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2 - 7 years

1 - 6 Lacs

Chennai

Work from Office

Responsible for administering servers, desktops, printers, routers, switches, firewalls, software deployment, security etc. • User creation, authorization control and system support. • Outlook Configuration. • Windows Based software trouble shooting. Printer and Scanner Installation. Responsible for installing and supporting LANs, WANs Internet, and intranet. Linux and Windows Based Server Installation, Maintenance, Application Deployment, and Database Management. Provided technical support for database maintenance and application management. Asset Management

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- 5 years

4 - 8 Lacs

Pune, Gurugram, Delhi / NCR

Work from Office

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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1 - 6 years

3 - 8 Lacs

Pune, Gurugram

Work from Office

Hi Technical process in International bpo Us Shift 5 Days working 1 side cab Salary up to 8.5 Lakhs grad with 1 year exp in technical process with international Location Gurugram, Pune Amit Gandhi 9910877518

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7 - 12 years

12 - 15 Lacs

Pune

Work from Office

Ensure deployment, monitoring, Maint. of Servers, PC, Hardware, Software. Knowledge of Dell Hardware System, Server, Office 365, VPN & Wireless Tech., AD Concept, Users & Folder Permission, Configure & Deploy Network Equipment (Cisco 9200, 9300) etc. Required Candidate profile Bachelor Degree in Computer Application with min. 7 yrs exp. with Active Directory / Windows Adminstration. Cisco CCNA and VMware. Knowledge of IATF 16949:2015, ISO 14001:2015, ISO 45001:2018

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2 - 6 years

6 - 7 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Greetings we are looking for networking Engineers in Bengaluru, Pune, Hyderabad, and Chennai Please Note *This is a WFO Profile. *All the interviews are only in Walkin Mode in respective cities *Need minimum 2 year full time experience post Graduation *Trainee and internship experience not considered Job Description: Good Exposure on firewall administrative support including Troubleshooting, configuration changes, Upgrades, compliance, Monitoring, and backup. Good understanding on security technologies including Site to site VPN, SSL VPN, NAT, ACL, IPS and NGFW features would be preferable. Exposure on Security Tools like Algosec, FMC, JSP and CSM would be Good. Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.

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2 - 7 years

5 - 6 Lacs

Hyderabad

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To know more or to get your interviews scheduled reach out to our expert H.R's Khushi 7869457739 Surbhi 7880292299 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

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years

1 - 3 Lacs

Chennai

Work from Office

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

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1 - 6 years

3 - 8 Lacs

Pune, Gurugram, Bengaluru

Hybrid

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: graduate freshers Technical support call indu@7848820046 call Nischel @7483101122 call suman@7848820047 Call Pooja @9886112704

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1 - 6 years

3 - 6 Lacs

Hyderabad, Bengaluru

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call navya@7848820042 call jean@7829423175 call indu@7848820046 call Nischel @7483101122

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- 2 years

3 - 5 Lacs

Bengaluru

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call soumya@8088720040 call Hr Ashika@7829423175

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2 - 5 years

4 - 7 Lacs

Chennai

Work from Office

CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386

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1 - 6 years

3 - 6 Lacs

Hyderabad

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. call suman@7848820047 call anusha@7815982900 call indu@7848820046 call kavya@7849020010

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2 - 5 years

3 - 8 Lacs

Lucknow

Work from Office

Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

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- 2 years

3 - 5 Lacs

Bengaluru

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Call Indu@7848820046 Call mayur@9343402211 Call Soumya@8088720040 Call Nishel@7483101122 Call suman@7848820047 Call Anusha@781598290 Call jean@7829423175 Call shruthi@7816842400 Call ruth@9590520040 Call kavya@7849020010 call pooja@9886112704 call soumya@8088720040 call Hr Ashika@7829423175

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1 - 6 years

3 - 6 Lacs

Bengaluru

Work from Office

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 navya@7848820042 call indu@7848820046 call kavya@7849020010

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6 - 10 years

4 - 6 Lacs

Chennai

Work from Office

- Lead IT and networking function & to work independently and responsibly - Troubleshoot network connectivity issues - Handle firewall, endpoint security, access control, mail access, CCTV etc - Provide L2/L3 support for system and network issues

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1 - 4 years

3 - 4 Lacs

Noida

Work from Office

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.75 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on aradhaya.vashistha@techmahindra.com 7902015146 sushmita.singh@techmahindra.com 8076156294

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2 - 7 years

3 - 8 Lacs

Pune, Gurugram, Bengaluru

Work from Office

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS SHRUTII 9958371382 GRAD/UG WITH EXPERIENCE OF 1.5 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE, BENGALURU WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY Required Candidate profile Provide Level 2/3 technical support across users and teams Monitor and manage SCCM deployments and updates Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

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3 - 6 years

3 - 5 Lacs

Vadodara

Work from Office

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

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- 1 years

2 - 2 Lacs

Dindigul, Chennai, Kanchipuram

Hybrid

* Walk-in with resume, photo & experience docs (if any).* Role & responsibilities Monitor and manage LAN/WAN networks at the client site. Troubleshoot network issues, outages, and performance bottlenecks. Configure and maintain switches, routers, and firewalls. Coordinate with the internal support team and vendors for issue resolution. Ensure network security and compliance with client IT policies. Maintain documentation of network configuration, incidents, and resolutions. Provide timely technical support for any hardware/software-related issues. Preferred candidate profile Strong knowledge of networking protocols and tools. Hands-on experience with network configuration and troubleshooting. Familiarity with Cisco/Juniper/TP-Link/UBNT devices is an advantage. Excellent communication and problem-solving skills. Ability to work independently at client premises.

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5 - 10 years

1 - 5 Lacs

Noida

Work from Office

Key Responsibilities Team Leadership & Development : Manage and mentor the IT support team, providing guidance, training, and performance evaluations to ensure a high-performing support function. Service Desk Management : Oversee daily operations of the IT help desk, ensuring prompt and effective handling of support requests and incidents. Policy & Procedure Implementation : Develop and enforce IT support policies and procedures to standardize operations and improve efficiency. Performance Monitoring : Track key performance indicators (KPIs) such as response times, resolution rates, and user satisfaction to assess and enhance support services. Vendor & Asset Management : Manage relationships with external vendors, oversee procurement of IT equipment, and maintain accurate records of IT assets. User Support & Training : Provide high-quality technical assistance to users, including training sessions to enhance their understanding of IT systems and tools. Security & Compliance : Ensure IT support practices comply with organizational security policies and relevant regulations, addressing vulnerabilities proactively. Documentation : Maintain comprehensive documentation of support processes, configurations, and procedures for reference and continuity.Jobed.ai+2CompTIA+2Octo Telematics+2BizIT Solutions Ireland Qualifications & Experience Experience : Minimum of 4 years in IT support roles, with at least 2 years in a managerial or supervisory position. Essential Skills Technical Proficiency : Strong understanding of IT systems, networks, hardware, and software applications. Leadership : Proven ability to lead and develop a team, fostering a collaborative and productive work environment. Problem-Solving : Excellent analytical skills to diagnose issues and implement effective solutions. Communication : Strong verbal and written communication skills to interact with team members, stakeholders, and vendors. Customer Service Orientation : Commitment to delivering high-quality support and ensuring user satisfaction.Jobed.ai+1BizIT Solutions Ireland+1 Role & responsibilities Whatsapp Your Resume at 9910008177 email- hiring@buniyad.com or call at 9999064584

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- 5 years

4 - 8 Lacs

Pune, Bengaluru, Delhi / NCR

Work from Office

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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- 5 years

4 - 8 Lacs

Pune, Bengaluru, Delhi / NCR

Work from Office

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon , Bangalore Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!

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- 4 years

2 - 4 Lacs

Chennai

Work from Office

Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call / What's app HR Vandana - 8464822386

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2 - 5 years

3 - 4 Lacs

Mumbai

Work from Office

Configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices (Mainly Cisco & some cases Avaya / Brocade ) CCNA/ CCNP Certifications with 1-2 yrs exp Knowledge on NMS Tools, Routing Protocols (OSPF, BGP), STP, QoS

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