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6.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Summary: The Manager, Infrastructure Operations is responsible for overseeing the availability, reliability, and efficiency of global infrastructure solutions including network, hosting, end user, and collaboration services. The leader is accountable for infrastructure operations services provided by internal staff and external service providers. The role will collaborate significantly with infrastructure towers for service delivery. Essential Duties and Responsibilities: Directs a small team with global responsibility for overseeing the availability, reliability, and efficiency of global infrastructure solutions. Manage relationships with external vendors and service providers to ensure delivery of high quality services Will be responsible for SLA performance across Service management, asset management, Incident management, Change management Will be responsible for monitoring and initial triage for hosting and network services Will collaborate with service providers and infrastructure towers to ensure seamless operation of infrastructure services Ensure timely and effective incident resolution, problem management, and service request fulfillment Oversee aspects of the operating budget, drive and develop and maintain effective working relationships with all areas of the organization, groups and personnel with whom work must be coordinated or interfaced Work in a matrixed and/or global environment. Manage work done by outside vendors. Ensure daily health checks and log scans of infrastructure solutions Responsible for ensuring department is properly staffed; identifies top performers/underperforming employees and develop appropriates plans for development; actively engages and motivates employees. Manages direct reports, conducts reviews and sets specific goals and objectives based on overall competencies. Works with Senior Leadership to develop the necessary structure, resources, and processes to manage the organization s current activities and long-term projected growth. Establishes regular departmental meetings to promote communication and adequate information flow. Performs other duties as requested. Qualifications and Experience: Bachelors degree in computer science or equivalent experience. 8+ years of IT infrastructure solutions management experience. Experience managing IT personnel and external service providers. Ability to manage multiple projects. Able to effectively communicate with upper management. Self-motivated. Work well with little supervision. Works well in a team environment. Ability to effectively manage time and prioritize work. Ability to work with personnel from all levels. Availability for off-hour calls and systems work. Experience working with infrastructure operations in manufacturing environments. Must be a team-player, possess outstanding customer service skills and be self-motivated. Acts with a sense of urgency, illustrates ambition and drives for completion of tasks and projects. Must have the ability to initiate and develop creative solutions that are cost effective and supportable Excellent interpersonal and verbal/written communication skills. Must possess strong decision making and problem solving skills. Demonstrate leadership competencies such as: effective planning, motivating and developing staff and building effective teams. Strategic thinking and the ability to align IT initiatives with business goals .
Posted 2 months ago
8 - 13 years
10 - 14 Lacs
Bengaluru
Work from Office
Hello Visionary! We know that the only way a business thrive is if our people are growing. That"™s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? We are looking for Lead Software Engineer Python + AWS You"™ll make a difference by Establish, maintain, and evolve concepts in continuous integration and deployment (CI/CD) pipelines for existing and new services. Collaborate with Engineering and Operations teams to improve automation of workflows, effective monitoring, infrastructure, code testing, scripting capabilities, deployment with lower costs and reduce non-conformance costs. System troubleshooting and problem resolution across various applications. Participate in on call rotation Conduct root cause analysis of incidents Implement enhancements to the monitoring solution to minimize the false positives and identify service health regressions Communicate findings in verbal and written format to the application team Generate weekly data reports summarizing the health of the application You"™ll win us over by You must have BE / B. Tech / MCA / ME / M. Tech qualification with 8+ years of confirmed ability Must have experience in Windows & Linux and Networking & security (ExampleIAM, Authorization) topics Awareness of DevOps principles, Design Patterns, Enterprise Architecture Patterns, Micro service Architecture, ability to learn/use a wide variety of open-source technologies and tools You are expert and love to work in large project in an agile way (SAFe-Framework) Experience in AWS servicesServerless Services (Lambda, DynamoDB, API Gateway), Container Services(like ECS, ECR), Monitoring Services(like Cloudwatch, X-Ray), Orchestration Tools ( Kubernetes, Docker) Security Services(IAM, Secrets Manager), Network Services(VPC), EC2, Backup, S3, CDK, CloudFormation, Step functions Experience in Scripting languages: Python, Bash Create a better #TomorrowWithUs! This role, based in Bangalore, is an individual contributor position. You may be required to visit other locations within India and internationally. In return, you'll have the opportunity to work with teams shaping the future. At Siemens, we are a collection of over 312,000 minds building the future, one day at a time, worldwide. We are dedicated to equality and welcome applications that reflect the diversity of the communities we serve. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Siemens careers at www.siemens.com/careers
Posted 2 months ago
3 - 8 years
20 - 25 Lacs
Bengaluru
Work from Office
You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Candidate will be a member of Network Engineering team, sharing responsibility for leading and engaging in the architecture, evaluation and standardization of emerging network communication technologies, products and solutions. This role will collaborate with other engineering team members and the business unit to set the current state and future direction of the technological landscape. Lead and collaborate with other members of the Engineering team in the development of technical design solutions Capture, analyze, decompose and create requirements for systems, products and subsystems of moderate to high complexity. Partner with business, product and architecture teams to define Next Gen SDWAN Network requirements and capabilities Provide regular updates with respect to progress on tasks and projects. Develop and implement project plans within budgetary, schedule and resource constraints Ability to articulate technical design & architecture in clear, concise, and understandable terms to the stakeholders Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Hands on and well proven SDWAN network engineering relevant experience. Experienced network analyst with a strong background of design, implementation and support of a complex network environment in a global organization. Hands on experience is product design ( including creating functional architecture, detailed HDL, LLD), test plan & execution (creating test plan, test cases, use cases) and implementation working closely with all relevant stakeholder Hands-on systems-level understanding and an ability to learn and apply new concepts and technologies quickly Application of Security/Cybersecurity methodologies to network and systems design to provide secure services that support business requirements Advanced knowledge in the following key areas SD-WAN, Networking & Routing, Network Automation, Network Virtualization Application of Network Management concepts to manage and maintain highly available and reliable network services to support business requirements. Familiarity or experience with network automation. Preferred qualifications, capabilities, and skills Excellent communication skills, plus proven relationship building abilities Experience with cloud-based technologies and tools. Proficient in multiple infrastructure technologies SDWAN certification from industry recognized organizations is desirable.
Posted 2 months ago
7 - 10 years
5 - 8 Lacs
Bengaluru
Work from Office
Project Role : Risk and Compliance Representative Project Role Description : Support service delivery through quality and risk management. Increase awareness of compliance policies and processes. Must have skills : Network Infrastructures Good to have skills : Network Security Operations, Network Analytics Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Global Network Services - Network Platforms - Service Assurance - Risk Management Lead.Job description.The GNS SA Risk Lead has the following primary responsibilities:CIONOW - on a weekly basis monitor the CIONOW dashboard for any reported vulnerabilities or patching requirements. This is for all in scope applications within the Network Platforms area.All identified vulnerabilities / patching updates are to be notified to the application POC for remediation.Mobile BitSight Monitoring & Remediation - The risk lead is responsible for monitoring and driving remediation of weekly identified incidents. These comprise of incidents where mobile devices accessing the internet are not obfuscated as per the set standard.Service Assurance Control Points- On a daily basis, monitor and remediate all in scope identified control points within the Network Portal. Currently there are 17 control points in scope. Some examples are: Missing or Incorrect building codes, missing OS version, missing Site Type, missing Country, missing serial number, missing region etc. Process Review, Improvement planning and implementation - Perform in depth process reviews of device configuration and device onboarding standards and cross reference them against the defined control points as mentioned above. Drive innovation and long-term strategic improvements to eliminate the need for the above defined control points. This is a high value add area that can significantly reduce resource efforts.Device Life Cycle Administration & Auditing - Twice per year perform an audit of all devices that do NOT have an EOVS (End of Vulnerability Support) date set in the Network Portal. The audit requires a review of vendor EOVS publications. Any new publication is to be entered against the relevant device model or OS Version within the Admin segment of the Network Portal.Guidance - All devices or OS versions that have reached EOVS are to have guidance defined using Architecture standards. Ensure all device owners have been notified by either reaching out to them directly or by notifying the Life Cycle Management team.Team management and delegation of all in scope tasks - as the Risk Lead it is your responsibility to manage, oversee and delegate all in scope tasks and duties. Ensure team tasks are handled in a timely and accurate manner. Track the performance of any team members and provide lead guidance on a regular basis. Qualifications 15 years full time education
Posted 2 months ago
7 - 11 years
9 - 12 Lacs
Navi Mumbai
Work from Office
Skill required: Network Services - Network Analytics Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Helps transform back office and network operations, identify revenue leakages in client business and work on solutions to mitigate it based on various business insights.Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of data analytics.A Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Microsoft Excel Data Analysis Microsoft Excel Functions Problem-solving skills Ability to establish strong client relationship Written and verbal communication Negotiation skills Collaboration and interpersonal skills Microsoft Office Suite Stakeholder Engagement, building rapport with onshore CRMs and Directors Knowledge on U.S. Telecommunications industry Familiar with PowerBI and other visual analytics tools Familiar with Advanced MS Excel (Functions, Macros, VBA, PowerPivots) Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would contribute to the team as an individual contributor which maybe subject to change Please note that this role may require you to work in rotational shifts (if needed)
Posted 2 months ago
3 - 5 years
7 - 11 Lacs
Navi Mumbai
Work from Office
Skill required: Network Services - Network Analytics Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Helps transform back office and network operations, identify potential revenue leakages and provide business insights on plan of actionLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for? Microsoft Excel Functions Microsoft Excel Data Analysis Client Communication Communications CRM Problem-solving skills Ability to perform under pressure Ability to establish strong client relationship Written and verbal communication Adaptable and flexible Microsoft Office Suite Basic knowledge of Legal language in understanding client contracts Background on U.S. Telecommunications Industry Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 2 months ago
8 - 13 years
30 - 35 Lacs
Gurugram
Work from Office
Set up and lead a team ~10 analytics colleagues. Drive high-impact projects across GMNS that support key business priorities using a deep understanding of business, Amex data and analytic techniques. Innovate and evolve focus of the team with a view on GMNS business priorities and external trends Define key metrics and develop automated reporting and alerts to monitor product health Identify opportunities to drive scale through automation of insights & reporting. Continue to focus on driving up the efficiency of the team with a focus on self-serve tools. Evangelize digital analytics data to promote data-driven decision-making with partner teams. Identify opportunities to deepen our data capability and/or conduct UX research and lead through an experimentation mid set. Leadership Skills Desired Put enterprise thinking first, connect the role s agenda to enterprise priorities and stay current in their field and up to date with latest business trends, data science, business statistics and algorithms. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Monitor and improve through continuous evaluation of systems, tools, accesses and processes, ensuring appropriate controls are in place to mitigate risk Past Experience: 8+ years of experience in analytics functions with a strong business acumen. Excellent people leadership skills with an ability to engage and inspire a team, while developing his/her people. Experience in collaboration across stakeholders and influence at all levels. Strong quantitative skills with demonstrated ability to synthesize robust analytical assessments. Experience in Strategy or Marketing Analytics is desirable. Strong story-telling skills; ability to translate quantitative results into action-oriented recommendations Intellectually curious, highly agile and ability to adjust quickly and bring structure to shifting priorities, multiple demands, and ambiguity. A change agent, not afraid to challenge the status quo Exposure to digital analytics tools (eg Adobe Analytics, Google Analytics) Machine Learning/ Cloud / Gen AI experience is a plus Knowledge of merchant or network business is a plus. Academic Background: Bachelors/ Masters in Statistics / Mathematics / Economics / Engineering with relevant experience Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 2 months ago
13 - 18 years
45 - 50 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Our Team The mission of the Global Strategy, Operations, & Performance (GSOP) Team within Global Merchant & Network Services (GMNS) is to be essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and support merchants globally and transform what it means to be an AMEX Merchant. GSOP consists of a diverse set of teams that support the GMNS business. Global Merchant & Network Services (GMNS) Analytics team within GSOP is responsible for partnering with global markets to drive profitable growth, accelerate acceptance and amplify the value of Amex acceptance to Merchants, bank partners and Card Members at scale. We offer powerful data and actionable insights to attract new businesses to engage with Amex, help existing businesses improve performance and capitalize on new opportunities. Global Merchant & Network Services (GMNS) Analytics team is seeking Director to lead the Network Product Analytics team. The team will own UX research, data capability, analytics for merchant-facing digital products and POS disruptions. The leader will collaborate with stakeholders across Network and Acquirer solutions team, Merchant Services team and GSOP team to drive greater product adoption, deliver value to our customers and enhance user experiences. Responsibilities: Set up and lead a team ~10 analytics colleagues. Drive high-impact projects across GMNS that support key business priorities using a deep understanding of business, Amex data and analytic techniques. Innovate and evolve focus of the team with a view on GMNS business priorities and external trends Define key metrics and develop automated reporting and alerts to monitor product health Identify opportunities to drive scale through automation of insights & reporting. Continue to focus on driving up the efficiency of the team with a focus on self-serve tools. Evangelize digital analytics data to promote data-driven decision-making with partner teams. Identify opportunities to deepen our data capability and/or conduct UX research and lead through an experimentation mid set. Leadership Skills Desired Put enterprise thinking first, connect the role s agenda to enterprise priorities and stay current in their field and up to date with latest business trends, data science, business statistics and algorithms. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Monitor and improve through continuous evaluation of systems, tools, accesses and processes, ensuring appropriate controls are in place to mitigate risk Past Experience: 8+ years of experience in analytics functions with a strong business acumen. Excellent people leadership skills with an ability to engage and inspire a team, while developing his/her people. Experience in collaboration across stakeholders and influence at all levels. Strong quantitative skills with demonstrated ability to synthesize robust analytical assessments. Experience in Strategy or Marketing Analytics is desirable. Strong story-telling skills; ability to translate quantitative results into action-oriented recommendations Intellectually curious, highly agile and ability to adjust quickly and bring structure to shifting priorities, multiple demands, and ambiguity. A change agent, not afraid to challenge the status quo Exposure to digital analytics tools (e.g. Adobe Analytics, Google Analytics) Machine Learning/ Cloud / Gen AI experience is a plus Knowledge of merchant or network business is a plus. Academic Background: Bachelors/ Masters in Statistics / Mathematics / Economics / Engineering with relevant experience Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 2 months ago
5 - 9 years
20 - 27 Lacs
Pune
Work from Office
Writing and editing easy-to-understand user interface text, online user manuals, guides, and handbooks. Create and maintain the information architecture. Collaborating with developers and engineers to collect information. Ensuring technical accuracy and clarity. Updating and maintaining documentation as products evolve. Conducting research and gathering data. Compiling and evaluating data. Composing and revising technical material. Managing revisions and input. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities Organizing the workflow for documentation. Your skills and experience Degree in Computer Engineering, Business Administration or related field. A minimum of 5+ years of experience as a technical writer of software documentation. Proficient in various Publishing and Authoring tools. Ability to deliver high quality documentation paying attention to detail. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures. Excellent written skills in English. Strong working knowledge of Microsoft Office. Basic familiarity with the SDLC and software development. Good experience working with tools like Jira, Confluence etc. Fundamental Analytical skills (including tools like SQL and Excel) and conceptual thinking skills. Experienced with concepts like Agile Methodologies. Understanding of networking domain and technologies is an add-on. Exceptional Communication and Interpersonal Skills. How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 2 months ago
16 - 23 years
35 - 40 Lacs
Bengaluru
Work from Office
Job Description: A Network Delivery Manager plays a crucial role in overseeing the delivery of network-related services. Here are some key responsibilities and duties typically associated with this role: Key Responsibilities: Operations Management: Coordinate and manage the day to day operations, multi-phase network projects, ensuring they align with the change and release calendar. Team Coordination: Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services. Client Interaction: Act as the primary point of contact for clients, managing expectations and ensuring satisfaction. Performance Monitoring: Monitor and report on the performance of network services, taking corrective actions as needed. Vendor Management: Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms. Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes. Skills and Qualifications: Technical Skills: Strong understanding of network technologies such as Routing, Switching, Wireless, F5, including the advance technologies such as SDN, SASE, Cloud etc. Operation Management Skills: Ability to manage multiple stakeholders, escalations, timelines, and resources effectively. Communication Skills: Excellent verbal and written communication skills for interacting with clients, vendors, and team members. Problem-Solving Skills: Ability to troubleshoot and resolve network issues efficiently. Vendor Management: Experience in managing relationships with vendors and service providers. Educational Background: Bachelor s Degree: A degree in Computer Science, Information Technology, Telecommunications, or a related field is often required. Master s Degree: An advanced degree, such as an MBA or a Master s in a related field, can be advantageous. Certifications: Networking: Certifications such as Cisco s CCNA, CCNP, or other relevant networking certifications. ITIL: ITIL (Information Technology Infrastructure Library) certification for IT service management. Project Management: Certifications like PMP (Project Management Professional) or PRINCE2. Experience: Work Experience: 15+ years of experience in network operations management, IT project management, or a related field. Leadership Experience: 8+ Proven experience in leading teams and managing operations. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 months ago
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