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5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with teams to ensure efficient application design and functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design process- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures- Strong understanding of network security protocols- Experience with network monitoring tools such as Wireshark- Knowledge of cloud networking principles- Hands-on experience with network troubleshooting and optimization Additional Information:- The candidate should have a minimum of 5 years of experience in Network Infrastructures- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
2 - 3 Lacs
Chandausi
Work from Office
Responsibilities: * Provide LAN support & troubleshoot network issues. * Install, configure & maintain hardware & networks. * Collaborate with team on project implementation. * Ensure system security & data integrity.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
Bengaluru
Work from Office
MG Road, Bangalore (Work from Office)- 6 Days Working Role & responsibilities Key Responsibilities Assist the IT Manager in planning and leading all computer-related activities within the organization Supervise and maintain the companys computing infrastructure (hardware, software, network, and security systems) Ensure network security, data backup systems, and disaster recovery protocols are robust and regularly updated Analyse system performance, identify vulnerabilities, and implement timely solutions Manage voice, video, and data communications systems Conduct audits and ensure proper documentation for compliance Oversee configuration and maintenance of servers, workstations, and networking equipment Support domain controller, Active Directory, firewall, and VPN applications Prepare and execute preventive maintenance schedules Implement IT audit findings and adhere to SOPs Technical Skills & Qualifications Bachelors degree in Computer Science or MCA Hands-on experience in network setup, system administration, and infrastructure troubleshooting Understanding of CAT5/6 cabling, switches, LAN/WAN, wireless networks, and Windows server environments Working knowledge of Active Directory, firewalls, VPNs, and backup systems Diploma in Computer Hardware & Networking is an added advantage
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
IT Support duties and responsibilities. Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the city (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Possibly training more junior staff members Basic knowledge on cameras installation and Bio metric configuration Maintain records / logs for repairs and fixes and maintenance schedule Identity computer or network equipment shortages and place orders Develop and maintain local networks in ways that optimize performance Solving the concerns raised by kitchens by visiting kitchen orally / in remote( Two-wheeler is mandatory ) Ready to work on Saturday & Sundays, and even festivals (Benefits are available) Skills & Capabilities Ready to work in 24/7 environment Should be a teamplayer Experience 1 to 4 years Able to speak local language, Hindi& English Benefits Petrol & Mobile allowances would be given Performance incentives are eligible
Posted 1 month ago
2.0 - 4.0 years
0 - 3 Lacs
Mumbai
Work from Office
Roles & Responsibilities: Set up, configure, and troubleshoot desktops, laptops, printers, and mobile devices across both Ubuntu/Linux and Windows environments. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols. Install, configure, and maintain operating systems (Ubuntu & Windows) and related software. Provide support for basic network troubleshooting (Wi-Fi, LAN, VPN, etc.). Troubleshoot and resolve hardware & Software issues related to desktops, laptops, printers, and peripheral devices. Support user account setup, password resets, and permissions management in Active Directory and Linux environments. Monitor and maintain IT infrastructure, ensuring systems are up-to-date and secure. Manage ticketing system, logging incidents and resolutions accurately and promptly. Maintain inventory and documentation of IT assets, software licenses, and configurations. Assist in deploying patches, updates, and system backups. Educate users on IT best practices and security protocols.
Posted 1 month ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Thane
Work from Office
Role & responsibilities: Responsible for complete IT Infrastructure management of the organization Provided functional and technical support, troubleshooting, and diagnosing Hardware and Software problems, including Desktop, Laptop, LAN, and Remote Systems Responsible for Procurement and Vendor Management E-Mail Client Configuration & Troubleshooting of Outlook Express, MS Outlook Maintenance of System Database, Inventory and Back up Providing remote support at pan India level Essential Skills: Excellent interpersonal and communication skills Requisite networking and Operating system knowledge Working Knowledge of MS office and other relevant software's Strong aptitude for customer relationships and willingness to travel.
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Expertise in diagnosing & resolving technical issues Diagnose & troubleshoot software and hardware issues Ensure timely resolution of support tickets Build strong relationships with clients & provide excellent customer service. Required Candidate profile Must have a two wheeler and willing to travel any part of Chennai Bachelor’s degree in Computer Science, Information Technology, or related field Support Engineer for client location
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Company Link:- https://www.apiholdings.in/ Job Description What are we looking for? Any Graduate Proven experience (2-5 years) in providing IT support, preferably in a warehouse or logistics setting. Strong knowledge of computer hardware, operating systems, and software applications, Basic network systems. Excellent problem-solving and troubleshooting skills. Customer-focused with outstanding communication and interpersonal abilities. Ability to work independently and as part of a team. Detail-oriented and well-organized. Willingness to work in shifts or extended hours, if required. Role & responsibilities 1. Help Desk Support: - Act as the first point of contact for warehouse staff seeking technical assistance, both in person and remotely. - Provide prompt and efficient resolution of hardware, software, and network-related issues. 2. Troubleshooting and Problem Resolution: - Diagnose and resolve technical issues reported by warehouse personnel related to computers, printers, scanners, and other IT equipment. - Escalate complex problems to the IT team or vendors when necessary and follow up to ensure timely resolution. 3. Inventory Management: - Maintain an accurate inventory of IT hardware, software licenses, and related equipment used in the warehouse. - Assist in the procurement and deployment of new IT assets as needed. 4. Data Security and Backup: - Ensure data security measures are followed, including regular backups of critical systems and data. - Assist in implementing security protocols to protect sensitive information. 5. User Training and Documentation: - Conduct training sessions for warehouse personnel on IT procedures, best practices, and software usage. - Maintain documentation for IT processes, troubleshooting guides, and user manuals.
Posted 1 month ago
1.0 - 2.0 years
2 - 4 Lacs
Kolkata, Solan
Work from Office
Networking Knowledge: Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.), and hands-on experience with Cisco networking devices (). Familiarity with Cisco IOS and other network operating systems. network support or IT support
Posted 1 month ago
3.0 - 6.0 years
4 - 6 Lacs
Mohali
Work from Office
XenonStack ITOps team is looking for a talented Technical Support Engineer to assist in providing technical support and advice to IT users. The ideal candidate will have a passion for OS and Network Troubleshooting and Solving Technical LAN , Linux and Apple Hardware and software-related issues. You will be well-versed in the concepts surrounding Technical support. You will be tech-savvy and have strong troubleshooting and problem-solving skills, and be a self-starter with the ability to work independently. Job Responsibilities 1. Provide technical support to customers via phone, email, or chat for hardware and software issues related to laptops, desktops, printers, servers, LAN/WAN networks, and operating systems (OS). 2. Manages day-to-day Incident and Service requests 3. Responsible to manage the Service Desk email box and assign emails to appropriate department 4. Ensure that complaints should be resolved on time. 5. Provides ticket status to resources as needed 6. Provide technical support, account integration, backend support and advice to IT teams 7. Excellent knowledge on Hardware & networking. 8. Basic Database querying Technical Requirements 1. Experience and knowledge of Linux/Windows Server administration. 2. Experience with CDN configuration (Cloudflare or any other CDN). 3. Experience with monitoring tools & technologies (eg. Site24x7, DataDog or any other). 4. Experience with Patch Management. 5. Knowledge of Load Balancers. 6. Knowledge of Active Directory, LDAP and SSO integrations. 7. Knowledge of Data security & Firewalls Rules. 8. Ability to diagnose and troubleshoot technical issues. Professional Attributes 1. Excellent communication skills 2. Attention to detail 3. Analytical mind and problem-solving aptitude 4. Strong Organizational skills 5. Ready to work in Shifts. 6. Visual Thinking
Posted 1 month ago
5.0 - 7.0 years
12 - 15 Lacs
Raipur
Work from Office
1 Year initial LPE contract (Extendable) 5 days work from Office (Raipur, Chhattisgarh) Required: B.E. / B. Tech. (IT preference) / MBA (or equivalent) / MCA / relevant masters degree. B.E. / B. Tech. (IT/CS/ electronic/ telecommunication.preference). Check for certification if candidate is not from IT/ CS/ electronic/ telecommunication background. 5+ years of experience in IT/Telecom Network Management Software (NMS), Having experience in MPLS technologies. Working knowledge of networking concepts, and troubleshooting skills to identify issues with firewalls, Router, Switch VLANS routing, or basic IP settings (DNS, gateway)
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Chennai
Work from Office
Role & responsibilities The Technical Support Agent role is responsible for providing upbeat customer service as a contact center representative to assist current voice and high-speed internet customers. Troubleshoots service-related issues including hardware and software configurations. All contacts are inbound and are technical support only. Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. Walks customers through common phone hardware and software configurations to maximize service functionality. Provides solutions and resolution resources for customer repair problems. Interfaces with customers over the phone providing status updates and ensuring service has been restored. Schedules a technician dispatch for on-site service calls when necessary. Escalates appropriate technical issues to upper-level technical support when needed Desired Skills Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Requires customer contact and the ability to effectively communicate over the phone with both internal and external customers. Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Ability to work flexible hours including evenings, weekends, holidays, and overtime is required. Experience with common internet software is preferred. 12 18 months experience in technical support, help desk, and/or contact centers. Energy & passion to achieve service results while demonstrating the Spirit of Service for Lumen customers and co-workers An ability to probe, problem solve and offer the right product solutions to our customers. Strong typing and computer navigation skills with knowledge of Windows. Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously. Experience in complaint handling and resolution. Exemplary oral and written communication skills in English. Strong communication and comprehension skills speaks clearly, strong vocabulary skills, pleasant delivery, pleasant tone & temperament. Preferred candidate profile
Posted 1 month ago
1.0 - 2.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Lumen is seeking a highly skilled Network Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure to support our cutting-edge technology solutions. The ideal candidate will possess a strong understanding of networking concepts and protocols, as well as experience with both hardware and software components of network systems. Key Responsibilities: - Design and configure network systems, including routers, switches, and firewalls, to ensure optimal performance and security. - Monitor network performance and troubleshoot issues to ensure high availability and reliability of services. - Collaborate with cross-functional teams to support network-related projects and initiatives. - Implement security measures to ensure the integrity and confidentiality of data transmitted across the network. - Stay up-to-date with emerging technologies and industry trends to recommend improvements to existing network infrastructure. - Provide technical support and guidance to internal teams and customers as needed. Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Proven experience as a Network Engineer or in a similar role. - Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, etc.) and technologies. - Experience with network monitoring tools and diagnostics. - Relevant certifications such as CCNA, CCNP, or equivalent are preferred. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration abilities. At Lumen, we value innovation, integrity, and teamwork. If you are passionate about building and maintaining robust network systems and are looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately.
Posted 1 month ago
1.0 - 3.0 years
5 - 7 Lacs
Gurugram
Work from Office
Responsibilities: * Design, implement & maintain network infrastructure. * Provide remote assistance whenever required. * Ensure network security through firewall configuration. * Troubleshoot network issues promptly. Health insurance Provident fund
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Pune
Work from Office
Hi hiring for technical process 5 days working 2 rotational off both side cabs grad fresher with communication skills can apply amit gandhi 9910877518
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Kolkata
Work from Office
The 1 Network Engineer is responsible for providing support for networking equipment (Router,switches...) and infrastructure, troubleshooting network issues, and assisting in the configuration and maintenance of network devices. The position involves monitoring network performance, responding to incidents, and escalating more complex issues to senior network engineers. Key Responsibilities: Network Troubleshooting : Identify and resolve basic network-related issues (e.g., connectivity, routing, and switching problems) using networking tools and devices. Configuration and Maintenance : Assist in the setup, configuration, and ongoing maintenance of routers, switches, firewalls, and other network equipment. Monitor Network Performance : Continuously monitor network systems for performance issues or outages, and use network management tools (e.g., nms,ems,gis,Dash board..) to detect and resolve problems. Incident Management : Respond to network incidents, provide initial troubleshooting steps, and escalate unresolved issues to higher-level engineers. Support for Network Upgrades : Assist in network upgrades and configuration changes under the guidance of more senior engineers. Documentation : Maintain accurate records of network configurations, changes, troubleshooting steps, and resolutions. Document standard operating procedures (SOPs) and network topologies. Collaboration : Work closely with internal teams (e.g., IT support, security teams) to ensure seamless network operations. Customer Support : Provide customer support regarding network connectivity issues or service requests, ensuring customer satisfaction and timely resolution. Security and Compliance : Assist in ensuring network security protocols are followed and compliance standards are maintained.
Posted 1 month ago
4.0 - 9.0 years
8 - 15 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Role & responsibilities Experience with RFC2544 and Y.1564 service activation testing and result validation. Skilled in Layer 2 telecommunications service delivery, configuration, and troubleshooting, including VLAN tagging, trunking, and port channeling. Handson experience with Cisco, Ciena 5164, 5132, 3926, Nokia 7750, and RAD devices. Proficient in Switched Ethernet technologies, including EVCs and UNINNIENNI interfaces. Strong understanding of OSI Layers 1 and 2, with practical experience in Ethernet over Fiber, Metro Preferred candidate profile -Layer 2 telecommunications service delivery, configuration, and troubleshooting, including VLAN tagging, trunking, and port channeling -Switched Ethernet technologies, including EVCs and UNI/NNI/ENNI - OSI Layers 1 and 2, with practical experience in Ethernet
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Providing excellent support to customers during every single interaction Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for the product (Laptops, Desktops, Printer etc.) Assisting end users to avoid or reduce problem occurrences. Work in day shift and if it requires need to support 24/7 shift too. Engaging support as needed to ensure SLA demands are met. Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement. Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence. Providing direction and guidance to process improvements. Articulating recommendations and explain resolutions to clients. Partnering actively with the Sales Pursuit team.
Posted 1 month ago
4.0 - 9.0 years
7 - 9 Lacs
Pune, Bengaluru
Work from Office
Role - Team Lead Should have a designation of a Team Lead on Papers Loc - Pune / Bangalore Exp - Min 4 years 9116324602 / teena.ghrs@gmail.com
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Pune
Work from Office
Install & maintain IT hardware/software. Troubleshoot issues, manage backups & antivirus, support users, monitor servers & networks. Maintain attendance systems, secure digital access, handle vendors, track IT assets, and provide user guidance.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Skills:- Active Directory, Office 365, MS outlook Grad with 1 yr in International Voice CTC:-Upto 4 LPA Working Days 5 days working, 2 days rotational off Location:- E. City Bangalore Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181
Posted 1 month ago
3.0 - 5.0 years
4 - 9 Lacs
Noida
Work from Office
Req ID: 325998 We are currently seeking a Network Security Senior Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Roles and Responsibilities"¢ Work on requests, changes, incidents, and problem records to support customers"™ network security environment "¢ Provide technical escalation to L2 support engineers "¢ Provide on call support for high severity incidents in a 24x7 environment "¢ Detect security issues, create customer tickets, and manage problems until closure "¢ Act as point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues "¢ Ensure that Service Level Agreements and operational standards are met "¢ Perform system maintenance, check-ups and maintain current documentation "¢ Provide resolution plans for device issues "¢ Propose service, process, and technical improvements to management "¢ Mid-level experience and proven knowledge in at least three of different network security products likes Firewalls (Cisco, Palo Alto), Content Filtering (Bluecoats, Websense, McAfee Web gateway) and IDS/IPS "¢ Mid-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.) "¢ Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory "¢ At least two mid-level certifications in Network Security from any of the vendors like Cisco, Palo Alto, BlueCoat, SourceFire (PCNSE, CCNP Security etc.) "¢ Over 3-5 years of network troubleshooting experience and at least 2 years Network Security administration and design experience "¢ Bachelor"™s degree or equivalent experience "¢ Flexible to changing needs of customer, account, and team "¢ Drive for results, ability to grasp complex issues to arrive at optimal solutions "¢ Excellent customer facing communication skills, customer support and knowledge of ITIL best practices "¢ Work Timings24/7 work environment, India
Posted 1 month ago
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