844 Network Support Jobs - Page 34

Job Summary: We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. The role involves managing Azure, Intune, Office 365, and network devices. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows and macOS. Manage user accounts via Active Directory. Support Azure, Intune, Office 365, and network devices (routers, switches). Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Requirements: 2+ years of experience in desktop support. Proficiency in Windows, macOS, Azure, Intune, and Office 365. Strong networking knowledge (routers, switches, DNS, DHCP). Excellent problem-solving and communication skills. Relevant certifications (CompTIA A+, Azure Fundamentals) are a plus Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

*Be the single point of contact for the entire region for IT related matters and liaison with respective teams in HO, local vendors to ensure availability of all required IT systems to enable smooth business operations at branches. *To install and configure computer hardware operating systems and applications, monitor, and maintain computer systems and networks, troubleshoot system and network problems, diagnosing and solving hardware or software faults, set up new users' accounts and profiles and deal with password issues GRADE/LEVEL: JR ASST QUALIFICATION: 3 YEARS DIPLOMA, ANY DEGREE,M.SC(CS/IT), M VOC IT/MCA,B.TECH/M.TECH(CS/IT/EEE/ECE) LOCATION: ALL OVER INDIA EXPERIENCE: 3 MONTH EXPERIENCE (NETWORK & HARDWARE RELATED) CTC RANGE:AS PER COMPANY NORMS

*Graduation is must *candidates should have min 1to2 years experience into technical international voice *networking,routing,swtiching,ip address,modem voice *sal-5.5lpa *Night shift *5days/2 days off *Immediate joinee *Ambattur 9940812026/8925733223

Job Description Location : Gurugram Working Days : 5 Days Designation - IT Network Support Engineer (for Australia, New Zealand & UK process) Job Description : - Configuring and installing various network devices and services (e.g., Cisco routers, switches, firewalls, load balancers, VPN) Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Monitor network engineering performance and ensuring system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide remote troubleshooting and fault finding if issues occur upon initial installation. Undertake capacity management and audit of IP addressing and hosted devices within the organization. Provide Level 2/3 support and troubleshooting to resolve issues. Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the company's security team. Upgradation of the network infrastructure as and when required. Requirements: Proven hands-on network engineering experience. Deep understanding of networking protocols Worked on IT asset management. Good experience in Hardware troubleshooting. Knowledge of system security techniques. Hands-on experience with monitoring, network diagnostic, and network analytics tools. Hands-on experience in Cisco router, Linux installation and software configuration. Experience in voice call troubleshooting. Good problem-solving and communication skills. Candidate selection criteria : Walk-in interview at below address Plot No. 37, Sector-34, Gurugram, Haryana, 122004 # interested candidate can share resume at hr@smartcallinfotech.com ,9717052731

Greeting from Glympse Human Capital services !! Years of experience: 1 to 3 years Budget: 7 LPA (shift allowance Rs.300/350) Shift timing: Complete Night Shift (5.30 PM & 10.30 PM) Location: Bangalore (At present Work from home) Skill: Excellent communication skills (Mandatory) , Customer support, Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Job Description Required Qualifications and Experience: Bachelor's Degree in IT, Computer Science, or other related fields 1+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server Creative problem solving Strong aptitude for learning new technologies Good verbal and written communication and interpersonal skills. Preferred Skills: Skilled in two of following technologies Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Responsibilities and Duties: You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks Interested candidates please share your Resumes to careers@glympsehr.com Contact manoj@ 9606557106 / 9606553830 / 7676773507

We are seeking a skilled Network Administrator to manage and maintain our organization's network infrastructure. You will be responsible for ensuring the integrity, security, and availability of network services, hardware and software management.

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 251 b) For Position in Gandhinagar Search : Job Code # 512

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 navya@7848820042 call indu@7848820046 call kavya@7849020010

IT Support Executive for an MNC in Navi Mumbai L1/L2 support with hands on experience 5 days working Pl share updated CV to careers5.righthire@gmail.com

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call Hr suman@7848820047

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call mayur@9343402211 call hr monica@9886112583

Minimum 5 yrs. experience as system administrator. Have experience with Hardware & software & Server

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

6 month of Experience in Technical Customer Support / L1 / L2 / CCNA Certified / Cloud Support 5 Days Working Rotational Shift Salary 4.5lpa to 8 lpa Job Location - Gurgaon, Bangalore, Chennai, Pune, Thane, Mumbai Required Candidate profile Must have 1 Year of experience in Technical Support (L1 & L2) Must have Knoweldge :- O365/Cloud Server/Azure/Windows/OS/Active Directory/Networking/DHCP/DNS Share ur CV - tscv2708@gmail.com

Dear Candidate, Greetings from Collabera !I hope you are doing well. My name is Bansal Patel , and I represent Collabera , a leading global staffing firm. I came across your profile on the job portal and wanted to reach out to you regarding an exciting opportunity with one of our esteemed clients based in Trivandrum or Noida or Chennai location .We believe your background and experience could be a great match for this role. Below is the Job Description for your review. Job Title: IT Service Desk Analyst / Technical Support / Analyst Location : Trivandrum or Noida or Chennai Mode of Work : Work from Office Experience Level: (Fresher / 0-2 Years) Primary skill: Good command in English speaking Communication Skills Shift Timing: Rotational Shift Including Night shit (5 Days working) Education Qualification: B-Tech CSE(all branches), IT, ECE, BCA, MCA, BSC_IT - (Must Have Provisional or Degree certificate) Job Summary: The IT Service Desk Analyst is responsible for providing first-line technical support to end-users within the organization. This role requires resolving hardware and software issues, troubleshooting network and connectivity problems, and ensuring high levels of customer satisfaction. The analyst will act as the first point of contact for technical queries, working to diagnose and resolve problems efficiently or escalate them to the appropriate teams when necessary. Key Responsibilities: Technical Support: Help international users fix hardware, software, and network issues over phone calls. Clear Communication: Explain technical solutions in simple words and adapt to different accents. Troubleshooting: Solve issues like password resets, app errors, and network problems quickly or escalate if needed. Global Coverage: Provide support across different time zones and ensure availability for international users. Customer Service: Deliver excellent service with patience, professionalism, and a focus on customer satisfaction. Call Documentation: Log all calls, problems, and solutions accurately in the system. Shift Flexibility: Work night shifts or odd hours to support users globally. Preferred Soft Skills Strong problem-solving and analytical skills. Excellent communication and interpersonal skills to interact with customers and team members effectively. Ability to work in a fast-paced environment while maintaining attention to detail. Team player with the ability to handle tasks independently. If You are Interested, Share your CV on Bansal.patel@collabera.com Job Description: Technical skills: Providing 1st line technical support to customers Dealing with problems for hardware such as, computers and printers, and software programs Asking questions about the problem and explaining possible solutions Dealing with common or basic technical issues such as resetting passwords Resolve technical issues in a timely manner using available resources within the Company. Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support. Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting. Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory. Good knowledge in Installation of hardware & Software. Work on Client Servers like Windows, Linux, UNIX. Work on various Software-Applications. Ability to troubleshoot common PC issues (Optional) Resolution and Customer Satisfaction Rating. If Interested, Please Share the Following Details: Full Name: Contact Number / Alternative Number: Email Address: 10th Percentage with Passing years 12th Percentage with Passing Years Highest Education or Graduation : Percentage / CGPA with Passing Years with University name Current Location: Preferred Location: Current Company (If applicable): Total Experience (If applicable): Relevant Experience (If applicable): Current CTC (If applicable): Expected CTC (If applicable): Notice Period: Updated Resume: If You are Interested, Share your CV on Bansal.patel@collabera.com About Collabera: Since 1991, Collabera has been a pioneer in IT staffing solutions and services. With over 14,000 professionals across 50+ global locations , we are proud to be: A Top 10 U.S. IT Staffing Firm The largest minority-owned IT staffing firm in the U.S. A trusted partner to Fortune 500 companies Recognized as one of the Best Staffing Firms to Work For (6 years in a row) Know more : https://www.collabera.comWe look forward to hearing from you. Please feel free to share this opportunity with friends or colleagues who might be looking for a job change.

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 28k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364822002 / 6364803282 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Management Leads, manages, recruits, and develops pan-India, cross-regional teams Project Management Leads and manages large, pan-India, cross-regional or global construction programs Provides guidance and project leadership including ground up construction, remodels, renovations, etc., ensuring projects are meeting or exceeding company expectations Vendor Relations Directs as many as 25+ external vendors per project comprising General Contractors, A&E design teams, commissioning agents, equipment suppliers, etc. Leads in establishing and maintaining high value relationships Training Programs Leads in identifying and developing training programs Forecasts training needs and establishes plans and secures resources for deploying training to address those needs Contract Administration Leads in developing and executing effective contract administration procedures including generation, review, and monitoring of prime contracts, subcontracts, change orders, cost forecasts, and other pertinent documents and documentation Leadership Leads in mentoring all team members Leads in directing all internal and external project team members including internal Design, Procurement, Operations, and IT/Network support teams Policy & Procedure Development Encompasses support for teams strategic direction within policies and procedures Qualifications 20+ years experience in project and construction management preferred Bachelors degree preferred

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

To be Updated Qualification To be Updated