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12.0 - 16.0 years
0 Lacs
tamil nadu
On-site
As a Technical Support Specialist within the CDO EICS Networks team, you play a crucial role in ensuring the reliability and performance of our global Wireless LAN and connectivity services. You will analyze and resolve complex network issues while providing 24/7 operational support, collaborating with cross-functional teams to drive incident resolution. Your expertise in WLAN design and advanced troubleshooting will be pivotal to our transition towards a hybrid network, enhancing our service delivery for IT Wireless network solutions. Provide expert IT service management in Incident, Problem, and Change Management for Wireless LAN and CPPM technologies. Analyze and resolve complex production network issues while ensuring reliable service operation for IT Wireless network services. Administer service requests, execute network changes, and manage escalated incidents or priority incidents end-to-end. Collaborate with cross-technology teams to provide timely updates and coordinate incident resolutions. Identify root causes of network incidents and develop preventive actions while adhering to change management processes. Design and deploy wireless networks and authentication solutions, ensuring compliance with security best practices. Mentor junior team members while staying updated on industry trends in network security technologies. Drive results and foster a strong customer focus in a dynamic, global team environment. You have a Bachelor's degree in Telecommunications, Information Technology, Computer Science, or equivalent with 12+ years of experience in network services within complex environments. Deep knowledge in WLAN design/configuration, specifically with Aruba Access Points and Controllers. Proficiency in authentication protocols like RADIUS, TACACS, and LDAP. Strong problem-solving skills and attention to detail. Familiarity with ITIL processes and network technologies (TCP/IP, VRRP, etc.) It would be nice if you also had relevant certifications (e.g., ACCP, ACMA, ACCX). Knowledge of scripting and automation tools for network management. Experience in configuration and management of Cisco ISE. Expertise in handling complex routing in multi-vendor environments. Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer. Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World's Most Ethical Companies by Ethisphere. Gender-Equality Index by Bloomberg. Workplace Pride Global Benchmark. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Strategy and Technology lay the path for Nokia's future technology innovation and identify the most promising areas for Nokia to create new value. They set the company's strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.,
Posted 2 days ago
8.0 - 20.0 years
0 Lacs
maharashtra
On-site
The role at bp Technical Solutions India (TSI) in Pune is seeking a technical individual with expertise in advanced process control to collaborate with globally located subject matter experts. As part of the team, you will provide advice and support to bp sites and projects in various aspects of modern control system design and operation, including APC, complex regulatory process controls, operator interfaces, alarm management, and remote performance monitoring. Your responsibilities will involve remote and site-based support to bp refineries and production facilities, as well as evaluating APC opportunities, planning work activities, managing teams, and ensuring timely delivery. Moreover, you will play a crucial role in developing capability and competency in others through mentoring and training, while incorporating industry standards and best practices into APC systems. Additionally, you will be supporting the use of technical standards and facilitating knowledge sharing within the organization. To excel in this role, you must hold a degree in Chemical, Control, Instrumentation, or Electrical Engineering. With a minimum of 8 years of relevant experience in oil and gas, petrochemical, refining, or equivalent industries, including 5 years of implementing and supporting APC applications, you are expected to possess deep technical knowledge of APC using modern predictive control software. Furthermore, having experience in refinery facility projects and/or operations, excellent interpersonal skills, and the ability to travel internationally to bp sites and offices will be beneficial. While not mandatory, post-graduate study in advanced process control theories, being a Chartered Engineer or a registered professional engineer, and proficiency in AspenTech DMC skills are preferred. Additionally, familiarity with control system platforms of vendors such as ABB, Emerson, Honeywell, or Yokogawa, as well as experience in working as part of a remote team and fluency in languages like Dutch, German, Indonesian, or Spanish will be advantageous. At bp, you will be part of a diverse and unified team culture that values achievements, fun, and giving back to the environment. You will have access to various learning and development opportunities, life and health insurance, a medical care package, and other benefits. The role may require up to 10% travel, and relocation assistance is available within the country. This position is not eligible for remote working. In conclusion, as a key member of the team at bp TSI, you will have the opportunity to contribute to the delivery of safe, affordable, and lower emission energy solutions while continuously innovating work processes and sharing knowledge within the organization.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The Senior Kubernetes Platform Automation SRE Engineer role at Mastercard offers an exciting opportunity to be a part of the Builder Enablement Program, where you will be instrumental in operating a new on-premises Kubernetes capability using Openshift. This global role will involve supporting tens of thousands of workloads and require skills in monitoring, operating, investigating, and improving the fully automated platform. As a key member of a global team, you will be responsible for implementing IT initiatives to enhance operational efficiency, drive automation, improve cost effectiveness, and promote operational excellence. Your role will also involve championing technology innovation, collaborating with stakeholders, and fostering a culture of collaboration within the organization. To excel in this position, you should have previous experience in implementing Kubernetes within an organization and possess proficiency in infrastructure/platform automation. Your focus will primarily be on services to ensure SLAs and efficiency targets are met, while providing support for solutions based on principles of high-availability, agility, scale, and efficiency. Key responsibilities of the role include working with Agile frameworks, Infrastructure As Code, infrastructure and network technologies, orchestration of containerized environments, virtualization automation, monitoring tools, and troubleshooting complex environmental issues. Additionally, you will participate in automation initiatives, mentor team members, and contribute to knowledge sharing through retrospectives, planning meetings, and daily standups. The ideal candidate will have at least 3 years of experience in building and operating on-premises Kubernetes, preferably with OpenShift, and certifications such as CKA, CKAD, or CKS would be advantageous. Strong infrastructure skills in networking, storage, and compute, particularly in VMWare, are essential. You should demonstrate the ability to manage multiple concurrent initiatives in a large enterprise environment and have a proven track record of successful project delivery. Moreover, familiarity or working knowledge of public cloud patterns (AWS/EKS, Azure/AKS), container tools (Kubernetes, Docker), pipeline tools (Jenkins, Ansible, Terraform), ancillary tools (Artifactory, Hashicorp Vault), and logging/monitoring tools (Loki, ELK, Prometheus, Kibana, Splunk, Dynatrace) is highly desirable. Proficiency in scripting languages like Python, Bash, and Go will be an added advantage for this role.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
ghaziabad, uttar pradesh
On-site
You will be responsible for providing desktop/server support in the Electronics/IT industry at Radius Infotech Pvt. Ltd., located in Ghaziabad (Indirapuram). As a part of the Installation, Configuration & Support functional area, you will be required to have a Diploma/B.Tech (IT) qualification and 0-2 years of experience. Your major responsibilities will include having knowledge of operating systems such as Win7, 8, 8.1, 10, Win Server 2012/16, Linux, troubleshooting network connectivity problems, monitoring server performance, documenting server configurations, resolving user and computer/server issues, testing systems, providing technical support over phone or email, troubleshooting hardware, software, or networking issues, knowledge of network technologies (VLAN, Switching, Routing, WAN, LAN), maintaining, repairing computers/systems, installing software and hardware, network device installation & troubleshooting, and managing user issues within the AD environment. Additionally, you will be expected to report daily to the Senior Reporting Authority, provide service for existing systems, handle customer interactions ensuring their satisfaction, work effectively in a team, possess good written and spoken communication skills, demonstrate creative flair, and be able to handle work pressure efficiently. This is a full-time, permanent position with benefits such as health insurance, internet reimbursement, paid sick time, and provident fund. The job entails day shift work at the office location. For more information or to apply, please contact Reshma S. at reshma.s@radiusinfotech.in or 8929078188.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
This position requires an experienced professional with a hands-on EPM infrastructure administration background in the Oracle Hyperion suite of products. Your primary responsibilities will include managing day-to-day operations, providing end-user support, and supporting project initiatives across the EPM platform. You will collaborate closely with functional teams to address complex business issues and design scalable system solutions. Your role will be crucial in establishing a "best-in-class" EPM solution for the company. As the ideal candidate, you should possess a deep understanding of Hyperion concepts and their practical applications in a production business environment. You will be responsible for supporting critical business operations and delivering quality services independently to multiple customer engagements. Your duties will involve analyzing functional and operational issues within the Oracle EPM/Hyperion environment, as well as developing, implementing, and supporting Oracle's global infrastructure. Key Responsibilities: - Analyzing and resolving functional and operational issues within the Oracle EPM/Hyperion environment - Managing operations and end-user support for various Hyperion EPM 11x platform components - Troubleshooting integration and data issues across Hyperion applications and boundary systems - Coordinating operational handover with global support teams - Assisting business partners with application configuration and administration - Monitoring and streamlining tasks and procedures in line with company standards - Collaborating with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives - Establishing and implementing standard operational policies and procedures - Coordinating patching activities and monthly deployments with infrastructure teams - Monitoring and optimizing Hyperion system performance - Modifying existing scripts and consolidation/business rules as needed - Participating in system testing, data validations, and stress testing of new features - Managing daily terminations from Hyperion systems per SOX requirements - Creating technical documentation and updating end-user training materials - Providing business continuity and disaster recovery solutions for the Hyperion environment - Improving technical processes and developing new processes to enhance Oracle support for customers - Collaborating with project managers and customer implementation teams to ensure project success - Providing mentoring and cross-training to team members - Setting up new releases of the Hyperion application in the lab environment - Collaborating with offshore team members and global business customers - Demonstrating strong customer management skills and adherence to processes Requirements: - Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x - Experience with various Hyperion EPM components is essential - Hands-on experience with Hyperion installation, upgrading, and migration - Knowledge of Oracle database, WebLogic application server, and performance tuning - Experience with cloud EPM solutions is advantageous - Strong understanding of Hyperion system tools and Windows Server technologies - Bachelor's Degree in Computer Science, Engineering, MIS, or related field Desired Skills: - Knowledge of ServiceNow, SRs, RFCs, and My Oracle Support - Familiarity with OAC-Essbase, Essbase 19c, and Essbase 21c - Implementation experience in DRM - EPMA to DRM migration for Hyperion 11.1.2.x to 11.2.x If you meet the requirements and possess the desired skills, this role offers an opportunity to contribute to the success of the company's EPM platform and work in a challenging yet rewarding environment. Your ability to collaborate effectively, communicate clearly, and drive technical excellence will be key to your success in this role.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
About bp TSI: bp Technical Solutions India (TSI) centre in Pune aims to build on bp's existing engineering and technical strengths to deliver high-quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects, and subsurface, to deliver safe, affordable, and lower emission energy while continuously innovating how we work. What you will deliver: As a member of the team, you will be responsible for providing visible safety leadership in accordance with bp safety leadership principles, lifesaving rules, and process safety fundamentals to model desired safety behaviors. You will lead a team of subordinates to ensure excellence in subject area engineering delivery, performance improvement, skills development, and mentorship. Additionally, you will build organizational capability, lead staff development, assess team performance, and plan, resource, assess, and improve subject area engineering excellence in collaboration with field networks and internal customers serviced by bpTSI. Your role will involve deploying subject area expertise to deliver pragmatic solutions for technical challenges across regions and solutions programs. You will also create and build collaborator alignment for the delivery of subject area programs and services to improve operational performance as measured through safety, production, reliability, cost, and sustainability performance. In terms of subject area-related responsibilities, you will provide ICE expertise to other teams by performing and reviewing complex or non-routine ICE calculations and analyses. You will also provide ICE expertise to MoCs, brownfield projects, modifications, hazard identification, and risk assessment processes. Furthermore, you will define and deliver the self-verification of owned engineered barriers and performance standards, ensure cyber security risk controls are in place on all regional automation systems, and monitor and perform the management of devices in Programs/Regions. Your role will involve identifying fiscal measurement gaps, developing and implementing corrective plans, and ensuring the alignment of inspection, testing, maintenance, and condition monitoring tasks in CMMS and Operator Workbench with the technical intent of Equipment Strategies. What You Will Need To Be Successful: To be successful in this role, you must have educational qualifications such as a BSc or BEng or MEng (UK), BSc (US), or an international equivalent in Instrument, Automation, Electrical, Electronic, or a related engineering field. You should have a minimum of 10 years of relevant experience and a proven track record of accomplishment in delivering results under pressure. Additionally, you must possess excellent interpersonal skills, the ability to establish strong working relationships across a global community, and the confidence to engage with and influence senior leadership on technical matters. Fluency in written and oral English communication is essential, along with familiarity with relevant industry standards. You will work with: In this role, you will collaborate with all operating Production and Refining assets, as well as Central ICE Discipline Leads and Teams. Up to 10% travel may be required for this position, and relocation assistance within the country is eligible. This role is not available for remote working. Legal Disclaimer: Please note that if you are selected for a position, your employment may be contingent upon adherence to local policy, which may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.,
Posted 2 weeks ago
1.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
In this vital role at Amgen, you will be responsible for supporting, monitoring, maintaining, and enhancing software applications and solutions that meet business needs, ensuring the availability and performance of critical systems and applications. Your primary focus will involve working closely with the product team, the Salesforce Platform team, and other engineers to create high-quality, scalable software solutions, automate operations, monitor system health, and respond to incidents to minimize downtime. Your responsibilities will include supporting, monitoring, maintaining, and enhancing existing business solutions using Salesforce, implementing automation solutions using Flow Builder, Apex triggers, and Workflow Rules, managing Salesforce security models, deploying code from sandbox environments to production, staying updated with the latest trends, collaborating with product and business teams, designing and implementing applications and modules, analyzing functional and technical requirements, developing and executing tests, identifying and resolving software bugs, maintaining detailed documentation, customizing modules to meet specific business requirements, integrating with other systems and platforms, and providing ongoing support and maintenance for applications. To qualify for this role, you should have a Master's degree with 1 to 3 years of Computer Science, IT, or related field experience, a Bachelor's degree with 3 to 5 years of experience, or a Diploma with 7 to 9 years of experience. Preferred qualifications include strong knowledge of information systems and network technologies, hands-on experience developing SFDC applications, integrating Salesforce.com with other applications, maintaining SaaS and COTS solutions, understanding Agile and Scrum methodologies, and working in a DevOps environment. Additionally, good-to-have skills include experience in Mulesoft or cloud technologies, Veeva MedComms, Komodo Publication Planning, and Copado DevOps. Professional certifications such as SAFe for Teams, Salesforce Administrator, Salesforce Advanced Administrator, and Platform App Builder are preferred. Soft skills required for this role include excellent analytical and troubleshooting skills, strong communication skills, ability to work effectively with global teams, initiative and self-motivation, multitasking abilities, and a team-oriented focus. This position will require you to work the second shift, including evening shifts based on business requirements. Amgen offers competitive benefits, comprehensive Total Rewards Plans, and a supportive culture for your professional and personal growth. Join us at Amgen and make a lasting impact with our team. Apply now at careers.amgen.com.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
bihar
On-site
Are you ready to join a team that is driving the future of lubricants and beyond, setting new industry standards Discover how the diverse and passionate people at Castrol are shaping the industry and how you can be part of this exciting journey. Castrol, a global leader in lubricants and part of the bp Group, is seeking talented experts who share the passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants market and build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Castrol India, a publicly listed company, has maintained market leadership in India for over a century, with iconic brands, relentless innovation, strong customer relationships, and a highly motivated team of employees. The robust manufacturing and distribution network in India enables Castrol to reach consumers through more than 135,000 outlets. Success knows no bounds at Castrol, offering a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for an Assistant Manager - Engineering for the Paharpur plant with the following role and responsibilities: The key purpose of this position is to plan, organize, and control maintenance and project-related activities in the shift to meet targets of maintenance/service/quality at cost-effective rates, while also meeting HSSE expectations. The Assistant Manager will report to the Manager- Engineering and will be responsible for achieving adequate operation, maintenance, and performance of equipment. Providing technical assistance for other departments, maintaining site facilities, implementing new ideas for better plant equipment performance, liaising with suppliers and contractors, managing projects within cost and time constraints, ensuring compliance with health and safety regulations, improving equipment reliability, purchasing mechanical equipment and spares, generating monthly MIS, developing new business proposals, and more. The ideal candidate should have a B.E./B. TECH. degree in Mechanical/Electrical with at least 5 to 7 years of experience in a Chemical/FMCG industry. Knowledge of blend plants, SCADA or DCS systems, maintenance of utility & process equipment, energy conservation, and spares management is required. The candidate should have proficiency in English and Hindi, with knowledge of Bengali being an advantage. The Assistant Manager will work with internal stakeholders such as the Engineering Team, Operations Team, and Manufacturing Perfection Lead, as well as external parties including contractors, vendors, and statutory authorities. This role does not require significant travel and is eligible for relocation within the country. The position is not available for remote working. Skills required for this role include Agility core practices, Analytical Thinking, Asset Life Cycle Management, Commercial Acumen, Creativity and Innovation, Electrical operational safety, Financial Management, Hazard Identification, Network Technologies, Safety critical equipment, and more. If selected for this position, employment may be contingent upon adherence to local policy, including pre-placement drug screening, medical review of physical fitness, and background checks. Apply now to be part of a team that is shaping the future of lubricants and beyond at Castrol!,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage, and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systemsthe ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. As a Senior Cloud Site Reliability Engineer at ZS, you will be part of the CCoE (Cloud Center of Excellence) Team. This team builds, maintains, and helps architect the systems enabling ZS client-facing software solutions. The CCoE team defines and implements best practices to ensure performant, resilient, and secure cloud solutions. The team comprises analytical problem solvers from diverse backgrounds who share a passion for quality delivery, whether the customer is a client or another ZS employee. The team has a presence in ZS's Evanston, Illinois, and Pune, India offices. **What You'll Do:** Acting as a Senior Cloud Site Reliability Engineer, you will work with a team of operations engineers and software developers to analyze, maintain, and nurture our Cloud solutions/products to support the ever-growing company's clientele. As a technical expert, you will closely collaborate with various teams to ensure the stability of the environment by: - Analyzing the current state, designing appropriate solutions, and working with the team to implement them. - Coordinating emergency responses, performing root cause analysis, identifying and implementing solutions to prevent re-occurrences. - Working with the team to identify ways to increase MTBF and lower MTTR for the environment. - Reviewing the entire application stack and executing initiatives to reduce failures, defects, and issues with the overall performance. - Identifying and working with the team to implement more efficient system procedures. - Maintaining environment monitoring systems to provide the best visibility into the state of the deployed products/solutions. - Performing root cause analysis on incoming infrastructure alerts and working with teams to resolve them. - Maintaining performance analysis tools, identifying any adverse changes to performance and working with the teams to resolve them. - Researching industry trends and technologies and promoting adoption of best-in-class tools and technologies. - Taking the initiative to advance the quality, performance, or scalability of our Cloud Solutions by influencing the architecture or design of our products. - Designing, developing, and executing automated tests to validate solutions and environments. - Troubleshooting issues across the entire stack - infrastructure, software, application, and network. **What You'll Bring:** - 3+ years experience working as a Site Reliability Engineer or an equivalent position. - 2+ years experience with AWS cloud technologies and at least one AWS certification (Solution Architect / DevOps Engineer) is required. - 1+ years experience functioning as a senior member in an infrastructure/software team. - Hands-on experience with AWS services like EC2, RDS, EMR, CloudFront, ELB, API Gateway, CodeBuild, AWS Config, Systems Manager, Service Catalog, Lambda, etc. - Full-stack IT experience with *nix, Windows, network/firewall concepts, source control (BitBucket), and build/dependency management and continuous integration systems (TeamCity, Jenkins). - Expertise in at least one scripting language, Python preferred. - Firm understanding of application reliability, performance tuning, and scalability. - Exposure to big data technologies (Spark, Hadoop, Scala, etc.) stack is preferred. - Solid knowledge of infrastructure and cloud-native services along with network technologies. - Solid understanding of RDBMS and Cloud Database engines like Postgres SQL, MySQL, etc. - Firm understanding of Clusters, Load balancers, and CDN. - Experience in fault-tolerant system design. - Familiarity with Splunk data analysis, Datadog, or similar tools is a plus. - A Bachelor's degree (Master's preferred) in a related technical field. - Excellent analytical, troubleshooting, and communication skills. - Strong verbal, written, and team presentation communication skills. Fluency in English is required. - Initiative and the ability to remain flexible and responsive in a dynamic environment. - Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements. **Perks & Benefits:** ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options, internal mobility paths, and collaborative culture empower you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. **Travel:** Travel is a requirement at ZS for client-facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. **To Complete Your Application:** Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com,
Posted 3 weeks ago
1.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
In this vital role at Amgen, you will play a crucial part in discovering, developing, manufacturing, and delivering innovative medicines to positively impact the lives of millions of patients. Amgen, a pioneer in the biotechnology industry for over 40 years, continues to lead the way in innovation by leveraging technology and human genetic data to explore beyond current boundaries. As a Salesforce Analyst, your responsibilities will include supporting, monitoring, maintaining, and enhancing software applications and solutions to meet business requirements. You will collaborate closely with the product team, the Salesforce Platform team, and other engineers to develop high-quality, scalable software solutions. Automation of operations, system health monitoring, and incident response to minimize downtime will also be essential aspects of your role. Key Responsibilities: - Supporting, monitoring, and enhancing existing business solutions using Salesforce - Implementing automation solutions using tools such as Flow Builder, Apex triggers, and Workflow Rules - Managing Salesforce security models, including profiles, permission sets, and role hierarchies - Deploying code from sandbox environments to production using Salesforce Deployment Tools - Staying abreast of the latest trends and advancements in the field - Collaborating with various stakeholders to design, develop, and implement applications and modules - Analyzing functional and technical requirements and translating them into software architecture and design specifications - Conducting unit tests, integration tests, and other testing strategies to ensure software quality - Identifying and resolving software bugs and performance issues - Maintaining detailed documentation of software designs, code, and development processes - Customizing modules to meet specific business requirements - Integrating with other systems and platforms to ensure seamless data flow and functionality - Providing ongoing support and maintenance for applications to ensure smooth operation Qualifications: Basic Qualifications: - Masters degree with 1-3 years of Computer Science, IT, or related field experience OR - Bachelors degree with 3-5 years of Computer Science, IT, or related field experience OR - Diploma with 7-9 years of Computer Science, IT, or related field experience Preferred Qualifications: - Strong knowledge of information systems and network technologies - Hands-on experience in developing SFDC applications and integrating Salesforce.com with other applications - Experience in maintaining SaaS and COTS solutions - Proficiency in software development methodologies like Agile and Scrum - Exposure to working in a DevOps environment Soft Skills: - Excellent analytical and troubleshooting skills - Strong verbal and written communication abilities - Effective collaboration with global, virtual teams - Proactive and self-motivated approach - Successful management of multiple priorities - Team-oriented mindset focused on achieving common goals Shift Information: This role requires working the second shift, including evening shifts, based on business requirements. Amgen ensures competitive Total Rewards Plans aligned with industry standards, supporting your professional and personal growth. Join the Amgen team now and contribute to making a lasting impact in the healthcare industry.,
Posted 3 weeks ago
4.0 - 10.0 years
0 Lacs
maharashtra
On-site
As a Manager, Information Security Incident Response at NTT DATA, you will be responsible for leading the Information Security Incident Response Management team. Your role will involve ensuring that your team is well-equipped to detect and monitor threats and suspicious activities affecting the organization's technology domain. You will serve as the escalation point for incident workflows and actively participate in delivering security measures through analytics and threat hunting processes. Your primary responsibilities will include managing a team of security professionals while fostering a collaborative and innovative team culture focused on operational excellence. You will be expected to have at least 10 years of experience in SOC, with a minimum of 4 years as a SOC Manager. Additionally, you should have 4+ years of experience in SIEM (Splunk) and hold a CISM/CISSP certification. Your role will also involve troubleshooting technical issues to ensure project success, implementing changes to align with client demands, and providing guidance to the team to achieve specific objectives. You will be responsible for developing and executing a timeline for the team to achieve its goals, monitoring incident detection and closure, and presenting regular metrics and reports. Furthermore, you will be required to conduct periodic DR drills, design SIEM solutions to enhance security value, and conduct root-cause analysis for security incidents. It will be vital for you to ensure that the SIEM system is optimized for efficient performance, align reports SIEM rules and alerts with security policies, and compliance reports requirements. You will also collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. To qualify for this role, you should have a Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field, along with industry certifications such as CISSP or CISM. You should possess advanced experience in the Technology Information Security industry, prior experience working in a SOC/CSIR, and advanced knowledge of tools, techniques, and processes used by threat actors. Additionally, you should have practical knowledge of indicators of compromise (IOCs), end-point protection, enterprise detention, response software, SIEM, and IPS technologies. This is an on-site working position at NTT DATA, where diversity and inclusion are embraced, and you will have the opportunity to continue growing, belonging, and thriving in a collaborative environment. NTT DATA is an Equal Opportunity Employer, and your career progression here will involve seizing new opportunities, expanding your skills, and preparing for future advancements within the global team.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have a total of 5+ years of experience with at least 4 years of relevant experience. The shift for this position is general. Your main responsibility will be leading end-to-end ServiceNow ITOM implementations, which includes CMDB design, Discovery configuration, and Service Mapping. You should have hands-on experience with the ServiceNow ITOM suite and a strong knowledge of MID Server deployment, configuration, and troubleshooting. Expertise in CI identification, classification, and relationship mapping is essential. Additionally, you will need experience with scripting and automation within ServiceNow for CMDB data management. A solid understanding of network, server (Windows/Linux), storage, networking, and virtualization technologies relevant to discovery processes is required. You will be responsible for troubleshooting and resolving discovery and service map issues in collaboration with vendors and technical SMEs. Monitoring CMDB health, deduplicating CI data, and implementing data transformation scripts to maintain data accuracy and integrity are also part of the role. Developing and maintaining service maps for infrastructure applications by capturing application blueprints and app-to-app dependencies is crucial. Producing and maintaining comprehensive technical and process documentation, as well as conducting training sessions for business and technical stakeholders, will be part of your responsibilities. Furthermore, driving continuous improvement initiatives to optimize ITOM processes and ensure CMDB data standards with a KPI greater than 99% is expected from you.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
thane, maharashtra
On-site
You are a Senior Network Engineer Level 3 joining a dynamic team providing 24x7 support to clients" network infrastructure. Your responsibilities include troubleshooting network issues, managing firewalls, monitoring infrastructure, and supporting SD-WAN and cloud network solutions. You will work with a variety of networking technologies, collaborate with internal teams and clients, and provide mentorship to junior engineers. Required qualifications include 5+ years of network support experience, expertise in routing, switching, and firewall management, and strong communication skills. Preferred certifications include CCNP, NSE, PCNSE, and AWS certifications. You will have the opportunity to work with cutting-edge technologies, diverse client environments, and grow within the company while enjoying competitive salary and benefits.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The main purpose of this position is to maintain a good relationship with customers by providing pre-sales and post-sales technical support to Key Accounts & Preferred Account (KA & PA). This includes offering technical consulting, problem-solving, supporting Proof of Concept (PoC), Factory Acceptance Test (FAT), and product testing. Additionally, providing technical training and on-site seminars to customers and supporting any additional tasks required by the supervisor to achieve strategic objectives. The major areas of responsibility for this position include: 1. Working closely with the CSM/RSM/BDM/KAM to provide technical support and solutions for KA & PA. This involves responding to requests for proposal, resolving customer applications using technical expertise, and ensuring customer satisfaction. 2. Supporting projects in the pre-sales stage by studying and analyzing tender documents, proposing suitable solutions, and executing Proof of Concept (PoC) and Factory Acceptance Test (FAT) for Moxas channels and end customers. This also includes supporting pre-sales activities such as seminars, customer visits, and exhibitions to present product features and value propositions. 3. Providing internal and external technical training to either Moxa colleagues or customers. 4. Handling additional assignments or projects on demand as required by the supervisor to achieve strategic objectives. Minimum job requirements for this position include fluency in the English language, a college degree in Engineering or a related field, at least 3 years of working experience with network products, familiarity with network technologies such as VLAN, RSTP, IGMP, NAT, VPN, and Routing Function, and preference for certifications like CCNA, CCNP, or above.,
Posted 3 weeks ago
10.0 - 14.0 years
0 Lacs
tamil nadu
On-site
Within CDO Infra Networks, the Networks tower manages globally the life cycle, delivery, quality, and performance of the Wide Area Network, the internet connections, network traffic management, (W)LAN, DNS/DHCP, and all other aspects of connectivity for Nokia Networks offices and partners. Support the digital transformation and the use of cloud services. As a Technical Support Specialist - Firewall, you will be responsible for IT service management handling Incident management, Problem management, Change management for all IT network technologies. Your role will involve working on technical design, functionality, configuration, performance, and quality of connectivity. This position is integral to network operations for enabling reliable service operation for IT network services. Your contributions will include analyzing production network issues and resolving them, working in the US time zone for operational shift support, owning incident ticket resolution end-to-end, providing technical updates during incident management, engaging OEMs and service providers to troubleshoot and escalate issues for resolution, as well as performing advanced troubleshooting and resolving complex network security issues. Additionally, you will conduct regular security assessments and audits to ensure compliance with industry standards and best practices while developing and maintaining comprehensive documentation for firewall and proxy configurations, policies, and troubleshooting procedures. To be successful in this role, you should possess a Bachelor's degree or engineering degree in Telecommunications/Information Technology/Computer Science or equivalent, along with 10+ years of experience in network services and management in complex environments. You should have a deep understanding of network technologies such as TCP/IP, VRRP, DNS, ARP, STP, Trunking, Port Channeling, VRF, IPsec, and TLS, proficiency in routing protocols like OSPF, ISIS, BGP, Route Policy, QoS, VRRP, Multicast, LDP, and MPLS, hands-on experience with FortiGate Firewall and proxy or equivalent, and knowledge of IPv6 WAN routing architecture and deployment expertise. It would be advantageous if you also had knowledge of scripting and automation tools for network management, the ability to acquire Nokia Router product knowledge, learn CLI, and deployment skills, expertise in handling complex routing design and issues in a multi-vendor environment, good knowledge of Enterprise WAN, LAN, wireless networks, virtualization, and load balancers, as well as an understanding of ITIL processes. Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs, and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer, recognized for its commitment to inclusion & equality globally. Join us at Nokia and be part of a company where you will feel included and empowered to succeed within the Strategy and Technology team, laying the path for Nokia's future technology innovation and identifying the most promising areas for Nokia to create new value.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Kubernetes Platform Automation SRE Engineer at Mastercard, you will play a crucial role in operating a new on-premises Kubernetes capability using Openshift. This global initiative will involve supporting tens of thousands of workloads and requires skills in monitoring, operating, investigating, and improving the fully automated platform. Your responsibilities will include implementing IT initiatives to enhance operational efficiency, drive automation, improve cost effectiveness, and promote operational excellence. Working within a global team, you will champion technology innovation and change, collaborating with innovation stakeholders across the business to create a culture of collaboration. Your role will focus on services, ensuring SLAs and efficiency targets are met, and providing support for solutions based on principles of high availability, agility, scale, and efficiency. You will work with Agile frameworks, Infrastructure as Code, infrastructure and network technologies, orchestration of containerized environments, virtualization automation, monitoring tools, and more. Troubleshooting complex environmental issues, participating in automation initiatives, and sharing knowledge with team members will also be essential aspects of your role. To succeed in this position, you should have at least 3 years of experience with on-premises Kubernetes (preferably OpenShift) and solid infrastructure knowledge in networking, storage, and compute (especially VMWare). Certifications such as CKA, CKAD, or CKS would be advantageous. Demonstrated ability to manage multiple concurrent initiatives in a large enterprise environment, along with familiarity with public cloud patterns, container tools, pipeline tools, ancillary tools, logging and monitoring tools, and scripting languages, will be beneficial. At Mastercard, every employee is responsible for information security. You are expected to abide by security policies and practices, maintain the confidentiality and integrity of accessed information, report any security violations or breaches, and complete mandatory security trainings as per Mastercard's guidelines. Join us in our mission to create a culture of excellence and innovation that makes a priceless impact on our community and the world.,
Posted 4 weeks ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
You will be joining the Projects India organization in the engineering and quality team as an I&C Engineer. In this role, you will provide deep instrumentation and controls engineering expertise, oversight, judgment, and support to Production & Operations (P&O) Projects. Your responsibilities will include providing field instrumentation, control valves, metering & analysis, fire & gas, control and safety systems knowledge for the design and delivery of safe, cost-effective, quality, and competitive projects. As an I&C Engineer, you will support, oversee, and performance manage the Project I&C Engineering Team and Engineering Contractor(s) to deliver I&C engineering scopes. This will involve providing technical oversight, review, and approval of I&C design engineering contractor deliverables, reviewing technical bid analysis for instrumentation and control systems, and contributing to project Safety Instrumented Systems (SIS) and Fire and Gas work scopes. You will also be responsible for verifying that Engineering Contractor(s) apply bps Engineering Practices and industry standards in engineering designs, ensuring quality and consistency in I&C equipment delivery on projects, and supporting the resolution of complex technical I&C challenges. To be successful in this role, you must have a Bachelor's Degree in Instrumentation & Controls/Electrical and Electronics Engineering and a minimum of 8+ years of relevant experience in oil and gas/petrochemical/refining/chemical industries. You should have practical working knowledge of governing codes, industry standards, and local regulations relevant to instrumentation, controls, and automation engineering. Additionally, experience with EPC environment on major projects, decision-making skills, effective communication abilities, and experience in design and implementation of control and safety systems are required. Preferred qualifications include being a Chartered Engineer or Registered Professional Engineer and holding a Functional Safety Engineer certification from TUV, Exida, or equivalent. The role may involve up to 50% travel to Engineering Contractor(s) and supplier offices. This position is not available for remote working. Joining bp will provide you with opportunities to learn and grow in a diverse and inclusive environment. The company values diversity and is committed to fostering an inclusive environment where everyone is respected and treated fairly. Additionally, bp offers benefits such as flexible working options, paid parental leave, and excellent retirement benefits to support your work-life balance. Please note that employment may be contingent upon adherence to local policies, which could include pre-placement drug screening, medical review of physical fitness, and background checks. Accommodations will be provided for individuals with disabilities throughout the job application or interview process.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Microsoft Defender-XDR Onboarding Specialist, you will be responsible for seamlessly onboarding new clients or systems to the XDR platform. You will collaborate closely with internal teams and clients to ensure a smooth and efficient onboarding process, which includes pre-installation checks, post-installation verification, and ongoing support. Your key responsibilities will include planning and executing the onboarding process, developing and maintaining onboarding checklists and documentation, coordinating with stakeholders to ensure necessary prerequisites are met, performing pre-installation checks, assisting with system configuration, and verifying the correct setup of software and configurations. Additionally, you will be involved in configuring XDR policies and rules, ensuring the platform correctly detects events and alerts, conducting post-installation verification tests, confirming the proper generation of alerts and notifications, providing continuous support and communication to clients, addressing client questions and concerns, and maintaining clear communication with both clients and internal stakeholders. Furthermore, you will be responsible for updating and maintaining onboarding documentation, contributing to the development of a knowledge base for XDR onboarding, delivering training to internal teams and clients on the usage of the XDR platform, and staying informed about the latest XDR features and functionalities. To excel in this role, you should possess admin knowledge on critical configurations such as real-time protection, cloud protection, tamper protection, and MDE integration, have experience with XDR platforms and technologies, be familiar with various operating systems and network technologies, possess excellent communication, interpersonal, and problem-solving skills, work effectively both independently and as part of a team, demonstrate strong organizational and time management skills, and have experience with relevant tools and technologies such as Microsoft Defender XDR and Cortex XDR.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
About HashiCorp HashiCorp solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications. We use the Tao of HashiCorp as our guiding principles for product development and operate according to a strong set of company principles for how we interact with each other. We value top-notch collaboration and communication skills, both among internal teams and in how we interact with our users. Our Team The HashiCorp Incident Excellence team is responsible for improving HashiCorps incident response while maximizing learning from incidents. Our focus is on helping all engineers feel confident when they are on-call and improving communication to efficiently resolve incidents and build trust in our brand. We partner closely with teams to drive a holistic incident management strategy and share learnings to help our business continuously improve. About This Role This engineering role is on a nascent engineering team. The team is responsible for products that touch many areas of engineering organizations at HashiCorp, so applicants will need to excel at collaboration, have product-focused mindsets, and be comfortable iterating in an agile manner towards solutions. You will provide expert execution of the incident command process, including running and managing high-severity incident bridges and driving transparent communication that promotes maximum levels of internal and external customer satisfaction. Collaborate with an array of technical stakeholders and executives to drive resolution during incidents and improve overall response for future incidents and technical escalations. Utilize top-notch troubleshooting techniques to identify, organize, and advocate for novel solutions to remediate customer impact on complex interconnected systems. Participate in a closed-loop post-incident learning process driving insights and meaningful action Iterative improvements in response through consistent drills, tabletops, and game-day exercises Push the boundaries of innovation in incident management to deliver best-in-class incident response. In This Role, You Can Expect To Be responsible for and drive incident management capabilities and culture. Contribute to incident command on-call Build technical skills and relationships within a team of engineers and SREs. Lead and refine our incident response strategy, ensuring rapid and effective response to operational disruptions. Analyze incident trends and root causes to drive continuous improvements in system reliability and response processes. Develop and maintain tools for incident detection, analysis, and resolution, automating responses where possible to minimize human intervention. Create comprehensive incident response documentation and conduct training sessions to prepare all relevant teams for effective incident handling. Work closely with development, operations, and security teams to coordinate incident response efforts and post-incident analyses. You may be a good fit for our team if: 5+ years of experience in site reliability engineering, systems administration, or software engineering, with a significant focus on incident response and operational reliability. 1+ years managing, coordinating, and ensuring resolution of major incidents. Professional experience with incident management in cloud environments. Enjoy working on a variety of scopes spanning software engineering, cloud infrastructure, and SRE. Proven track record of managing and resolving incidents in cloud-based environments, with expertise in major public cloud platforms (AWS, GCP, Azure). Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, HTTP Strong understanding of monitoring and alerting systems, with the ability to develop metrics and alarms that accurately reflect system health and operational risks. Experience with incident management tools and practices, including post-mortem analysis and root cause investigation. Passion for consistently responding to and leading complex incidents in a 24x7x365 environment utilizing a globalized follow-the-sun model. Customer-centric attitude with a focus on providing best-in-class incident response for customers and stakeholders Familiarity with HashiCorps product suite and infrastructure automation tools is a plus. Demonstrate strong leadership skills during periods of significant business impact, remaining calm and professional during high-pressure situations A strong desire to drive customer success with partner teams and management on high-profile issues critical to the long-term success of the business Outstanding verbal and written communication skills with the ability to convey information in a meaningful way to both engineers and executive-level management, during and outside of incidents Adaptable to a wide variety of technologies and capable of incident response and troubleshooting activities in complex interconnected environments,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a member of our team at FIS, you will be part of a dynamic and innovative environment that tackles some of the most challenging issues in financial services and technology. We value curiosity, motivation, and forward-thinking individuals who thrive in an open, collaborative, and fun team setting. You will have the opportunity to work alongside a talented group of individuals dedicated to providing cutting-edge financial technology solutions on a global scale. Your role will involve executing security controls to safeguard company information, maintaining security systems, and enforcing security policies to regulate system access. Additionally, you will be responsible for researching potential security breaches, creating security documentation, and responding to security-related inquiries using established protocols. A key aspect of your responsibilities will involve managing and expanding coverage of the SIEM solution, identifying and implementing security controls, and collaborating with the user community to understand and address security needs. You will also play a vital role in developing custom automations to streamline processes and enhancing workflow efficiency. To excel in this role, you should possess knowledge and experience in deploying SIEM solutions, cloud technologies, network technologies, and security technologies. Strong time management, communication, decision-making, and organizational skills are essential, along with the ability to establish and maintain effective working relationships with both technical and non-technical audiences. The ideal candidate will hold a Bachelor's degree in computer science or have an equivalent combination of education, training, and work experience. This position is classified as a developing level professional role, requiring moderate skills with a high level of proficiency and the ability to work on complex projects in various technical environments. If you are looking to be part of a forward-thinking team that is dedicated to innovation and excellence in financial technology solutions, we encourage you to apply for this exciting opportunity at FIS.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
Job Title: Sr. Network Operations Engineer Location: Pune, Maharashtra, India Experience: 8+ Years Job Description The Sr. Network Operations Engineer will oversee and manage network operations, ensuring the optimal performance of network infrastructure. This role includes troubleshooting, monitoring, and maintaining network systems, and implementing network security measures. You will work closely with IT teams to improve network reliability and performance, while providing technical support and guidance. How You Will Do It Monitor network performance and troubleshoot issues to ensure minimal downtime. Configure, maintain, and manage network hardware and software, including routers, switches, and firewalls. Implement network security protocols and best practices to protect sensitive data. Collaborate with cross-functional teams to design and implement network upgrades and enhancements. Document network configurations and changes, and maintain an inventory of network devices. Provide technical support and training to IT staff and end-users. What We Look For Bachelor's degree in Computer Science, Information Technology, or a related field. 8-10 years of experience in network operations or related IT roles. Strong knowledge of network protocols, technologies, and security practices. Experience with network monitoring and performance management tools. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Preferred Qualifications Certifications such as CCNP, CCNA, or equivalent. Experience with cloud networking and virtualization technologies. Ability to work in a fast-paced environment and manage multiple projects simultaneously. We Offer Competitive salary and comprehensive benefits package. Opportunities for professional development and career advancement. A collaborative and inclusive work environment that values your input. Application If you are interested in applying for this position, please submit your resume and cover letter detailing your relevant experience.,
Posted 1 month ago
8 - 13 years
25 - 30 Lacs
Mumbai, Pune, Gurugram
Work from Office
A cross Levels - Comms & Media- Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you collaborate with exceptional people, the latest technology, and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network Areas of Work: Private Network technologies (RAN, Core, Cloud & Edge) Level: Manager & Sr Manager Location: Delhi Gurgaon, Mumbai, Bangalore , Pune, Hyderabad, Kolkata , Chennai Years of Exp: 8 -1 5 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Description Must-Haves E xperience in projects on building 5G network strategy, Business Strategy & Modelling, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning , design , deployment, operations , monitoring & reporting etc. Experience of managing multi-vendor and multi-technology ecosystem projects In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, S D- WAN , MPLS Good understanding of Private Network KPI definitions and measurement Good understanding of 2G/3G/4G/5G , network architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN , cloud native a pplications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations " Processes, tools, operating model etc. Basic u nderstanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Collaborate with IT and OT teams to ensure alignment of company standards and industry best practice Act as a technical SME for IT/OT convergence initiatives and projects Experience in creating Business case for telco/ Enterprises in Private Networks Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Qualifications Role Expectations: Project Delivery Lead delivery of small to medium-size teams to deliver management consulting projects for global clients Lead innovation transformation programs and process enablement for our clients Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks and Recommend clients' technical teams on Private Network rollout strategy, standards , and industry best practices and methodologies Business Development Take responsibility within Comms & Media industry group to help build the practice development & metrics etc. Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Candidate should have 7 -15 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing roles. Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM , ITIL, SID, TAM or similar is mandatory Plan and deliver well-structured oral and written communications Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Manage mid-level to senior client leadership and lead conversations Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development
Posted 3 months ago
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