741 Network Troubleshooting Jobs - Page 30

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

Position: IT Infrastructure Support Location- Gurgaon Your Responsibilities: -Provide onsite troubleshooting and handling user request through ticketing, email and phone calls in timely manner within the agreed SLA and processes in AU. -Administer Microsoft users using Active Directory and software distribution tools. -Support PC / laptop / tablets / mobile data / smartphones / network equipment -Provide onsite support for Global IT for servers and network components -Provide onsite support to configure network printers in accordance with Global IT standards -Support MS Office 365 cloud and client applications -Asset management of Hilti IT equipment and mobile phones using software and tool provided -Coordinate local projects for Global IT rollout -Compliance with all relevant regulations and company agreements -Provide out of hours support when and if required -May be required to travel to sites in country -This will be a Complete In office profile and no WFH is there. Your Profile: Functional Expertise -Strong PC, laptop, tablet hardware support experience -Knowledge and experience of Microsoft Windows Microsoft Windows OS, Microsoft Office, PC hardware / software / tools, network troubleshooting (LAN and TCP / IP) and IT hardware -At least 2-3 years proven membership of a globally oriented IT team -At least 2-3 years proven track record in a support role including experience in customer contact. -Good supportive telephone manner and communication skills -Self-motivated team member Understanding the Business -Able to prioritise based on business needs. -Has a clear understanding of the role of IT in the business environment as service provider in achieving the business targets. -Applies Hilti core values and compliance standards when dealing with IT suppliers. -Relates to the business reasons driving Hilti IT Strategy Understanding and defining what needs to be done. -Clear service orientation and able to adapt himself to newest technology and service innovation. -Able to quickly demonstrate high levels of motivation and competence in IT tasks. -Focus on opportunities, proactive ownership and avoid problems (innovator) Getting things done: -Structured, self-motivating and independent working style -Works and thinks proactively. -Flexible working approach -Shows a strong can-do attitude and is willing to go the extra mile -Stays focused on the real issues and identifies the pain points. -Completes tasks / projects and ensures execution to the end. Working with others: -Excellent interpersonal and communication skills across all levels in IT and business, can communicate to all functions of the organization. -A team player. -Interacts well with cross-functional teams in Hilti global IT organization. Developing yourself and others -Seeks out opportunities to learn and develop. -Seeks feedback from customers and colleagues. -Works to strengthen development areas. -Prepared to adopt / adapt best practice wherever originates. -Shares knowledge with others and willing to learn from others What do we not need -Programming language skills -Server administration -Not enthusiastic about finding the best possible solution for the users. -Weakness in teamwork or interpersonal cooperation/communication Non-negotiable criteria -Experienced in installing and maintaining PC / laptop / tablet. -Network related knowledge is must. -Hands on experience on MS Office Applications. -Excellent communication skills in written and spoken English is a must.

* Walk-in with resume, photo & experience docs (if any).* Role & responsibilities Monitor and manage LAN/WAN networks at the client site. Troubleshoot network issues, outages, and performance bottlenecks. Configure and maintain switches, routers, and firewalls. Coordinate with the internal support team and vendors for issue resolution. Ensure network security and compliance with client IT policies. Maintain documentation of network configuration, incidents, and resolutions. Provide timely technical support for any hardware/software-related issues. Preferred candidate profile Strong knowledge of networking protocols and tools. Hands-on experience with network configuration and troubleshooting. Familiarity with Cisco/Juniper/TP-Link/UBNT devices is an advantage. Excellent communication and problem-solving skills. Ability to work independently at client premises.

Key Responsibilities Team Leadership & Development : Manage and mentor the IT support team, providing guidance, training, and performance evaluations to ensure a high-performing support function. Service Desk Management : Oversee daily operations of the IT help desk, ensuring prompt and effective handling of support requests and incidents. Policy & Procedure Implementation : Develop and enforce IT support policies and procedures to standardize operations and improve efficiency. Performance Monitoring : Track key performance indicators (KPIs) such as response times, resolution rates, and user satisfaction to assess and enhance support services. Vendor & Asset Management : Manage relationships with external vendors, oversee procurement of IT equipment, and maintain accurate records of IT assets. User Support & Training : Provide high-quality technical assistance to users, including training sessions to enhance their understanding of IT systems and tools. Security & Compliance : Ensure IT support practices comply with organizational security policies and relevant regulations, addressing vulnerabilities proactively. Documentation : Maintain comprehensive documentation of support processes, configurations, and procedures for reference and continuity.Jobed.ai+2CompTIA+2Octo Telematics+2BizIT Solutions Ireland Qualifications & Experience Experience : Minimum of 4 years in IT support roles, with at least 2 years in a managerial or supervisory position. Essential Skills Technical Proficiency : Strong understanding of IT systems, networks, hardware, and software applications. Leadership : Proven ability to lead and develop a team, fostering a collaborative and productive work environment. Problem-Solving : Excellent analytical skills to diagnose issues and implement effective solutions. Communication : Strong verbal and written communication skills to interact with team members, stakeholders, and vendors. Customer Service Orientation : Commitment to delivering high-quality support and ensuring user satisfaction.Jobed.ai+1BizIT Solutions Ireland+1 Role & responsibilities Whatsapp Your Resume at 9910008177 email- hiring@buniyad.com or call at 9999064584

Responsibilities: Provide international customer service through voice support Offer technical support to customers Demonstrate strong communication skills Qualifications: Graduate with 18 months of international voice process experience. Pay range and compensation Package: The salary range for this position is 3.6LPA to 5 LPA Contact Details: Share your CV in PDF format at omshankar.srivastava@Techmahindra.com Contact :OM 8826923749 Job description: Company: Tech Mahindra Position: International Customer Service Voice Process (Technical support) Candidates with prior experience in technical support will give an add-on advantage. Location: Noida Sector 60 (Work from Office) Salary: 3.6LPA - 5 LPA Perks: Both-side cabs (as per hiring zone) Work Schedule: 5 days working, rotational shifts Candidates should have excellent communication skills. Should have Good Technical Knowledge on ISP, router, Modem. networking concepts but candidates should be having inbound Calling experience. Required Skills: Excellent communication skills Good technical knowledge on ISP, router, modem, and networking concepts Inbound calling experience Role & responsibilities Preferred candidate profile

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call / What's app HR Vandana - 8464822386

Configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices (Mainly Cisco & some cases Avaya / Brocade ) CCNA/ CCNP Certifications with 1-2 yrs exp Knowledge on NMS Tools, Routing Protocols (OSPF, BGP), STP, QoS

Role & responsibilities Preferred candidate profile

*Graduation is must *candidates should have min 1to2 years experience into technical international voice *networking,routing,swtiching,ip address,modem voice *sal-5.5lpa *Night shift *5days/2 days off *Immediate joinee *Ambattur 9940812026/8925733223

Job Description Location : Gurugram Working Days : 5 Days Designation - IT Network Support Engineer (for Australia, New Zealand & UK process) Job Description : - Configuring and installing various network devices and services (e.g., Cisco routers, switches, firewalls, load balancers, VPN) Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Monitor network engineering performance and ensuring system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide remote troubleshooting and fault finding if issues occur upon initial installation. Undertake capacity management and audit of IP addressing and hosted devices within the organization. Provide Level 2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company's security team. Upgradation of the network infrastructure as and when required. Requirements: Proven hands-on network engineering experience. Deep understanding of networking protocols Worked on IT asset management. Good experience in Hardware troubleshooting. Knowledge of system security techniques. Hands-on experience with monitoring, network diagnostic, and network analytics tools. Hands-on experience in Cisco router, Linux installation and software configuration. Experience in voice call troubleshooting. Good problem-solving and communication skills. Candidate selection criteria : Walk-in interview at below address Plot No. 37, Sector-34, Gurugram, Haryana, 122004 # interested candidate can share resume at hr@smartcallinfotech.com ,9717052731

Greeting from Glympse Human Capital services !! Years of experience: 1 to 3 years Budget: 7 LPA (shift allowance Rs.300/350) Shift timing: Complete Night Shift (5.30 PM & 10.30 PM) Location: Bangalore (At present Work from home) Skill: Excellent communication skills (Mandatory) , Customer support, Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Job Description Required Qualifications and Experience: Bachelor's Degree in IT, Computer Science, or other related fields 1+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server Creative problem solving Strong aptitude for learning new technologies Good verbal and written communication and interpersonal skills. Preferred Skills: Skilled in two of following technologies Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Responsibilities and Duties: You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks Interested candidates please share your Resumes to careers@glympsehr.com Contact manoj@ 9606557106 / 9606553830 / 7676773507

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

Job Summary: We are looking for an experienced and skilled L1& L2 Desktop Support Engineer to provide second-level support for hardware, software, and networking issues. This role involves resolving escalated tickets from L1 support and directly supporting end-users in troubleshooting complex desktop-related problems. Key Responsibilities: Handle escalations from L1 support and resolve moderately complex technical issues. Provide advanced troubleshooting for desktop/laptop hardware, OS (Windows/macOS), printers, and mobile devices. Support software installations, upgrades, and patch management. Configure and manage user accounts, permissions, and group policies via Active Directory. Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi, VPN, DNS, DHCP). Maintain and support remote desktop technologies and virtual desktop environments. Coordinate with L3 support teams and vendors for unresolved or advanced issues. Document solutions, update knowledge base articles, and contribute to process improvement. Ensure compliance with IT policies, security standards, and asset management procedures. Required Skills and Qualifications: Bachelors degree in IT, Computer Science, or a related field. 1 years of experience in IT support or desktop support roles. Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite. Experience with Active Directory, SCCM, remote tools (e.g., TeamViewer, AnyDesk), and ticketing systems. Basic understanding of networking protocols and troubleshooting techniques. Excellent communication and customer service skills.

To be Updated Qualification To be Updated