737 Network Troubleshooting Jobs - Page 10

Job Title: Technical Support Executive International Voice Process Location: Chennai (Work from Office) Salary: 3.0 – 3.5 LPA Experience: 6 Months to 1 Year in International Technical Support (Voice) Shift: Rotational shifts (including night shifts and rotational week offs) 24/7 support environment Job Description: We are looking for a motivated and technically skilled individual to join our International Technical Support team in Chennai. The role involves handling voice-based technical queries from international customers, diagnosing and resolving hardware, software, and basic networking issues. You will play a critical role in delivering excellent customer service while resolving technical concerns quickly and efficiently. Key Responsibilities: Handle inbound calls from international customers (US/UK) regarding technical issues. Provide first-level troubleshooting for: Operating systems (Windows/macOS) Internet and Wi-Fi connectivity issues Email setup/configuration (Outlook, Gmail, etc.) Software installation, updates, and basic application errors Peripheral device issues (printers, webcams, headsets) Use remote desktop tools (TeamViewer, AnyDesk) to assist customers. Log customer issues in ticketing systems like Zendesk or Freshdesk. Escalate unresolved problems to higher-level support when necessary. Ensure high levels of customer satisfaction and adhere to quality metrics. Required Skills: Strong spoken English with a neutral/global accent. Excellent technical troubleshooting ability (hardware/software/networking). Familiarity with common operating systems and internet troubleshooting. Basic understanding of DNS, IP configuration, and email protocols (POP/IMAP). Experience with remote support and ticketing tools. Eligibility Criteria: 6 months to 1 year of experience in an international technical voice process. Graduation or Diploma (any stream; technical background preferred). Willingness to work in rotational shifts, including nights and weekends. Tools & Technologies: Remote Tools: TeamViewer, AnyDesk Ticketing Tools: Zendesk, Freshdesk, ServiceNow Troubleshooting Commands: ipconfig, ping, tracert (basic level) Career Growth Path: Senior Technical Support Associate Quality Analyst / Process Trainer Team Leader / SME Internal IT Support please share your CV : kaveri.pattar@winborn.in monisha.vishwanath@winborn.in call :8951310412 /9663810229

Skills Required: Knowledge of TCP/IP, DNS, DHCP, SNMP, routing, and switching Experience with NMS and ITSM tools Strong problem-solving and organizational abilities Ability to manage shift work and prioritize tasks

Installing and configuring new software and hardware Setting up user accounts, permissions and passwords to allow access to the network Install, configure and maintain network services, equipment’s and devices CCTV and Outlook troubleshooting

Role & responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure LANs, install new devices, and maintain existing infrastructure. Perform onsite visits for equipment installation, maintenance, and repair. Collaborate with other teams to resolve complex technical issues. Ensure timely resolution of customer complaints through effective communication. Preferred candidate profile 2-5 years of experience in desktop engineering or related field. Strong knowledge of hardware networking (LAN configuration) and network troubleshooting. Proficiency in installing operating systems (Windows), configuring Outlook email clients, and basic computer setup.

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

Key Accountabilities: To provide maintenance of the computer desktop, server environment by analysing requirements, resolving problems, Network Problem, Email related problem and maintenance Manage user accounts, permissions, and access control within Active Directory. Provide day to day support in a O365 & Active Directory environment along with supporting assigned systems and installing applications. Installing Hardware and Software solutions, and supporting the Team Responsible for administration and internal support of PCs, printers, servers, and related equipment. Tasks include user support, license tracking, and performing PC maintenance, upgrades and configurations. Will have end to end accountability of internal calls/overflow, operational transactions, resolutions of the issues during shift and shall be responsible to continuously improve the Efficiency and Excellence of our Engineering Team. Any other duties as may be reasonably requested from time to time by your Reporting Officer Requirements Experience and Skills Required: Experience Range -2 to 4 Years B.E./BTech Graduate. Proficiency in network troubleshooting (TCP/IP, LAN/WAN, Firewall, VPN). Basic networking knowledge (Active Directory, DNS, DHCP). Strong knowledge of Windows OS and server administration. Basic Administration and maintenance of O365 email service. Basic Administration and maintenance of NAS Backup Solutions. Ability to find solutions or information regarding technical issues. Excellent interpersonal skills. Excellent communication and documentation skills. Should be conversant with quickly changing technologies Familiar with different Software and office automation products.,

Minimum qualifications: Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. 5 years of experience in network capacity planning, internet infrastructure, deployment planning or network protocols and network troubleshooting Preferred qualifications: 5 years of experience managing cross-functional or cross-team projects. Experience with SQL, data analysis, automation, workflow systems. Ability to design and facilitate the implementation of large-scale networking data centers. About the job A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage multiple network projects with engaging priorities while ensuring timelines are met. Collaborate with stakeholders to define the scope, objectives, and deliverables of edge capacity delivery projects to support growth and performance requirements. Identify, assess, and manage risks specific to edge capacity delivery, such as hardware delays, site access issues, power constraints, and potential disruptions during upgrades. Identify and implement opportunities to optimize costs while maintaining or improving network performance. Manage and drive the execution of projects, ensuring tasks are completed on time, within budget, and to the required quality.

About the Role: We are seeking a detail-oriented and proactive Administrator - L1 to support our office operations and ensure smooth functioning of daily administrative activities. The ideal candidate will have 2 to 5 years of relevant experience, strong organizational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Manage day-to-day office operations, including coordinating office supplies, equipment maintenance, and facility management. Serve as the primary point of contact for internal staff and external vendors for administrative matters. Maintain records and documentation such as attendance logs, staff leaves, and office files ensuring accuracy and confidentiality. Support travel and accommodation arrangements for employees and visitors. Assist in scheduling meetings, preparing agendas, and taking minutes when required. Handle correspondence via email, phone calls, and in-person requests professionally and promptly. Support finance-related activities such as invoice processing, expense reporting, and basic budgeting assistance. Facilitate onboarding processes by preparing necessary documentation and coordinating with relevant departments. Coordinate with IT support for hardware/software troubleshooting and ensuring smooth technical operations. Implement office policies and procedures to improve operational efficiency. Maintain a clean, organized, and professional office environment. Assist with event coordination and logistics for company meetings, workshops, and training sessions. Qualifications & Skills: Bachelors degree in Business Administration, Management, or related field preferred. 2 to 5 years of experience in office administration or similar roles. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational, multitasking, and time-management skills. Excellent verbal and written communication skills. Ability to work independently as well as part of a team. Attention to detail and a problem-solving attitude. Familiarity with office management software and systems is a plus. Professional demeanor with the ability to maintain confidentiality. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and supportive work environment.

Job Description: Solid understanding of the OSI or TCP/IP model. Expert knowledge of networking concepts and protocols such as TCP/IP, DHCP, UDP, IPv4, 802.11, QoS, DNS, SNMP. Monitor network performance and ensure system availability and reliability. Provide first-level troubleshooting for network issues such as connectivity problems, device malfunctions, and basic configuration issues. Log, track, and resolve network incidents, ensuring all incidents are documented and addressed within SLAs. Collaborate with senior engineers to resolve complex network issues Troubleshooting and resolving network issues, including hardware and software problems. Exposure to SonicWALL NSA 3600, NSA 2650, TZ570, NSv200, Fortinet 100F, 60F, Sophos XGS135, XGS87, XGS136 Design, support, install, and maintain local area network and wide area network. Strong understanding of troubleshooting knowledge i.e. Monitor, tcpdump, Wireshark. Configure URL filtering, IPS/IDS, Application filtering, port forwarding, policy restriction in the firewall. Strong knowledge in IPSec VPN, SSL VPN, L2TP, PPTP vpn. Internet connection setup based on the customer requirement and migration. Job Skills: Good Communication Skills. Malayalam Speaking candidates preferred Preferred qualifications: Bachelors degree in computer science, Information Technology

Position Purpose: IT Desktop Support Engineer The Specialist IT Desktop Support works within the Everise Information Technology team in providing all levels of IT desktop support. The Specialist works closely with and provides support to the Everise Corporate Technology team members and their customers. Job Requirements: • Administration of Windows-based applications of basic principles, theories, and concepts • Administration of Exchange, remote access technologies, Microsoft Active Directory domain administration, and support, including user/policy account creation, permissions allocation, creating file and print shares • User desktop management with a working knowledge of system patch practices and imaging • Working knowledge of Microsoft Networking principles such as DNS, WINS, DHCP • Working knowledge of Cisco based routing and switching• IT Support to provide 24x7 on call production support Qualifications: • Bachelor’s degree in Computer Science from a four-year college or university with two to four years of related experience in IT with a focus on desktop support and management or equivalent combination of education and experience • Desired certifications include but not limited to A+ Certification, MCSE • Ability to manage multiple projects, activities, and tasks simultaneously • Ability to work off-hours as required • Management experience a plus • Must have the personal communication and presentation skills that will represent the company professionally to outside agencies, financial institutions, business partners, employees, and customers

Responsible for Installation, Troubleshooting &Maintenance of Systems. (OS install / Backup / Imaging etc.) Responsible for resolving issues for both Hardware and Networking Responsible for data management on day-to-day activity At multiple locations Travel allowance Food allowance

. Minimum Qualifications: BS degree in Computer Science or equivalent experience Years of experience - 2 to 4 yrs Expert knowledge on Layer 2 and Layer 3 technologies by either validating or deploying related networking products Deep understanding on Clos based Data Center networks architecture :3-stage and 5-stage and Data Center Interconnect (DCI) Excellent understanding of protocols used in Data Center networks such as ZTP, EVPN-VXLAN, BGP Proficient in Class of Service and DCQCN that gets heavily used in AI-ML Based Clos Networks Expert knowledge on Python programming Deep understanding of software, networking, and system concepts, including Linux internals, distributed system concepts and network troubleshooting tools Excellent interpersonal and communication skills with a proven ability to develop and maintain effective relationships. Strong problem solving and decision-making skills

. Minimum Qualifications: BS degree in Computer Science or equivalent experience Years of experience - 5 to 7 yrs Expert knowledge on Layer 2 and Layer 3 technologies by either validating or deploying related networking products Deep understanding on Clos based Data Center networks architecture :3-stage and 5-stage and Data Center Interconnect (DCI) Excellent understanding of protocols used in Data Center networks such as ZTP, EVPN-VXLAN, BGP Proficient in Class of Service and DCQCN that gets heavily used in AI-ML Based Clos Networks Expert knowledge on Python programming Deep understanding of software, networking, and system concepts, including Linux internals, distributed system concepts and network troubleshooting tools Excellent interpersonal and communication skills with a proven ability to develop and maintain effective relationships. Strong problem solving and decision-making skills

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -32k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile 2014 to 2024 batch can apply Male candidates only Configure desktop and laptop Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Basic server Knowledge Switches & Routers

We have an immediate opening for Desktop Engineer RE L1 + Asset Coordinator for upcoming project. Below are the details for the same. Location : Ghansoli / Worli CTC: 20knet Exeperience: 1- 4 years Qualification: Graduate Job Description below:- Basic configurations of networks, troubleshooting Must have knowledge about the remote support application O365 basic Good knowledge about software and domain Outlook strong knowledge,excellent problem-solving and multitasking skills English fluent Customer-oriented attitude Ticketing tool knowledge. Looking for candidates with good communication skills. Hands on experience on ticketing tools Minimum graduate Desktop and hardware troubleshooting should be good. Strong understanding of asset management systems (Asset Mgmt portal, Asset registers). Proven experience in IT asset management, tracking, and documentation. Candidates should ready to work in 24/7 support , its 6 days working.. If interested please share your updated profile on servicerecruitment@dixitindia.com or you call on 8591976273 Regards Sujata HR

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Work Experience - 1 year Minimum (Tech Exp Only) Roles and Responsibilities Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary Package - 3.5 LPA - 4.75 LPA (Lucrative incentives) Rotational shift / Rotational off Kindly share your resume on WhatsApp Karishma -9871069624 or email me your resume @ KB00662335@TECHMAHINDRA.COM

Hiring: International Voice Process Telecom Support (International BPO) Location: Gurugram (Work from Office) Shift Timings: Night Rotational Shifts (24x7) Working Days: 5 Days a Week | 2 Rotational Offs Transport: 2-Way Cab Facility Provided Joining: Only Immediate Joiners Will Be Considered Eligibility Criteria: Experience: Minimum 6 months in International Voice Customer Support Qualification (for experienced): Undergraduate or Graduate Graduate Freshers with excellent English communication skills are also eligible Key Skills Required: Tech Support and Inbound Call Management Strong understanding of CSAT, AHT, and other BPO performance metrics Excellent verbal communication in English Ability to perform under pressure and meet targets Salary: 3 to 3.36 LPA Contact for Further Details: Anshika – 9251688427

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions andconfigurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR LevelAccent: NeutralAbility to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on SS00853992@techmahindra.com Contact-8076156294

Can handle software and hardware for the company and dealership Troubleshooting & Configuration Providing Remote support / Share Drive/Network Drive access through Active Directory Printer Installation (USB Printer, LAN Printer, WIFI Printers) Required Candidate profile Minimum 2 years of work experience and someone with good communication skills 6 days working- Sundays off Shift timings- 10am to 7pm

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Exp. SDWAN Engineer to join the network & security team. Resp. for designing, implementing, & managing SDWAN solutions to optimize & secure the org wide-area network ensuring high availability, performance & connectivity across distributed locations. Required Candidate profile Expert in Cisco Catalyst SDWAN 5 years exp in network security CCNP & CCNA Certifications In-depth understanding of protocols such as BGP, OSPF Done projects on architecture build design

Role & responsibilities Network Support Engineer Preferred candidate profile Experience: 2 Years (minimum) Qualification: B.Tech/B.E (ECE) Only Extra Qualification: CCNA (Global Certification) Work Location : Srihari Kota, Nellore

Role & responsibilities Monitor an troubleshoot the all IT end point systems PC, Printer, Scanner network s, and applications to ensure optima performance and availability Proactively identify and resolve technical issues, incidents, and outages to minimize downtime and ensure a seamless user experience. Perform system administration tasks, including server configuration, maintenance, and upgrades. system restore, Firewall Develop the documentation, including system configurations, processes, and procedures. Collaborate with external vendors and service providers to troubleshoot and resolve technical issues. Working site address. Honda Logistics India Pvt. Ltd. Survey No96, Narasapura Village, Narasapura Hobli, Kolar Taluk, Kolar Karnataka 563101