737 Network Troubleshooting Jobs - Page 12

Technical Skills: Strong knowledge of computer hardware components, operating systems (Windows, Linux), networking protocols (TCP/IP), and hardware troubleshooting techniques.

Role Description The Service Desk Engineer will serve as the primary point of contact for users facing IT issues, providing 24/7 support. This role involves diagnosing and resolving technical problems, delivering prompt customer assistance, and ensuring adherence to service quality standards. The engineer will utilize various tools to manage tickets, document resolutions, and consistently strive to maintain high user satisfaction. Key Skills & Competencies Open to work in 24*7 shift environment. Receive, log, categorize and manage technical requests from the users via telephone, email, or a helpdesk system. Monitoring alerts - Performance, health, and security of computing systems, networks, and services to ensure they operate efficiently and securely (Performance Monitoring, Health and Availability Monitoring, Security Monitoring, Network Monitoring, Application Monitoring, Log Analysis, Alerting and Notification). Provide first-level resolutions to customer issue and promptly escalate unresolved queries to the next level of support. Take ownership of severity incidents and service requests ensuring response time, resolution, coordination, and resolution with the appropriate business teams. Manage and log all service requests (SR) from users via various channels (phone, email, portal). Categorize and prioritize service requests based on predefined criteria as per defined SLAs. Provide first-line investigation and diagnosis. Resolve those issues upon first contact when possible or escalate to higher-level support when necessary. Ensuring all faults are progressed & cleared within SLA as per defined targets and CSAT. Monitor the performance of IT services and contribute to reports on service desk performance and user satisfaction. Identify recurring problems and contribute to their resolution. Suggest improvements to the service desk process. Key Skills and Competencies Familiar with working on Windows, Linux, Networking & Cloud technologies. Good command in Microsoft Excel and PowerPoint for reporting and presentations. Excellent English communication and customer handling skills. Proficiency in IT Service Management tools. Knowledge of ITIL practices and methodologies. Experience 4 Yrs. – 6 Yrs. Qualifications B. Tech (Electronics, IT, or CS) Preferred, BCA or MCA

Role & responsibilities Provide international customer service through voice support Offer technical support to customers (Network Troubleshooting) Demonstrate strong communication skills Qualifications: Graduate with 18 months of international voice process experience. Pay range and compensation Package: The salary range for this position is 3.6LPA to 5 LPA Contact Details: Share your CV in PDF format at rishika.mukherjee@Techmahindra.com Contact Person: Rishika Mukherjee - 8826106205 DIRECTLY REACHOUT TO ME FOR VIRTUAL ROUNDS ON THE GIVEN NUMBER - 8826106205, 8826923749. Job description: Company: Tech Mahindra Position: International customer services voice process (technical support) Location - Noida sector 60 Work from office only. Work schedule - 5 days working, rotational shifts & week Offs. NEED IMMEDIATE JOINERS ONLY (MAX WE CAN TAKE 15 DAYS OF NOTICE PERIOD), SO, CANDIDATES WITH IMMEDIATE JOINING CAN APPLY ONLY. Candidate with prior experience in technical support (telecom / networking / network troubleshooting) will give an add-on advantage. Candidates should have excellent communication skills. Should have good technical knowledge on DNS, DHCP, IP, TCP, Switches, ISP, router, modem, networking Concept but candidates should be having inbound calling experience.

Job Description **ENGLISH COMMUNICATION MANDATORY** Technical Skills Required: • 6 months to 1-year hands-on experience as a Linux Admin • Experience with Linux servers (RHEL) in virtualized environments • Scripting knowledge (Bash, Shell, etc.) • Installing, configuring & maintaining services (Bind, Apache, Oracle, NGINX, etc.) • Familiarity with load balancing, firewalls & infrastructure tools (iptables, HAProxy, IPVS) • Knowledge of virtualization (vSphere), networking (servers/switches), and frameworks like Apache Tomcat, Oracle Java, PHP • Experience with MySQL and infrastructure performance tuning • Monitoring, automation, and configuration management expertise Process & Soft Skills: • Willing to work in shifts (6-day work week) • Strong communication skills (English & Hindi) • Good documentation and reporting skills • High attention to detail • Team player shares knowledge, supports collaboration • Professional conduct when dealing with clients or at client sites

CCNA Global Certification from CISCO ( Network ) with min 2 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. -5 days working ( US shift timings ) -2 way cab facility. Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR - Dharshana 9121280921.

Dear Candidates, We are seeking a skilled and motivated Layer-2 Technical Deployment Engineer with a minimum of 2 years of hands-on experience in networking, switches, firewalls, wireless access points (WAP), servers, storage, operating systems, and Active Directory . The ideal candidate will be responsible for deploying, configuring, and troubleshooting IT infrastructure solutions, ensuring seamless integration with existing environments while maintaining high standards of performance and security. Key Responsibilities: 1. Network Deployment & Configuration : Install, configure, and maintain Layer-2 and Layer-3 network switches and routers. Configure VLANs, trunking, and port security on switches. Optimize network performance by conducting regular analysis and troubleshooting. 2. Firewall & Security Implementation : Deploy and configure firewalls for securing network perimeters. Apply and manage access control lists (ACLs) and VPN configurations. 3. Wireless Access Points (WAP) : Set up, configure, and optimize wireless access points for stable and secure connectivity. Perform site surveys and troubleshooting for wireless networks. 4. Servers & Storage : Install and configure physical and virtual servers, including Windows and Linux-based environments. Set up and manage storage solutions such as SAN and NAS. Perform server monitoring, patching, and backup configurations. 5. Operating Systems : Install, configure, and troubleshoot Windows and Linux operating systems. Apply updates and ensure compliance with security policies. 6. Active Directory Management : Configure and manage Active Directory (AD) services, including user account management, Group Policy, and domain trusts. Maintain AD security and resolve any directory-related issues. 7. Technical Documentation & Reporting : Create and maintain deployment, configuration, and troubleshooting documentation. Provide timely status updates to stakeholders during deployment projects. 8. Client Interaction : Work closely with clients to understand requirements and provide technical solutions. Offer post-deployment support and training when necessary. 9. Collaboration & Teamwork : Collaborate with cross-functional teams, including pre-sales, project managers, and technical support teams. Participate in technical discussions and contribute to knowledge sharing. Required Skills & Qualifications: 1. Technical Expertise : Strong understanding of Layer-2 and Layer-3 networking concepts, including VLANs, STP, and routing protocols. Hands-on experience with switches (Cisco, HP, or equivalent), firewalls (Fortinet, Palo Alto, or similar), and wireless access points. Familiarity with server and storage hardware, operating systems, and virtualization platforms. 2. Certifications (Preferred) : CCNA or equivalent certification in networking. CompTIA Network+ or Security+. Microsoft certifications like MCSA or Azure Fundamentals. Contact Details: Kindly forward your profile careers@layots.com

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS We do have openings for Freshers and Experienced for Technical Support ( Hardware Networking ) Strong Technical knowledge is must like BIOS , POST , Hardware Components , O365 Work Location - Pune Freshers are also welcome or up to 1 year of tech support experience 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Responsibilities: * Design, implement, and maintain network infrastructure using Cisco routers and switches. * Configure firewalls, VPNs, and alarm systems, Speaker installation, CCTV install for security and connectivity.

Responsibilities: * Manage IT infrastructure & security * Ensure software updates & compliance * Oversee hardware maintenance & config * Troubleshoot network issues promptly Provident fund Free meal

Title: Associate System Administrator Location : Bangalore Education : Any Degree Roles and Responsibilities: You will be reporting to Manager and work on the tasks assigned. You will be responsible for configuring, projects, documentation, and performance tuning, monitoring, troubleshooting, laptops, desktops. Ensure you meet the deadlines and the SLAs. You will serve as the first point of escalation for the users. Prepare and update documents for the customer tasks whenever required. Document all the issues and their solutions for future references. You are expected to book 9 hours (shift timing) per day which includes both customer billable and internal non-billable hours. Bring highly complex and highly sensitive issue into notice of the manager. Must Have: Needs to have at least 5 years of experience on desktop, laptops hardware/ software troubleshooting. Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Must have the strong communication skills to deal directly with business and development teams. Must have strong technical skills to manage and take ownership of technical projects without any assistance. Expert in Troubleshooting any kind of issue. Proficient solving problems hardware problems with desktops, laptops. Proficient with MS Windows 10, 11, MS Office 365, Active Directory. Knowledge on Active Directory, ServiceNow, Asset management, network troubleshooting. Must be proactive and self-motivated, and not wait for direction. Must be easily understood and possess excellent English communication skills, both verbal and writing skills.

ERP/SAP Data Handling Programming & Automation Support Understand, debug, and support scripts in languages like JavaScript or Python. Basic IT Support (Hardware/Software) Troubleshoot issues with printers, desktops Prepare MIS reports

Troubleshooting Network connectivity in a LAN/WAN environment Configure desktop and laptop Networking Concepts Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Required Candidate profile Knowledge of network troubleshooting,Ethernet and IP configuration Knowledge in DNS,DHCP Active Directory Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

Provide technical support for both hardware and software issues our users encounter Manage the configuration and operation of client-based computer operating systems Monitor the system daily and respond immediately to security or usability concerns Create and verify backups of data Respond to and resolve help desk requests Upgrade systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, including firewalls, databases, malware protection software and other processes Review application logs Install and test computer-related equipment For further clarifications feel free to contact Shemial Kumar - HR 8189959313

Key Responsibilities: Network Administration: Design, deploy, and maintain LAN/WAN infrastructure and VPN solutions. Configure and troubleshoot routers, switches, and wireless access points (Cisco). Monitor network performance and ensure high availability and performance. Firewall and Security: Configure, manage, and monitor firewalls (e.g., Palo Alto). Manage security policies, NAT rules, and VPN tunnels. Analyze firewall logs and perform regular security audits. Ensure firewall redundancy and high availability. Cybersecurity and Compliance: Monitor security breaches and respond to incidents. Implement endpoint protection, anti-malware, and data loss prevention solutions. Conduct regular vulnerability assessments and coordinate penetration tests. Collaboration & Support: Work closely with system administrators and IT support teams. Provide L2/L3 support for network and security-related issues. Participate in disaster recovery and business continuity planning. Train staff on network and security best practices when needed. Required Qualifications: Bachelors degree in computer science, Information Technology, or related field. Professional certifications such as CCNA/CCNP , PCNSA/PCNSE , CompTIA Security+ . Hands-on experience with enterprise-grade firewall systems. Strong knowledge of IP routing, VLANs, VPNs (IPSec/SSL), DNS, DHCP, and 802.1x. Familiarity with SIEM, IDS/IPS, and endpoint protection platforms.

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server and M365. Asset/Device management.

Hiring for Domestic Service Desk Process. Any Graduate freshers/Undergraduate with minimum 6mt of experience can apply.(EXCELLENT ENGLISH COMMUNICATION) Salary-4.6LPA Shift-Day Shift Location-Viman Nagar,Pune Contact-Janhvi:8055979395 Joel:9158110345

Responsibilities: * Collaborate with cross-functional teams on network projects * Configure routers & switches * Troubleshoot network issues promptly * Ensure network security through firewall management

Job Title: IT System Administrator Location: Chennai Department: IT Infrastructure Job Type: Full-time, Work from Office Job Summary: We are looking for a dedicated IT System Administrator to manage and support branch infrastructure, network systems, server administration, and end-user devices. This role will ensure high system uptime across locations, coordinate with service providers, handle incident management, and deliver timely technical support. Experience in managing dialer systems, firewalls, and retail IT infrastructure is essential. Key Responsibilities: Infrastructure & Network Monitoring: Monitor and maintain IT infrastructure across branches to ensure uptime and performance. Perform proactive monitoring of networks (LAN/WAN/Wi-Fi), servers, and endpoints. Handle firewall configuration, support, and management (e.g., Fortinet, SonicWall, etc.). Dialer & Communication Systems: Provide support for outbound/inbound dialers including PRI and GSM-based systems. Troubleshoot and escalate dialer-related issues to vendors if required. Server & Application Support: Support and administer Windows and Linux servers (installation, patching, backups, etc.). Conduct application testing and monitor performance for business-critical apps. Endpoint & Asset Management: Handle L1/L2 support for desktops, laptops, tablets, and mobile devices. Manage device allocation, software installations, imaging, and troubleshooting. Maintain and update asset inventory across branches. Incident & Escalation Management: Respond to branch escalations and resolve issues in a timely manner. Analyze and document root causes of major incidents and implement preventive actions. Raise and follow up on service requests with ISPs or hardware/service vendors. Retail & Remote Support: Provide remote IT support for retail branch operations. Maintain internal infrastructure components like routers, switches, printers, phones, and patch panels. Qualifications: Bachelor's degree in Computer Science, IT, or related field Experience with firewall devices and basic network security principles. Strong knowledge of Windows/Linux server environments. Hands-on experience with dialer technology (Avaya, Genesys, etc.) is preferred. Familiarity with ITSM tools and service request/ticketing systems. Excellent troubleshooting, communication, and coordination skills.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Smooth and streamlined ITD processes with respect to newer IT equipment/assets management and its security, Back-up management, ERP, IT Documentation and CCTV supervision and Monitoring. And with that - better outputs and quicker TAT.,

Role & responsibilities 1. Zoho One Administration: Manage, configure, and optimize Zoho One applications (CRM, Zoho Desk, Zoho Books, Zoho People, Zoho Projects, etc.) to enhance business operations. Customize workflows, reports, and dashboards to meet team and organizational needs. Ensure smooth integration of Zoho apps with third-party software and tools. Troubleshoot issues and provide user support for Zoho One applications. 2. IT Infrastructure Management: Oversee the companys IT infrastructure, including networks, servers, hardware, and software. Implement and maintain security protocols, ensuring data protection and compliance with relevant regulations. Monitor system performance and troubleshoot IT issues in a timely manner. Manage backup systems and disaster recovery processes. 3. IT Security: Ensure the integrity and security of the organization's IT systems, including managing firewalls, antivirus software, and encryption. Conduct regular security audits and vulnerability assessments. Implement IT security best practices and policies, and ensure compliance with data privacy regulations. 4. User Support and Training: Provide technical support to staff, including troubleshooting hardware, software, and network issues. Conduct training sessions to improve user proficiency in Zoho One applications and other IT systems. Maintain documentation for IT procedures and provide regular updates to users. 5. Infrastructure & Software Optimization: Evaluate new technologies and make recommendations to enhance business operations and IT systems. Ensure that IT infrastructure meets the companys growing needs, including scalability for future growth. 6. Vendor Management: Liaise with external vendors for procurement, maintenance, and support of IT hardware and software. Negotiate service-level agreements (SLAs) with third-party providers and ensure compliance. Preferred candidate profile Qualifications and Skills: Experience with Zoho One (CRM, Books, Desk, People, Projects, and more) is mandatory. Proven experience in IT administration, managing networks, servers, and systems. Strong understanding of IT security practices, including firewall management, encryption, and antivirus solutions. Familiarity with cloud-based technologies and SaaS solutions. Strong problem-solving skills and ability to troubleshoot complex IT issues. Excellent communication skills to provide support and training to non-technical users. Knowledge of compliance requirements (GDPR, data protection laws) is a plus. Preferred Experience: • 3-5 years of experience in IT administration roles. • Experience in managing IT for small to mid-sized companies. • Hands-on experience with cloud-based platforms and system integration.

Greetings we are looking for networking Engineers in Pune Please Note *This is a WFO Profile. *All the interviews are only in Walkin Mode in respective cities *Need minimum 2 year full time experience post Graduation *Trainee and internship experience not considered Job Description: Good Exposure on firewall administrative support including Troubleshooting, configuration changes, Upgrades, compliance, Monitoring, and backup. Good understanding on security technologies including Site to site VPN, SSL VPN, NAT, ACL, IPS and NGFW features would be preferable. Exposure on Security Tools like Algosec, FMC, JSP and CSM would be Good. Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.

Role & responsibilities Job Description: Location: Pune (Work From Office) Urgent Requirement and Prefers Immediate joiners. Job Summary: Roles and Responsibilities Setup Laptops, Desktops and peripherals and test network connections. Asset Inventory management Knowledge of IT Ticketing system. Install and troubleshoot various operating systems available (Windows / MAC / Linux). Troubleshooting of Escalated IT issues. Remote Support and troubleshooting for Work from Home users. Desktops / Laptops Security Applications and Support. Test computers regularly to ensure proper functioning. Patching OS and hardware. Handle daily technical support activities on Desktop / Laptop support. Train end users on usage of computer hardware and software, any other issue. Research for unknown and unlikely issues before escalating. Basic Cloud knowledge. Job Description: Maintain detailed asset inventory in Asset management tool Laptop/desktop Deployments and Break/Fix (Windows / MAC / Linux). Printer Deployments and Break/Fix. Hardware/Software installs and upgrades. Patch Management. User Support and Training. Manage IT Department documentation. Perform Preventive Maintenance. LAN Support. Active Directory support. Wireless devices deployment and support. Windows / Microsoft Application Support. Desktops / Laptops Security Applications and Support. Antivirus Management and Support. Please complete the following questions to proceed further. Preferred candidate profile Perks and benefits

JOB PURPOSE To provide first line helpdesk support to staff, assisting them with hardware and software problems. Preparing, installing and troubleshooting a variety of hardware, networking and telecoms equipment in office and plant. PRINCIPLE DUTIES AND RESPONSIBILITIES To provide 1st line technical support; answering support queries via phone and email. To deal with day-to-day technical queries, resolve issues, manage incidents, problems and service requests. To support users remotely and make on-site visits for hardware installation and troubleshooting. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be pro-active when dealing with user issues. To log all issues in the ticket management software and follow through to satisfactory and timely completion. Support users in the use of computer equipment and software by providing basic training and advice. To create helpful documents for users including FAQs, how-to guides and videos that can be shared on our ticketing system or Intranet. To escalate more complex issues to the relevant IT team member or third party. Support additions, deletions, and modifications to the IT environment, including the management of all technology assets. Monitor branch systems, ensure branches maintain compliance with our standards, perform tests, check backups, and report issues to the IT Systems Coordinator as necessary. Knowledge of Antivirus configuration and setup. Understanding of MDM (Mobile device management) and software and patch deployment. USB blocking, data encryption, laptop wipeout and password management. Inventory management and asset management. Installing software and preparing computers for on-site and remote locations. Operate in line with company policies, procedures and current legislation always. Provide in-branch support from time to time. KEY ATTRIBUTES: Motivated and focused on achieving results as part of team. Good telephone manner and communication skills, with empathy and patience. Good working knowledge of Google Workspace (Gsuite), Microsoft operating systems and fundamentals of networking. Strong understanding of PC hardware set-up and Operating System configuration. Desire to do practical work, see and enjoy a job well done. A willingness to learn and a flexible, pro-active approach to work. Maintain high standards at all times of personal appearance, timekeeping, Knowledge of the following technologies would be advantageous: Basics of Active Directory and Group Policy, Windows Server and associated domain infrastructure. PREFERRED SKILLS: • Basic Knowledge of PowerShell, CUI, CMD and Scripting languages. • Knowledge of Service desk and antivirus tools and MDM tools such as Freshworks, CrowdStrike, ManageEngine and Fortinet. • Troubleshooting of Windows, Linux, Mac laptops. • Knowledge of data encryption, data wipe-off, software deployment, patch management and security policy configuration. • Basic knowledge of email services like O365 and Gsuite. • Experience with Firewalls, Monitoring tools or other network devices like access points, Switches and routers. • Basics of networks, network troubleshooting and network configuration. • Documentations such as IT SOPs, FAQs and Guidelines