738 Network Troubleshooting Jobs - Page 17

Strong expertise with DHCP, DNS administration, and LAN/WAN Proficiency with SonicWall firewall administration and SonicWall wireless access points In-depth understanding of L2 switching (VLANs, STP, link aggregation) and L3 routing concepts Over time allowance Performance bonus

Job Title: Technical Support Engineer & Desktop Support Job Summary: We are hiring a skilled Technical Support Engineer with expertise in desktop support, switches, and servers. The ideal candidate will be responsible for providing end-user support, troubleshooting hardware/software issues, and managing desktop systems. Additionally, the role includes ensuring compliance with audit points related to IT systems, network infrastructure, and security protocols. Key Responsibilities: Provide technical support for desktop systems, hardware, software, and Network peripherals. Troubleshoot and resolve issues related to network switches, servers, and IT infrastructure. Install, configure, and maintain operating systems (Windows/macOS) and software. Manage and support server environments and network configurations. Perform regular system maintenance, updates, and security patches. Ensure compliance with internal and external audit requirements related to IT systems and infrastructure. Respond to and resolve support tickets, ensuring timely issue resolution. Collaborate with IT teams to resolve complex infrastructure and connectivity problems. Maintain accurate documentation for audit purposes, including system configurations, changes, and support activities. Qualifications: 2+ years of experience in technical support and desktop support. Hands-on experience with switches, servers, and network configurations. Proficient in Windows OS, macOS, and troubleshooting hardware/software. Strong knowledge of networking concepts, server management, and IT security. Experience with audit point compliance and knowledge of security protocols. IT certifications (CompTIA Network+, MCSA, etc.) are a plus. Excellent problem-solving, communication, and organizational skills. Preference: - Near By in Thane Office who is easily available for Support.

We are looking of a Networking Engineer for a construction company located in Mohali ( Punjab ) Note - Candidate should have good experience in Microsoft office 365 and Odoo, ERP Software Interested candidate may call @ 9815434450

Diadem Technologies Pvt. Ltd. is a leading cloud service provider and web hosting company based in India, offering managed IAAS, PAAS, and DRaaS solutions to clients nationwide. With over two decades of experience, we are committed to providing innovative and scalable solutions for businesses, especially SMEs. Join our team and be a part of a dynamic organisation driving technology transformation. Role Overview: We are looking for a motivated and detail-oriented individual who wants to build a career in networking and infrastructure support. This role offers hands-on exposure to working with firewalls, switches, server hardware, and IT asset management in a live data center environment. Key Responsibilities: - Assist in basic configuration tasks on FortiGate firewalls (VPN, port forwarding, internet access rules) - Support setup and cabling of network switches and servers - Learn to configure RAID, access IPMI interfaces, and perform OS installations - Maintain IT asset records and inventory of data center equipment - Update documentation, network diagrams, and server logs under supervision - Communicate with vendors and internal teams for hardware coordination and issue resolution Must-Have Skills: - Basic understanding of computer networking (TCP/IP, IP addressing, VLANs) - Familiarity with concepts of firewall and switch usage - Good communication skills and willingness to work in a structured environment - Strong desire to learn and grow in data center and IT infrastructure support - Attention to detail and basic documentation habits Good-to-Have Skills: - Exposure to FortiGate, Mikrotik, Cisco, or other network devices - Hands-on experience in any server or network lab setup during coursework - Any internship, project, or lab work in server deployment, RAID, or IPMI - Basic scripting knowledge or Linux/Windows OS installation experience Educational Qualification: - Diploma or Bachelor's Degree in IT, Computer Science, Electronics, or a related stream - Candidates who have completed a recognized networking course (e.g., CCNA, hardware networking diploma) will be given preference Why Join: - Great opportunity for early-career professionals to gain hands-on infrastructure skills - Work alongside experienced network and infrastructure engineers - Exposure to real-world data center operations, firewall and switch management - Structured training, SOPs, and mentorship provided for growth

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Troubleshooting Network connectivity in a LAN/WAN environment Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch Male candidates only

Role & responsibilities Minimum 3-5 years work experience with managing an IT Infrastructure portfolio for a large / Mid-size organization. Provide technical support to end-users for hardware and software issues. Install, configure, and troubleshoot desktop systems, workstations, and applications. Diagnose and resolve hardware and software issues. Set up and configure new laptops, desktops, and peripherals. Install and configure software applications and operating systems. Maintain the inventory of all equipment, software, and software licenses. Manage security solutions, including firewalls, anti-virus, and intrusion detection systems. Provide support for network connectivity or related network issues for the user community. Ensure all incidents and service requests are logged and updated promptly within the ticketing system. Collaborate with IT team members to ensure efficient operation of the organization's desktop computing environment. Provide orientation and guidance to users on how to operate new software and computer equipment. Install, configure, and maintain security infrastructure tools, including firewalls, intrusion detection/prevention systems, endpoint protection, virtualization etc. Configure and manage Active Directory (AD) and DNS. Implement and maintain network infrastructure, including firewalls and security measures. Document and track technical issues and resolutions. Preferred candidate profile Proven work experience as an IT Support Engineer / Technical Support Engineer, or similar role. Strong knowledge of Windows and Mac operating systems. Hands-on experience with desktop and laptop hardware troubleshooting and repair. Experience with software installation, configuration, and troubleshooting. Knowledge of Active Directory (AD), DNS configuration and management. Knowledge of network fundamentals including LAN, WAN, VPN, wireless networks and Firewalls to ensure connectivity and data transmission efficiency. Ability to prioritize and manage multiple tasks simultaneously. Excellent problem-solving and communication skills. Customer-oriented and ability to provide excellent customer service. Ability to work in a team environment. Network infrastructure management (firewalls, routers, switches). Operating system installation, configuration, and maintenance (Windows). Hardware and software troubleshooting. Firewall configuration and security measures.

Hiring Trainers: 1. Networking & Cyber Security : BTech/Diploma with 4+ yrs practical/training experience 2. IT Hardware : BTech/Diploma with 4+ yrs experience 3. ELV Systems : Diploma with 4+ yrs in ELV systems (CCTV, ACS, PA, etc.) Health insurance

Job description Job Description. Job Title: Customer Service Executive (International Chat Process). Location: Gurgaon Interview mode : Virtual only Excellent communication skills in English (both verbal and written). Qualifications: Graduates & Undergraduates Both can apply Excellent communication skills in English (both verbal and written). Experience: Freshers & Experienced Both Salary: Up to 27k CTC Perks & Benefits: Both Side Cab Facilities within hiring Zone. 5 Days working Rotational Shifts (Mostly Night Shifts), 2 Days roaster off To apply share below mentioned details along with resume on WhatsApp - 6393619575 (HR Sachin) Name - Contact - Email - Qualification - Experience - Current Address - Thanks and regards sachin Kumar Singh

Role- Tech Support Executive Min 1- 2 Yrs Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

Roles & Responsibilities - Dental Intraoral scanner management, Preventives and administration Managing and installing IT infra including Laptop, desktop, modem/routers, NW printers, CCTV etc. Handling IT issues related to scanners promptly. Monitoring internet and coordinating with Dental OEM, ISP & other third-party vendors for support Handling queries and helping users in optimal use of systems and application IT and Scanner Inventory management Carry out regular preventives and keep all devices in healthy state Own Conveyance (Must) Job Role - IT executive Qualification - Graduate Experience - Minimum 2 years Job Type - Full time Location - Bangalore SKILLS REQUIRED Ability to provide support to local as well as remote locations. Knowledge of remote access tools, hardware, and software troubleshooting Working on weekends and support telephonically during off days Have worked on application support in handling user queries and training

New Era Technology is seeking dynamic and customer-focused IT Analysts to join our internal technical support team . As an IT Analyst, you will be the first point of contact for internal employees, handling Level 1 technical support requests via phone and ticketing systems. You will play a critical role in ensuring a seamless IT experience for our internal users, demonstrating technical proficiency, clear communication, and strong problem-solving skills. Key Responsibilities Serve as an Internal IT Technical Support Executive handling inbound calls and ticket-based requests. Troubleshoot and resolve procedural, process, and technical issues raised by internal users. Accurately log, monitor, and manage all support requests and resolutions using designated tools. Take end-to-end ownership of IT issues and escalate as needed to ensure timely resolution. Follow up on open tickets and ensure closure in accordance with SLA and user satisfaction. Identify recurring issues and recommend improvements to reduce repetitive problems. Act as an advocate for internal users by addressing their concerns and providing timely updates. Collaborate with other support team members to deliver effective solutions. Adhere to established protocols for ticket triaging, escalation, and problem resolution. Recommend enhancements to support procedures and workflows to improve service desk efficiency. Perform other duties as required by the team or management. Required Qualifications & Skills Graduate Degree (preferably in Computer Science or Electronics Engineering). Excellent verbal and written communication skills. Strong interpersonal skills to effectively interact with IT and non-IT stakeholders. Willingness to work in rotational shifts (24x7 environment), including weekends and night shifts. Preferred Qualifications (Good to Have) Minimum 6 months experience in international call centers or IT service desks supporting global users. Technical support-related certifications or formal training in IT support. Working knowledge of Windows OS , Microsoft Office Suite, and basic network troubleshooting. Ability to independently resolve routine issues and escalate complex problems as needed. Strong multi-tasking ability and comfort handling high-pressure situations. Customer-centric mindset with a commitment to service excellence. Why Join Us Be a part of a growing global IT organization with a collaborative work culture. Work on exciting challenges that directly impact employee productivity. Develop your technical and customer service skills in a supportive environment

International voice process (Technical support) Need to resolve technical issues of customers through calls and remote. 5 days working Rotational shifts Need 1 year experience technical support process Contact- Ishita - 9529411055 Pragati-9696837450

Job summary: The team is looking for driven individuals who are up to the challenge of solving customer issues and providing a positive customer experience. Technical Customer Service (CS) Associates are technically savvy problem solvers with a focus on customer account security and issue resolution. An ideal candidate would need to be an excellent listener, quick learner, and able to handle ambiguity. You would need the ability to communicate professionally, with maturity and self-confidence. . Key job responsibilities: Providing prompt, efficient, detailed service by engaging directly with customers Patiently listen to, understand, and solve complex technical customer issues Investigating, documenting, and resolving issues Navigating multiple system applications and researching applicable solutions with ease Developing detailed knowledge about products, services and features Providing advanced device troubleshooting solutions Being a voice and advocate for our customers when something doesnt feel right Working with cross-functional support teams to ensure a consistent and high-quality level of support. Acting as an advocate for our customers by reporting and acting on observed areas for improvement Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience This position may require that you handle various contacts types including; Chat, Email, Inbound and Outbound voice calls with our customers Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Voice Assessment Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: varies based on candidate experience Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks, Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station Kindly share your resume to email: tournika.k@sutherlandglobal.com. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com.

Senior IT Support Engineer: Firewall,laptop,printer&network Email&user data backup,,assets taking care,CCTV&Attendance Excellent troubleshooting skills work independently & in a team environment. share your updated resume on hr@wiggles.in

5+ years of deep, applicable networking experience Familiarity with Dynamic and Static Routing, Switching, Firewalling, VPN, Cloud, Wireless, and general network troubleshooting Previous experience with audits (SOC 1 / 2, ISO, PCI, etc.) such as providing evidence for controls AA/AS degree encouraged; equivalent experience accepted. Willingness and excitement to learn Networking experience with VPC, V-NET, VPN, Load Balancers, Web Application Firewalls, Express Route

Were Hiring: CCTV Engineer Location: Shimla, Himachal Pradesh | Experience: 35 Years | Salary: As per skill set Key Responsibilities: Install, configure, and maintain CCTV surveillance systems at client sites Conduct detailed site surveys to assess equipment and cabling requirements Troubleshoot and repair camera, DVR/NVR, and network issues Coordinate with internal teams and vendors to ensure timely project delivery Ensure system functionality, performance testing, and client training Maintain documentation for installations and service calls Requirements: 3–5 years of experience in CCTV system installation and maintenance Strong knowledge of DVRs/NVRs, IP cameras, cabling, and network setup Ability to read site layouts and wiring diagrams Willing to travel for on-site work in Shimla and nearby areas Good coordination and communication skills If interested share your cv at kundan@tnspl.in or connect me at 8766256633

Lead & Manage all IT operations including network, hardware, software, and systems administration Ensure the security of IT systems, implement firewalls, antivirus,data backup, Manage vendor relationships and negotiate IT contracts, services

Hiring Technical Support professionals for one of the leading MNC Location: Hyderabad Shift: Night shift Work mode: WFO Should have relevant experience into Linux, Email configuration, SQL,Cloud support,email framework Excellent communication skills

Role & responsibilities SYSTEM MANAGEMENT, NETWORK ADMINISTRATION,SECURITY,TROUBLESHOOTING,BACKUP AND RECOVERY,USER SUPPORT Preferred candidate profile

We at IMRIEL (An Allata Company) are looking for a System & Network Administrator to assist in managing and maintaining our IT infrastructure. The ideal candidate will have a basic understanding of networking, system administration, and IT support . This role involves monitoring system performance, troubleshooting network issues, ensuring security compliance, and providing end-user support. Experience : 3 to 6 years. Location : Vadodara What you'll be doing: Assisting in installing, configuring, and maintaining servers, workstations, and operating systems ( Windows/macOS ). Monitoring system performance and troubleshooting hardware/software issues. Supporting LAN, WAN, VPNs, and Wi-Fi configurations . Providing technical support for employees regarding hardware, software, and network issues. Assisting with security compliance, firewall management, and endpoint protection . Performing basic system backups, updates, and patch management . Documenting IT procedures, asset inventories, and troubleshooting steps. Collaborating with senior IT administrators and network engineers for process improvements. What you need: Basic Skills: Bachelor's degree in Computer Science, Information Technology, or a related field . Certifications (Preferred but not mandatory): CCNA, MCSA, CompTIA Network+, CompTIA Security+.[TP1] Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls). Familiarity with operating systems (Windows, macOS) and troubleshooting. Basic knowledge of Active Directory, Office 365, and cloud services . Hands-on experience with hardware support (laptops, desktops, servers, printers, routers, switches) . Ability to diagnose and resolve technical issues in a timely manner . Responsibilities: Assist in user account management and system access controls. Monitor and troubleshoot server and workstation performance . Perform regular updates, patching, and backup management . Support the team in network configuration, troubleshooting, and security . Assist in setting up and maintaining VPNs, LAN/WAN connections, and firewall rules . Provide helpdesk support and resolve employee technical issues . Ensure smooth hardware and software deployment . Ensure adherence to IT security policies and best practices . Support antivirus management and security monitoring . Maintain accurate records of IT assets, incidents, and resolutions . Create internal knowledge base articles for self-help resources. Good to know: Certifications such as CCNA, MCSA, CompTIA Network+, or CompTIA Security+. Knowledge of cloud platforms (AWS, Azure, Google Cloud). Experience using IT service management (ITSM) tools (e.g., Jira, ServiceNow, Freshservice). Must Haves: Bachelors degree in computer science, IT, or a related field . Ability to troubleshoot and resolve issues efficiently . Strong foundation in IT networking, system administration, and cybersecurity principles . Proactive and detail-oriented mindset with the ability to multitask.

We are hiring Manager / Sr. Manager IT Infrastructure (L2L3) with 8–10 years of hands-on experience in IT infrastructure management, Windows Server environments, enterprise networking, and user support. The ideal candidate must have a strong background in IT operations, system security, and support for 500+ users including senior leadership. Key Responsibilities: Manage Microsoft Windows Server 2016/2019 environments. Administer AD, DNS, DHCP, Group Policies. Handle Microsoft 365 (Exchange Online, OneDrive, Teams). Monitor servers, perform backup/restoration, patching, server hardening. Configure and troubleshoot firewalls, routers, switches. Work with technologies like Checkpoint, Palo Alto, Fortinet, Cisco Switching, Load Balancer, DLP, Web Proxy, VOIP, SDWAN. Address L2-L3 issues and support escalations from desktop/server teams. Manage outsourced IT support staff and ensure SLA adherence. Close VAPT observations and handle audits from regulatory bodies. Support VIP/Sr. Management users with high-quality technical service. Prepare monthly IT infrastructure reports. Evaluate and implement new technologies. Follow ITIL framework practices. Desired Candidate Profile: 8–10 years of experience in IT infrastructure domain. Bachelor’s degree in IT/Computer Science or equivalent. Experience in stock broking firms preferred. Excellent troubleshooting, communication, and documentation skills. Proactive and open to learning new technologies Key Skills: Windows Server | Active Directory | Microsoft 365 | Server Monitoring | Network Security | Firewalls (Checkpoint/Palo Alto/Fortinet) | Cisco Switching | DLP | Load Balancer | Backup & Restore | VAPT | ITIL | Desktop Support | VOIP | SDWAN | Group Policy | DHCP | DNS | Server Hardening | VIP Support Interested Can drop Resume on below Mail dharti.gothi@upgrad.com 8356993985

Job Description and Person Specification The purpose of the role is to provide high quality technical support of the systems infrastructure that is used by staff and pupils across the trust. The IT Systems Engineer will work proactively and reactively to maintain reliable technical services working hands-on to provide appropriate solutions. This role includes Systems responsibility to ensure the effective delivery of an outstanding and robust IT Service across the Trust, As a Systems Engineer you will ensure that all services are secure, effective, reliable, fit for purpose and can adapt to changing circumstances. All staff are required to work flexibly and in a way that encourages a positive work environment that is solution focused and proactive for all. Key Points: - Provide first-level technical support to all center locations for hardware and software issues. Troubleshoot network connectivity issues, printer problems, and system malfunctions. Assist in setting up, configuring, and maintaining computers, servers, and network devices. Support managing and maintaining IT assets, including software licenses and hardware inventory. Help monitor and maintain system performance and security. Support in administering user accounts and permissions across various systems and platforms Hands-on experience with routers, switches, firewalls, and other networking devices. knowledge of networking, operating systems (Windows/Linux), and common software applications. Knowledge of IT systems, networks, and protocols. Support network security measures, including firewalls, antivirus, and data protection. Provide technical assistance to employees regarding hardware and software issues. knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) Previous internship or experience in IT support or networking. Knowledge of Microsoft 365 Admin. Monitor the system daily and respond immediately to security or usability concerns. Upgrade systems and processes as required for enhanced functionality and security issue resolution. Administrate infrastructure, including firewalls, databases, malware protection software and other processes. Advanced knowledge of system vulnerabilities and security issues Ensure security through access controls, backups and firewalls Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery. Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Define network policies and procedures

Designation IT Engineer Shift Timing Flexible Installing and maintaining hardware and computer peripherals, Installing and upgrading operating systems and computer software, Troubleshooting networking and connection issues, Advising on software or hardware upgrades, To support daily technical support activities for desktop, data, and server management Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance Maintain technical documentation in association with other functional departments To perform the system changes adhered to organizational policies Application Build deployment on client infra and cloud infrastructure Basic Knowledge of database and IIS Qualification b-tech Candidates should be comfortable for 24*7 shifts,

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

NS-Lead B2B Global Skill: CCNA, CCNS Desktop & Laptop Support Linux Administrator Data Security RAID OS & Office Support Education Qualification: Any Graduate with Technical Skills Network & Support Engineer to join our dynamic team and embark on a rewarding career journey Network Troubleshooting: Diagnose and resolve network-related issues, including connectivity problems, hardware and software failures, and performance bottlenecks. Technical Support: Provide timely and effective technical support to end-users, assisting them with network-related queries, concerns, and issues. Network Monitoring: Monitor network performance, availability, and security to proactively identify and address potential issues before they impact operations. Incident Management: Respond to and manage network incidents, adhering to established procedures and escalating complex problems as necessary. Configuration Management: Configure, maintain, and update network devices, including routers, switches, firewalls, and access points, to ensure optimal performance and security. Network Documentation: Create and maintain comprehensive documentation of network configurations, diagrams, procedures, and troubleshooting steps. Network Security: Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls, to protect against unauthorized access and data breaches. Skill: CCNA, CCNS Desktop & Laptop Support Linux Administrator Data Security RAID OS & Office Support Education Qualification: