844 Network Support Jobs - Page 21

Senior Manager of Site Enablement POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY Lead Pro-Vigils Multinational Site Enablement Function: Direct leadership of the highly critical Site Enablement function within Pro-Vigil. This organization consists of two teams designed to set Pro-Vigil customers up for success; the Onboarding team and the Site Design team. The Onboarding function remotely configures our products and software to ensure a quick and efficient installation. The Site Design team sets the baseline for the security of our customers by applying our industry knowledge and design principles to the customer’s unique requirements. This team works with sales to design the best possible use of Pro-Vigil products for complete coverage and security. ESSENTIAL FUNCTIONS Functional Responsibilities: Ensure effective and successful execution of Remote Technical and Design teams Ensure the teams provide excellent customer service and meeting SLAs Ensuring integrity and availability of solutions, as well as, the ability to identify efficiencies and gaps. Establishing and maintaining measures/procedures to ensure integrity, adherence to process, and performance of remote teams Owner and maintain a Ticket Management and resolution play book. Building standards and the ability to continuously evolve standards for better customer outcomes. Liaise with other departmental heads to plan and implement action plans for improved execution, as well as, technical and design processes. Support Project Management and Sales Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform varies but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management or similar industry experience. Experience with managing customer facing teams. 2+ years’ experience managing staff of more than 25 people. Demonstrate an ability to collaborate with the US functional manager for driving business objectives Ability to organize and delegate work, and track SLAs towards providing excellent customer service. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. Strong communication skills - written and verbal Ability to work effectively with remote teams CAD experience is a plus. Preferred IIT/Prestigious Engineering Institutes. CCNP/CCSP, or equivalent certifications in network administration and security will be a strong plus. Role & responsibilities Preferred candidate profile

We are looking for a passionate and highly self-motivated individual to work primarily Senior L2 and L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. Provident fund

Job Description: Desktop/ Network Engineer (POS application) Job Location: Kolkata (VIP RD) Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Telangana - Dilsukhnagar Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Jammu Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Andheri, Aurangabad, Pune Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Haryan -Faridabad - Crown mall Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Chandigarh- Sector 17 Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Uttar Pradesh - Meerut, Agra Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Jharkhand/Ranchi Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Bihar-Gaya Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Description: Desktop/ Network Engineer (POS application) Job Location: Bengalore (Bangalore-HRS, Belagavi, Mangalore, Malleswaram-BGL, Dickenson RD-BGL) Experience : 3 to 6 Years Job Descriptions: Experience with POS systems, hardware and networking. Famililier with LS Retails and POS application troubleshooting Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Hospital Industry Madhyamgram Salary: 20k to 30K JD- Hospital software maintenance, Monitoring and maintaining networks and servers, Upgrading, installing and configuring new hardware and software, CCTV Camera Maintaining, Provide IT support Required Candidate profile Qualification: Any Graduate Experience: Min. 2 to 5 Years experience as Desktop Support/ IT Admin/ Hardware & Networking CONTACT:- Namrata- 8910291069 Arijit- 9748042221 Benchmark Global

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Zaan- 6360065418 / 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

Technical support and provision of services at the client end. Should be responsible for demos. Provides any necessary data or reports to the sales team. Exerts attention to detail, as client may have the same problems. Online IT support to client. Required Candidate profile Reports the problems as necessary and to solve the problems. Technical support related to IT solutions to corporate clients. Renewals of IT solutions. Good communication skills in English and Hindi

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Basic server Knowledge 2014 to 2024 batch can apply Male candidates only

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories Please share your profiles to the below mentioned details Note: Looking for some one who can join with in 0-15 Days. Kindly share the updated CV if the profile is match as per the below mentioned details. Exp: Rel Exp: Ctc: Exp Ctc: NP: Warm Regards, Soumya Soudi 9353629875 soumya.s@dynpro.in HR Recruiter DynPro India Pvt. Ltd.,

Urgent Hiring for Network Support Engineer Responsibilities Job Summary:We are seeking a motivated and customer-oriented Desktop Support Engineer to provide technical assistance and support to end-users in a corporate environment. The successful candidate will be responsible for troubleshooting hardware and software issues, ensuring smooth operation of desktop systems, and providing support for a wide range of IT-related queries Key Responsibilities: Technical Support : Respond to user-reported issues and service requests in a timely manner, either in person or remotely. Troubleshoot and resolve hardware issues related to desktops, laptops, printers, and other peripherals. Diagnose and resolve software issues, including OS errors, application errors, and network connectivity problems. Assist with installation, configuration, and updating of operating systems, software applications, and hardware components. Experience: 2-4 years of experience in a technical support role, Experience with Windows operating systems, Microsoft Office Suite, and basic networking concepts. Familiarity with ticketing systems and remote support tools. Salary up to 40k If you are interested please share your resume @preeti@mounttalent.com Contact person - Preeti Rawat Contact Person - 8527714488

Job Description 1. Handle customer calls and provide resolution in coordination with L2,Engineers. 2. Monitor Network and Service touch points of given work area in NOC. 3. Monitor Dashboards and Performance KPIs. 4. Raising alerts within team in case of any threshold crossing alerts. 5. Monitor TT alerts and addressing basic L1 issues. 6. Coordinating with Circle for Fibre, Utility and other issues. 7. Ensure customer problems are resolved as per the TAT and SLA. 8. Carry out MIS reporting and analysis for trouble shooting and, development of NOC operations.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046 call Nischel @7483101122

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046 call mayur@9343402211

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211

Walk in Drive for Fresher - IT Trainee - Desktop Support Experience: Fresher Trainee - Desktop Support / Network support Job Location: Any site location in AP, Telangana & Nagpur Qualification: Any Graduate with Computers background/ Any graduate ( B.Com/B.sc/B.Tech/M.sc) Graduation / Post Graduation passed out years - 2023/2024/2025 Preferred candidate profile : Andhra Pradesh & Telangana states (Other than Hyderabad local candidates) Gender - Only Male Candidates who attend in last 3 months not eligible for this walk-in Interested can send profiles to below Mail Id: santoshi.m@auroinfra.com -Santoshi Mareddy - Human Resources - 6304717176 Perks and benefits : 2,50,000/- Per annum Job requirement: Good attitude, Basic computer knowledge, willing to learn and Tech savvy Candidates should be willing to work from office/ Sites & Willing to relocate Interested candidates are requested to directly walk-in to our office for an interview on 21th June (Saturday) at 09:30 AM to 1.00 PM. Please carry hard copies of your CV. Auro Infra Private Limited Galaxy Towers, 21 Floor , Wing A ,Plot No 1, Knowledge City, Raidurgam Hyderabad - 500081. Telangana , Opposite : IKEA Store

Notice Period : 15 Days - Immedidate - Minimum 5+ years of experience in Multi-Vendor NMS systems (Nokia Netact, NFM-P&T, Alcatel 5620, 5620 SAM MD, CISCO IOT Service Manager, Ciena NCS/Site Manager, Fortinet FW Manager, Huawei-U2000, Samsung-USM/CMS and Ericsson-ENM) administration in a large-scale environment. - Troubleshoot and resolve infrastructure & application issues. - Proficiency and certification in Linux administration and troubleshooting. - Strong understanding of Incident Management, Change Management and Problem Management processes. - Perform Application Health Check to ensure high availability and performance. - Good Knowledge on Open shift, Kubernetes, Containers, VMWare, Storages, Databases. - Hands-on experience with scripting (Python, Bash, PowerShell) for automation - Key skills on Network Security, TCP/IP, Network Troubleshooting, Security Best Practices, System Updates are relevant. - Strong analytical and problem-solving skills with attention to detail. - Strong understanding of networking protocols, IoT technologies and security concepts. - Certifications are often preferred. - Joining the bridges and actively troubleshooting the issue. If required engaging required vendors to resolve the issue. - Collaborate with cross-functional teams to enhance observability and monitoring solutions. - Monitoring and Managing Backups of the application for recovery. - Actively involved in ORCA for new projects with/without additional scope. - Manage user roles, access controls, and ensure best practices. - Implementing recommended Technical Support Notes by Nokia Care. - Updating incidents regularly with recent updates. - Handling Shift tasks (Incident Management, OSS Monitoring, Mail Acknowledgement) - Excellent communication skills in English (written and verbal)