844 Network Support Jobs - Page 32

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge Switches and Routers Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates

Responsibilities Desktop Support : * Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. * Provide end-user support for hardware issues (PCs, laptops, printers). * Perform routine maintenance and updates on desktop systems. * Resolve software and hardware-related issues remotely or on-site. Network Support : Manage and troubleshoot network devices (routers, switches, firewalls). Configure and maintain network protocols (TCP/IP, DHCP, DNS). Ensure stable network connectivity and perform diagnostics on LAN/WAN. Implement network security measures (VPN, firewalls, Wi-Fi). Security & Backup : Implement and maintain security measures on desktop systems (antivirus, firewall, encryption). Ensure data backup and recovery procedures are followed. Technical Skills : Strong knowledge of Windows, macOS, and Linux OS, hardware troubleshooting, network protocols (TCP/IP, DNS, DHCP), and basic network devices (routers, switches). Key Attributes : Strong problem-solving, communication, and customer service skills; attention to detail; ability to manage time and prioritize tasks. Location - Ho Sion, Mumbai

Install, configure & maintain servers, networks, and system. Manage user accounts & access rights (Azure AD). Ensure data security, backups & system uptime. Provide technical support & training to staff. Maintain IT asset inventory & documentation. Required Candidate profile Solid knowledge of IT administration & system security. Implement & maintain firewall systems to protect the company's systems from viruses. Procuring, maintaining & administering computers.

Job Title: Network Engineer 2 Positions 1-(3-5 Years of Experience)-CTC upto 6 LPA 2.(1 to 3 Years)-CTC-Upto 4 LPA Note-Only Immediate joiners can apply Location: [Mumbai BKC] Department: IT / Network Infrastructure Reports to: Network Manager Position Overview: We are looking for a skilled and proactive Network Engineer to join our growing IT team. The ideal candidate will be responsible for designing, implementing, maintaining, and troubleshooting our network infrastructure to ensure the optimal performance and security of our organization's systems and services.The Network Engineer will work closely with other IT professionals to support our network operations, optimize performance, and resolve technical issues while adhering to best practices for network security and reliability. Key Responsibilities: Network Design & Implementation: Plan, design, and implement local area networks (LAN), wide area networks (WAN), and cloud-based network solutions. Configure and deploy routers, switches, firewalls, load balancers, and other network devices. Participate in network architecture planning, scaling, and optimization efforts. Network Maintenance & Troubleshooting: Monitor and maintain network performance, ensuring reliability, availability, and speed. Troubleshoot and resolve network issues (e.g., connectivity, performance degradation, hardware failures). Perform regular network assessments to identify and address any vulnerabilities or inefficiencies. Security Management: Implement and maintain network security protocols such as VPNs, firewalls, intrusion detection systems (IDS), and intrusion prevention systems (IPS). Apply security patches and updates to network devices, and ensure compliance with security standards. Assist with the investigation and resolution of security incidents. Documentation & Reporting: Maintain detailed documentation for network configurations, diagrams, troubleshooting procedures, and other technical specifications. Create and update network monitoring and performance reports to identify trends and areas for improvement. Collaboration & Support: Collaborate with other IT team members to support network-related needs for software deployments, cloud migrations, and other IT projects. Provide technical support to internal teams and end users regarding network issues. Participate in on-call support rotation to ensure timely resolution of network-related issues. Continuous Improvement: Stay up to date with the latest network technologies, trends, and best practices. Identify opportunities for process improvements and automation within the network infrastructure. Technical Skills: Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, HTTP, etc.). Proficient with network devices, including routers, switches, firewalls, and load balancers. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Familiarity with VPNs, remote access technologies, and network security protocols (e.g., IPSec, SSL, MPLS). Knowledge of cloud networking (AWS, Azure, GCP) and SD-WAN is a plus. Certifications: CCNA (Cisco Certified Network Associate) or equivalent certification is required. CCNP (Cisco Certified Network Professional) or equivalent certifications are preferred. Network Security certifications (e.g., CompTIA Security+, CISSP) are a plus. Soft Skills: Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Ability to work well under pressure and prioritize tasks effectively. Team-oriented with a collaborative approach to work. Bachelors degree in Computer Science, Information Technology, Networking, or a related field. Equivalent work experience may be considered. Additional Requirements: Ability to work flexible hours and participate in an on-call rotation for after-hours support. Interested can apply on monika.salvi@nusummit.com Regards Monika 8828079506

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education

Job Profile : Network Engineer(TAC) Experience : 2 - 7years Location : Chennai ( Ambit IT Park) Shift : Rotational Night Shift Work Model : Work from office Key Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs Diploma Looking for Immediate Joiners only If interested drop your resumes @ asifmeeran.syedizzadeen@movate.com Job Description: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) Thorough understanding of Broadcast domain and Collision Domain Thorough understanding of Unicast, Multicast and Broadcast traffic Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Experience :2 to 4 yearsEducationAny Degree or 3 Year Diploma Qualifications 15 years full time education

Candidate will be responsible for Design, secure, and support industrial networks in manufacturing. Manage switches, VLANs, firewalls; ensure uptime; support IT/OT; troubleshoot latency; document configs; audit regularly.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Mumbai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Kolkata office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education

Greeting from Glympse Human Capital services !! Years of experience: 1 to 3 years Budget: 7 LPA (shift allowance Rs.300/350) Shift timing: Complete Night Shift (5.30 PM & 10.30 PM) Location: Bangalore (At present Work from home) Skill: Excellent communication skills (Mandatory) , Customer support, Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Job Description Required Qualifications and Experience: Bachelor's Degree in IT, Computer Science, or other related fields 1+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server Creative problem solving Strong aptitude for learning new technologies Good verbal and written communication and interpersonal skills. Preferred Skills: Skilled in two of following technologies Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking Responsibilities and Duties: You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Essentially you - Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/Chat Resolve ONTAP OS, NFS, CIFS, FC, iSCSI, Snapmirror, OnCommand and Networking issues Reproduce issues by re-creating scenarios in a lab environment Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers Create new knowledge base articles to share information and best practices for reuse Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks Interested candidates please share your Resumes to careers@glympsehr.com Contact manoj@ 9606557106 / 9606553830 / 7676773507 / 9606553811

Provide second-level support for customer issues, escalating to higher-level support as necessary. Troubleshoot, diagnose, and resolve technical issues related to software, hardware, and network systems.

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Basic server Knowledge Excellent problem solving and multitasking skills 2014 to 2024 batch can apply Male candidates only

Job Summary: We are seeking a skilled and certified Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, monitoring, and managing the local and wide area networks of our organization to ensure maximum uptime for users. You should have strong technical knowledge, hands-on experience with networking hardware/software, and the ability to troubleshoot and resolve complex network issues. Key Responsibilities: Install, configure, and support networking equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP. Monitor network performance and troubleshoot issues to ensure network availability to all system users. Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations. Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Provide remote and on-site support and respond to service outages and other problems. Liaise with vendors and other IT personnel for problem resolution. Document network problems and resolutions for future reference. Ensure network security and connectivity best practices are followed. Required Qualifications: Bachelors degree in Engineering (B.Tech/BE), Computer Applications (BCA/MCA), or BSc IT or equivalent. Relevant certifications such as CCNA, CCNP, ACE-A, JNCIA, ADCNS, ASTA, ACSS or equivalent are mandatory. Strong understanding of networking protocols (e.g., TCP/IP, BGP, OSPF, MPLS) and services (e.g., DNS, DHCP). Preferred Skills: Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds, Wireshark). Familiarity with firewall administration, VPN technologies, and cybersecurity principles. Strong analytical and problem-solving skills. Good communication and documentation abilities.

Lenovo India Pvt. Ltd. is searching for a polite, professional technical support representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and ensuring a seamless learning experience for our customers. • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. • Diagnose and troubleshoot technical issues related to our platform, courses, and resources. • Understanding of company products, services, and policies. • Provide step-by-step guidance to users on problem resolution. Kindly Contact- HR Sahil Contact NO.- +918904079035 Email ID- sahil.choudhary@joulestowatts.co Preferred candidate profile Immediate Joiners

Customer Support: Provide timely and effective technical support to customers via phone, email, chat, and in-person Troubleshoot technical issues related to hardware, software, and networking. Resolve customer Guide customers through problem-solving processes, explaining solutions in a clear, non-technical manner. Technical Troubleshooting: Diagnose and resolve issues related to operating systems, applications, network configurations, and security settings. Software Hardware Installation: Assist customers with the installation, configuration, and maintenance of software and hardware. Travel: Willingness to travel as required.

Important Notes; Night Shift/ US working hours 100% Voice Minimum 24 months of experience in call center services /Service assurance or ticketing process Looking for immediate joiners Role & responsibilities Managing day-to-day operations ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals. • Strong communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents. with to-the-point communication • Able to adapt quickly to changes in workflows/processes/procedures/product features • Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization • Clearly outline current performance drivers of their market • Maintain a professional and personable demeanor at all times Preferred candidate profile PC basic knowledge, typing on PC using keyboard shortcuts •Communication skills •Coping with stressful situations •Selling skills •Microsoft office (Outlook, Word, Excel) •Focus on customer experience. •Sound knowledge of VLAN, VTP, STP, RSTP, 802.1Q, port security •Sound knowledge of Routing Protocols: OSPF, BGP, MP-BGP, RIP, EIGRP. •Knowledge of IPsec, GRE tunnels MPLS Technology and L3 VPNs •Sound knowledge of various traffic filtering techniques such as distribution-list, prefix- list & route-Map. • Required hands on experience on Implementation and troubleshooting Routing and Switching technology like-Spanning Tree protocol, 802.1q, Ether channel, EIGRP, OSPF, BGP, IPsec and GRE tunnel ,MPLS and L3 VPN •Knowledge of SDN and SD-WAN technology Cisco Viptela, Silver Peak is preferred. Interested candidates can share their CV in tanika.sharma@wipro.com

Hi, We are hiring for the Leading ITES Company for Service Desk Profile. Job Description: Any Graduate (Full Time) can apply Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues. Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Must be a strong cross-team collaborator Requires ability to thrive in a demanding, fast paced Basic knowledge about Systems, backup and Network Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's ITIL Knowledge and Certification is added advantage Key Skills: a) Any Graduate b) Minimum 1 Year work Experience in Service Desk Role c) Knowledge of Active Directory To Apply Follow the Steps Below: a) For Position in Noida Search : Copy and Paste the below link https://outpace.in/job/service-desk/ b) For Position in Gurgaon Search : Copy and Paste the below link https://outpace.in/job/service-desk-2/

Dear Connections, Looking for Networking Engineer L1 Voice Support .Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 0 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills - English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.00 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on aradhaya.vashistha@techmahindra.com 7902015146 SS00853992@techmahindra.com 8076156294

Role & responsibilities : Provide technical assistance to users via phone, email, remote access, and in-person support for hardware, software, and network-related issues. Install, configure, and maintain desktops, laptops, printers, scanners, operating systems, and other peripherals. Troubleshoot and resolve common IT issues, including connectivity problems, hardware malfunctions, and software errors. Diagnose and investigate system failures, identifying root causes and applying effective solutions. Maintain and track IT hardware and software inventory, ensuring accurate records of all assets. Escalate unresolved or critical issues to higher-level support or specialized teams, following standard escalation procedures. Assist in onboarding new employees by setting up IT systems and providing basic training on tools and applications. Document all support activities, technical issues, and resolutions in the IT service management system. Technical Skills: Hardware installation and troubleshooting (PCs, laptops, printers, scanners) Operating system support (Windows, macOS, basic Linux knowledge) Software installation and configuration (MS Office, antivirus, enterprise tools) Basic networking (LAN/WAN, IP configuration, DHCP/DNS) Internet connectivity troubleshooting (wired/wireless) Remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) Ticketing systems (e.g., ServiceNow, Freshservice, Jira Service Desk) Active Directory basics (user creation, password resets) Email client configuration (e.g., Outlook, Gmail for business) IT asset management Soft Skills: Strong communication and interpersonal skills Problem-solving and analytical thinking Patience and customer service orientation Ability to prioritize and manage time effectively Attention to detail Team collaboration

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 28k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 6364803282 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.