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Accenture in India
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Network & Svcs Operations Representative

Network & Svcs Operations Representative

Accenture in India

3 - 7 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

sdwan operations wireless technologies operations

Work Mode

On-site

Job Type

Full Time

Job Description

As a Network & Services Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, support customer activations, and make necessary configuration adjustments to enhance service delivery and customer satisfaction. This role requires a proactive approach to problem-solving and collaboration with various teams to ensure seamless operations. Expected to perform independently and become an SME, you will be required to actively participate and contribute in team discussions. Your responsibilities will include providing solutions to work-related problems, troubleshooting network issues, implementing corrective actions, and collaborating with cross-functional teams to ensure effective service delivery. Proficiency in SD-WAN Operations is a must-have skill for this role. Additionally, experience with Wireless Technologies Operations is considered a good-to-have skill. You should possess a strong understanding of network configuration and management, along with experience in telecommunication systems and their life cycle management. Familiarity with customer activation processes and back office data management is also crucial for success in this position. The ideal candidate for this role should have a minimum of 3 years of experience in SD-WAN Operations. This position is based at our Chennai office, and a 15 years full-time education is required.,

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Network & Svcs Operations Representative