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1.0 - 5.0 years
4 - 5 Lacs
chennai
Work from Office
Roles and Responsibilities * Provide technical support to customers via phone, email, or chat for desktop and laptop issues. * Troubleshoot and resolve hardware and software problems in a timely manner. * Collaborate with internal teams to escalate complex issues and ensure customer satisfaction. * Document customer interactions and resolutions in a clear and concise manner. Desired Candidate Profile * 1-5 years of experience in technical voice process, IT helpdesk, international technical support, troubleshooting, or technical support roles. * Strong knowledge of desktop/laptop hardware and basic networking concepts. * Excellent communication skills with the ability to articulate technical ...
Posted 1 month ago
3.0 - 8.0 years
1 - 3 Lacs
gurugram
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 month ago
0.0 years
2 - 3 Lacs
chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting,Ethernet and IP configuration 2015-2025 batches
Posted 1 month ago
3.0 - 6.0 years
6 - 15 Lacs
mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, our Security Consultants are game-changers, constantly pushing the boundaries of what's possible and transforming the way our customers do business. We're looking for a talented individual who thrives in a dynamic environment and is ready to take on the challenge of protecting organizations from threats both known and unknown – bein...
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
pune, bengaluru, delhi / ncr
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore Required Candidate profile Fresher & Experienced both Fresher must be Graduate in Technical having knowledge Related to Hardware or Networking Good Communication Skills HR Fizza - 8400757681 HR Rehan - 9355761814
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
bengaluru
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Bangalore Required Candidate profile Fresher & Experienced both Fresher must be Graduate in Technical having knowledge Related to Hardware or Networking Good Communication Skills HR Fizza - 8400757681 HR Rehan - 9355761814
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
pune, bengaluru, delhi / ncr
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore Required Candidate profile Fresher & Experienced both Fresher must be Graduate in Technical having knowledge Related to Hardware or Networking Good Communication Skills HR Fizza - 8400757681 HR Rehan - 9355761814
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
bengaluru
Work from Office
Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Bangalore Required Candidate profile Fresher & Experienced both Fresher must be Graduate in Technical having knowledge Related to Hardware or Networking Good Communication Skills HR Fizza - 8400757681 HR Rehan - 9355761814
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
In this role at Lutron's Gurgaon team, you will be a part of the Infrastructure team (Network), leveraging your technical expertise to solve complex business challenges and deliver high-quality Infrastructure solutions. You will collaborate closely with a team of skilled Computer Science and IT professionals, contributing to innovative projects that support global operations and enhance the customer experience. **Key Responsibilities:** - Monitoring network performance, identifying and resolving network issues, performing routine backups, and applying software updates - Diagnosing network connectivity problems, analyzing network traffic, and resolving user-related network issues - Implementi...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an Associate Engineer - IT at Flex, you will play a crucial role in monitoring and supporting the infrastructure and remote devices in the network. You will follow Helpdesk tickets using the ITIL Process, attending incidents and requests logged by users on a day-to-day basis within the SLA timelines. Being the first point of escalation, you will install and maintain an Active Directory Service, managing user and group accounts in Windows 2008/2012. Your responsibilities will include updating and maintaining users, groups, and organization units, imaging laptop/desktops with MDT, and troubleshooting booting, hardware, and OS performance issues. Additionally, you will troubleshoot hardware-...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
As an experienced developer, your role will involve developing high-quality applications and designing scalable code. Here are the details of your responsibilities: - Demonstrate product expertise. - Troubleshoot issues within the Genesys Cloud environment, including SIP & Network. - Understand Architect Call Flow changes in Genesys Cloud. - Assess complex situations and make appropriate recommendations. - Initiate and suggest process improvements to enhance efficiencies for supporting Genesys solutions. - Adhere to support processes and best practices. - Prepare and/or review functional requirements documentation. - Work with clients to help them understand best practices for a VoIP telepho...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
Role Overview: As a Technical Support Specialist in our team, your main responsibility will be to provide timely ERP support to retailers, troubleshoot technical issues related to databases, and ensure smooth operations. Your expertise in MSSQL databases and your customer-first approach will be crucial in resolving issues effectively. Key Responsibilities: - Provide technical support to retailers using our ERP system. - Troubleshoot functional and technical ERP issues to ensure timely resolution. - Establish and test database connections, including user credentials and network-related troubleshooting. - Diagnose and resolve MSSQL-related issues such as query failures, deadlocks, timeouts, an...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Role Overview: At Illumina, you have the opportunity to expand access to genomic technology and contribute to realizing health equity for billions of people worldwide. Your work enables life-changing discoveries that improve human health through early disease detection, diagnosis, and treatment options. Working at Illumina means being part of a bigger purpose, surrounded by exceptional individuals, inspiring leaders, and impactful projects that allow you to exceed your own expectations. Key Responsibilities: - Quickly and accurately answer technical questions, with a focus on Illumina's bioinformatics and software products - Professionally triage, troubleshoot, and resolve customer complaint...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an experienced candidate with 2+ years of experience, you will be responsible for the following in Bangalore: **Role Overview:** You will be required to handle monitoring, configuration management, and reporting functions for servers to create a hands-off environment. Additionally, you will design and configure Group Policies, create AD users, manage access rights, OUs, GPOs, and network drives. Your role will involve managing Windows Server infrastructure, having advanced knowledge of Windows Server (2008~2019) and desktop Operating Systems like Win 11 ~ win 7, understanding LAN/WAN networking, and possessing expert skills in Active Directory/LDAP user and group administration. Troublesh...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
Role Overview: You will be responsible for implementing and configuring Secure Web Gateway appliances or any cloud-based solutions. Your role will involve working on Web filtering policies, blocking malicious sites, enforcing access control policies, and inspecting traffic for unwanted usage. Additionally, you will develop, enforce, and update web usage policies as per organizational requirements. Monitoring web traffic and taking action as per guidelines into the SWG solution will also be a key aspect of your responsibilities. Providing technical support to users experiencing issues related to web access, connectivity, or security events is another crucial part of your role. Strong troubles...
Posted 1 month ago
0.0 years
2 - 3 Lacs
chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Basic server Knowledge Switches and Routers Address user tickets regarding hardware, software and networking 2015 to 2025 batch can apply Male candidates only
Posted 1 month ago
0.0 years
2 - 3 Lacs
chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Address user tickets regarding hardware, software and networking Networking Concepts 2015 to 2025 batch can apply Male candidates only
Posted 1 month ago
4.0 - 8.0 years
0 - 0 Lacs
agra, uttar pradesh
On-site
As a Sr. IT Manager at our company in Agra, your role will involve providing Level 2+ support for network infrastructure, which includes switches, routers, firewalls, and other networking equipment. You will be responsible for diagnosing and resolving complex network issues, ensuring minimal disruption to services. Collaborating with cross-functional teams to design and implement network solutions that meet business requirements will be a key part of your responsibilities. Monitoring network performance and capacity, while making recommendations for upgrades and improvements, will also be essential. Key Responsibilities: - Develop and maintain documentation related to network configurations,...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Role Overview: Flex, the diversified manufacturing partner, is seeking an Associate Engineer - IT to join their extraordinary team in Coimbatore. As an Associate Engineer - IT, you will play a crucial role in supporting the infrastructure and remote devices within the network. Your responsibilities will include monitoring, troubleshooting, and providing support to end-users, ensuring smooth operations and adherence to SLAs. Key Responsibilities: - Monitor and support network infrastructure and remote devices - Follow Helpdesk tickets with ITIL Process, attending incidents and requests in a timely manner - Install and maintain Active Directory Service, managing user and group accounts - Troub...
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
Job Description Primary Skill : Basic knowledge of network troubleshooting 3 or more years of working in a technical operations role Strong working knowledge of Windows operating systems and internet browsers Strong working knowledge of ITIL standards and practices Secondary : Proven problem solving skills Proven analytical skills Proven communication skills on a technical and non-technical level Proven process documentation skills Strong working knowledge of Microsoft Office tools (Outlook, Excel, Access, PowerPoint) Ability to participate with on-call support rotations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dba...
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
nashik
Work from Office
Role & responsibilities Experience in Sourcing and Handling Purchases of Hardware, Networking and Software requirement. Experience in investigating and diagnosing network problems, setting up new users etc. Experience in managing - backup, security, passwords and monitoring internet, VPN and e-mail use. etc. Effective communication internally with all departments and users. Effective co-ordination with vendors for faster delivery, maintenance and ensure maximum uptime of the system. Prepare daily report, maintain assets register, machine history, Licenses and MIS Ensure safety & security of data with effective backup system. Good at trouble shooting and problem solving with high level of ser...
Posted 1 month ago
1.0 - 11.0 years
13 - 15 Lacs
noida
Work from Office
To work as an IP infrastructure engineer responsible for implementing, configuring, and troubleshooting , Cisco ACI, Nexus, Juniper and Nokia routers, ensuring optimal network performance. What you will do: Ability to Analyse, Discuss and Define Network Requirements and Review Network Solutions. Customer facing role : Interact with internal and external stakeholders for delivery execution Prepare IP Documents ( HLD/LLD as per Requirement). Ability to lead integration services for IP Data Centre Networks. Troubleshoots network problems and implements corrective action Analysis of Different KPIs & Recommendation of Network Best The skills you bring: Hands on experience in Configuration of Cisc...
Posted 1 month ago
0.0 years
2 - 3 Lacs
noida
Work from Office
Dear Candidate, We are pleased to invite applications for the Service Desk Engineer / DC Ops (L1 Support) role with our esteemed client. Please find the details below: Job Description – L1 Support (Service Desk Engineer ) Required Candidate profile Designation: Service Desk Engineer / DC Ops Location: Noida First 6 Months: 2.2 LPA (approx. 18,500 CTC per month, 17,500 in-hand
Posted 1 month ago
0.0 - 2.0 years
1 - 4 Lacs
noida
Work from Office
Essential Job Functions: Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Follows up with Users to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately & responsibilities This role also includes rotational shift and rotational week offs(5 day...
Posted 1 month ago
3.0 - 7.0 years
3 - 3 Lacs
chennai
Work from Office
Hardware Software Networking Printer Troubleshooting
Posted 1 month ago
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