843 Network Support Jobs - Page 6

1. Installation of OS & other applications such as Office Suite, Adobe Acrobat etc. as per Customer s software deployment policy, and add or remove accessories, peripherals or mobile devices and configure PCs 2. Perform troubleshooting & verify hardware and software as per Client requirements 3. Configure desktop and laptop as per the desktop/laptop standardization policies of CUSTOMER 4. Configuration & troubleshooting of printers 6. Configuration of Outlook and troubleshooting of the related issues (System and on PDAs) 7. Troubleshoot and resolve desktop / laptop OS issues 8. Assist users in accessing applications based on standard SOP s 9. Vendor co-ordination in terms of Call logging, tracking and closure for OEM calls pertain to hardware, software, and networking support 10. Basic troubleshooting of the network related issues for laptop, Internet access & connectivity. 11. Tracking & end to end closure of the escalated issue with back-end team & domain owners.

HELLO APPLICANT, Greetings from The Job Factory, For More Details HR Smitha@ 9880964847 / 9880952642 (call or whats app) Email id : Smitha@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5.5 LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift Regards, SMITHA HR TEAM THE JOB FACTORY

GREETINGS!! We are hiring for technical support associate For further queries, feel free to call or share your CV to Priyanshu 8884496981 Shiva 7996772782 Muskaan 8884496984 Job role: Tech advisor Salary : Fresher:4.7 lpa Experience: 6lpa US rotational shift Location: BTM Layout Only graduate freshers Experience with under graduation is fine Job Description: We are looking for a dynamic and tech-savvy Technical Support Executive to join our growing team. The ideal candidate will provide first-level support to customers, troubleshoot technical issues, and ensure timely resolution to enhance customer satisfaction. Key Responsibilities: Respond to customer queries via calls, chats, and emails regarding product or service issues Troubleshoot technical problems related to hardware/software/networking (based on process) Guide users through step-by-step solutions or escalate complex issues to higher support levels Ensure accurate documentation of customer interactions and issue resolutions Maintain high levels of customer satisfaction through professional communication Follow SLA and ticketing procedures as per company standards Keep up to date with product knowledge and updates Requirements: Graduate in any discipline (Engineering preferred for certain tech roles) 05 years of experience in technical support/customer service Strong understanding of computer systems, mobile devices, and technical concepts Excellent problem-solving and multitasking skills Comfortable working in rotational shifts (24/7 support model, if applicable) Experience with CRM/ticketing tools is a plus Preferred Skills: Knowledge of basic networking concepts (IP, DNS, routers, firewalls, etc.) Familiarity with Windows/Linux/Mac OS troubleshooting Certifications like CompTIA A+, CCNA, or Microsoft Support are an advantage Perks & Benefits: Competitive salary + incentives Paid time off & sick leave Learning and development Fun, collaborative work culture Thanks and regards, Rivera Manpower Services

Job Role: Provide technical support to international customers via voice or chat. Troubleshoot and resolve basic technical issues. Ensure excellent customer satisfaction through prompt and professional responses. Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Eligibility: Any graduate can apply. Freshers with the right attitude and communication skills are highly encouraged to apply. What We Offer: Industry-best salary and benefits. Professional training and mentoring. Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Freshers Welcome Salary: Best in Industry Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to nivya.avinash@movate.com Hurry! Limited openings for immediate joining.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Record technical issues and solutions in logs Basic server Knowledge 2015 to 2025 batch can apply Male candidates only

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge Switches and Routers 2014 to 2024 batch can apply Male candidates only

We currently have multiple openings, at various levels, in our IT Support Executive team If you know someone who shares our values and beliefs, and has 6 to 10 years of relevant experience, this is their opportunity to join us. B.Tech.(Computer Engineering) Desktop Support,IT and Networking,LAN Administration,Network Support,Technical Support,Troubleshooting

We currently have multiple openings, at various levels, in our IT Support Executive team If you know someone who shares our values and beliefs, and has 6 to 10 years of relevant experience, this is their opportunity to join us B Tech (Computer Engineering) Desktop Support,IT and Networking,LAN Administration,Network Support,Technical Support,Troubleshooting

Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Configure desktop and laptop Address user tickets regarding hardware, software and networking Customize desktop application to meet user needs Basic server Knowledge 2014 to 2024 batch can apply

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Install, configure, and maintain all network services, equipment, and devices. Monitor network performance and troubleshoot problems and outages Program routers, switches, and other network hardware Configure DNS servers Define, document, and enforce system standards Manages all system back-up and restore protocol Plans and supports network and computing infrastructure Schedule updates and upgrades Proficient in rack server installation and cabling. Ability to read and understand schematics and design documentation Proficient in cable management for functionality and esthetic purposes Possess excellent analytical and problem-solving skills Ensuring the effective administration of a new business network Performing troubleshooting on all programs when required Preparing post-mortem reports and performing trend analysis when there are system failures

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045

Position - Technical Support Executive Qualifications and Skills Excellent Fluency in written and spoken English is the key parameters for this job role along with strong computer skills . Excellent typing skills Self-motivated, independent and meticulous with an eye for detail. Team player with good interpersonal and communication skills Job Responsibilities Assist JiBes Support Team to provide support to vessels / remote offices related to IT hardware/software for office/vessel users. Translation of business complexities or issues received to internal functional subgroups and vice versa. Troubleshooting and diagnosing of non-defined/underlying root cause of the issues Manage user administration for JiBe Internal access rights along with On-boarding of new clients user base. Analyzing various aspect of PMS and other JiBe modules and prepare document as per the need. Understanding and documenting client requirements Analyzing gaps between the user requirements and JiBe features and provide input to the JiBe team To test/check functional aspects of modules developed by JiBe team and produce desired report/outcome. Contribute in training to internal/external JiBe users on PMS and related modules whenever required To create software related documents. (Software feature documents, Help documents, FAQs, Workflow documents etc) as per the requirement of the team

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Networking Concepts Basic server Knowledge Switches and Routers Microsoft outlook Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Responsibilities: * Collaborate with cross-functional teams on network projects. * Ensure high availability & performance through regular maintenance. * Design, implement, maintain networks using industry standards.

Job Title: Technical Support Executive (Chat Process) Employment type: 6 Months Contract Work Location: Work From Office (Koregaon Park, Pune ) Shift Type: Night Shift NOTE: This is a Technical Support - Chat Process role for our Cloud Help Desk product and this position requires to Work From Office (Mon - Fri) in the night shift from our office located at Koregaon Park, Pune. Essential Attributes to do this job: Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT environments. Communication Skills: Ability to explain complex technical issues in a clear, concise manner to both IT professionals and non-technical users. Problem-Solving Mindset: Analytical thinking to investigate issues, identify root causes, and provide effective solutions. Documentation Abilities: Experience in creating clear knowledge base articles, FAQs, and detailed support tickets. Multi-Tasking: Capable of handling multiple customer inquiries and prioritizing urgent issues. Teamwork: Able to work well with other teams, including product development and engineering, to escalate and resolve issues. Adaptability: Ability to quickly learn new technologies and stay up to date with product updates. Customer-Focused Attitude: Empathetic and patient when assisting users, ensuring a positive support experience. Optional (Preferred) Attributes: Help Desk Experience: Prior experience working with ITSM tools especially Cloud help desk. Cloud Knowledge: Understanding of cloud platforms like AWS, Azure, or Google Cloud. SQL & Database Knowledge: Basic experience querying databases for troubleshooting purposes. Security Awareness: Knowledge of best practices for cybersecurity in cloud applications. Certifications: ITIL, CompTIA, AWS, or other relevant IT certifications. Scripting & Automation: Familiarity with PowerShell, Bash, or Python to potentially automate troubleshooting tasks. Experience in a Fast-Paced Environment: Comfortable with a high-growth company or experience in a startup. Multilingual Abilities : Proficiency in additional languages to support global customers. Shift Timings: Rotational Shift 06:30 PM IST to 03:30 AM IST (Night Shift) 09:00 PM IST to 06:00 AM IST (Night Shift)

configuration of routing and switching equipment. configuration of hosted IP voice services. basic configuration of firewalls; knowledge of Window and Linux based networking Required Candidate profile •Design & implement security systems & redundant backups for data safety •Monitor &test application performance for potential bottlenecks,identify possible solutions, &work with developers to fix them

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.. Network support Level1 Qualifications Bachelors degree Job Location

We are seeking a Network Support Engineer with hands-on exp. in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis. NP: 0-7 Days Required Candidate profile Candidates Only From Mumbai. Hands-on exp. with Juniper /Cisco/Nokia/Accedian/ Ciena. 3-10 yrs in Network Operations within Telecom or ISP environments. Customer Circuit Support Shift: 24x7 Rotational

Active Directory user management & basic knowledge of Active Directory,DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware & Networking Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2014 to 2024 batches Male candidates only

*Be the single point of contact for the entire region for IT related matters and liaison with respective teams in HO, local vendors to ensure availability of all required IT systems to enable smooth business operations at branches. *To install and configure computer hardware operating systems and applications, monitor, and maintain computer systems and networks, troubleshoot system and network problems, diagnosing and solving hardware or software faults, set up new users' accounts and profiles and deal with password issues GRADE/LEVEL: JR ASST QUALIFICATION: 3 YEARS DIPLOMA, ANY DEGREE,M.SC(CS/IT), M VOC IT/MCA,B.TECH/M.TECH(CS/IT/EEE/ECE) LOCATION: ALL OVER INDIA EXPERIENCE: 3 MONTH EXPERIENCE (NETWORK & HARDWARE RELATED) CTC RANGE:AS PER COMPANY NORMS

Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

Role & responsibilities Install, configure, and troubleshoot Windows/Linux/mac os. To provide support for desktop, laptops, servers, thin clients, tablets, printers, attendance devices, all other IT related hardware. Install and configure enterprise software applications. Monitor system performance and ensure system availability and reliability. Perform regular updates, patches, and security configurations. Manage system, database backup & disaster recovery strategies. Configure and maintain LAN, WAN, VPN, and firewall security. Troubleshoot network connectivity issues. Monitor and optimize network performance. Implement and maintain security policies, including antivirus & access controls. Conduct regular Branch IT audits and actions with TAT. Ensure compliance with industry standards and data protection regulations. Provide technical support to employees for hardware, software, and network-related issues. Manage user accounts, permissions, and access rights. IT inventory Management, documentation and training materials for end-users. IT infrastructure Deployment and maintenance. Coordination with Vendors for warranty, AMC and other IT related support.

Role - Networking Support Engineer Exp - 10 - 15 Yrs CCNA , CCNP Related Certifications are Preferable Responsibilities - Monitor and maintain LAN/WAN infrastructure, routers, switches, firewalls, and other networking equipment. Provide first-line support for all network-related issues including internet downtime, connectivity issues, and performance bottlenecks. Configure and troubleshoot network hardware and software. Assist in the installation, configuration, and maintenance of networking systems. Monitor network performance and escalate issues as needed. Ensure network security and compliance with internal policies. Maintain documentation related to network configurations, changes, and system logs. Coordinate with vendors and service providers for troubleshooting and maintenance. Support end-users with technical queries related to network connectivity and access. Preferred candidate profile CCAN CCNP etc related Certification in Networking Related are Preferable

Configure desktop and laptop Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2015 to 2025 batches Male candidates only