844 Network Support Jobs - Page 25

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Engineer who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Engineer, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! You will be responsible to collaborate and communicate effectively with cross-functional teams, including technical and non-technical stakeholders, to ensure timely resolution of network-related issues. You will maintain network security through the implementation of various security protocols, including firewalls, intrusion detection systems, and access control lists and major incident handling. Responsible to monitor network performance and analyze network traffic, utilizing network monitoring tools to proactively identify and resolve potential issues. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8+ years of working experience in Networking. Proven knowledge and experience in Network security, WAN, trouble-shooting, switching, routing Firewall on Cisco, Juniper and Fortigate devices. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Experience in design and implement complex network solutions that meet the business requirements of our clients. Install, configure, and maintain network equipment, including switches, routers, firewalls, NSX, WIFI, and virtual private networks (VPNs). Troubleshoot and resolve network-related issues, both proactively and reactively. Participate in an on-call rotation for critical network incidents and issues outside of business hours. Create and maintain technical documentation for all network-related processes, architectures, and solutions. Preferred Skills and Experience Experience on Physical and Logical firewall devices. CCNP certification or equivalent knowledge. Bachelor's Degree. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Fastenal India would like to invite ambitious, hard-working individuals to apply for the position of full-time Solutions Support Analyst. Applicants should be able to bring new ideas and improvements to business practices, work well both independently and as part of a team, and show respect to co-workers, customers, vendors, and visitors in the workplace while demonstrating Fastenals core values of Ambition, Innovation, Integrity, and Teamwork. About Us Since 1967 Fastenal has grown from a single store to nearly 3,800 locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, that typically doubles in size every four to five years, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. Business Unit Overview Working as Full-Time Solutions Support Analyst, you will be responsible for working closely with our branches, field sales teams, and customers to assist with various inventory management concerns in relation to our Fastenal Automated Supply Technology (FAST) offerings. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals. Responsibilities The duties and responsibilities of this position include, but are not limited to: Answering and handling multiple phone calls daily Troubleshooting technical issues with our Fastenal Solutions, customer facing technology offering which include support technical hardware and applications. Creating and logging service tickets Responding to internal and external customer concerns while providing exceptional customer service Learn, use and conduct technical training Ensure adherence to standards and policies of the organization Required Position Qualifications Full Time Bachelors degree or Diploma 2-4 years of experience in customer support environment through both voice and chat channels Basic understanding of L1 networking concepts Excellent oral and written communication skills Proficient using Microsoft Office Suite Highly motivated, disciplined, self-directed and customer service oriented Demonstrate strong problem solving, deductive reasoning and decision-making skills Demonstrate strong organization, planning and prioritizing abilities Learn and perform multiple tasks in a fast-paced environment Work independently as well as in a team environment Demonstrate our core values of ambition, innovation, integrity and teamwork Willing to work over rotational and weekend shifts Preferred Position Qualifications Prior experience in a call center environment

Role & responsibilities L1 Support Network Monitoring Incident Management Escalation Handling Customer Communication Ticketing & SLA Management Business Coordination Preferred candidate profile Must have valid CCNA certification . Strong understanding of basic networking concepts , IP addressing, WAN technologies. Hands-on experience with network monitoring tools (NMS, SD-WAN dashboards). Proficient in MS Excel & PowerPoint capable of creating customer reports, pivot analysis, and outage tracking. Good communication skills in English and Hindi , able to interface with customers and backend teams effectively. Should be a self-starter , able to work under pressure in customer premises with minimal supervision.

Senior Network Support Engineer Skills: MPLS, SD-WAN, wireless, routing protocols, network security Tools: Routers, switches, firewalls, monitoring tools Certification: CCNA/CCNP preferred Contact:6383838110 Mail : jobs.istarbs@gmailcom

Role - Networking Support Responsibilities - Monitor and maintain LAN/WAN infrastructure, routers, switches, firewalls, and other networking equipment. Provide first-line support for all network-related issues including internet downtime, connectivity issues, and performance bottlenecks. Configure and troubleshoot network hardware and software. Assist in the installation, configuration, and maintenance of networking systems. Monitor network performance and escalate issues as needed. Ensure network security and compliance with internal policies. Maintain documentation related to network configurations, changes, and system logs. Coordinate with vendors and service providers for troubleshooting and maintenance. Support end-users with technical queries related to network connectivity and access. Preferred candidate profile Certification in Networking Related are Preferable

Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call navya@7848820042 call anusha@7815982900 call sakshi@7483101122

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts Basic server Knowledge Excellent problem solving and multitasking skills 2014 - 2024 batch Male candidates only

- Provide technical support for computer hardware, software, and network issues - Troubleshoot and resolve technical problems via phone, email, or in-person - Install, configure, and maintain computer systems, software, and peripherals

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Hyderabad office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any degree 15 years of Full time education Key Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education: Any Degree or 3 Year Diploma Qualifications Any degree 15 years of Full time education

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job description NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of Tech Support With International BPO On Papers (Mandate) Roles and Responsibilities Provide technical support to customers via phone, email, or chat for server and cloud-related issues. Troubleshoot hardware and software problems using various tools such as TSE Process, Network Troubleshooting, and Network Support. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. Troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Win10, Win11Exchange 2007, IIS, ISA. Desired Candidate Profile 1-6 years of experience in a similar role providing technical support for servers and clouds. Proficiency in networking concepts including troubleshooting techniques. Ability to work effectively in a fast-paced environment with multiple priorities. Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. Candidate should be comfortable to work in 24*7 shifts. Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs 1 year of tech support experience with International BPO (Mandate) Perks and Benefits Top Most MNC in Gurgaon and Pune. Excellent client incentives. Cab facility. Competitive salary (3 LPA 8.5 LPA based on experience and performance) Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Roles and Responsibilities Provide technical support to end users through phone, email, remote desk support, in person visit Collaborate with team members to resolve complex technical issues. Provide technical support for network administration, configuration, and troubleshooting. Perform user training sessions for newly joined employees. Install software applications & provide user support for existing one. Perform routine maintenance tasks including software installation, updates, troubleshooting.

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Description: Experience: 0-1 Years Provide first-level technical support for network-related issues Troubleshoot and resolve basic network issues, ensuring timely resolution. Assist with IP addressing tasks and basic IP understanding. Collaborate with senior engineers to escalate complex issues and follow up until resolution. Ensure effective communication and coordination with customers and internal stakeholders. Document and maintain accurate records of customer interactions and technical solutions. Stay up-to-date with industry trends and technologies related to network support. CCNA certification is preferred but not mandatory.

Hello, We are looking for Technical Trainer to work with one of the Fortune - 500 American Multinational Company Based in Bangalore/ Mumbai. Required Competencies Possess a Bachelor's degree or Diploma in Computer Science, Information Systems, Electrical Engineering, Electronics Technology, or Computer Programming, or actively enrolled in a relevant program. 4 years of experience in A/V Integration, Help Desk, or Network Support will be highly advantageous. Proficient in network protocols (TCP/IP, DNS, DHCP, etc.). Experience with networking equipment (routers, switches, firewalls, etc.). Understanding of network security practices (firewalls, VPN, encryption) An advanced certificate in training and assessment is highly favorable. Required CCNA or Teams MS-700 certification. Ability to present technical information in an interesting and compelling manner. Willingness to adapt and learn new software and hardware technologies. Strong passion for helping others learn and a commitment to serving as a strong product advocate. Only Immediate/15 days notice candidates to apply on vishal.sharma@reynasolutions.com Regards, Sarita Nair

Hello, We are looking for Application Trainer to work with one of the Fortune - 500 American Multinational Company Based in Bangalore/ Mumbai. Required Competencies Network Support Cisco Certified Only Immediate/15 days notice candidates to apply on vishal.sharma@reynasolutions.com Regards, Sarita Nair

Role & responsibilities : Primary Responsibilities IT Support (Core Focus): Provide onsite technical support for up to 150 employees, ensuring high availability of hardware, software, and network systems. Diagnose and resolve issues related to network connectivity , laptops, desktops , and thin clients . Assist in the setup, maintenance, and troubleshooting of laser printers and other office hardware. Support day-to-day IT operations, including Windows 10/11 , Office 365 , and Office applications . Collaborate with a globally distributed IT team to maintain standards, documentation, and support protocols. Utilize IT management tools such as Autotask , Datto RMM , and Microsoft Azure (preferred). Assist in onboarding/offboarding processes, including provisioning and account setup. Secondary Responsibilities AI Software Engineering (Support & Development): Support the AI engineering team by contributing to model deployment , data processing scripts , and basic infrastructure automation . Assist in the integration and maintenance of AI tools and frameworks (e.g., TensorFlow, PyTorch, Scikit-learn). Participate in monitoring and logging of AI applications and provide IT-level support to ensure smooth performance. Collaborate with developers and data scientists to understand system dependencies and infrastructure needs for AI/ML workloads. Help build and maintain internal tools or dashboards to support AI model lifecycle management. Preferred candidate profile: 6+ years of experience in an IT support or system administration role. Proficiency in diagnosing and resolving desktop hardware, printer, and network issues. Hands-on experience with Windows 10/11 , Office 365 , and end-user computing environments. Ability to work independently while coordinating with international IT and engineering teams. Familiarity with scripting languages (Python preferred) and basic knowledge of software development life cycles. Preferred Qualifications: Exposure to AI/ML frameworks and interest in expanding skills in AI engineering. Experience with Azure , Autotask , and Datto RMM . Knowledge of cloud infrastructure and containerization tools is a plus. Experience with IT automation or DevOps tools.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Primary Responsibility is to support all WIFI severity incidents globally being the SME point of contact. Have detailed working knowledge of WIFI infrastructure Juniper/MIST would be preferred. Possess expertise in managing Wi-Fi infrastructure. Expertise in handling wireless network troubleshooting to deliver desired performance or break-fix. Working with other IT teams including Incident Management during crisis and represent Connectivity. Working as part of a global team of Network Support Specialist. Work within global diverse team of engineers and vendors to provide support on a follow the Sun basis. Drive down infrastructure service outages and repeat failures. Ensure global standards are set and adhered to. Work with WIFI engineering team and Vendor to continuously improve the service. Be willing to provide on-call support on a rotational basis which is financially rewarded. Requirements To be successful in this role you should meet the following requirements: Strong technical skills for handling Wi-Fi Technology Juniper/MIST preferred but not essential. Good understanding of Data Networks Topologies and protocols. Strong drive to improve the services we provide to our business. Need to be a good team player and able to collaborate at all levels. Understanding of Working to ITIL/Agile Standards/Framework. Willingness and ability to learn new telecoms technologies and supporting tools. Strong communication skills and be able to communicate at all levels within the business

Role & responsibilities Experience Level 35 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. Preferred candidate profile BGP MPLS L2 CCNA IPS If Interested then connect shravani.m@genxhire.in OR 7710889351

Senior Network Support Engineer Skills:MPLS, SD-WAN, wireless, routing protocols, network security Tools:Routers, switches, firewalls, monitoring tools Certification:CCNA/CCNP preferred Contact:7397076469/itrecruiter.istarbs@gmailcom

At Gintaa , were redefining how Indians order food. With our focus on affordability, exclusive restaurant partnerships, and hyperlocal logistics, we aim to scale across Indias Tier 1 and Tier 2 cities. Were backed by a mission-driven team and expanding rapidly – now’s the time to join the core tech leadership and build something impactful from the ground up. Position Overview We are looking for a skilled and experienced Network Engineer to design, implement, maintain, and support our growing network infrastructure. This role will be responsible for ensuring high levels of network availability, security, and performance. The ideal candidate will have deep technical expertise and a collaborative mindset to work with cross-functional teams. Key Responsibilities: Network Design and Implementation Design, deploy, and manage scalable LAN, WAN, and wireless network solutions aligned with business needs. Participate in network planning and architecture decisions. Configuration and Maintenance Configure and manage network devices, including routers, switches, firewalls, and wireless access points. Ensure reliable and secure network infrastructure. Troubleshooting and Problem Solving Identify, diagnose, and resolve complex network-related issues promptly. Provide Level 2/3 support and root cause analysis for network failures. Network Security Implement robust security measures such as firewalls, VPNs, IDS/IPS. Maintain compliance with organizational and industry security standards. Performance Monitoring Monitor network performance and usage patterns. Optimize network efficiency and minimize downtime. Documentation Maintain detailed documentation for network configurations, topology, and procedures. Keep logs for audits and compliance requirements. Collaboration Work closely with system administrators, developers, and IT support teams. Understand business needs and translate them into technical requirements. Staying Current Continuously research and evaluate emerging network technologies. Proactively recommend and implement upgrades and enhancements. Essential Skills & Qualifications Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.). Proficiency with enterprise networking hardware and software. Hands-on experience in configuring and troubleshooting routers, switches, and firewalls (Cisco, Juniper, Fortinet, etc.). Deep knowledge of network security best practices and threat mitigation. Experience with network monitoring tools (e.g., SolarWinds, Nagios, Wireshark). Relevant certifications preferred (CCNA, CCNP, CompTIA Network+, etc.). Excellent analytical and communication skills.