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0.0 - 2.0 years
1 - 3 Lacs
Nanded
Work from Office
Responsibilities: Install, configure, and support LAN, WAN, and internet systems. Monitor network performance, troubleshoot problems, and resolve outages. Configure and manage firewalls, VPNs, routers, switches, and wireless networks. Provident fund Health insurance
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
Expertise in network protocols (TCP/IP, VLANs, VPNs) Deploys & configures routers, switches,firewalls, access points,IP cameras Integrates video surveillance, intrusion detection, access control, and fire alarm systems Manages fiber optics and Cisco
Posted 1 week ago
1.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Job Role : Executive - System Admin/ Networking. Role & responsibilities we are looking for employee for our IT team Preferred candidate profile Resolving Tickets within TAT Record all the issues and service request received via phone and mail. Ensure all software installed and definition file updated in all the desktops, laptops Data Management File format conversion, data movement related request handling as per TAT AD User Management Creating, disabling the IDs on same day based on HR Mail. Update the relevant documents on time Daily Monitoring Check Server events, Email Server alert and physical health, take necessary action if any hardware failure / abnormal observed. All network devices except Firewall Daily monitoring and reporting the status of Switches, Router and Link. Hardware Inventory Manually track & update the hardware movement in asset register with immediate effect. Team Bonding Attendance / Flexibility Reporting on time to shift and extending support when required Interested and suitable candidates can apply here or walking directly to the below mentioned venue from 28-Jul-25 to 31-Jul-25 between 11:00 A.M to 04:00 PM Venue: e-care India 2nd Floor BR Complex 27 Woods Road Chennai 2
Posted 1 week ago
1.0 - 7.0 years
0 - 0 Lacs
haryana
On-site
You will be responsible for managing and monitoring all installed systems and infrastructure to ensure the highest level of availability. Providing L1 Level support in LAN and Remote support will be a key aspect of your role. You will also be required to offer Software, Hardware, Network Support, and Operating System support. Configuring Microsoft Outlook for users and troubleshooting mail problems, along with tasks such as basic networking, peer-to-peer connections, mapping drives, and data sharing will be part of your daily responsibilities. It is essential to have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or in a similar role. You will be addressing user tickets regarding hardware, software, and networking, as well as installing applications and computer peripherals. Hands-on experience with Windows environments is necessary, along with knowledge of network security practices and anti-virus programs. Excellent problem-solving and multitasking skills, a customer-oriented attitude, and the ability to handle printers and Wi-Fi devices in customer locations are also required. Qualifications: - Experience: 1 - 7 Years - Salary: 2 Lac To 2 Lac 50 Thousand P.A. - Industry: IT Hardware / Technical Support / Telecom Engineering - Qualification: Other Bachelor Degree Key Skills: - Hardware Engineer - Network Engineer - Hardware Faculty - LAN Maintenance - Walk in,
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Manage and maintain IT infrastructure, ensuring performance, security, backups, and system updates. Support hardware/software, resolve issues, and coordinate with vendors for seamless operations. Resolve issues related to hardware, software.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Bengaluru
Work from Office
Role & r Who we are: CloudifyOps is a boutique Cloud-DNA technology firm enabling businesses to maximize profitability, become more agile and innovative through our comprehensive portfolio of Cloud transformation, DevOps consulting and Managed IT Services. We are driven by passion to deliver extraordinary value for our customers. We assure to deliver reduced TCO, greater IT-business alignment and higher SLA What will you do : Experience in working in IT helpdesk teams End user IT Support for hardware and software management, Inventory management, User accounts management. Address user tickets regarding hardware, software and networking - especially handling escalations and providing the right solution to End-user. Networking management such as Routing,switching and Firewall. Remote Support for Upgrading, installing, and configuring new hardware and software to meet company objectives and security requirements. Customize Operating systems to adhere to company standard Images Record technical issues and solutions in tickets Direct unresolved issues to the next level of support personnel Follow up with end users to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Configure and maintain a company's Laptops,network’s and IT infrastructure including Access Card Issues,Asset Management and admin related tasks. Track User creation, Deletion and updation What we are looking for : 3 to 5 years of hands-on experience as an IT Support Engineer. Hands-on experience in Okta, Confluence, JIRA, Jumpcloud ,Sophos,Sprinto, Jamf and Datapass setting up and user authentication. Experienced in configuring, installing and troubleshooting Wireless, VPN and Network-Printers Knowledge on automating routine system admin tasks using batch files. Understanding of 2FA, MFA User Management and Basic Knowledge on Cloud computing services( AWS,Azure) . Hands-on Microsoft Entra and Intune. Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role - In depth knowledge on Windows 10,11, O365 ,Windows Server 2019,2022 and G-suite . Hands-on experience with Windows/Linux/Mac OS environments - Well versed with installation, configuration and troubleshooting of windows 10, and MAC OS (monterey/ventura/Sonoma) Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Experience with TCP/IP and basic networking issues Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Bachelor's degree in computer science, information technology, information systems, or similar. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.(if available) Equal opportunity employer : CloudifyOps is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. esponsibilities Preferred candidate profile
Posted 1 week ago
1.0 - 3.0 years
1 - 1 Lacs
Greater Noida
Work from Office
Responsibilities: * Provide technical support for desktop & network issues * Install CCTV systems, Windows software, WiFi networks * Troubleshoot Windows problems, LAN configurations
Posted 1 week ago
1.0 - 3.0 years
1 - 1 Lacs
Greater Noida
Work from Office
Responsibilities: * Provide technical support for desktop & network issues to our estimated Customer * Install CCTV systems, Windows software, WiFi networks * Troubleshoot Windows problems, LAN configurations
Posted 1 week ago
0.0 - 2.0 years
3 - 3 Lacs
Ahmedabad
Work from Office
Assist in network setup, maintenance, troubleshooting LAN/WAN,Active Directory, and servers. Must know networking basics, firewalls, system admin, and switch/router config. B.Sc./B.Tech in CS/IT required. CCNA/Network+ preferred. Provident fund Health insurance
Posted 1 week ago
2.0 - 5.0 years
5 - 11 Lacs
Hyderabad
Work from Office
Technical Skill: - Network Security SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS; Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP; Network troubleshooting experience - familiarity with tools such as Ping, Traceroute, MTR; Network protocol analyzers Knowledge on anyone of these: Tcp dump, Wireshark, fiddler. Good to have Authentication protocols such as LDAP, SAML, 2FA, MFA etc; Basic knowledge on operating systems - Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files. Responsibility includes but not limited to the following: Ability to communicate with tech-savvy clients using perfect written and spoken English. Familiarity with a range of enterprise software/ security solutions and be comfortable in conversations with IT professionals and technical clients Experience troubleshooting and solving technical problems, client advocacy, empathy, and keen attention to detail. Meet SLAs like response and resolution times by partnering within L2 and L3 advisor. Extensively research and document client technical issues. Collaborate with technical support team members to properly manage client inquiries and escalate when appropriate. Partner with technical support team members on various strategic projects when needed. Own client technical issues from initial report to resolution, communicating with clients regularly regarding issue status. Email ID:- sourabh.singh@pyramidconsultinginc.com
Posted 1 week ago
4.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Install, configure & maintain hardware & software systems manage LAN/WAN networks servers & firewalls Implement cybersecurity protocols Provide technical assistance to staff & troubleshoot IT issues Create & manage user accounts & access controls
Posted 1 week ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware & Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Networking Concept Basic server Knowledge Required Candidate profile Address user tickets regarding hardware, software and networking Knowledge of network troubleshooting, Ethernet and IP configuration Active Directory 2015 to 2025 batch can apply Male candidates only
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Gurugram
Work from Office
Education Qualification : B-Sc Skills : Tertiary -> Technology - Networking Knowledge, Concepts - Network Security - 3 - Experienced Secondary -> Technology - Networking Context - Small Office - 2 - Knowledgeable Primary -> Technology - Network Support - L2 Support - 3 - Experienced Tertiary -> Technology - Data Center Administration - Networking - 3 - Experienced Tertiary -> Domain - Telecom / Communications Equipments (Others/Not classified) - Network Interface Devices - 3 - Experienced Certification : Technology - Networking Certifications - CCNP - CCNP Voice Details: Voice Administrators are responsible for installing, configuring, and managing Voice over Internet Protocol (VoIP) systems within companies- Their job is to administer the companies in-house IP telephone communication systems, including their software architecture and hardware components- 1- Meeting with IT managers to determine the company s networking needs- 2- Analyzing existing VoIP networks and computer systems- 3- Developing architecture plans for voice and data services- 4- Installing network hardware modules including IP and PBX communication servers- 5- Designing and implementing Cisco Unity systems- 6- Troubleshooting VoIP network issues- 7- Analyzing and upgrading network security systems and protocols- 8- Adding network users and managing company permissions- 9- Optimizing network installations for future expansion- Training staff on network and system protocols-
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Panvel
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Thane
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Dombivli
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Ulhasnagar
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Manesar
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Panchkula
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Navi Mumbai
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Pimpri-Chinchwad
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
What will you do? The ideal candidate will have strong communication skills, as well as the ability to analyze data from various sources and synthesize findings into actionable recommendations for key stakeholders, highlighting areas for improvement and any concerns. He/she must be able to work collaboratively with cross-functional teams to execute tasks within defined timeframes while maintaining superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. What are your Key Responsibilities? Be a part of the operations team working on Monitoring and Reporting on various platforms with base technical / network knowledge Work on different tools which will help to identify Customer experience monitoring Handle troubleshooting on server issue & front end issues Conduct extensive quality check while executing client request Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different Dashboard Help to create documentation on new projects an get trained on different activities Handle daily hands-on on execution (Platform monitored, Alert Handled, Issues Drilled & reports created) using various platform and excel / PPT Interact with client stakeholders for validation What Skills you should have? Strong proficiency in MS Office, especially MS Excel and PPT Development skills will be an added advantage. Technical and Network knowledge will be helpful for troubleshooting on server. If this sounds like you then you are our kind of person You have completed a Bachelors Degree.
Posted 1 week ago
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