844 Network Support Jobs - Page 24

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site project team To resolve the complex problem/ issues at the site Lead/ Sr. Administrator Guide the administrators with the complex problems External Client Resolving the tickets/ queries and servicing them Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent Technical knowledge - knowledge of the various devices/ network etc which the administrator have to service - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving Execution excellence Passion for results Collaborative working Deliver No. Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails 2.

PF Is Mandatory (Provindnt Fund- PF) JD: 1)Engineers with 1-3 years experience in managing IT devices like laptops, desktops, printers, scanners, smartphones 24*7 support 2)Experience of installing & managing latest Windows operating systems (Windows 10, Windows 7, earlier versions) and other applications like MS Outlook, MS Office, Latest Internet browsers, Anti-virus etc3)Adept at resolving technical issues (software) over phone or remotely4)Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts5)Knowledge of monitoring and ticketing tools/applications 6)Good customer facing qualities (pleasing disposition, service oriented, timely communications/updates, objective reporting, maintaining records/data etc.)7)Willing to move to next level in IT Services (e.g. server management, IMS etc.) 8)Good Communication skills Note: PF Is Mandatory (Provindnt Fund- PF)

Job Summary: We are looking for a motivated and enthusiastic IT Intern to join our Information Technology team. This internship provides an excellent opportunity to gain hands-on experience in various areas of IT support, infrastructure, and system administration. Key Responsibilities: Assist with the installation, configuration, and maintenance of hardware and software. Support end-users with troubleshooting technical issues (hardware, software, network). Help monitor and maintain IT systems and networks. Assist in managing IT inventory (e.g., devices, software licenses). Document IT processes, procedures, and support cases. Perform regular updates and backups under supervision. Participate in IT projects and initiatives as assigned. Requirements: Currently pursuing a Degree or Diploma in Computer Science, Information Technology, or a related field. Basic understanding of computer systems, networks, and troubleshooting techniques. Familiarity with Windows, macOS, or Linux environments. Strong communication and problem-solving skills. Ability to work well in a team and independently. Preferred Qualifications: Knowledge of Microsoft Office 365, Google Workspace, or similar tools. Previous internship or project experience in IT (a plus but not required). What Youll Gain: Practical experience in real-world IT operations. Exposure to enterprise-level tools and practices. Opportunity to develop technical and professional skills.

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOC - GURGAON, PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL 8860800235 Required Candidate profile Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

1. Ensure material tracking and reconciliation management, 2. Visit sites regularly and ensure all sites are up and running, 3. Supervise radio frequency optimization related activities, 4. Oversee quality control of PBOT vendors/ contractors/ SOLPAR, 5. Conduct acceptance test processes, 6. Assist Sr. Field engineers in audits on time-to-time basis, 7. Manage deployment related activities conducted by vendor/contractors, 8. Configure L2 switch to connect access points and enhance network, 9. Trouble shoot faults related to router and replace faulty hardware, 10. Link capacity upgrade /micro wave upgrade for sites with more than,70% utilization, 11. Execute field activities as per work orders issued by Network, Operations Centre for improving network performance and customer, complaint resolution, 12. Meet customers, conduct surveys and provide feedback on network, coverage, and capacity improvement . Job Location(s) - Ramanathapuram, Rajapalayam, Kancheepuram, Tirupur, Thanjavur

Hi , We are hiring for the ITES Company for Carbon Black Role. Overview The Carbon Black Specialist is responsible for supporting and managing Carbon Black security products, with experience and certification in one or more Carbon Black solutions. This role involves independently working with customers through virtual platforms like Webex, providing expert training, mentoring, and exceptional customer service. The Carbon Black Cyber Security professional specializes in deploying, managing, and optimizing Carbon Black endpoint security solutions to protect organizations from cyber threats. Their responsibilities include monitoring security alerts, analyzing threats, and responding to incidents to ensure robust endpoint protection. Attention to detail, professionalism, and adaptability are key, with analysis, debugging, and programming in the enterprise security domain. Key Skills : Any Graduate Minimum 2 years of experience working with all Carbon Black products. Deeper knowledge with at least one of the Carbon Black products Familiarity with analysis and debugging skill a plus Programming experience a plus To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 274 Job description: Minimum 2 years of experience working with all Carbon Black products. Deeper knowledge with at least one of the Carbon Black products Certification obtained on the product(s) of expertise Ability and motivation to work with customers independently via Webex Excellent training and mentoring skills Team motivator who currently serves as an example for their team mates Consistently exceeds personal goal expectations Certification in the enterprise security space Good time management skills and ability to multi task Adaptable, professional, courteous, motivated and works well on their own or as a member of a team Excellent Customer Service skills and a demonstrated success exceeding customer expectations Strong communication (verbal and written) and customer handling skills Strong attention to detail and focus on producing quality work products and results Familiarity with analysis and debugging skill a plus Programming experience a plus

Provide technical support to customers via phone email or chat. Diagnose and resolve technical problems related to network connectivity. Conduct remote troubleshooting sessions to assist customers with installation, configuration and troubleshooting. Required Candidate profile CCNA/CCNP-Certified. Experience in customer support preferable. Indepth knowledge of Networking. Strong understanding of routing protocol and switching technologies. Graduates with good comms.

Need minimum 1 year experience in technical support (voice ) 5 days working Location: Gurugram 1 side cab grad/ undergrad both can apply Salary upto 8 lakh (hike on last drawn) Interested may contact or share references: Taranpreet Kaur: 7217649106 Required Candidate profile Excellent communication skills, should be okay with rotational shifts

The individual should be able to manage network operations independently consisting of Routers / L2 & L3 switches • Thorough knowledge of network protocols • Hands-on experience in Cisco routers Sophos firewall • Understanding of ITIL process

Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

Install, configure, and maintain physical and virtual servers (Windows/Linux). Patch systems and apply updates regularly to minimise vulnerabilities, backup, and integrity. Track and manage hardware/software inventory and asset life cycle. Required Candidate profile Proficiency with Windows & Linux server administration Knowledge of firewalls, routers, and switches (Cisco, etc) IT infrastructure control implementation related to information security procedures.

Greetings, We are Hiring for International Technical Support Executive for Pune. *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1+ year International Service Desk Experience Salary - Upto 4 LPA Working days -5 (Rotational Shifts) To get your Telephonic Interviews Scheduled kindly reach out to our expert HR's Via Whatsapp/Call Vanshikha 9628373762 Divya 9821182650 Reba 9628373764 Areesha 9628373763 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

Job Title: Network Support Engineer Experience : 1-2 years experience Timing - Tue-Sat: 06:00 AM to 03:00 PM OR 3:00 PM to 12:00 AM IST Mode - Hybrid (Noida Sec 62) Job Description: Network Support Engineer Must-Haves (Technical) Expertise & Hands on experience with the following: Creating new infrastructure from scratch Excellent working experience of LAN, WAN management and network devices Linux Server installation and drivers installations configuration Network troubleshooting in both windows, linux environments. Troubleshooting of WiFi Networks Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP. Investigate security incidents and implement measures to mitigate risks. Participate in on-call rotation to provide support for network emergencies. Working experience to manage the complex network infrastructure. Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues. Cisco CCNA or equivalent certification is a plus. Non-Functional Requirements Performs regular audits of server security and websites exposed outside to the world. Documenting any processes which employees need to follow in order to successfully work within our computing system. Experience supporting technical teams (e.g., developers and/or IT teams) Strong attention to details of problems and ability to navigate complex issues in high pressure situations The ability to effectively collaborate with various internal teams Excellent critical thinking and problem solving skills. Ensures all the problems are resolving in a timely manner and following SLAs. Ability to prioritize a wide range of workloads with critical deadlines. Experience in a 24x7 environment. Good communication skills. If Interested then please share your updated CV on agarwal.saumya@thinksys.com

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.

Role & responsibilities You will be the central tech enabler for our ERP + CRM platforms, supporting our operations across 3 factories and HO. This is a critical role reporting directly to senior management. ERP Responsibilities (Exactly ERP SAP Inspired) : Day-to-day ERP support for Finance, Sales, Purchase, Production, QC modules Handle user creation, data corrections, error debugging, and backup Coordinate with ERP vendor for issue resolution and process enhancements Support monthly closing, costing, stock, and interplant transfer reports Ensure database hygiene and ERPTally sync integrity CRM Responsibilities (Salesforce) : Manage Salesforce CRM users, leads, dashboards, and reporting Support Sales team across India with real-time CRM visibility Train users, handle troubleshooting, coordinate with Salesforce partner Automate follow-ups and build quote pipelines with CRM features IT Infra & Security Oversight : Oversee email (Office 365 / G-Suite), firewall, LAN/WAN, VPN Ensure VM/server backups, uptime, antivirus, printer/PC support Vendor management for IT hardware/software licenses Preferred candidate profile We are looking for a tech-savvy, hands-on ERP & CRM professional with a balanced understanding of Exactly ERP (or similar custom ERPs like SAP B1/Lighthouse) and Salesforce CRM . The ideal candidate must be self-driven, process-oriented, and capable of handling system-level troubleshooting while supporting multi-location operations. Must-Have Experience : 7+ years in IT/ERP/CRM roles, preferably in a manufacturing company Proven hands-on role in Exactly ERP (or similar SAP-like ERP systems) Strong understanding of ERP modules: Sales, Purchase, Finance, Production, QC CRM experience with Salesforce user management, reports, leads, dashboard Capability to resolve user issues independently and coordinate with ERP/CRM vendors Experience in data backup , user management , and server performance monitoring Additional Desirable Skills : Familiarity with Office 365 / G-Suite , firewall security , LAN/WAN Salesforce admin certification is a bonus Excellent Excel reporting and MIS preparation Able to handle multi-location coordination, remote support, and documentation Personality Traits : Problem solver with practical tech sense Strong communicator (can explain to non-tech departments) Reliable, stable, and disciplined Able to manage under pressure and meet monthly IT closing/reporting deadlines

Key Responsibilities: Provide technical support for desktops, laptops, printers, and mobile devices Install, configure, and maintain software, hardware, and networks Monitor and maintain servers, data backups, and cybersecurity protocols Troubleshoot system/network issues and ensure minimal downtime Coordinate with vendors for IT assets, services, and support Maintain documentation of systems, procedures, and configurations Assist in implementation of new technologies and upgrades

Requirement of Hardware & Networking Technician Hardware & Networking Technician Advanced Microdevices Pvt. Ltd. (MDI) More Details Requirement of Hardware & Networking Technician Careers Requirement of Hardware & Networking Technician Job Description: We are looking for a skilled and proactive Hardware & Networking Technician to join our team. The ideal candidate will have hands-on experience in installing and troubleshooting desktops/laptops, setting up networks, and handling CCTV installation and maintenance. Key Responsibilities: Installation and configuration of PCs, printers, and other peripherals. Troubleshooting hardware and network-related issues. Setting up and maintaining LAN/WAN infrastructure. Installation, configuration, and maintenance of CCTV systems. Diagnosing and resolving technical issues promptly. Providing on-site and remote support as needed. Requirements: 1 3 years of experience in hardware and networking support. Strong knowledge of Windows OS and basic networking (IP configuration, routers, switches). Experience in CCTV setup and maintenance is a must. Good communication and problem-solving skills. Ability to work independently and in a team. Preferred Qualifications: Diploma or certification in Computer Hardware, Networking, or a related field. Age Limit: 30 Years Job Profile: 1-3 Years

Minimum 2 yrs. experience as system administrator. Have experience with Hardware & software & Server

Role - Executive / Sr. Executive - IT Infrastructure Educational Qual : B.E / M.E in Computer Science / Electronics / IT Work Location - Yelahanka , Bangalore Mode : Work From Office only Roles and Responsibilities Desktop Support up to L2. Installation, configuration of OS and softwares. Configure and install various network devices and services (e.g. routers, switches, Access point) Perform network maintenance and system upgrades Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning as well as present to management once a month Provide Level-2 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement tools, policies, and procedures in conjunction with the company's Network Security Team Liaise with vendors and other IT personnel for problem resolution Expertise on troubleshooting LAN and Wireless related problems. Should have good and effective communication skills. Experience on Cisco Switches, Aruba Access Point, . DNS/DHCP/IP Management Experience in Wireless technologies (Cisco, Aruba) Selection Process : 2 Levels of technical interaction ( 1 Virtual + 1 F2F Interaction at Yelahanka ) Interested candidates are requested to share the updated cv to arunkumarc@tataadvancedsystems.com #Immediate joiners are preferred HR Team

Dear Candidate, We are seeking a skilled Network Engineer to design, implement, maintain, and support enterprise network infrastructure. This role is crucial in ensuring high availability, security, and performance of our LAN, WAN, and cloud-based network environments. Key Responsibilities: Design and configure secure and scalable networks ( LAN / WAN , VPN , firewalls ). Monitor network performance and troubleshoot connectivity issues. Manage network hardware (routers, switches, firewalls, wireless access points). Implement network security measures (ACLs, IDS/IPS, VLANs). Collaborate on cloud and hybrid networking solutions. Required Skills & Qualifications: Proficiency in networking protocols (TCP/IP, BGP, OSPF, DNS, DHCP). Hands-on experience with Cisco, Juniper, or similar networking hardware. Familiarity with tools like Wireshark, SolarWinds, or Nagios. Network certifications preferred (e.g., CCNA, CCNP, CompTIA Network+). Knowledge of network automation tools (Python, Ansible) is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Dear Candidate, We are hiring an IT Systems Engineer to manage and support enterprise infrastructure, ensuring optimal performance, scalability, and security of IT systems. Key Responsibilities: Install, configure, and maintain servers, networks, and endpoints. Monitor system health and respond to outages or anomalies. Perform upgrades, patch management, and system backups. Enforce security standards and policies across IT assets. Collaborate with other IT teams for project deployments. Required Skills & Qualifications: Experience with Windows/Linux system administration. Strong knowledge of networking (TCP/IP, DNS, DHCP). Familiarity with virtualization (VMware, Hyper-V) and storage systems. Good understanding of security practices and troubleshooting tools. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Job description Fresher B.E - B-Tech | BCA - MCA | Bsc- Msc Salary Offer: 20 K to 25 K * Require Knowledge of Basic Computing, Networking and Windows Job Location: Bangalore, Hyderabad, Chennai Required Candidate profile * Excellent Written/verbal Communication Required Freshers If You are Interested in IT Job or Want to Switch Your Domain in IT You can applyRole & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

Urgent Hiring for Technical Support Interested can call or WhatsApp your resume on: 92140 95763 (HR Ganesh) Must have 18 months of experience in BPO Must have a knowledge of Networking and Troubleshooting Graduation is mandatory Must have Excellent English communication Work from office Location: Noida Salary: 4LPA to 5LPA CTC 5 days working & 2 rotational off Pick & drop facility Note: Should have Good Technical Knowledge on ISP, router, Modem. networking concepts.

Job Title: Network Support Engineer (IP/Ethernet) Experience: Min 3 Years Industry: Telecommunication / Internet Service Provider Location: Airoli , Navi Mumbai Shift: 24x7 Rotational (NOC Environment) Working days- 5 days Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 35 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear inciddent reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV at kajal.p@genxhire.in or 77188 96527.

Job Title: Notebook, Laptop & Desktop Motherboard Repair Engineers Chip-Level Repair Engineers Requirement: We need Laptop/Desktop Chip-Level Repair Engineers/ Motherboard Repair Engineers only. Note: Profiles related to Desktop Support, Network Support, Window Installation, or Card-Level Repair will not be considered. Preferred Expertise: Candidates must have experience repairing latest-generation laptops. They must be highgly efficient in motherboard chip level repair of laptop for latest generations. Must know everything realted to laptop - chip level like bios editing , capacitor ,resistor or changing the programming of motherboard . Note no card level repairdesktop support will work only chip level repair - laptopnotebook Knowledge & Skills Required: Expertise in Notebook/Desktop Motherboard Repair (Chip Level) . Prior experience working with reputed IT companies. Strong troubleshooting and debugging skills. Education : - 10+2 3-Year ITI Course 3-Year Diploma Graduate