventory b) Work on Level 1 tasks for Service Center c) Work on Level 1 tasks for Application Lifecycle Management tickets d) Assist with townhall arrangements e) Work on requests for door access Work within Global Service Center team and get local flavor as well. Excellent written & verbal communication are a must. Readiness to work in flexible/rotational shifts. Readiness to work in rotational 24x7 support hours. Needs to be an excellent team player with positive attitude at work. Demonstrate good attitude / discipline at the workplace Respond promptly to support tickets and service requests, ensuring timely resolution and maintaining high levels of customer satisfaction. Hardware experience preferred - Experience with troubleshooting and resolving issues related to Hardware and Software. Knowledge of PC hardware both Desktops & Laptops. - Working knowledge of networking and connectivity. Software & OS - Provide first and second-level technical support to end-users on various IT issues, including but not limited to Windows 11, Office 365 applications, basic VMware topics, Outlook, Active Directory & mobile devices. Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software. Related certifications will be an added advantage. Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.

Prior exp working in a NOC Basic Windows Server,Linux,Network,Backup,storage Good incident management skills. Basic understanding of networking (IP addressing,routing,switching) Familiarity with Windows Server (user management, basic troubleshooting)Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Exposure to Linux commands and system operations.

Prior exp working in a NOC Basic Windows Server,Linux,Network,Backup,storage Good incident management skills. Basic understanding of networking (IP addressing,routing,switching) Familiarity with Windows Server (user management, basic troubleshooting)Entry-level IT support experience (0-2 years) preferred. Relevant certifications such as CCNA, RHCSA, or MCSA are desirable. Exposure to Linux commands and system operations.

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

Job Title: Network & Systems Administrator Job Level: Individual Contributor Experience: 8-11 years Primary Skills: Windows System Administration, Network Administration Secondary Skills: HTTP, SSL/TLS, SOAP, Cloud Knowledge POSITION SUMMARY: The Technology Support Specialist is responsible for providing IT and Security support related to computer systems, hardware, and software to the Securonix global staff. This role is integral to the continued operations of the company by ensuring that our employees have the technology and tools functioning as needed to perform their job duties in a secure fashion. POSITION RESPONSIBILITIES: Perform administration and internal support of PCs, laptops, mobile devices, printers, servers, and other related equipment located on-site and in satellite offices. Respond to telephone calls, emails and help ticket requests for technical support. Identify, research, and resolve technical problems with timely resolution and follow-up. Diagnose requests to determine level of technical assistance required; if unable to resolve problem, escalate the request to the proper resource Provision and deprovision process of user accounts, system access, and overall directory service management Monitor and maintain technology to ensure maximum access and efficient operations. Assist with security operations and compliance initiatives. Assist with managing internal and external vulnerability scanning and penetration testing. Assist in creating and maintaining security policies, procedures, and standards documentation. Ensure software and firmware patching is scheduled and performed on a regular basis. Monitor vulnerability tracking services for new security alerts, vulnerabilities, and exposures for internal and production systems. Notify IT staff of new vulnerabilities and coordinates the installation of security patches. Monitor logs on a regular basis and creates security reports based on that information as needed. Supports ongoing security efforts by coordinating the remediation of security vulnerabilities. Assist with planning and implementing future software and hardware upgrades. Complete security and compliance assessments and questionnaires as required by our clients. Conduct security and compliance assessments of our vendors. REQUIRED SKILLS: Bachelors degree in computer science, Computer Engineering, Network Security, Information Security, Information Technology or equivalent work experience. Minimum of 3-4 years working as a Windows System Administrator, Network Administrator, Security Analyst or similar role. Minimum of 1 year customer service experience in a fast-paced help desk or customer contact environment. Advanced knowledge in Directory Services, DNS, Group Policy, and DHCP Expertise in computer hardware and software systems and programs including but not limited to emails, industry specific software, telecommunications, video conferencing systems and software, AV equipment, computer networks, network administration and network installation. Intermediate understanding of HTTP, SSL/TLS, SOAP, and reverse proxies Basic understanding of a cloud environment and infrastructure (AWS, Azure, Google Cloud, etc.) Basic understanding of Security Information & Event Management (SIEM) concepts and functionality Intermediate incident response experience Basic experience with configuration and troubleshooting of network switches, routers, and firewalls. Knowledge of networking including TCP/IP Basic understanding of routing Troubleshoot technical issues. Physically set up workstations for new employees including new CPU's, monitors and related components (i.e., keyboards, mouse, speakers, webcam, etc.) Ability to work independently, analyse data, take and recommend appropriate actions with minimal supervision. Superior analytical, organizational and problem-solving abilities Excellent written and oral communication skills Must work flexible hours, including late nights and weekends, Prioritize multiple "High Priority" request for most efficient operations, Ability to remain patient and professional when faced with difficult situations,