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1.0 - 2.0 years
1 - 2 Lacs
Chengalpattu
Work from Office
End-User Support : Provide first-level technical support for desktops, laptops, printers, and applications. System Setup : Install, configure, and troubleshoot Windows OS, MS Office, and ERP software. Hardware Maintenance : Diagnose and replace faulty hardware components (RAM, HDD, etc.). Network Support : Assist with LAN/Wi-Fi issues, printer sharing, and VPN setup. User Management : Create and manage Active Directory user accounts and permissions. Security Compliance : Monitor antivirus, system updates, and ensure data protection policies are followed. Documentation : Maintain logs of issues and IT asset inventory using help desk tools. Role & responsibilities Collaboration : Coordinate with network and system teams for escalations. Technical Qualifications : Working knowledge of Windows OS, Office 365, basic networking, and ITIL preferred. Regards Dinagaran R rajideena2305@gmail.com
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Pune
Work from Office
The opportunity We are looking for Field Engineer, to join our Pune office, who are curious, self-motivated, and willing to learn. You will be exposed to a range of tasks and projects, including: Reporting directly to the deployment manager and handling all the hardware and deployment related tasks in the company On-site Support: Provide on-site support to customers or clients. This may involve diagnosing and troubleshooting issues with equipment or systems, providing technical guidance, and answering customer questions. Installation and Commissioning: Carrying out complete installation of hardware on deployment locations. Hardware will include cameras, controller unit and cabling and routing. This involves understanding installation procedures, configuring equipment, and ensuring that everything is working as expected. Once installation is complete, commission the equipment or system to ensure that it meets performance specifications. Maintenance and Repairs: Responsible for providing routine maintenance and repairs for equipment and systems. This includes identifying issues before they become critical, performing regular maintenance tasks, and making repairs as needed. Documentation and Reporting: Maintain accurate documentation of all activities performed on-site. This may include maintenance reports, installation reports, and other documentation as required. Customer Service: Must have excellent customer service skills. Often being the primary point of contact for customers, you must be able to communicate effectively, provide guidance, and manage customer expectations. Safety: You must be aware of and comply with all safety protocols and procedures. This includes wearing protective equipment, following safety guidelines, and identifying potential hazards. Must also be able to travel frequently, work in different locations and environments, and adapt to changing situations. You should have a strong technical background, excellent problem-solving skills, and the ability to work independently. Procuring hardware and ensuring that it has been assembled and configured as per predefined standards. Conducting research on new hardware and testing it. Conducting training for security guards and managers. Should operate in flexible work timings as per requirements. Skills and attributes for success A bachelor's degree in engineering Minimum period of prior work experience of 6 months in Hardware / Networking Knowledge of Crimping, Routing and cabling Basic knowledge of networking and router configuration Knowledge of IP cameras and their configuration and testing Excellent problem-solving skills backed by solid technical knowledge. A versatile and service-oriented mindset. Good understanding of safety guidelines. Great communication skills. Technically savvy and computer literate. Strong multitasking abilities. Analytical and critical thinking skills. Ability to work under pressure and complete tasks in a timely manner. Valid driving license and possess personal bike & helmet Ability to work independently and as part of a team. Only Male Candidates
Posted 1 month ago
3.0 - 8.0 years
2 - 3 Lacs
Kolkata
Work from Office
Hospital Industry Madhyamgram Salary: 20k to 30K JD- Hospital software maintenance, Monitoring and maintaining networks and servers, Upgrading, installing and configuring new hardware and software, CCTV Camera Maintaining, Provide IT support Required Candidate profile Qualification: Any Graduate Experience: Min. 2 to 5 Years experience as Desktop Support/ IT Admin/ Hardware & Networking CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Job description Looking for Networking Engineer L1 Voice Support Qualification Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1year Minimum (Tech Exp Only) Skills and Ability: - Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Soft Skills -English: Excellent, C1 CEFR Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPA Wok location - Sec 81, SEZ Noida Both side cab facilityUS Shifts 24*7 Window Immediate Joiners only Please share your resume at KB00662335@techmahindra.com or drop me your cv on my number - 9871069624
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
Siliguri
Work from Office
Network Management: Hardware and Software Management: IT Support: Security Management: IT Asset Management: Project Management:
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Noida
Work from Office
Tech Mahindra Ltd Pune Hiring for International Voice & Email Process Contact- Aditi - 7057617707 Work Location- Tech Mahindra Hinjewadi Phase 3(Both Way Cab facility)Role & responsibilities Excellent communication skills, verbal and written both Minimum 1 year & above experience required in a Voice International Process Must have good thought process Candidate should be Tech savvy, well versed with Technical Troubleshooting Should have knowledge of Computer Networking Investigates and resolves concerns raised by the customer Engages the resources appropriate for resolving issues. Ensures that end to end resolution is provided to the customer by coordinating with different teams Proactively escalates by phone, following up by email, through the appropriate hierarchical structures. Complete Issue resolution within prescribed timeframes. Required profile Should possess good verbal and written communication skills in English. Should have good comprehensibility and understandability of what customers want. Should have critical thought process and decision making capability with focus on accuracy. Should be flexible for all circumstances and be self-driven, motivated and persistent. Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and understanding of Telecom basics Candidates should be open to a shift of 24x7. Mostly Night shifts
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Lucknow
Remote
Technical support and provision of services at the client end. Should be responsible for demos. Provides any necessary data or reports to the sales team. Exerts attention to detail, as client may have the same problems. Online IT support to client. Required Candidate profile Reports the problems as necessary and to solve the problems. Technical support related to IT solutions to corporate clients. Renewals of IT solutions. Good communication skills in English and Hindi
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
Vadodara
Work from Office
We are seeking a proactive and customer-focused IT Service Desk Specialist with 1 to 3 years of hands-on experience in technical support and end-user services. The ideal candidate will be responsible for providing first-line support, resolving IT incidents, handling service requests, and ensuring high levels of customer satisfaction across the organization. Key Responsibilities: Provide first-level technical support via phone, email, chat, or in-person for hardware, software, network, and application-related issues. Diagnose, log, and resolve IT incidents and service requests within agreed SLAs. Install, configure, and troubleshoot desktop/laptop systems, mobile devices, printers, and peripherals. Maintain knowledge base documentation and standard operating procedures. Escalate complex issues to L2/L3 teams as necessary and follow through on resolution. Assist with user onboarding/offboarding including account setup, access rights, and equipment provisioning. Monitor and manage IT tickets using a ticketing system (e.g., ServiceNow, Jira, or Freshservice). Perform regular system checks, updates, and patch management under guidance. Support remote users via remote desktop tools (e.g., AnyDesk, TeamViewer, RDP). Maintain asset records and inventory of IT equipment. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 1–3 years of experience in IT support or service desk roles. Basic understanding of Windows/Mac OS, Microsoft Office 365, Active Directory, and common enterprise tools. Familiarity with ticketing systems and remote support tools. Excellent problem-solving and communication skills. Ability to multitask and prioritize in a fast-paced environment. Willingness to work in shifts or on-call rotation if required.
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring International Technical Voice Support Executive Call/ WhatsApp - 9147047908, 9147047909 Location: Gurgaon Salary: 5LPA Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary ( Upto 5 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities For Further Details you can conncet with our HR Team
Posted 1 month ago
3.0 - 6.0 years
6 - 15 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown – being the defender of tomorrow’s digital world. As a Security Consultant, you'll be the guardian of confidentiality, integrity, and availability, ensuring organizations are shielded from the ever-evolving threat landscape. Your expertise will be sought after as you assess, analyze, and implement effective security measures in customer environments, leaving no stone unturned when it comes to safeguarding their most sensitive data. Collaboration will be your forte, as you work closely with clients to understand their unique security requirements and assess their current security posture. Armed with this knowledge, you'll provide expert guidance and recommendations on the best security practices, risk management strategies, and robust security policies that will fortify their defenses. You won't stop at providing advice; you'll roll up your sleeves and get hands-on. Designing and implementing security controls, policies, and procedures will be your playground. You'll work alongside cross-functional teams to deploy state-of-the-art technologies, including firewalls, intrusion detection/prevention systems, access controls, and encryption technologies, ensuring a comprehensive security framework. The thrill of uncovering vulnerabilities and risks is what motivates you. Armed with your extensive knowledge, you'll conduct thorough security assessments, leaving no stone unturned in identifying potential security breaches. Your findings will serve as the foundation for meticulous security audits and reviews, ensuring adherence to policies and procedures. Your reports and findings will be the catalyst for management decisions and actions. In the fast-paced world of cybersecurity, staying ahead of the game is crucial. That's why you'll continuously immerse yourself in the latest security threats, technologies, and best practices. Your recommendations will drive enhancements to the organization's security posture, ensuring it remains at the cutting edge of defense. Your influence won't be limited to systems alone. You'll lend your expertise to the design and review of IT infrastructure, systems, and applications, ensuring they are secure by design from inception. Not only will you make an impact within our organization, but you'll also collaborate with customers and vendors on security assessments, audits, and due diligence activities. Your knowledge and experience will be instrumental in shaping secure collaborations and partnerships. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Your Future at Kyndryl As a Security Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Any Professional level active certification from OEM (F5, Citrix, ) . Hands on experience Citrix Netscalar and F5 Devices Experience on F5 Products (LB and WAF) Good Knowledge and Hands on Static and Dynamic Routing protocol : ( BGP, EIGRP, OSPF)and fail over concepts. Knowledge and hands on on LTM/GTM, GSLB, HA, Cloud XC concepts Experience on ASM will be preferred. Knowledge of SSL offloading and understanding of OWASP waf. Work from client location in Airoli, Navi Mumbai. 24*7 shift operations Implementing change request w.r.t LB and WAF technology 11.configure and troubleshoot Load balancer and WAF devices 12.Troubleshooting severity issues 13. Attending client meeting of change discussions. 14.Support in providing RCA. 15.Understanding vulnerability assessment and security hardening process. 16.Minimum 6-8years of experience 17.Attend and able to participate in architecture discussion 18.Implement and troubleshoot network and security protocols 19.Understanding of ITIL concepts. 20.Experience in ticket handling through service now. 21.The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. 22.Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks 23. Must have attained a technical Graduate Degree Like B.E Preferred Skills and Experience Strong verbal and written communications skills are a must Ability to work effectively across internal and external organizations Strong technology background is required Aptitude to acquire new technology and concepts quickly Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Agra
Work from Office
Provide coverage and support for Network operations and the Information Technology Department as directed by supervisor Manage daily operations of the IT department Monitoring and maintaining computer systems and networks Resolve technical issues related to network interruptions Actively update, maintain and monitor all aspects of computer networks Responsible for complete network setup & maintenance. Responsible for coordinating with ISP providers in network issues. Installation, configuration and maintenance of Windows 10, Win7 with Desktops, and Laptops. Installation and configuration Software & application as per company policy. Installation, configuration and maintenance of Network Printers, Local printers and Scanner. Ensure security and privacy of networks and computer systems Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Position : Windows System Administrator Location : Hyderabad, India Type : Full-Time (In-House) Work Mode : 5 Days Work from Office Company : PI Square Technologies Pvt. Ltd. About the Company PI Square Technologies is a technology-driven consulting and services firm delivering enterprise-grade solutions across cloud, infrastructure, and digital transformation domains. As part of our internal IT growth, we are seeking an experienced Windows System Administrator to join our inhouse team based in Hyderabad. Job Description We are looking for a skilled Windows System Administrator to manage, support, and maintain our internal Windows-based infrastructure. The ideal candidate should have hands-on experience in Active Directory, DNS, DHCP, Group Policies, and system monitoring tools. Roles & Responsibilities Administer and maintain Windows Server (2012/2016/2019/2022) environments Manage Active Directory users, groups, GPOs, and OU structures Configure and troubleshoot DNS, DHCP, RDP, and file systems Perform patch management, system upgrades, and server hardening Monitor server and network performance using tools like Perfmon, Event Viewer Handle user account creation, permission management, and password policies Provide L2/L3 support for infrastructure-related issues Troubleshoot connectivity issues for remote users (VPN, DNS, Winsock resets, etc.) Maintain backup policies and disaster recovery readiness Ensure compliance with IT security and audit standards Technical Skills Required Strong knowledge of Active Directory , Group Policy , DNS , DHCP , and File Sharing Experience with Windows Server OS , PowerShell scripting , and performance monitoring tools Familiarity with Azure AD , O365 , and conditional access is a plus Understanding of firewall rules, ports (RDP: 3389, LDAP: 389/636), and protocols Troubleshooting tools: ipconfig, nslookup, ping, tracert, netsh Qualifications & Experience Bachelors degree in Computer Science, IT, or related field Minimum 3 years of experience in Windows System Administration Microsoft certification (e.g., MCSA, Azure Fundamentals) preferred Why Join PI Square? Work with a dynamic, tech-forward internal IT team Exposure to hybrid cloud environments and enterprise IT tools 5-day work week with excellent infrastructure and professional culture Career growth within a fast-growing technology consulting firm Apply Now Interested candidates can email their updated CV to: srikanth.s @pisquaretech.com Contact HR : Srikanth Suryadevara +91 87900 70865
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Hybrid
Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691 /'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 2 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Exp: Ctc: Exp ctc: Notice period: Warm Regards, Sahil Sahoo Recruiter Whatsapp No:- +91-7978743691 sahil.sahoo@dynpro.in Dynpro India Pvt Ltd
Posted 1 month ago
4.0 - 9.0 years
6 - 8 Lacs
Gandhinagar, Ahmedabad
Work from Office
Must-Haves: 1. Network Troubleshooting 2. Hardware and Software Troubleshooting 3. Vlan configuration 4. Asset Management 5. Operations Handling skills Job Description: Role: Sr. End User Computing Specialist Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility.
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune, Gurugram, Bengaluru
Work from Office
International Voice Process Technical Support Microsoft o365 DNS DHCP Active Directory FSMO Rules Handling customer queries over call. immediate joiners only Call - 8826800366 Required Candidate profile Active Directory, DNS, DHCP , RDS , FSMO, Technical Support, Group policy ,o365
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
Fresher only Skills:- Active Directory, Office 365, MS outlook Technical Graduate only CTC:-Up to 2.4 LPA Working Days 5 days working, 2 days rotational off Location:- Hinjewadi, Pune Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181
Posted 1 month ago
4.0 - 9.0 years
5 - 12 Lacs
Hyderabad
Work from Office
-Knowledge of Linux -For Linux exp in-DOCKERS, Kubernetes -For Windows exp in- Active Directory, VM Ware, Hyper V -Patching(RHEL Satellite), LVM, Kernel, Apache/Nginx, MySQL/PostgreSQL, Tomcat. Required Candidate profile -Knowledge of software upgrades planning, scheduling, testing, coordination, & maintaining integrity of operating system environment. -Perform root cause analysis for problems and major incidents.
Posted 1 month ago
5.0 - 10.0 years
8 - 18 Lacs
Hyderabad, Navi Mumbai, Mumbai (All Areas)
Work from Office
Manage Data center Facility, Server Infra, Backups, File Server, DB Admin of server env– HP-Unix, Clustering, Virtual Server env (Hyper-V, VMWare, KVM), Linux (RedHat, SUSE, CentOS) Hands on Clustering, Virtualization, Storage Protocol, DC & DR ops Required Candidate profile Min 5 yrs of hands-on exp as System Administrator Perform root cause analysis for problems and major incidents Candidate with Certification of Unix, Linux, VMware & Storage System will be preferred
Posted 1 month ago
3.0 - 8.0 years
2 - 3 Lacs
Lucknow
Work from Office
candidate will look after Lan van, server of company
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Lucknow
Work from Office
Responsibilities: * Coordinate with remote location site engineers to complete their site installation work * Work as per SOP and maintain details on the portal in real time * Provide technical support for network issues Travel allowance Employee state insurance Provident fund Gratuity Maternity leaves
Posted 1 month ago
1.0 years
13 - 17 Lacs
Bengaluru
Work from Office
To be UpdatedQualification To be Updated
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT Service Management.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on experience in implementing various IT service management solutions.- Solid grasp of IT infrastructure and network troubleshooting. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
1.0 - 6.0 years
27 - 60 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 518064 Assignment Duration 1 year Total Yrs. of Experience 8-10 years Relevant Yrs. of experience 8 years Detailed JD (Roles and Responsibilities) Attached Mandatory skills Deploy and configure Zscaler services, including ZIA (Zscaler Internet Access), ZPA (Zscaler Private Access), and ZDX (Zscaler Digital Experience) Desired/ Secondary skills Network Troubleshooting: Diagnose and resolve network-related issues, such as connection errors, slow internet speed, or service degradation. Utilize Zscalers troubleshooting tools and best practices to identify and address problems promptly. Firewall Management: Manage firewall policies and rules within the Zscaler platform. Ensure secure traffic flow and compliance with organizational policies. User Support: Provide level 3 support to end-users experiencing Zscaler-related issues. Educate users on Zscaler features and self-help options. Documentation: Maintain accurate documentation related to Zscaler configurations, troubleshooting steps, and best practices. Participate in incident response and security incident investigations. Domain Infrastructure Security - Zscaler Max Vendor Rate in Per Day (Currency in relevance to work location) INR 8000/ Day Work Location given in ECMS ID Bangalore ( any offshore location works) WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Gurugram
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Wireless, Meraki & Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : -Bachelors degree in information technology related field of study with a network/software engineeri Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will play a crucial role in ensuring the smooth functioning of network infrastructures and providing technical support to resolve any issues that may arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure the smooth functioning of network infrastructures.- Provide technical support to resolve any issues that may arise.- Collaborate with cross-functional teams to troubleshoot and resolve network-related problems.- Monitor network performance and identify areas for improvement.- Implement network security measures to protect against unauthorized access. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and technologies.- Experience with network troubleshooting and diagnostic tools.- Knowledge of network security principles and best practices.- Good To Have Skills: Experience with cloud networking technologies. Additional Information:- The candidate should have a minimum of 2 years of experience in Network Infrastructures.- This position is based at our Gurugram office.- A Bachelor's degree in information technology related field of study with a network/software engineering focus is required. Qualification -Bachelors degree in information technology related field of study with a network/software engineeri
Posted 1 month ago
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