1589 Network Security Jobs - Page 27

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. We are Organizing a walk-in Drive at PuneLocation. Venue details Date: 14th JUNE 2025 Timing : 10:00 Am-2:00 PM Location: Tata Consultancy Services, Sahyadri Park, Zone 3 Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, Pune 411057 JOB DESCRIPTION for Network Security Role Palo Alto L3 Engineer Required Technical Skill Set Palo Alto firewall , Palo Alto Networks Prisma Access Secure Access Service Edge (SASE) Desired Experience Range 5-10 Years Location of Requirement Hyderabad Desired Competencies (Technical/Behavioral Competency) Must-Have Excellent knowledge on Palo Alto firewall, content update, wild fire , URL filtering, NAT . Hands on experience on Panorama, log collector, management of template, policies. Hands on Experience on Prisma, Prisma Gateway, security policy, dns security , decryption ,file block and Tunnel Management Good Troubleshooting skill on Firewall issue, Global Protect, application slowness issue. Experience on Firewall VPN/rule/policy Management (Palo Alto), Panorama, Prisma . Excellent network security administration and troubleshooting skills. Design and implement advanced firewall configurations and policies. Perform operational activities to maintain to all types of Firewall systems including backup, health check, patching, configuration, BCP testing etc Good Understanding TCP/IP, SSL , TLS,Certificate management . Good Knowledge & Hands on experience on Cisco and Juniper Firewalls Familiarity with network-centric applications such as TACACS, RADIUS, and Syslog would be advantageous, as would experience of 802.1x network authentication. Ability to understand the design and provide suggestions for improvements. Excellent analytical and organizational skills and the ability to work with multiple geographically dispersed teams. Excellent listening skills & ability to communicate clearly and fluently in English . Flexibility to work in shifts for 24x7 support. Strong team player with a constructive perspective and commitment to the success of the business Ability to work on multiple concurrent tasks with conflicting priorities . Product knowledge: Firewalls Palo Alto ,Cisco ASA , Juniper Security -- IDS, IPS,proxy,prisma access VPN Site to Site,SSL VPN Job Description Network Prisma SDWAN L3 (Prisma SDWAN) Minimum 5-10 Years’ of experience Must Have Skills Experience deploying and configuring Prisma SD-WAN (Formerly Cloudgenix) technologies, preferably CloudGenix and PanOS environments. Branch Design Software Defined Networking (SDN) experience required. Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB Application Performance Monitoring Expertise Response time metrics, Application identification. Packet capture analysis / fault isolation and remediation Network Security expertise (IPS/IDS, ZBFW, NGFW) VPN configuration (GRE/IPSEC) In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP) Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN) Global-scale network design Event Policy Management Services DNS and DHCP Services Operations and Troubleshooting Other Skills: Good communication and listening skills Interpersonal skills w.r.t team co-ordination Network Admin(JOB DESCRIPTION) Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe Handson experience on routing Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues Hands-on experience on Cisco devices IOS upgrades, Network devices replacements Hands-on experience in enterprise LAN and WAN issues troubleshooting Hands-on experience on Cisco wireless controllers & Meraki Troubleshoot enterprise wireless network issues globally Must have experience in enterprise network operations Experience in network monitoring tools like Solarwinds,Nagios etc. Able to raise case with Cisco TAC and work with them for the resolution Able to raise tickets with ISPs and other third-party vendors for any issues Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Your day at NTT DATA The Senior Networking Technical Services (TS) Systems Integration Specialist/Technical Lead is an advanced subject matter expert who is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. What you'll be doing Responsibilities: Serve as the foremost technical authority for network and network security infrastructure-related matters, offering expert guidance and leadership to technical and non-technical stakeholders. Lead the design, implementation, and maintenance of enterprise-level network and network security infrastructure solutions, ensuring alignment with business goals and industry best practices. Collaborate closely with cross-functional teams to develop and execute comprehensive network strategies, emphasizing scalability, security, and high-performance connectivity. Provide hands-on technical expertise across various networking technologies, including but not limited to routing and switching, firewalls, load balancers, VPNs, and intrusion detection/prevention systems. Analyze intricate technical requirements and propose innovative network solutions that address business needs, considering aspects such as network performance optimization, cost-efficiency, and data confidentiality. Evaluate and implement emerging networking and security technologies, tools, and methodologies, remaining current with industry trends and advances. Mentor and guide junior team members, fostering their professional growth and facilitating knowledge sharing. Participate in incident response and problem resolution efforts, ensuring timely resolution of critical network-related issues. Develop and maintain comprehensive documentation, encompassing network architecture diagrams, standard operating procedures, and best practice guidelines. Collaborate with vendors and third-party providers to evaluate and integrate external networking and security solutions into the organization's infrastructure. Conduct regular security assessments and audits of the network infrastructure, identifying and addressing potential vulnerabilities. Lead network capacity planning initiatives to ensure the infrastructure can accommodate present and future connectivity requirements. Provide support and guidance in disaster recovery and business continuity planning and testing, particularly regarding network infrastructure components. Collaborate with project managers to define and oversee network-related tasks within broader projects. Qualifications: Bachelor's degree with CCIE CISSP Certification A minimum of 8 years of experience in network and network security infrastructure management, with a focus on advanced technical roles. Profound expertise in multiple networking and security technologies, including routing and switching, firewalls, load balancers, VPNs, and intrusion detection/prevention systems. Deep knowledge of industry-leading networking and security technologies, tools, and best practices. Relevant certifications in networking and security (e.g., Cisco CCNP/CCIE, CISSP, CompTIA Security+) are highly advantageous. Strong problem-solving skills, with the ability to diagnose and resolve intricate network-related issues. Excellent communication skills, enabling effective communication of technical concepts to non-technical stakeholders. Demonstrated leadership capabilities, including the ability to lead cross-functional teams and mentor junior team members. Project management experience is beneficial for managing multiple tasks and projects concurrently. Critical thinking and strategic mindset, with the ability to align technical networking and security solutions with broader business objectives. A commitment to staying informed about emerging networking and security technologies and industry trends. Workplace type : On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes.

Your day at NTT DATA The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Roles and Responsibilities: Monitors client infrastructure and solutions Identifies problems and errors prior to or when they occur Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction Investigates first line incidents assigned and identifies the root cause of incidents and problems Provides telephonic or chat support to clients when required Schedules maintenance activity windows for patching and configuration changes Follows the required handover procedures for shift changes to ensure service continuity Reports and escalates incidents where necessary Ensures the efficient and comprehensive resolutions of incidents and requests Updates existing knowledge articles or create new ones Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities May also contribute to / support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.) Working knowledge of ITIL processes Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type On-site Working

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocolsBGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type On-site Working

Your day at NTT DATA The Security Platform Engineer is a seasoned subject matter expert, responsible for facilitating problem resolution and mentoring for the overall Global Data Centers Office of Information Security (GDC-OIS) team. This role performs important tasks specialized at threat hunting, Crowdstrike, Network Security and other operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). What you'll be doing KEY RESPONSIBILITIES Works as part of a 24/7 global team in IT/OT environment. ICS and SCADA knowledge preferred. Administers the organization's security tools to gather security logs from the environment and performs lifecycle management, including break-fix, patching, and live updates. Performs security incident handling and response from various vectors, including endpoint protection, enterprise detection and response tools, attack analysis, malware analysis, network forensics, and computer forensics. Conducts vulnerability assessments using automated scanning tools and manual techniques to identify security vulnerabilities in systems, networks, applications, and infrastructure components. Analyzes scan results, prioritizes vulnerabilities based on severity, impact, and exploitability, and provides detailed remediation recommendations to system owners, administrators, and IT teams. Monitors security alerts and maintains awareness of new threats and vulnerabilities to identify potential risks. Reads reports, makes risk assessments, works to detect the source of attacks, and tests current defenses against threats. Collaborates to develop practical mitigation strategies, configuration changes, and patch management processes to address identified vulnerabilities. Identifies opportunities to make automations that will help the incident response team. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as required. Investigates causes of incidents, seeks resolution, and escalates unresolved incidents, following up until resolved. Provides service recovery following the resolution of incidents and documents and closes resolved incidents according to agreed procedures. Maintains knowledge of specific , provides detailed advice regarding their application, and ensures efficient and comprehensive resolution of incidents. Logs all incidents in a timely manner with the required level of detail and cooperates with all stakeholders, including client IT environments, vendors, and carriers, to expedite diagnosis of errors and problems and identify a resolution. Analyzes data from various sources, including network traffic, email logs, malware files, web server logs, and DNS records, to identify potential risks and improve security measures Leads projects, self-starter, and performs any other related task as required. KNOWLEDGE & ATTRIBUTES Seasoned working knowledge on implementation and monitoring of any SIEM or security tools/technologies. ICS and SCADA knowledge preferred Seasoned knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team leader with the ability to work well with others and in group with colleagues and stakeholders. ACADEMIC QUALIFICATIONS & CERTIFICATIONS Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Security certifications such as CySA+, PenTest+, CCSP, GCIH, OSCP, etc. preferred. Relevant level of IT certifications such as GRID, GICSP, AZ-500, SC-200, etc. will be added advantage. REQUIRED EXPERIENCE Seasoned experience in Security technologies like (SIEM, PAM, IAM, PenTest, Threat Hunting, Firewall, Proxy etc.) preferably within a global IT services organization. Prior experience of working into Security Operation centers of a Data Center will be an added advantage. ICS and SCADA knowledge preferred. Seasoned experience in technical support to clients. Seasoned experience in diagnosis and troubleshooting. Seasoned experience providing remote support in Security Technologies. Seasoned experience in SOC/CSIRT Operations. Seasoned experience in handling security incidents end to end. Seasoned experience in Security Engineering. Knowledge on networking, Windows, Linux and security concepts. Seasoned experience in configuring/managing security controls such as RBAC, IAM, Zero Trust, UTM, Proxy, SOAR, etc.. Knowledge on log collection mechanism such as Syslog, Log file, DB API. Knowledge in security architecture. Prior experience of working on platforms like Crowd strike, Qualys, Palo Alto, Splunk, QRADAR, Cisco, VMWare and Ubuntu PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments. WORK CONDITIONS & OTHER REQUIREMENTS This position is expected to be Hybrid for the foreseeable future with an occasional need to be onsite in a shared work environment. Must be comfortable with flexible working schedules across regions and their standard Time zones other than the base location. (US, EMEA & APAC) Extensive daily usage of workstation or computer. Must be comfortable working in a highly critical, fast paced environment with shifting priorities. Some domestic and/or international travel required, up to 25% of time. Perform work from a remote location with stable internet connection.

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA Network Security L4 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE CISSP Certification. Total 10 to 15 years of experience Network Administrator Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills Workplace type : On-site Working

Your day at NTT DATA We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco ACI, Routing and Switching, Palo Alto Firewalls, Citrix Load Balancers, AAA servers, Cisco Next Gen Firewalls. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance. What you'll be doing Key Responsibilities Assist in the deployment and management of Cisco ACI solutions Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls . Support Citrix Load Balancers. Excellent understanding of the TCP/IP protocol suite. Monitor and maintain network infrastructure. Troubleshoot and resolve network issues. Monitor and manage Routing & Switching. Monitor and manage Cisco AAA servers. Collaborate with other IT teams to ensure seamless network operations. Strong written/verbal communications skillset Strong interpersonal and teamwork skills Configure, administer, document firewall infrastructure and change management. Experience in performance tuning and optimization of firewalls and firewall policies. Experience working on Firewall Rule base analyzers and optimization approaches. In depth understanding of Network ports, NAT, PAT and Access Lists. Document network configurations and changes. Required Skills: Experience with Cisco AAA servers. Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. Knowledge of Citrix Load Balancers. Familiarity with Cisco ACI & SDN. Strong troubleshooting and problem-solving skills. Excellent communication and teamwork abilities. Qualifications: B. Tech or B.E. from a UniversityInstitute recognized by Government of India or its Regulatory bodies in Information Technology Computer Science Electronics and Communications Electronics and Tele-Communications Electronics MCAMSc/MCS with minimum 5 years experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Entry level OEM Certification is respective network sub-domain is compulsory.. Minimum of 5 years of experience with 3 years of hand on experience on technology Relevant certifications (e.g., CCNA, CCNP Security, PCNSE) are a plus. Workplace type : On-site Working.

Your day at NTT DATA The Senior Associate Security Technical Architect is a developing subject matter expert, responsible for assisting with designing robust security architectures for our systems, applications, and infrastructure. This role collaborates with cross-functional teams to ensure that technology solutions are secure, compliant, and aligned with industry best practices. Your expertise will be crucial in protecting sensitive data, mitigating risks, and maintaining the confidentiality, integrity, and availability of our systems. What you'll be doing Key Responsibilities: Designs and develops comprehensive security architectures for our systems, applications, and infrastructure, considering both current and future needs. Viewed as a trusted technical advisor to the client. Collaborates with stakeholders, including developers, engineers, and project managers, to integrate security requirements into the system design and development lifecycle. Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the clients current security capabilities. Provides expertise in secure coding practices, network security, identity and access management, data protection, and other security domains. Supports the evaluation of and selects security technologies, tools, and frameworks to support our security architecture. Ensures technical solutions will accomplish the client's objectives. Defines and implements security policies, standards, and procedures to ensure compliance with industry regulations and best practices. Supports incident response activities, including identification, containment, eradication, and recovery, in coordination with the incident response team. Develops or produces the technical design document to match the solution design specifications. Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses. Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution. Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals. Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. On all assigned engagements, owns the proposed solution and transitions the build implementation to the delivery team. Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposals accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate. Knowledge and Attributes: Demonstrates good client engagement skills coupled with technical consulting aptitude. Understanding of the vendors products business and technology positioning. Good analytical and problem-solving skills, with the ability to assess risks, analyze complex security issues, and propose effective solutions. Ability to collaborate and communicate effectively with team members, contributing to their success Good product knowledge integrated with technology understanding Good knowledge of security domains, including network security, application security, cloud security, data protection, identity and access management, cryptography, and secure coding practices. Proficiency in enterprise architecture principles, frameworks (such as TOGAF), and architectural patterns for designing secure and scalable systems. Good understanding of security regulations, standards, and frameworks (such as ISO 27001, NIST, PCI DSS) and their practical application Basic understanding of key vendor subscription models such as Cisco EA 3.0. Academic Qualifications and Certifications: Bachelor's degree in information technology, computer science or information systems or related field. Vendor product, sales and technology certifications. Relevant certifications, such as CISSP, CISM, GIAC, or TOGAF, are highly desirable. Required Experience: Moderate level technical experience within a large scale (preferably multi-national) technology services environment. Moderate level experience as a Security Technical Architect or a similar role, designing and implementing security architectures for complex systems and applications. Moderate level experience with security technologies and tools, such as firewalls, intrusion detection/prevention systems, SIEM, vulnerability scanners, and secure coding analysis tools. Experience in project management methodologies.

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: 6+ years of experience. Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices. Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).

Your day at NTT DATA The Senior Security Sales Specialist is an advanced subject matter expert and is also quota-bearing sales persona. Thie primary purpose of this role is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Security Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Senior Security Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories. What youll be doing Key Responsibilities: Owns and drives pipeline to achieve allocated security budget numbers. Drives positive brand recognition on security business in-country and in-region. Maintains subject matter expertise in the Security technology domain or solutions set. Supports the closure of sales based on Security technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Maintains a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Contributes to the knowledge base of the companys solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Articulates the Security solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations. Establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets. Uses understanding of the clients business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the clients need. Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Develops and maintains clear account plans for appropriate clients and targets. Discovers, forecasts, and runs opportunities in the medium and long-term. Identifies, assesses and highlights client risks that could prove detrimental to the clients organization and credibility. Collaboratively work with sales teams, especially Client Managers, to successfully close the deal. Works closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth. Uses sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Knowledge and Attributes: Advanced understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy and best practices in securing data and IT infrastructure. Advanced understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers. Displays success in achieving and exceeding sales and financial goals. Advanced proficiency in developing and encouraging meaningful customer relationships up to C-level. Displays ability to delivery engaging sales presentations and elevator pitches. Close attention to maintaining up to date, accurate sales forecast and close plans. Advanced proficiency in team selling approach. Advanced knowledge of competitors and ability to apply competing successful sales strategies. Client-centric approach, with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Displays negotiation capabilities to craft solutions that are beneficial to customers, partners, and organization overall. Academic Qualifications and Certifications: Bachelors degree or equivalent in a Technical or Sales field or related is preferred. Certified in industry relevant structured sales methodologies and negotiation skills. Preferred certifications (but not limited to) CISSP, CompTIA Security+, GISF. Required Experience: Advanced sales experience in a technology or services environment, particularly selling Security solutions. Advanced experience of IT Managed Services environment. Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement. Advanced experience in selling complex security solutions and services to C-Level clients. Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives. Workplace type On-site Working

Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now.

Your day at NTT DATA Network Security L3 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE CISSP Certification. Total 7 to 10 years of experience Network Administrator Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills Workplace type : On-site Working

Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes.

Your day at NTT DATA The Senior Security Sales Specialist is an advanced subject matter expert and is also quota-bearing sales persona. Thie primary purpose of this role is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Security Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Senior Security Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories. What you'll be doing Key Responsibilities: Owns and drives pipeline to achieve allocated security budget numbers. Drives positive brand recognition on security business in-country and in-region. Maintains subject matter expertise in the Security technology domain or solutions set. Supports the closure of sales based on Security technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Maintains a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Contributes to the knowledge base of the company's solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Articulates the Security solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations. Establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets. Uses understanding of the clients business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the clients need. Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Develops and maintains clear account plans for appropriate clients and targets. Discovers, forecasts, and runs opportunities in the medium and long-term. Identifies, assesses and highlights client risks that could prove detrimental to the clients organization and credibility. Collaboratively work with sales teams, especially Client Managers, to successfully close the deal. Works closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth. Uses sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Knowledge and Attributes: Advanced understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy and best practices in securing data and IT infrastructure. Advanced understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers. Displays success in achieving and exceeding sales and financial goals. Advanced proficiency in developing and encouraging meaningful customer relationships up to C-level. Displays ability to delivery engaging sales presentations and elevator pitches. Close attention to maintaining up to date, accurate sales forecast and close plans. Advanced proficiency in team selling approach. Advanced knowledge of competitors and ability to apply competing successful sales strategies. Client-centric approach, with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Displays negotiation capabilities to craft solutions that are beneficial to customers, partners, and organization overall. Academic Qualifications and Certifications: Bachelor's degree or equivalent in a Technical or Sales field or related is preferred. Certified in industry relevant structured sales methodologies and negotiation skills. Preferred certifications (but not limited to) CISSP, CompTIA Security+, GISF. Required Experience: Advanced sales experience in a technology or services environment, particularly selling Security solutions. Advanced experience of IT Managed Services environment. Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement. Advanced experience in selling complex security solutions and services to C-Level clients. Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives. Workplace type : On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to support on project work as and when required. What you'll be doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a clients service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type : On-site Working

Job Title: Senior DevOps Engineer Location: Kolkata, India Job Type: Full-Time Job Overview: We are seeking a highly skilled Senior DevOps Engineer with deep expertise in Azure cloud services, network security, and CI/CD pipelines to join our dynamic team. As a Senior DevOps Engineer, you will be responsible for designing and implementing robust infrastructure solutions, automating deployment workflows, managing security policies, and optimizing cloud-native applications to drive our organization's success. Key Responsibilities: Azure VNet and Subnets : Configure and manage Azure Virtual Networks (VNets), subnets, and peering. Implement and manage network security policies, ensuring secure connectivity between resources. Network Security : Manage and configure Azure Firewall, VPN gateways, Network Security Groups (NSGs), and DDoS protection to safeguard network traffic. CI/CD with GitHub Actions : Automate deployments to Azure using GitHub Actions and configure secret management to ensure safe and efficient software delivery pipelines. Azure Functions : Design and implement serverless solutions using Azure Functions. Configure triggers, bindings, and manage scaling to meet dynamic workloads. Azure Static Web Apps : Deploy, manage, and optimize static web applications in Azure, ensuring CI/CD pipelines and custom domain configurations are seamlessly implemented. Azure Cognitive Search Service : Create, configure, and manage Azure Cognitive Search indexes. Integrate data and ensure secure and effective use of Azure Search services. Security Focus : Implement and manage Azure Identity and Access Management (IAM), Role-Based Access Control (RBAC), encryption methods, compliance protocols, and ensure the security of cloud resources. Azure Logic Apps : Configure and manage Azure Logic Apps for automating workflows, data integration, and orchestrating services. Infrastructure Management : Utilize Infrastructure as Code (IaC) to provision, manage, and scale cloud infrastructure. Collaboration : Work closely with cross-functional teams including developers, architects, and security professionals to build and maintain scalable cloud solutions. Azure Resource Groups : Manage and organize resources in Azure Resource Groups (RGs) for efficient resource governance, cost management, and access control. Nginx : Configure and maintain Nginx web servers, ensure high availability, and optimize performance for web applications deployed on Azure. Required Skills and Qualifications: Cloud Expertise : Strong proficiency in Azure cloud services (Azure VNet, Subnets, Azure Functions, Azure Cognitive Search, Azure Static Web Apps, etc.). Network Security : Extensive knowledge of Azure Firewall, VPN Gateways, NSGs, DDoS Protection, and other network security configurations. CI/CD : Proven experience in GitHub Actions, including automated deployment workflows, secret management, and CI/CD best practices. Serverless Architecture : Experience in designing and managing Azure Functions, understanding of triggers, bindings, and scaling techniques. Web Applications : Hands-on experience deploying and managing static web apps using Azure, including configuring custom domains and integrating CI/CD. Security and Compliance : Solid understanding of Azure IAM, RBAC, encryption practices, and securing cloud resources in line with compliance standards. Linux Knowledge : Extensive experience working with Linux environments and troubleshooting issues. Domain Mapping & Nginx : Experience configuring domain mapping, setting up and maintaining Nginx web servers, and ensuring high availability. Docker & GitHub : Proficiency in using Docker for containerization and managing deployments through GitHub and other CI/CD platforms. Azure Logic Apps & Functions : Experience working with Azure Logic Apps and Function Apps for automating workflows and orchestrating serverless solutions. Nice to Have Skills: Kubernetes (K8s) : Experience working with Kubernetes clusters for container orchestration and management. Jenkins : Knowledge of Jenkins for continuous integration and deployment. AWS and Google Cloud : Familiarity with AWS or Google Cloud Platform (GCP) and multi-cloud architectures. Other DevOps Tools & Practices : Knowledge of additional DevOps tools and best practices in automation, monitoring, and scaling infrastructure. Education and Experience: Bachelor's degree in computer science, Information Technology, Engineering, or a related field (or equivalent experience). Minimum 4+ years of experience as a DevOps Engineer or in a similar technical role. Strong experience working in Azure environments with hands-on expertise in cloud infrastructure management and DevOps pipelines.

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.

Your day at NTT DATA The Senior Security Sales Specialist is an advanced subject matter expert and is also quota-bearing sales persona. Thie primary purpose of this role is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Security Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Senior Security Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories. What youll be doing Key Responsibilities: Owns and drives pipeline to achieve allocated security budget numbers. Drives positive brand recognition on security business in-country and in-region. Maintains subject matter expertise in the Security technology domain or solutions set. Supports the closure of sales based on Security technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Maintains a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Contributes to the knowledge base of the companys solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Articulates the Security solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations. Establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets. Uses understanding of the clients business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the clients need. Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Develops and maintains clear account plans for appropriate clients and targets. Discovers, forecasts, and runs opportunities in the medium and long-term. Identifies, assesses and highlights client risks that could prove detrimental to the clients organization and credibility. Collaboratively work with sales teams, especially Client Managers, to successfully close the deal. Works closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth. Uses sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Knowledge and Attributes: Advanced understanding of security principles, concepts, and technologies, including knowledge of NIST CSF, ISO 27001, cybersecurity solutions, network security, data security/privacy and best practices in securing data and IT infrastructure. Advanced understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers. Displays success in achieving and exceeding sales and financial goals. Advanced proficiency in developing and encouraging meaningful customer relationships up to C-level. Displays ability to delivery engaging sales presentations and elevator pitches. Close attention to maintaining up to date, accurate sales forecast and close plans. Advanced proficiency in team selling approach. Advanced knowledge of competitors and ability to apply competing successful sales strategies. Client-centric approach, with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Displays negotiation capabilities to craft solutions that are beneficial to customers, partners, and organization overall. Academic Qualifications and Certifications: Bachelors degree or equivalent in a Technical or Sales field or related is preferred. Certified in industry relevant structured sales methodologies and negotiation skills. Preferred certifications (but not limited to) CISSP, CompTIA Security+, GISF. Required Experience: Advanced sales experience in a technology or services environment, particularly selling Security solutions. Advanced experience of IT Managed Services environment. Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement. Advanced experience in selling complex security solutions and services to C-Level clients. Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives.

Detailed Job Description: Strong knowledge of networking (Firewalls, routing, TCP/IP, Packet flow and analysis), Operating System (MS Windows, Unix/Linux/Ubuntu), Information Security Concept (Vulnerability, Hardening, OWASP TOP 10, CIA Tried and related controls etc.. • Hands-On experience on different security tools like Network Security (WAF, Network APT, Secure Web Gateway), IAM (PIM, RSA), Endpoint, Security (EDR, DAM, NAC, DLP, FIM, IRM, SIEM/SOAR, Active Directory, Web Application etc. • Good communication, managerial, documentations (i.e presentations, dashboards, HLD/LLD, SOPs, Policies & Configuration etc) and project management skills, should be capable enough to coordinate with different stakeholders. • Experience in Incident management, change management, problem, capacity planning, Migration and availability management etc. • Hand-On experience in automation and optimization (i.e. scripting, ansible, rest API etc) of security tools to minimize manual intervention, human error and faster resolution/response. • Responsible for day-to-day operations and handle technical escalations by L1 and NPCI team, perform root cause analysis, Initiate RMA, follow call closure, assist in internal and external audit, ensure meet SLA as defined, managing L1 team, etc. • Accountable for team building, resource management, skill enhancement, cross function learning and working etc • Certifications: Relevant certifications i.e Certified Endpoint Protection Professional, CEH, CISM, CISSP, CISA, ITIL, COBIT, ISO 27001 etc.