5059 Network Security Jobs - Page 28

About Netskope Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . Netskope Product Managers use their passion for enterprise / cloud networking and security to bridge customer business requirements with key market trends, and deliver world-class products to market. You will work closely with customers and prospects to present our solutions and understand their requirements, and you will partner with engineering, marketing and the field to define the product roadmap, launch the product and develop an effective GTM plan. Whats in it for you: We are looking for a talented Product Manager who is passionate about creating a seamless experience for the enterprises as they transition to the Netskope Security Cloud Platform. In this role you will lead the strategy and development of AI-driven deepfake detection and media verification solutions that help enterprises protect against risks associated with synthetic and manipulated media. This role focuses on enabling organizations to authenticate digital content, reduce exposure to impersonation, fraud, disinformation, and security threats. As the product owner, you will define strategy, drive execution and collaborate with engineering, research and go to market teams to bring AI generated deepfake media security to enterprise environments and security workflows. What you will be doing: You will be responsible for driving the vision, strategy, execution and roadmap for Netskope s deepfake detection and prevention solutions. Transform cutting-edge AI research into tools and solutions that help organizations identify manipulated video, audio and imagery. Translating customer business needs into product strategy and technology requirements as part of MRD and PRD Developing, managing and communicating the product roadmap to both internal and external key stakeholders Taking ownership of working with the broader team to ensure high-quality deliverables Ensuring optimal user experiences for end users by working closely with UX/UI designer and development teams on workflows, look-and-feel Developing compelling sales tools and marketing content to support sales and field marketing teams. Creating financial, market, and other analytical models to guide product pricing and go-to-market decisions Maintaining competitive matrix and competitive intelligence materials including hands-on product testing Traveling up to 25% (2x year to USA, customer meetings, trade shows) Required skills and experience: 7+ years in product management 3+ years in cloud network security or related markets such as UCaaS or fraud detection. Experience working with AI/ML solutions Familiarity with synthetic media forensics, or adversarial AI Proven success delivering SaaS or cloud-native security products A self motivated and entrepreneurial mindset Strong (written and verbal) communication and presentation skills Strong interpersonal skills and experience leading and contributing to cross-functional teams, including technical AI/ML teams. Experience working in fast-paced environments with overlapping projects/deliverables Proven analytical and problem-solving skills required Education B.tech or equivalent required, Masters or MBA strongly preferred #LI-SK3

Required Skills HP Aruba OEM Products (Aruba CX and L2/L3 switches, Aruba Indoor/Outdoor/Remote Access Points, Aruba Gateways & Controllers, Aruba EdgeConnect (Silverpeak SD-WAN) and Aruba Central ) Job Details: Location:- Bangalore or Pune Experience:- 7+ yrs Shifts - 24/7 - Should be flexible Supporting in Shifts as per Business Needs. Require Resources who can join in Short Notice(0-30 days) Job Requirements/Qualifications: Bachelors Degree in Telecommunications, Engineering or related discipline, or equivalent experience. 7+ years of technical I.T. infrastructure or operations experience. 4-5 years hands-on experience in a telecommunications environment. Thorough knowledge of, experience with, and ability to deploy, manage, and troubleshoot wireless & wired network equipment and protocols In-depth knowledge in WAN transport systems/services, Telecommunications systems/service, LAN switch technology (including Spanning tree, VTP domain management), routing protocols (EIGRP, OSPF, BGP4), Software-Defined technology (SD-WAN). Hands-on experience (~2-5 Years) on HP Aruba OEM Products (Aruba CX and L2/L3 switches, Aruba Indoor/Outdoor/Remote Access Points, Aruba Gateways & Controllers, Aruba EdgeConnect (Silverpeak SD-WAN) and Aruba Central ) Understanding on Aruba ClearPass to implement ClearPass for Mobile First Networking Proven ability to manage a multi-vendor WAN, multi-protocol routing, including but not limited to NHRP, EIGRP, BPG4, OSPF and RIPv2. Experience on other Software-Defined technology (SD-WAN & SD-LAN) vendor products like VIPTELA, Versa, Velo Cloud, Cisco Meraki and etc Hands-on experience in some of or all following areas: VSS, Data Centre Technologies, HSRP, QoS, VoIP (Cisco/Avaya), DMVPN, SSL VPN/Ipsec VPN, Wireless technologies, DHCP management, Firewall skills & Internet proxy. Demonstrated ability to manage multiple projects in an efficient manner. Proven experience of LAN/WAN/Security design & implementation experience; completing projects wing2wing from planning >design> implementation. Ability to quickly learn the functional and technical aspects of portions of a large, complex campus network infrastructure. Work with project managers and other teams to achieve project deadlines. Demonstrated excellence in communications, presentation and customer focus skills. ACEA/ACEP, ACSA/ACSP, ACDA/ACDP, ACCA/ACCP Certifications are highly preferred.

About AlphaSense: . The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! The Role: We re looking for a Staff/Senior-level, hands-on Network Security Engineer to design, deploy, and secure our global corporate network across offices in North America and EMEA/APAC. You ll be the technical authority for secure networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, SRE, and Security Engineering and requires the ability to travel globally for deployments. What You ll Do Architect and implement secure LAN/WAN/SD-WAN and Wi-Fi for multiple global offices. Manage Cisco Meraki switches/routers/firewalls and APs, while staying vendor-agnostic for future integrations. Deploy and manage network security controls including segmentation, NAC/802.1X, VPN, SWG/SASE, ZTNA, IDS/IPS, and DLP. Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls. Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning. Build secure cloud and hybrid networking (AWS, Azure, GCP). Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps). Implement observability and alerting; drive improvements in MTTR and service reliability. Support compliance (SOC 2, ISO 27001) with secure configs, change control, and documentation. Travel globally (approx. 25 40% during buildouts) for on-site deployments and architecture reviews. Who You Are 8 10+ years in enterprise networking and network security, with multi-site design and operations experience. Deep expertise in routing, switching, and segmentation; strong firewalling skills. Proven experience with Cisco networking technology, especially Cisco Meraki. Proficient in Python and Ansible for automation. Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD). Strong understanding of certificate-based authentication, EAP, and zero-trust architectures. Strong troubleshooting, documentation, and leadership skills. Willing and able to travel internationally for deployments. Nice to Have: Cloud networking depth (AWS, Azure, GCP). Experience with SASE/ZTNA platforms(Cloudflare/Zscaler). Professional certifications (CCNP, CCIE, JNCIP, etc.). In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About AlphaSense: . The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! The Role: We re looking for a Staff/Senior-level, hands-on Network Security Engineer to design, deploy, and secure our global corporate network across offices in North America and EMEA/APAC. You ll be the technical authority for secure networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, SRE, and Security Engineering and requires the ability to travel globally for deployments. What You ll Do Architect and implement secure LAN/WAN/SD-WAN and Wi-Fi for multiple global offices. Manage Cisco Meraki switches/routers/firewalls and APs, while staying vendor-agnostic for future integrations. Deploy and manage network security controls including segmentation, NAC/802.1X, VPN, SWG/SASE, ZTNA, IDS/IPS, and DLP. Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls. Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning. Build secure cloud and hybrid networking (AWS, Azure, GCP). Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps). Implement observability and alerting; drive improvements in MTTR and service reliability. Support compliance (SOC 2, ISO 27001) with secure configs, change control, and documentation. Travel globally (approx. 25 40% during buildouts) for on-site deployments and architecture reviews. Who You Are 8 10+ years in enterprise networking and network security, with multi-site design and operations experience. Deep expertise in routing, switching, and segmentation; strong firewalling skills. Proven experience with Cisco networking technology, especially Cisco Meraki. Proficient in Python and Ansible for automation. Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD). Strong understanding of certificate-based authentication, EAP, and zero-trust architectures. Strong troubleshooting, documentation, and leadership skills. Willing and able to travel internationally for deployments. Nice to Have: Cloud networking depth (AWS, Azure, GCP). Experience with SASE/ZTNA platforms(Cloudflare/Zscaler). Professional certifications (CCNP, CCIE, JNCIP, etc.). In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Greetings From Poornam Technology PVT ltd Designation :L3 Network Engineer Location: Chennai For More Contact : Surenthar HR - 9940185685

Senior Network Engineer for NOC Bloom Energy, a solid oxide fuel cell company, is looking for a Staff Network Engineer to join its world class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today s most exciting technologies. As Staff Network Engineer - should have a high level of expertise in many of the following areas: network routing (BGP, OSPF, EIGRP), Multicast, Anycast, VLANs, MPLS, Data Center Spine-and-Leaf Architectures, QoS, VoIP, Wifi, 802.1x, Wan Optimization, SNMP, IPSec, VPN, TCP/IP, DNS, DHCP, and virtualization technologies (SDN, SD-WAN, NFV, VXLAN, EVPN).. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training. Responsibilities : Assist in the day-to-day operations of the Local Area and Wide Area Network Administration (Physical/Wireless Network) by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities. Configure networks to ensure their smooth and reliable operation for fulfilling County objectives and processes. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Participate in managing all network security solutions. Perform server and security audits, and system backups and recovery. Skills and Experience Requirements : Proven experience and success with LAN, WAN, WLAN, and WWAN, AWS cloud, SDWAN design and implementation. Knowledge and experience with Cisco, Juniper, Arista Routers and Switches and support of the following technologies: QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2 Protocols (VLANs, VTP, etc.). Routing EIGRP (BGP a+), HSRP/VRRP, 802.1x, Working technical knowledge of network hardware, protocols, and Internet standards, including Cisco Nexus, Cisco Catalyst, Riverbed Steelhead, Cisco ASA, Palo Alto Firewall, TCP/IP, DNS, BGP, EIGRP, and MPLS. Experience with Palo Alto firewall administration and IDS/IPS modules experience Remote Access solutions (client VPN, small office VPN, business to business VPN) Proven experience with VOIP phone systems (Lync, Avaya), IP Telephony, H.323, SIP Enterprise wireless infrastructure experience with Aruba wireless controllers, Aruba Airwave, and Aruba ClearPass. Good understanding of the organization s goals and objectives. Strong interpersonal, written, and oral communication skills. Able to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Proven analytical and problem-solving abilities. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Ability to work with minimal supervision and effectively prioritize workload with attention to detail . Effective time management and organizational skills as well as the ability to manage multiple and changing priorities. Educational Requirements Bachelor s degree from an accredited college or university with major course work in Information Science, Computer Science, etc. Master s degree is a plus. 8+ years network infrastructure supporting experience in a diverse range of technology About Bloom Energy: Bloom Energy will make clean, reliable energy affordable for everyone in the world. Our technology, first developed for NASAs Mars Program, will dramatically change the way that the world s energy is produced, distributed and consumed. Bloom s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions. Pioneering a new class of stationary fuel cells, Bloom is not just creating a new product or company; it is driving a whole new industry. As one of Silicon Valley s most promising startups, Bloom was the first clean energy technology investment for Kleiner Perkins and NEA, two of Silicon Valley s most revered venture capital firms. The company has assembled a super-star board, experienced management team, and top-notch technical staff. Bloom Energy is growing quickly and is looking to add to its dynamic team. Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Responsibilities Design, configure, and maintain LAN, WAN, Firewalls, VPN and wireless networks. Need to handle network planning and architecture decisions to support business growth and scalability. Monitor network performance and availability and proactively resolve bottlenecks or outages. Implement and maintain network security policies, firewalls, and access control mechanisms. Troubleshoot and resolve network issues and escalations. Evaluate and integrate new networking tools, technologies, and best practices. Collaboration with IT, cybersecurity, and infrastructure teams on network/security Issues Maintain up-to-date network documentation, diagrams, and standard operating procedures Education / Qualifications BE/B. Tech in Computer Science, Information Technology, or a related field. 10 years of experience in designing, monitoring and managing the complex network environment Expert-level knowledge of routing, switching, subnetting, VLANs, and TCP/IP protocols. Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or equivalent network devices. Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, PRTG). Strong understanding of network security principles (firewalls, IPS/IDS, VPNs, NAC). Good to have understanding on cloud networking (AWS, Azure, GCP) and hybrid architectures. Experience with SD-WAN, VoIP, DNS/DHCP, load balancers, and network automation tools. Professional certifications such as CCNP, JNCIP, or equivalent. Experience with scripting or automation (Python, PowerShell). Knowledge of ITIL practices and change management processes.

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve addressing technical issues, ensuring system reliability, and collaborating with various teams to implement solutions. You will engage in both remote and onsite support, working within a defined operating model to maintain optimal performance across all server and network areas. Your role will also include troubleshooting hardware and software issues, ensuring that configured services operate smoothly across different platforms. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Good To Have Skills: Experience with network security protocols.- Strong understanding of cloud infrastructure management.- Familiarity with troubleshooting network connectivity issues.- Experience in implementing and managing virtualized environments. Additional Information:- The candidate should have minimum 5 years of experience in Cloud Network Operations.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Palo Alto Networks Firewalls Good to have skills : Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls.- Good To Have Skills: Experience with Fortinet FortiGate Firewall.- Strong understanding of network security principles and practices.- Experience in troubleshooting and resolving network-related issues.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have minimum 3 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Participate in training sessions to enhance team knowledge and skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with network monitoring tools.- Strong understanding of network protocols and architectures.- Experience in troubleshooting network connectivity issues.- Familiarity with firewall configurations and security protocols. Additional Information:- The candidate should have minimum 2 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Palo Alto Networks Firewalls Good to have skills : Fortinet FortiGate FirewallMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls.- Good To Have Skills: Experience with Fortinet FortiGate Firewall.- Strong understanding of network security protocols and best practices.- Experience in incident management and problem resolution methodologies.- Familiarity with change management processes and documentation. Additional Information:- The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Security Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a skilled Network Security Engineer with hands-on experience in implementing and managing Zscaler cloud security solutions. The ideal candidate will be responsible for deploying, supporting, and optimizing Zscaler technologies such as Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to enhance our organizations secure internet and remote access posture Roles and responsibilities:- Lead the design, deployment, and support of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) across enterprise environments.- Architect secure access solutions based on Zero Trust Network Access (ZTNA) using Zscaler technologies.- Define and enforce security policies, URL filtering, DLP, SSL inspection, and CASB controls within Zscaler.- Integrate Zscaler with Identity Providers (IdPs) (e.g., Azure AD, Okta) for authentication, SSO, and user-based policy enforcement.- Work with cross-functional teams (Network, Security, Infrastructure, and SOC) to align Zscaler implementations with business and security objectives.- Conduct performance tuning, log analysis, troubleshooting, and incident response related to Zscaler infrastructure.- Provide expert-level support and mentorship to junior engineers.- Stay up to date on Zscaler platform enhancements and evolving security trends to proactively improve architecture and operations. -Professional and Technical skills:- 58+ years of experience in network and cloud security, with at least 3+ years of hands-on experience with Zscaler (ZIA and ZPA).- Strong understanding of Zero Trust architecture, secure web gateway (SWG), proxy services, and DNS/HTTP/HTTPS traffic inspection.- Expertise in Zscaler administration, policy management, App Connector, Client Connector, and tunnel configurations (GRE/IPSec/PAC files).- Familiarity with networking protocols, firewalls, SD-WAN, and integration with SIEM and endpoint solutions.- Proficient in troubleshooting complex Zscaler-related performance and access issues.- Experience with scripting or automation tools (e.g., Python, APIs) is a plus.- Zscaler certifications (e.g., ZCCA-IA, ZCCA-PA, ZCSP) are highly desirable.- Excellent communication, project leadership, and documentation skills. Additional information:- The candidate should have minimum 3 years of experience.- The position is at our Gurugram office.- A 15 year full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of documentation related to system configurations and procedures.- Participate in training sessions to enhance team knowledge and skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with network monitoring tools.- Strong understanding of network protocols and architectures.- Experience in troubleshooting network connectivity issues.- Familiarity with firewall configurations and security protocols. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be on resolving incidents and problems that arise across various business system components. Your day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you analyze and resolve issues, contributing to the overall efficiency and reliability of the technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and maintenance of operational documentation to ensure clarity and consistency.- Engage in continuous learning and skill enhancement to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with network monitoring tools and techniques.- Ability to implement and manage network security measures. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : Network Security Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Platform Engineer, you will engage in the design, construction, testing, and deployment of cloud application solutions that seamlessly integrate both cloud and non-cloud infrastructures. Your typical day will involve collaborating with cross-functional teams to ensure that the architecture is viable, secure, and performs optimally, while also addressing any challenges that arise during the deployment process. You will be responsible for creating proof of concepts to validate architectural decisions and ensure that the solutions meet the required standards and specifications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development of best practices for cloud application deployment and management.- Collaborate with stakeholders to gather requirements and translate them into technical specifications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Security Operations.- Strong understanding of cloud infrastructure and services.- Experience with security protocols and compliance standards.- Familiarity with network monitoring tools and techniques.- Ability to troubleshoot and resolve network security issues. Additional Information:- The candidate should have minimum 3 years of experience in Network Security Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with cloud networking solutions.- Strong understanding of network protocols and architectures.- Experience in troubleshooting network connectivity issues.- Familiarity with network security practices and tools. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Cisco Identity Services Engine (ISE) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and improved service delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions to enhance team skills and knowledge.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cisco Identity Services Engine (ISE).- Strong understanding of network security protocols and practices.- Experience with incident management and problem resolution processes.- Familiarity with service management tools and methodologies.- Ability to analyze complex technical issues and provide effective solutions. Additional Information:- The candidate should have minimum 5 years of experience in Cisco Identity Services Engine (ISE).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : VMware NSX-T Data Center Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that configured services operate smoothly across different platforms. You will be responsible for troubleshooting and resolving hardware and software problems, both remotely and onsite, while adhering to established operating models and processes. Your role will also include implementing technology solutions at the operating system level across server and network areas, ensuring optimal performance and reliability of systems. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in VMware NSX-T Data Center.- Good To Have Skills: Experience with network virtualization and security.- Strong understanding of server and network infrastructure.- Familiarity with troubleshooting methodologies for hardware and software.- Experience in implementing and managing virtualized environments. Additional Information:- The candidate should have minimum 5 years of experience in VMware NSX-T Data Center.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Firewall Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that services are running smoothly across different platforms. You will engage in troubleshooting activities, both remotely and onsite, to resolve hardware and software challenges while adhering to defined operating models and processes. Your role will be crucial in maintaining the integrity and performance of the systems and services you support. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Firewall Architecture.- Strong understanding of network security protocols and best practices.- Experience with various firewall technologies and configurations.- Ability to troubleshoot and resolve network connectivity issues.- Familiarity with operating system-level support across server and network areas. Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Architect, you will design and deliver technology architecture for various platforms, products, or engagements. Your typical day will involve collaborating with cross-functional teams to define solutions that meet performance, capability, and scalability needs, ensuring that the architecture aligns with business objectives and technical requirements. You will engage in discussions to refine architectural designs and provide guidance to team members, fostering an environment of innovation and excellence in technology delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Evaluate emerging technologies and recommend their adoption where beneficial. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network design principles and best practices.- Experience with cloud networking solutions and architectures.- Familiarity with network security protocols and practices.- Ability to troubleshoot complex network issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Position: Network Security Engineer Performance Objectives: Do the Proof of concept (POC) for the new customer with the product features. Perform the full audit about the product and check about the network acceptability. Deployment of firewalls, wireless devices, enterprise devices. Installation, Configuration & Troubleshooting network infrastructure. Prepare the implementation documents. Training the end customer post implementation. Onsite/Remote support post implementation. Requirements : 5 to 8 Years Experience in IT Network Security profile Products Experience in FortiGate , PaloAlto, Aruba, Cisco, Brocade, Ruckus etc... will be added advantage. Wireless Experience CCNA / CCNP / NSE4 / PCNSE certifications will be added advantage. Ability to also work individually and as part of a team with excellent communication, interpersonal, and negotiation skills Enthusiastic, highly motivated individual with a serious work ethic Work Location: Bangalore Website: www.viroka.in

Job Role: Offensive Security Engineer Location: Bangalore Job Type: Full-time Experience: 3+ years in Offensive Security / Penetration Testing About Zybisys At Zybisys , we are committed to securing digital ecosystems by proactively identifying and mitigating cyber threats. As we expand our security team, we are looking for a highly skilled Offensive Security Engineer who thrives in ethical hacking, red teaming, and vulnerability exploitation to strengthen our security posture. Role Overview As an Offensive Security Engineer , you will be responsible for simulating real-world cyberattacks to identify vulnerabilities, assess risks, and improve security defenses. You will work closely with security analysts, DevOps, and IT teams to enhance the organization's resilience against cyber threats. Key Responsibilities Penetration Testing & Red Teaming Conduct advanced penetration testing on web apps, networks, APIs, cloud, and mobile applications. Simulate real-world attack scenarios to evaluate security defenses. Perform internal/external network and infrastructure security assessments. Vulnerability Research & Exploitation Identify, analyze, and exploit vulnerabilities across various systems. Develop custom scripts or exploits for proof-of-concept attacks. Work with security teams to ensure timely patching and risk mitigation. Security Tool Development & Automation Develop and maintain security testing tools and automation scripts. Integrate offensive security techniques into CI/CD pipelines. Threat Hunting & Adversary Simulation Conduct red team and purple team exercises to test detection & response capabilities. Stay ahead of cyber threats by researching latest hacking trends, zero-days, and TTPs. Security Reporting & Collaboration Document security findings with detailed remediation steps. Work with engineering teams to implement security best practices. Contribute to security awareness training within the company. Required Skills & Qualifications Experience: 3+ years in offensive security, penetration testing, or red teaming. Technical Expertise: Strong knowledge of penetration testing tools (Burp Suite, Metasploit, Nmap, Kali Linux, etc.). Deep understanding of network security, web security, and cloud security . Proficiency in exploit development, reverse engineering, and malware analysis . Experience with scripting languages ( Python, Bash, PowerShell ). Hands-on experience with Active Directory attacks, privilege escalation, and lateral movement . Certifications (Preferred, Not Mandatory): OSCP (Offensive Security Certified Professional) OSWE / OSEP / OSEE (Advanced Offensive Security Certifications) CEH (Certified Ethical Hacker) CRTO (Certified Red Team Operator) GPEN (GIAC Penetration Tester) Why Join Zybisys? Work on cutting-edge security projects with real-world impact. Be part of an elite cybersecurity team tackling advanced threats. Continuous learning with access to security tools, training, and certifications. Competitive salary, benefits, and performance-based incentives.

SOC Analysts at AHEAD monitor customer environments and perform Incident Detection, Validation, and Incident Reporting. SOC Analysts are the frontline of SOC and are customer-facing representatives. SOC Analysts are responsible for triaging events, incidents, and reporting validated incidents to the customer for incident response. Incumbents will possess strong technical and analytical skills while providing accurate analysis of security related problems. They have a well-rounded networking background and are responsible for performing troubleshooting of customer issues. This individual is user focused and works to resolve client needs in a timely manner. These needs may involve resolving hardware/software failures, investigating, and responding to security threats, and making change request to the security policy of company devices. The SOC Analyst is expected to monitor security feeds streaming from client servers, network devices, and end user workstations, operate and maintain network security equipment at client locations. The Analyst is expected to be familiar with a wide range of security tools and understand basic security fundamentals. The Analyst will perform information security event analysis and must possess knowledge of operating systems, TCP/IP networking, network attacks, attack signatures, defense countermeasures, vulnerability management, and log analysis. Roles & Responsibilities: Monitor and analyze network traffic and alerts Investigate intrusion attempts and perform in-depth analysis of exploits Provide network intrusion detection expertise to support timely and effective decision making of when to declare an incident Conduct proactive threat research Review security events that are populated in a Security Information and Event Management (SIEM) system Tuning of rules, filters, and policies for detection-related security technologies to improve accuracy and visibility Data mining of log sources to uncover and investigate anomalous activity, along with related items of interest Independently follow procedures to contain, analyze, and eradicate malicious activity Document all activities during an incident and provide leadership with status updates during the life cycle of the incident Incident management, response, and reporting Provide information regarding intrusion events, security incidents, and other threat indications and warning information to the client Track trends, statistics, and key figures for each assigned client Assist with the development of processes and procedures to improve incident response times, analysis of incident, and overall SOC functions Reporting Incident reports Security status reports Client-facing security meetings Position Requirements: Incident handling/response experience Working knowledge of common operating systems (Windows, Linux, etc.) and basic endpoint security principles Understanding of and a strong desire to learn common security technologies (IDS, Firewall, SIEM, etc.) The ability to think creatively to find elegant solutions to complex problems Excellent verbal and written communication skills The desire to work both independently and collaboratively with a larger team A willingness to be challenged along with a strong appetite for learning 8-10 years of experience in Information Security, Incident Response, etc. (or related field) Hands-on experience with common security technologies (IDS, Firewall, SIEM, etc.) Knowledge of common security analysis tools & techniques Understanding of common security threats, attack vectors, vulnerabilities and exploits Knowledge of regular expressions Education: Bachelors Degree in Computer Science, Information Security or related/equivalent educational or work experience One or more of the following certifications: CISSP, GCIA, Security+, CEH, ACSE

Position: Technical Executive Experience: 2-3 Years Industry: IT / Computer Hardware / Network Security Qualification: B.Tech / M.Tech / MBA (IT) / MCA Company Website: www.satcominfotech.com Job Description: We are looking for a dynamic and technically proficient individual to join our team as a Technical Executive. The ideal candidate will be responsible for supporting our partners and customers through demonstrations, training, and technical implementations across our product portfolio. Key Responsibilities: 1. Conduct Proof of Concepts (POCs), product demonstrations, and implementation for partners and customers. 2. Provide technical training and enablement to partners. 3. Offer technical support to both partners and end customers. 4. Engage in regular meetings with partner sales teams to promote the Satcom product portfolio. 5. Handle and manage sales lead cases effectively. 6. Onboard and enable new partners for business growth. 7. Conduct webinars and technical presentations to support partner sales initiatives. 8. Collaborate closely with cross-functional teams to ensure smooth deployment and support. Technical Requirements: 1. In-depth knowledge and hands-on experience in Network Security / Cyber Security 2. Practical expertise in configuring and managing Firewalls and Networking devices. 3. Preferred experience with leading security vendors and products. 4. Fluency in local language(s) will be an added advantage.

Company Overview: Stratogent does IT and Cybersecurity operations. We build and operate complex infrastructure across on-premise, data centers, and clouds. We wrap any compute-storage-network platform with monitoring, automation and security services so customers can sleep while we cure failures and block threats. If Googles mission is to “organize the world’s information”, ours is to “operate the world’s infrastructure”. We aren’t quite there yet, so we focus on being the best at knowing and doing operations for mid-size, high-touch and high-change IT environments. Our customer base is made up of progressive companies who are flag bearers of new technology adoption and are risk-takers. We have participated in successful (and failed) projects and bring that accumulated experience to each of our clients. Since 2008, we have acted as an extension of internal IT and Security teams and along the way achieved a community of highly satisfied clients who rave about our “no-fluff just stuff” style. Job description: The primary responsibility is to work on the existing or new Incidents, Service Requests, and Tasks Triage the unresolved incidents or Requests to Leads Business Relationships: Continually communicates with Leads and Customers Key Responsibilities Process Day to day Operational issues, requests and Project tasks Incident response and resolution within SLA's with excellent analytical and troubleshooting skills Providing all the necessary details to leads about the issue, steps taken, recommendation and any other relevant information Ticket Status Check and Update Respond to False Positive Alerts Incident Escalation and Progress Monitoring Create, review, update, and maintain Standard Operating Procedures. Prepare RCA for the escalated incidents. Perform the Shift handovers SPLUNK Configure and troubleshoot Splunk components such as indexer, forwarder, search head, etc Comfortable with Splunk queries to create Splunk dashboards. Configuring Splunk as per the Best Practices (apps, add-ons, searches, etc). Creates, modifies, and updates Security Information Event Management rules. Recognizes potential, successful and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail. Triage of non-security alerts based on priority, problem identification and escalation. Escalate to designated contacts within Stratogent and Customer for issues outside SOPs, or when SOPs fail to resolve the issue. Utilize Security Information and Event Management to monitor data flow between networks. Work directly with delivery teams or customers to gather logging requirements. Convert Logging requirements into Splunk designs following best practices. Perform environment health checks. Troubleshoot Issues Update and / or create technical documentation. Security: Leads the escalation as a point for security incidents. Analyze & investigate cyber threats on a real-time/day-to-day basis, involving alerts review, log analysis, and event/incident correlations. Prepare Document and Maintain Procedures, Response Plan, Runbooks, and associated processes for continuous improvement. Assist L1/L2 for security event and initial incident response to detected threats. Regularly review and recommend changes to policies or controls as needed to enhance security. Identifies potential gaps and offers solutions to include internal team needs, product improvements and client security posture. Develop reporting with focused messages to enable the stakeholders to understand their and responsibilities. Train and mentor, the peers and juniors in the team. Must-have Skills: Prior Working Experience Must have worked on Splunk Performing incident handling, evidence acquisition, endpoint and Network,and Security Incident management Customer-focused Excellent communication skills (reading, writing, speaking and listening) Highly self-motivated and directed. Excellent attention to detail. Flexibility and willingness to work on different and multiple technologies Ability to effectively prioritize, organize and execute tasks in a high-pressure environment Good to have skills: Prior Work Experience Worked on any of the IAM and PAM tools. Certifications in Enterprise Admin or Cloud Admin of Splunk is an advantage Prior training and certification in communication is added advantage KRA Adherence to ticket creation within SLA Adherence to SLA in incident/request handling Make the incident handling experience better for the customer (internal team/ external customer) High quality ticket updates Troubleshooting tasks with proper perspective Keep the Leads informed of task accomplishment, issues and status Training and mentoring peers and Juniors Soft skills Excellent communication skills – Written and Verbal Enjoys sharing information with others Team player Passion for work Learning Orientation