738 Network Troubleshooting Jobs - Page 18

As the Product Support - Lead at SpotDraft, you will manage, mentor, and guide a team of Product Specialists, ensuring smooth operations, efficient issue resolution, and a strong collaboration across departments. You will take ownership of escalated issues, act as a subject matter expert (SME), and provide strategic input for improving both internal processes and customer-facing solutions. Key Responsibilities: 1. Leadership & Mentorship: - Lead and mentor a team of Product Specialists, fostering skill development and professional growth. - Provide guidance on complex troubleshooting, ensuring timely issue resolution and adherence to SLAs. - Manage team performance through regular feedback, performance reviews, and goal setting. 2. Escalation Management: - Serve as the point of contact for escalated issues, ensuring they are resolved efficiently with minimal impact on the customer. - Collaborate with cross-functional teams (Product, Engineering, etc.) to facilitate the resolution of high-priority and complex issues. Implement and oversee the use of support management tools (e.g., Jira Service Management) to track and resolve customer issues efficiently. 3. Process Improvement & Strategy: - Analyze support trends to identify areas for process improvements, suggesting and implementing enhancements to ensure continuous growth in team efficiency. - Collaborate with leadership to refine the product support strategy, ensuring alignment with company objectives. 4. Customer Engagement & Success: - Advocate for customer needs, ensuring customer satisfaction and helping them achieve success through the effective use of SpotDrafts solutions. 5. Reporting & Insights: - Oversee reporting on support team performance, identifying trends and areas for improvement. - Regularly present insights and findings to senior leadership to inform product and support decisions. Who You Are: - 5+ years of experience in a years in product support / technical support or a related field, preferably in a SaaS environment, with at least 1 year in a leadership position. - Deep understanding of API setups, HTTP error codes, database queries, and network troubleshooting. - Expertise in log analysis tools (e.g., DataDog, SUMO Logic) and integrations. - Proven experience in leading and mentoring technical teams. Strong people management and organisational skills, with the ability to motivate a team and drive results. - Ability to handle complex customer issues, serve as an escalation point, and think strategically to prevent recurring issues. - Strong communication skills, with the ability to work effectively with cross-functional teams and communicate complex technical issues clearly to customers and internal stakeholders. - A passion for ensuring customer success, with a focus on building strong relationships with enterprise-level clients. - Willing to work in a fast-paced environment, and comfortable with a 24/7 support structure when necessary. - Experience with enterprise-level customers and large-scale deployments. - Advanced knowledge of security protocols, SSO, and troubleshooting integration issues in complex environments. Working at SpotDraft When you join SpotDraft, you will be joining an ambitious team that is passionate about creating a globally recognized legal tech company. We set each other up for success and encourage everyone in the team to play an active role in building the company. An opportunity to work alongside one of the most talent-dense teams. An opportunity to build your professional network through interacting with influential and highly sought-after founders, investors, venture capitalists and market leaders. Hands-on impact and space for complete ownership of end-to-end processes. We are an outcome-driven organisation and trust each other to drive outcomes whilst being audacious with our goals. Our Core Values Our business is to delight Customers Be Transparent. Be Direct Be Audacious Outcomes over everything else Be 1% better every day Elevate each other Be passionate. Take Ownership

Role & responsibilities Hardware troubleshooting and computer system configuration skills Networking skills, including LAN/WAN management, network security, and performance monitoring Strong problem-solving and technical support skills for diagnosing hardware/software issues Ability to maintain an updated inventory of hardware and software assets Experience with server management, data backups, and disaster recovery processes Preferred candidate profile Minimum 2 years of experiences in same profile Male only Immediate to within 15 days joiners preferable Send CV : wb_hr@emri.in

Greetings, for candidates who are residents of Bangalore and are okay with Work From Office looking in a leading IT MNC w e have a profile for you *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore / Pune Qualification * Graduates * Good Verbal --- communication skills in English ---------------------------------------------------------------------------------------------- *1+ year International Service Desk Experience Salary - Upto Rs 4 LPA -- FOR 1 YEAR EXP -------------------------------------------------------------------- FRESHERS SALARY -- Rs 2.77 LPA ------------------------------------------------------------------------------------------------- Working days -5 (Rotational Shifts) Schedule your interview kindly call or drop your resume on the given numbers HR AAYSHA 9821182649 HR YAGVANSHI 9821182648 HR MAHWISH 9628373764 HR LAIBA 9654201996 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Position Overview: As an integral part of our Managed Services team, the Network Administrator specializes in designing, implementing, and troubleshooting network infrastructures, including wired, Wi-Fi, and security frameworks, with a strong focus on Cisco, Palo Alto, and FortiGate technologies. This role requires a proactive, self-starting individual who can manage multiple projects from design through implementation, effectively communicate technical information to a variety of audiences, and drive projects to successful completion. This highly client-facing position demands excellent service skills across phone, email, and remote assistance platforms, and the ability to build and maintain long-term client relationships. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. IT Service and Support Functions: Offer comprehensive IT support for clients' network infrastructures, prioritizing efficiency and security. Gain specific knowledge of clients' businesses and the role of IT in supporting their objectives. Lead and manage network-related projects, ensuring the successful design, implementation, and troubleshooting of infrastructure. Stay updated on service offerings and align them with clients' needs. Documentation, Reporting, and SLAs: Maintain accurate records of network configurations, project specifications, and client communications. Regularly update clients on the status of projects, changes, and scheduled outages. Identify and address potential client concerns, reporting significant issues to the Service Manager. Professional Development: Engage in continuous learning relevant to network technologies and industry trends. Pursue professional certifications, focusing on areas relevant to our technology stack, including Cisco CCNA/CCNP and Fortinet NSE. Administrative: Accurately document all activities and time spent on service tickets. Adhere to communication protocols and administrative deadlines. Experience: 6-8 years of experience managing complex network environments, particularly with Cisco, Palo Alto, and FortiGate technologies. Demonstrated ability in disaster recovery planning and hardware redundancy. Familiarity with hardware management software tools (e.g., PRTG, Auvik). Proficiency with Cisco ASA/Next-Gen firewalls & switches, Palo Alto firewalls, and FortiGate products. Knowledge: Strong understanding of network security principles and VPN connectivity to support remote workers. In-depth knowledge of network services (TCP/IP, DNS, DHCP) and protocols (OSPF, BGP, SDWAN). Comprehensive understanding of networking systems, including LANs, firewalls, routers, and switches. Core Competencies: Excellent communication skills, with the ability to convey complex network concepts to diverse audiences. Adept at critical thinking and problem-solving. Strong organizational skills and attention to detail. Team-oriented with a collaborative work ethic. Technical Skills: Expertise in network design, implementation, and troubleshooting, with a specific focus on Cisco, Palo Alto, and FortiGate technologies. Experience managing SSL/S2S/Software VPNs and network services infrastructure. Education and/or Experience: Preferred CompTIA certifications. Desirable Microsoft Technology Associate (MTA) and MCSA certifications. Cisco CCNA / CCNP certification is highly valued, as is Fortinet NSE certification. This position offers the opportunity to work with a variety of clients, ensuring their network infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.

The Network Engineer is responsible for the smooth operation, maintenance, and service support of the CCTV camera, setup installation, all types of hardware, accessories, and software/ server. This role involves technical coordination, field service Required Candidate profile Google sheet & Google Docs knowledgeM.S. Word & M.S. Excel knowledgeLetter,application draft IT networking knowledgeNetworking ProtocolsRouting & SwitchingFirewall & Security,Wireless Networking

First-rate interpersonal phone skills, etiquette and work ethic. * Ability to work under pressure with calmness and composure. * Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. * Three (3) to Five (5) years of experience in a previous technical support role. * Prior knowledge or experience on Dell - Compellent product is an added advantage * Networking Troubleshooting Knowledge * Basic Virtualization Knowledge * Storage Networking Knowledge (optional) * Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

First-rate interpersonal phone skills, etiquette and work ethic. * Ability to work under pressure with calmness and composure. * Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures, strong attention to detail, and be able to keep organized notes. * Three (3) to Five (5) years of experience in a previous technical support role. * Prior knowledge or experience on Dell - Compellent product is an added advantage * Networking Troubleshooting Knowledge * Basic Virtualization Knowledge * Storage Networking Knowledge (optional) * Knowledge in Fibre Channel, iSCSI, RAID, Block/File level management and Disaster recovery would be highly beneficial Job Description - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Roles and Responsibilities Troubleshoot and resolve complex network problems using CCNA Voice certification skills. Document customer interactions and resolutions in a timely manner. Provide technical support to customers via phone, email, or chat for networking issues. Desired Candidate Profile 1-4 years of experience in international technical support or related field. Minimum 1 year of experience is mandate. B.Tech/BCA/B.Sc IT and CS /Diploma in IT and CS. Strong knowledge of networking fundamentals, including troubleshooting techniques. Proficiency in English language (written & spoken). Candidate should be comfortable with 24*7 shifts and WFO. Immediate joiners required. Salary between 3.5-4.75 LPA (Negotiable). Interested candidate can share their CV's on- sm00774570@techmahndra.com ur00833696@techmahindra.com Whatsapp- 9582150594 / 8920014013

Requirements for the candidate profile: Certification: Must have a certification in Hardware and Networking Transportation: Bike is mandatory Work Shifts: Must be flexible to work in three shifts 6:00 AM, 2:00 PM, and night shifts as scheduled if required Weekend Availability: Should be flexible to work on Sundays, if required in future Travel: Must be willing to visit branches outside of town as needed

Currently we are looking for Technical Support to join our team! Coimbatore and Hyderabad (relocating candidates also considerable) Technical Support - SME * 2.5 - 5 years of experience * Package is up to 8.5LPA * Work from office * Rotational shift and rotational off * Immediate to 1month notice *Requirements* * 2.5 to 5 years of Technical voice support. * Any Graduate. * Skill set: Technical Support, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, and programming. * Good Communication. Interested candidates Contact HR Nikkitha @ 8655884774/ nikkitha@careeerguideline.com and also refer to the people who are seeking for job.

Share Your Updated Resume On Whatsapp : 9560442606 Roles & Responsibility - Technical Support Executive Troubleshooting and Problem Solving: Identifying and resolving technical issues, including hardware, software, and network problems. Customer Interaction: Responding to user inquiries, providing clear and concise instructions, and ensuring customer satisfaction. Installation and Configuration: Setting up and configuring new hardware and software, including testing compatibility with existing systems. Documentation and Knowledge Base: Maintaining accurate records of issues, solutions, and best practices. Remote and On-Site Support: Providing technical assistance remotely or on-site, as needed. Escalation : Knowing when and how to escalate complex issues to higher-level support teams. System Monitoring and Maintenance: Monitoring IT systems and networks for potential issues and performing routine maintenance tasks. Collaboration: Working with other IT teams to resolve larger system issues. Salary Slab Upto : *CTC* : 31,000 (Approx.) to 35,500 -------------------------------------------- Skills Required Technical Knowledge: Strong understanding of computer hardware, software, and networks. Problem-Solving: Ability to diagnose and resolve technical issues efficiently. Communication: Excellent verbal and written communication skills to interact with customers and colleagues. Customer Service: Ability to provide helpful and courteous support to users. Organizational Skills: Ability to manage multiple tasks and prioritize effectively. Continuous Learning: Willingness to stay up-to-date with the latest technologies and trends. - Work from office - Graduate - Excellent coms - 5 days working - Rotational Shifts 24x7 - Both side cab facility Share Your Updated Resume On Whatsapp : 9560442606

Role & responsibilities: Flexibility to work in US shift is essential. Efficiently triage, log, and prioritize support tickets in accordance with established procedures. Ensure all tickets are resolved in a timely manner, adhering to service level agreements (SLAs). Communicate effectively with users to provide updates and solutions to their issues Provide expert technical assistance to employees on a diverse range of software, hardware, and networking issues. Troubleshoot and resolve problems with user devices, including desktops, laptops, printers, and other peripherals. Deliver high-quality support via various channels such as phone, email, and chat. Manage and administer Microsoft 365 applications and services, including Exchange Online, OneDrive for Business, Microsoft Teams, and other collaboration tools. Support users with issues related to Microsoft 365 services, including account management, access permissions, and feature functionality. Monitor and maintain the health of Microsoft 365 services to ensure optimal performance. Provide support for common software applications used within the company, such as Outlook, Microsoft Teams, and Zoom. Assist with software installation, configuration, and troubleshooting to ensure smooth operation and integration with other systems. Set up, configure, and maintain user workstations, laptops, printers, and other networkconnected devices. Diagnose and resolve issues with printers, copiers, scanners, and other office equipment. Ensure that all hardware and peripherals are functioning correctly and are up to date with the latest software and drivers. Perform routine software updates and installations to maintain system performance and security. Perform regular virus, spyware, and adware scans to ensure the security and integrity of company systems and data. Implement and monitor security measures to protect against potential threats and vulnerabilities. Utilize diagnostic techniques and remote tools to troubleshoot and resolve issues for users who are working off-site or in remote locations. Provide clear instructions and guidance to users during remote troubleshooting sessions. Preferred candidate profile: Bachelors degree in information technology, Computer Science, or Related Field. 5-7 years’ experience as Help Desk/Call Center/IT Technician. Proven experience in an IT support role, with a strong understanding of software, hardware, and networking concepts. Proficiency in managing and supporting Microsoft 365 applications and services. Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Experience with remote troubleshooting tools and techniques. Knowledge of virus, spyware, and adware protection and removal processes. Ability to work independently and manage multiple priorities effectively.

Role & responsibilities Minimum Education: Bachelors degree required Minimum Experience: 3+ year of experience in a customer support role. Technical support background is a plus Knowledge, Skills, and Abilities: Working knowledge of Microsoft Windows, Mac OS/OSX, iOS, and Android operating systems Ability to listen and understand the end user's concern so that the best response is given Ability to communicate clearly and concisely (and with proper spelling/grammar) Must develop an in-depth understanding of UWorlds products. Have the flexibility to work on some holidays and weekends, based on a rotating schedule JOB RESPONSIBILITIES: Customer Issue Resolution Aim to have first contact resolution Manage and resolve technical and product support requests from customers efficiently and accurately We are looking for customer care specialists who can communicate confidently and react quickly to our customer's technical, billing/account, product usability, and product navigation Customer Service Excellence Display professionalism and empathy during all interactions with end-users Be a problem solver and solution champion for end-users Data Entry and Tracking Log and document common user issues accurately within the ticketing system Collaborate in writing Knowledge base articles based on customer interactions Consult and Collaborate Maintain interdepartmental communication in order to communicate end-user feedback to stakeholders

Job description Designation Trainee Salary 2.5-3.25 lakhs Experience & Fresher Eligible Any Degree( all streams eligible ) Location – Chennai /vizag/Hyderabad Immediate joining. Pls apply for the job in Naukri.com, we will check & update you. Thanks.

Role & responsibilities 1.Install, configure, and maintain operating systems on desktop and laptop computers. 2.Troubleshoot and resolve hardware, software, network, and CCTV-related technical issues. 3.Maintain up-to-date records of IT hardware assets and consumables inventory. 4.Ensure timely updates of antivirus software and Windows critical patches across all endpoint devices. 5.Configure and manage email backup solutions for users on Zimbra and Microsoft 365 (M365). 6.Install and provide support for engineering software, including SolidWorks, AutoCAD, and other related applications. 7.Respond to IT hardware-related incidents and ensure timely resolution to minimize business downtime. Preferred candidate profile Minimum 6 years of experience in maintaining industrial IT hardware and infrastructure. Good knowledge of computer hardware, Windows/Linux operating systems, and basic networking. Experience in managing antivirus software, system updates, and backups. Hands-on experience with Zimbra and Microsoft 365 email systems. Familiarity with installing and supporting software like SolidWorks and AutoCAD. Ability to troubleshoot hardware, software, network, and CCTV issues. Office 365 and Zimbra Mail administration Ability to effectively influence the stakeholder Windows 10 and 11 Administration

Hi Job Seekers !! Are You Looking For Work in Call Centre ? We Are Hiring For Chandigarh / Mohali Location For BPO Start your Career with BPO No experience required Call Sourabh Now @ 9779924404 for interview We do not Charge Consultancy Fee Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Facilities :- Career Growth PG available nearby In House Cafeteria Subsidised Meals Call Sourabh @ 9779924404

Hiring International Technical Voice Support Executive Call/ WhatsApp - 9147047908, 9147047909 Location: Gurgaon Salary: 5LPA Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary ( Upto 5 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities For Further Details you can conncet with our HR Team

Min 1 Yr Exp Into Technical Support International Voice CTC - Up to 4 LPA + Allownces and Incentives 24*7 US Shift / WFO Both Way Cab 5 Days Working 2 Days Rotational Off Interview - Virtual Location - Pune Surbhi - 8905959447

Roles and Responsibilities Provide technical support to customers through phone, email, or chat for hardware, software, network, and LAN issues. Troubleshoot and resolve complex technical problems related to desktop systems, laptops, printers, routers, switches, firewalls, antivirus software, and other peripherals. Collaborate with internal teams to identify root causes of recurring issues and implement solutions. Document customer interactions using CRM tools to track tickets and escalate critical cases when necessary. Stay up-to-date with product knowledge base articles to provide accurate information to customers.

Job Opportunity: Network Field Engineer Locations: Shimla ( Rampur), Solan Join Sify Technologies, as a Field Network Engineer in Shimla( Rampur) Responsibilities: Install, configure, and troubleshoot network equipment. Conduct site surveys and assessments. Collaborate with teams to resolve network issues. Provide technical support to client. Qualifications: Bachelor's degree /Diploma/ Any Graduate Proven experience in a similar role Strong technical skills in Networking Excellent problem-solving and communication skills Willingness to travel Benefits: Competitive salary Health insurance and employee benefits How to Apply: Send your resume with the subject "Field Engineer Application with Preferred location name to apurbabasu.mallik@sifycorp.com

Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Switches and Routers Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Knowledge of network troubleshooting, Ethernet & IP configuration Networking Concepts Basic server Knowledge 2014 to 2024 batches Male candidates only

Job Title: IT Support Engineer (Mid-Level) Location: Noida Company: TechRyde Pvt. Ltd. Experience Required: 1-2 Years Employment Type: Full-Time About TechRyde Pvt. Ltd. TechRyde is revolutionizing restaurant operations by simplifying the digital ordering landscape. Our flagship product, Order app, streamlines order and menu management, eliminating the need for multiple tablets and reducing manual intervention. With trusted partnerships across industry giants like KFC and Pizza Hut, TechRyde empowers restaurants to elevate guest experiences and drive revenue growth through cutting-edge digital solutions. Job Overview: We are seeking a skilled and proactive IT Support Engineer with 12 years of hands-on experience to manage and maintain our IT infrastructure and hardware. The ideal candidate will be responsible for overseeing servers, diagnosing and fixing hardware issues (such as hard disk failures in laptops), managing network systems, and ensuring smooth internet and router functionality. Key Responsibilities: • Manage and maintain servers, workstations, and storage systems. • Troubleshoot and repair hardware issues, including laptops and hard drives. • Monitor and manage IT infrastructure to ensure optimal performance and security. • Provide support for network connectivity issues and ensure stable internet access. • Configure and troubleshoot routers, switches, and firewalls. • Maintain documentation of IT assets, procedures, and troubleshooting logs. • Assist in IT procurement and vendor coordination when necessary. • Provide timely technical support to internal teams. Required Skills & Qualifications: • Bachelors degree in information technology, Computer Science, or related field. • 1-2 years of relevant experience in IT support and infrastructure. • Strong knowledge of server and hardware management. • Experience in diagnosing and fixing hard disks and other laptop-related issues. • Sound understanding of networking concepts and internet technologies. • Hands-on experience with routers, switches, and basic network troubleshooting. • Certification in CCNA (Cisco Certified Network Associate) or equivalent is mandatory. • Strong communication and problem-solving skills. Preferred Qualifications: • Exposure to system administration tools. • Familiarity with data backup and disaster recovery practices. • Ability to work independently and in a team-oriented environment. What We Offer: • Competitive salary package. • Supportive team and work environment. • Opportunities for professional growth and training.

Job Title: System Administrator Company: Senwell Group Private Limited, Pune Location: Kharadi, Pune Experience: 2 to 6 Years Preference: Immediate Joiner Job Summary: Senwell Group Private Limited is seeking a skilled and proactive System Administrator to manage and maintain the organization's IT infrastructure. The ideal candidate will have 3 to 6 years of relevant experience, strong problem-solving abilities, and a proactive approach to ensuring the smooth functioning of all IT systems. Key Responsibilities: Install, configure, and maintain servers, desktops, laptops, printers, and network devices. Monitor system performance and ensure availability and reliability of IT services. Manage Active Directory, Office 365, DNS, DHCP, and file servers. Handle data backups, disaster recovery, and data security protocols. Troubleshoot hardware, software, network, and system issues. Install and update software applications and security patches. Manage IT asset inventory, licensing, and documentation. Ensure cybersecurity best practices including antivirus, firewall, and vulnerability management. Coordinate with external vendors for procurement, AMC, and support contracts. Provide end-user support for hardware, software, email, VPN, and network connectivity issues. Implement IT policies and standards as per company guidelines. Maintain access control systems, biometric systems, and CCTV monitoring solutions. Ensure proper functioning and uptime of internet connectivity, firewall, and VPN solutions. Key Skills: Windows Server Administration (2016/2019/2022) Active Directory, Group Policy Management Office 365 Administration Network troubleshooting (LAN/WAN, VPN, Firewall) Hardware troubleshooting (Servers, Laptops, Printers, Scanners) Cybersecurity fundamentals Backup and Disaster Recovery Management IT Documentation and Asset Management Strong analytical and problem-solving skills Excellent communication and interpersonal skills Preferred Qualifications: Bachelors Degree in Computer Science, Information Technology, or related field. Certifications like MCSE, MCSA, CCNA, or equivalent (preferred but not mandatory). Experience in IT support in a corporate/manufacturing environment will be an added advantage. Immediate joiners will be given preference. Salary & Benefits: Competitive salary package based on experience and skillset. Opportunity to work in a fast-growing and dynamic organization. Performance-based incentives. Professional growth opportunities.

Required - Min 1 year exp in Technical voice process (B2C) Skills - Hands-on exp on Active Directory, VPN, ServiceNow, and ticketing tools Location - Bangalore CTC - Up to 6 LPA US Shifts Both way cabs Immediate joiners Drop your cv on - 8529546798