844 Network Support Jobs - Page 29

Process Analyst (VOICE PROCESS) (Designation may change depending on the skill set & experience) WHAT WE OFFER Transportation allowance Canteen Subsidy Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP WHAT YOU'LL BE DOING? Take inbound or make outbound calls to customers with the objective of discussing non- sales related issues. Handle all issues with diplomacy, tact, and respect. Provide quality service to clients through thorough knowledge of products and services. Communicate with current and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions Enter data into computer database system. Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems. Build strong relationships with Team Leader, and team members. WE EXPECT YOU TO HAVE Working knowledge of Operating Systems like Microsoft Windows 10 and basic understanding of Internet fundamentals Proficient in Customer service. Knowledge of record management procedures & processes (is a plus) Experience of at least 3 years Operations Center, service industry or equivalent (Fresh candidates cannot be considered). Any alternative resources must be approved by Client in writing. Effective analytical, problem-solving, and decision-making skills Effective organizational skills Ability to access and research multiple sources of data. Must pass pre-hire exam with 90% or higher. Ability to multitask and work under pressure. Strong attention to detail and critical thinking skills Must be able to effectively resolve problems and be efficient in a fast-paced environment and work a variety of work schedules to include days, nights, weekends, holidays, etc. Must be able to work in a team oriented, high demand and fast paced environment. Clear and effective communication skills in English while being able to communicate clearly, confidently and politely.

Hiring for International technical support voice process Gurgaon Sal-40k ctc Any grad/UG with min 6 months technical experience mandatory. 5 days working Rotational shift and off both side cab+meal WFO Call or WhatsApp me 8375848971@ruchi Required Candidate profile International voice customer support technical process salary - 40k ctc + incentives + bonus + cab

Roles and Responsibilities Manage network infrastructure, including hardware installation, configuration, and maintenance of HPLC, GC, QC applications, empower and other server applications Provide technical support for desktop administration tasks such as troubleshooting and resolving issues related to software applications. Troubleshoot and resolve complex network problems using various tools and techniques. Collaborate with team members to ensure seamless operation of instrumentation systems. Perform routine maintenance tasks to prevent equipment failures and optimize system performance. Desired Candidate Profile 5-10 years of experience in Network Administration or pharma field. B.Tech/B.E. degree in Information Technology or a related field (or equivalent). Strong knowledge of networking protocols (e.g., TCP/IP), operating systems (Windows/Linux), and troubleshooting techniques. Experience working with industrial automation systems is an added advantage.

Assembling and Troubleshooting Hardware: Installing and configuring computer hardware components, including CPUs, RAM, hard drives, and peripherals. Diagnosing and resolving hardware malfunctions, including hardware failures, software conflicts, and compatibility issues. Networking and Infrastructure Management: Installing and configuring network hardware, such as routers, switches, and network adapters. Managing and maintaining network infrastructure, including wired and wireless networks. Monitoring network performance, identifying and addressing performance bottlenecks. Troubleshooting and Support: Troubleshooting network connectivity issues and resolving user problems. Providing technical support to end-users for computer hardware and software issues. Collaborating with other IT staff to resolve complex technical issues. Other Responsibilities: Maintaining documentation for hardware and network configurations. Keeping up-to-date with the latest hardware and networking technologies. Participating in project planning and implementation related to hardware and networking infrastructure. Skills and Qualifications: Technical Skills: Strong understanding of computer hardware components and their functionality. Proficiency in assembling and configuring computer systems. Knowledge of network protocols and technologies (e.g., TCP/IP, LAN, WAN, Wi-Fi). Experience with network troubleshooting and problem-solving. Soft Skills: Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Attention to detail and ability to follow procedures. Certifications (Optional but Helpful): CompTIA A+. CompTIA Network+. CCNA (Cisco Certified Network Associate). Role & responsibilities

Role & responsibilities • Managing day-to-day operations ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals. • Strong communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents. with to-the-point communication • Able to adapt quickly to changes in workflows/processes/procedures/product features • Proactively share existing bottlenecks and challenges with quantified impact on operations to allow appropriate prioritization • Clearly outline current performance drivers of their market • Maintain a professional and personable demeanor at all times. Preferred candidate profile PC basic knowledge, typing on PC using keyboard shortcuts •Communication skills •Coping with stressful situations •Selling skills •Microsoft office (Outlook, Word, Excel) •Focus on customer experience. oSound knowledge of VLAN, VTP, STP, RSTP, 802.1Q, port security oSound knowledge of Routing Protocols: OSPF, BGP, MP-BGP, RIP, EIGRP. oKnowledge of IPsec, GRE tunnels MPLS Technology and L3 VPNs oSound knowledge of various traffic filtering techniques such as distribution-list, prefix- list & route-Map. o Required hands on experience on Implementation and troubleshooting Routing and Switching technology like-Spanning Tree protocol, 802.1q, Ether channel, EIGRP, OSPF, BGP, IPsec and GRE tunnel,MPLS and L3 VPN o Knowledge of SDN and SD-WAN technology Cisco Viptela, Silver Peak is preferred. Benefits : 5 days working Rotational shift (including night shift) 1 way cab facility

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals

Greetings from Optilink Network Pvt Ltd Optilink Network is an IT networking company providing solutions to Internet Service Providers. We are into Fibre Optic - GPON Technology. We have an opening for Network Engineer specialist in PON Technologu and Switching at our Mumbai- Chembur Location. Only Mumbai candidates can apply. Experience: minimum 4 years as Network engineer with hands-on experience in switch and PON configuration. Job Summary: To provide technical support to ISP, Customers, MSOs. Your activities and duties may include but not limited to: Troubleshoot and configure Optilink devices ONU, OLT, Switches and DWDM and provide corrective actions Testing of new devices which involves routing and switching hands on experience Act as technical escalation point of contact for Level 1 engineers Assist in the creation of Root Cause Analysiss (RCA), Assist in testing of new devices and networking protocols. Handle escalated and large configuration cases by visiting the customer site within Mumbai or out of Mumbai Key competencies Essential. 4 to 10 years of experience in switches (Juniper, Cisco, etc.) Good troubleshooting experience required Strong industry-based technical aptitude (e.g.TCP/IP and Application layer protocols) Good knowledge and troubleshooting experience on networking protocols (eg. SNMP, Ether channel, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, STP, LACP etc.) Good knowledge of PON Technology GPON, EPON. Good Knowledge of DWDM, MPLS Key Qualifications Essentials Bachelors Degree Or relevant experience & proficiency CCNA Must be Valid and also CCNP in Routing & Switching (Atleast course completed) Website: www.optilinknetwork.com Kindly share resume on hr@optilinknetwork.com for further discussion or refer/forward to your colleagues/friends who might be looking for a job opportunity. Or Apply on:- https://optilinknetwork.com/careers.php Rgds Meenakshi HR - 7045457702

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for Technical Networking Support Voice process. You profile is shortlisted from Naukri for Technical Networking Support Voice process role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation Mandatory) Interested candidates can drop your resume to this number or email your resume. Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational)

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If availalbe) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently Call Indu@7848820046 Call mayur@9343402211 Call Soumya@8088720040 call pooja@9886112704 call soumya@8088720040 call Hr Ashika@7829423175

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 aditi@7795311459 call suman@7848820047 Call Pooja @9886112704

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficient kavya@7849020010 call navya@7848820042 call suman@7848820047

Hi We are hiring for ITES Company for the Network Support Role (L1/L2 Position) Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum 2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server Key Skills: a) Minimum 2 years of experience in Networking (LAN/ WAN & Security) b) CCNA Certificate c) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: Click on Start option to Apply and fill the details Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai ) Type : Job Code # 251 b)To Apply for above Job Role ( Gandhinagar ) Type : Job Code # 512 c)To Apply for above Job Role ( Kolkata ) Type : Job Code # 543

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only

Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving & multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batches

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE - 1 Yr+ Technical Support Exp with International Clients on Papers (Mandate) Only Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description Job Title: International Technical Support Executive Location: Pune , Gurgaon Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided NOTE Must have 1 yr of Exp as a Technical Support with International Clients (Mandate) Only For Immediate Joiners Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Experience as an L3 Wireless Network Engineer within a large scale (preferably multinational) technology services environment Should have strong experience in Cisco WLC, Cisco AP , Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series) Experience in IP routing protocols (EIGRP, BGP and OSPF) configuration and troubleshooting an Enterprise network QOS, VRF, VRF lite Switching skills STP, RSTP, PVST, port channelings Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etcMANDATORY/MUST HAVEPRIMARY SKILL Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL Routing & Switching (CISCO & Juniper) & SDLAN Engineer must be willing to work in US shifts (including nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentation Working Experience 10-13 years of Network support experience in a mid to large sized organization Certifications Two or more of the following certifications or higher strongly preferred JNCIP, CCNP-Wireless, ITIL Certification

Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)