738 Network Troubleshooting Jobs - Page 26

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Sati: 8800015882 Sania: 9279700716 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

Support job involves assisting users with technical issues, provide software problems solutions or guidance. Knowledge of software installation and troubleshooting require Monthly Salary: 25,000 Rs Dial HR: Gulnaz - 9334062188 Nidhi - 7644825453 Required Candidate profile * Graduation in any trade with basic computing skill required * Candidates can ready to relocate in job location * Min 50 % passing in all academic. * Average written and verbal communication require

Job Descriptions: Good in Communication User support & VC Support Hardware/software troubleshooting and resolution. L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Asset inventory (PIV), Asset related activities End user project related activity (Like OS upgradation, coverage tool update, etc...) printer installation. Office 365 support Maintain a details of asset Inventory. Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. Escalation of unresolved incidents to L2 engineer Working on the tickets and updating correct artifacts on the ITSM portal.

Title: Associate System Administrator Location: Mumbai Education: Any Degree 5+ years of experience as Desktop Support Engineer Required Skills, Competencies, Authorities and Training Needs Roles and Responsibilities: You will be reporting to Manager and work on the tasks assigned. You will be responsible for configuring, projects, documentation, and performance tuning, monitoring, troubleshooting, laptops, desktops. Ensure you meet the deadlines and the SLAs. You will serve as the first point of escalation for the users. Prepare and update documents for the customer tasks whenever required. Document all the issues and their solutions for future references. You are expected to book 9 hours (shift timing) per day which includes both customer billable and internal non-billable hours. Bring highly complex and highly sensitive issue into notice of the manager. Must Have: Needs to have at least 5 years of experience on desktop, laptops hardware/ software troubleshooting. Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Must have the strong communication skills to deal directly with business and development teams. Must have strong technical skills to manage and take ownership of technical projects without any assistance. Expert in Troubleshooting any kind of issue. Proficient solving problems hardware problems with desktops, laptops. Proficient with MS Windows 10, 11, MS Office 365, Active Directory. Knowledge on Active Directory, ServiceNow, Asset management, network troubleshooting. Must be proactive and self-motivated, and not wait for direction. Must be easily understood and possess excellent English communication skills, both verbal and writing skills.

Maintain IT infrastructure: servers, systems, network, and connectivity. Manage IT asset inventory and software licenses. Coordinate with vendors for IT purchases and services. Distribute IT and office supplies across departments.

Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving & multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batches

JOB SUMMARY : We are seeking a proactive and detail-oriented IT Executive (Fresher) to join our growing IT team. This role will provide hands-on experience in supporting day-to-day IT operations across our diagnostic centers. If you're a tech-savvy graduate eager to launch your career in the healthcare diagnostics industry, this is the perfect opportunity for you. KEY RESPONSIBILITIES : Assist in day-to-day technical support for desktops, laptops, printers, and network-related issues. Perform installation, configuration, and troubleshooting of hardware and software. Support IT infrastructure operations including LAN, WAN, routers, switches, and firewalls. Maintain asset inventory and documentation of IT systems. Coordinate with vendors for IT equipment procurement and repairs. Provide support for internal systems including LIS (Laboratory Information System), HIS (Hospital Information System), and ERP tools. Ensure timely escalation and resolution of IT incidents and service requests. Participate in data backup and recovery procedures. Monitor system performance and suggest improvements. Stay updated with emerging IT trends relevant to healthcare diagnostics.

Networking Essentials :OSI Model ,TCP/IP ,Networking Devices Configuration,Network Topology,Structure Cabling,IP Addressing,Wired & Wireless Networking,Remote Access & Remote Assistant Modern workplace:-Configuration Backup & Restore Outlook Required Candidate profile More than 5 years of experience in OS, Application,OS Installation & 3rd Party Software & Antivirus Installation.Taking Backup & Format/Restore Operating System, Server Management.

Technical Support International Voice Min 1 Yr Exp Into Technical Support International Voice Only Tech Graduate WFO 24*7 US Shift 5 Days Working Interview - Virtual Notice - Immediate Joiner Location - BLR Do Share resume on: 9257669383(Harsha) Perks and benefits Night allowances Incentives Both way cab facility

This position requires intermediate level experience that entails supporting network changes and fresh installations for ATTs business clientele. As a technical role, it necessitates strong interpersonal and communication skills to guide field engineers. The engineer requires to proactively collaborate with peer and partner organisations for customer success. They also work as first level escalation points for the junior team members. The engineer will utilize appropriate tools and engineering principles to design and develop the medium to complex data voice network infrastructure, adhering to established guidelines. The engineer involves the installation and problem resolution/troubleshooting on a range of products from various vendors, both legacy and next-generation. Theres also a requirement to ensure precise documentation of activation activities, client communication, inventory, and more. The engineer will contribute to network troubleshooting and provide insights for root cause analysis during network-related outages. The engineer is expected to execute network engineering planning assignments related to the implementation, operation, and maintenance of new or existing network hardware systems. Additionally, the role includes collaboration with Labs, product development, and engineering teams to author process documentation, methods, procedures, and guidelines for current network planning, capacity management, and network builds. The engineer requires coordination with internal and external customers to ensure service commitments are met. It includes providing initial implementation support for networks to assure proper execution and provides resolution for system failures or degradations. This support can be pre-scheduled or requested on-demand by customers. Project management and documentation, as required, are also part of the roles responsibilities. This role involves performing network engineering planning assignments relating to the implementation, operation, and maintenance of new or existing network hardware systems.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Network configuration. Experience5-8 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin. Experience3-5 Years.

Experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification. Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution. Familiarity with configuration profile and working with preference files (.plist) Experience with Azure/AWS, Network troubleshooting, Background in server administration, networking, troubleshooting, scripting, automation Experience with Active Directory including user and group management, group policies Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others. Excellent analytical, problem-solving, and communication skills. Primary Skills Operating System Deployment SCCM Intune Secondary Skills Mircosoft Endpoint Patching

We are looking for a Technical Support Analyst with 2-4 years of experience to join our Mumbai office. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and hands-on experience with SQL and MongoDB to support databaserelated queries and issues . Key Responsibilities: Provide on-site technical support to employees and clients in the Mumbai office. Diagnose and resolve hardware, software, database, and network-related issues efficiently. Install, configure, and maintain operating systems, applications, and IT infrastructure. Troubleshoot and optimize SQL queries and MongoDB database performance. Assist in managing database backups, recovery, and user access control. Monitor system performance and proactively address potential IT concerns. Assist in software upgrades, patch management, and IT security best practices. Document technical issues, troubleshooting steps, and resolutions in the knowledge base. Collaborate with cross-functional teams to escalate and resolve complex issues. Provide end-user training on IT tools, database management, and security protocols. Key Requirements: 2-4 years of experience in technical support, IT helpdesk, or system administration. Strong knowledge of SQL (MySQL, PostgreSQL, or MSSQL) and MongoDB. Hands-on experience with database troubleshooting, query optimization, and performance tuning. Proficiency in Windows, Linux, and macOS operating systems. Strong skills in network troubleshooting (LAN, WAN, VPN, firewalls, DNS, DHCP, TCP/IP, etc.). Familiarity with cloud services (AWS, Azure, Google Workspace) and IT security best practices. Experience working with ticketing systems and remote desktop tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills for effective customer support. Ability to work in a fast-paced office environment and handle multiple tasks efficiently. Preferred Qualifications: Bachelor's degree in Computer Science, IT, or a related field. Certifications such as CCNA, CompTIA A+, ITIL, or Microsoft Certified: Azure Fundamentals are a plus. Prior experience in SaaS-based or IT service companies is preferred.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 to 2024 batch can apply Male candidates only

Hiring International Technical Support Executive Location: Kolkata Salary: 5LPA Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary ( Upto 5 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities For Further Details you can conncet with our HR Team 9147047911 9147047910

Greetings from Sutherland!!! We are hiring candidates for a Technical Support role: Job Criteria: 1) Immediate joiners required, should be available to join us immediately. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process 4) Basic knowledge expected on how to troubleshoot devices, WiFi networks etc. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Email: Tejas.RaviKumar@sutherlandglobal.com HR : - Tejas - 7812895508

Responsibilities: * Manage hardware networking infrastructure * Troubleshoot LAN issues promptly * Install networks & configure devices * Collaborate with IT team on projects * Ensure network security compliance

Provide technical support via phone, email, and chat to customers. Troubleshoot and resolve software, hardware, and network-related issues. Guide customers through step-by-step problem-solving procedures. Document customer interactions, issues, and resolutions in the ticketing system. Escalate unresolved issues to the engineering or development team as required. Assist with installation, configuration, and product usage guidance. Stay up-to-date with product updates, new features, and industry trends. Ensure customer satisfaction by delivering prompt and professional support. Cross/up-selling, customer referrals, lead tracking, and TSS completion.

Job Title: IT Security & Systems Administrator Location: Bangalore Company: Optimo Capital Lending to MSMEs | 300 Employees | 50 Branches About the Role: We are seeking an experienced IT Security & Systems Administrator to manage endpoint, SaaS, and network security for our NBFC. This role focuses on safeguarding devices, data, and communications across 50 branches, supporting 250+ field staff and 50+ office users. Key Responsibilities: Manage endpoint security (laptops, mobile devices) via MDM tools (e.g., Intune, Jamf). Administer Google Workspace (Gmail, Drive, Calendar) — access, permissions, SSO, MFA. Enforce device compliance — encryption, patching, antivirus. Monitor and secure internet usage, VPNs, and internal Wi-Fi. Oversee SaaS tools security — CRM, HRMS, communication tools (e.g., Slack, Zoom). Maintain asset inventory — issuance, tracking, and remote wipe for lost devices. Handle user provisioning/deprovisioning and access control during employee lifecycle. Respond to phishing, account compromise, or lost/stolen device incidents. Ensure compliance with RBI guidelines and relevant IT security frameworks. Train staff on basic cybersecurity hygiene and device best practices. Install, configure, and maintain servers, networks, firewalls, and related hardware/software. Monitor system performance, troubleshoot issues, and apply timely patches or updates. Provide technical support for system and network issues, ensuring minimal disruption to operations. Manage user accounts, access control, and system security policies in line with company guidelines. Perform regular data backups and disaster recovery testing. Maintain and manage IT asset inventory, including procurement and license renewals. Ensure compliance with cybersecurity best practices and company IT policies. Requirements: 8+ years in IT security or systems admin roles, preferably in BFSI or branch-heavy orgs. Experience with Google Workspace admin, MDM tools, and SaaS security. Understanding of compliance and endpoint security in regulated environments. Strong troubleshooting, documentation, and communication skills. Nice to Have: Prior experience in NBFCs or organizations with distributed teams. Exposure to SOC2/ISO27001 processes.

Hiring For International Technical Chat Process 2 years exp in technical support Excellent communication in english exp 5 day's work 2day off Salary : upto 30K Qualification : PU and Above Quarterly bonus 4k Two way cabs

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Basic server Knowledge Switches and Routers Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Bulk Hiring For Technical Support role Immediate Joiners UG/Grad with experience Hands on exp. on Active directory, Windows Server. salary Upto 8.5LPA + Lucrative incentive 5days working loc Gurgaon/Pune/Bangalore Drop your resume - KAJAL 8860800235

Job Title: Hardware Server Engineer Location: Chakan, Pune - 410501 Job Summary: We are looking for a Customer Support Server Engineer to help customers with technical issues related to servers. You will troubleshoot problems, guide customers through setup and maintenance, and work with other teams to solve more complex issues. Responsibilities: Can handle server call, HP Prolant Server, HP storage Able to handle HP server Hardware calls including ILO configuration, RAID configuration, New Server Racking Stacking Should be able to do Server & storage hardware calls for HP Proliant 360/380, 3 PAR, Apollo, Synergy, Tape Library etc servers. To be ready for 24x7 Support in rotational shift. Support installation, configuration, and updates for server systems. Respond to support tickets, emails, and phone calls. Escalate tough issues to senior engineers when needed. Keep clear records of customer interactions. Write support articles and update documentation. Requirements: Experience with Windows or Linux servers. Good problem-solving and communication skills. Basic knowledge of networks, storage, and server hardware. Comfortable with command-line tools. Nice to Have: Diploma in Hardware

HIRING FRESHERS OPENINGS BE B.TECH CSE,IT,ECE,EE,MCA 2022,23,24 Passout with Good communication Immidiate Joiner Only