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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

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Educational Bachelor Of Technology,Bachelor of Engineering,Bachelor Of Comp. Applications,Bachelor Of Science Service Line Cloud & Infrastructure Services Responsibilities Experience in configuration, installation, management and troubleshooting of Firewall and load balancers Experience in managing firewalls like VMWare NSX-T and Checkpoint Good understanding of TAG concept in NSX-T F5 platform (LTM/GTM)/ VMWare AVI experience including creating and managing VIPS, Pools, health monitors, and iRules. Excellent knowledge solution design skills in BIG IP F5 Load balancer (LTM /GTM) Strong understanding for DNS architecture Must have experience constructing iRules from technical requirements Must have a solid grasp of the F5/AVI CLI command set. Troubleshoot traffic and connectivity issues through load balancers Utilize packet capture features to aid in analysis of reported issues Understanding of networking protocols TCPIP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc. Experience in implementation and software upgrade on Load balancers Resolve production critical and escalated issues and provide root cause analysis Coordination with OEM vendors with respect to support cases and license management. Planning and executing DR drills in coordination with other teams Advanced troubleshooting production incidents and performing Capacity Management. Engaging problem management process for root cause determination & permanent corrective action. Training L1/L2/L3 colleagues on various operational topics both technical and process. Technical and Professional : Datacenter Firewall Administration and Operations Experience in managing CheckPoint, VMWare NSX T Firewall Expertise in F5 Load balancer (LTM/GTM) Expertise in VMWare AVI Load balancer Good understanding of DC Network Routing/Switching concepts Good knowledge on DNS/DHCP/IPAM Extensive design, implementation and Operational experience of Load balancers and Firewall in a large Enterprise DC environment Certification in F5 Loadbalancer /VMWare NSX-T/AVI Loadbalancer Knowledge in Service Now ticketing tool Preferred Skills: Technology-Infrastructure Security-Virtual Private Network Firewall-VMware vCloud Networking & Security Technology-Network-Switching Technology-Network-Firewall_and_Media-Check Point Technology-Network-Load Balancer-F5-Load balancer Technology-Networking-Routing technologies

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2.0 - 5.0 years

12 - 17 Lacs

Bengaluru

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Educational Requirements Bachelor of Engineering,BCA,BTech,BSc,MTech,MCA,MSc Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Skills: Domain Network Routing Switching, Network Security Applications, Network-Load Balancer- F5 Technical and Professional Requirements: Deep understanding of network protocols:SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Network Configuration Management: Configure and maintain network devices including routers, switches, access points, and firewalls according to established standards and best practices. Network monitoring:Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Troubleshooting skills:Ability to analyze network traffic, diagnose issues using tools like ping, traceroute, and packet captures Wireless Network troubleshooting for Cisco, Aruba, Juniper ITIL Process working experience of Incident, Change, Problem, Configuration management Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Preferred Skills: Domain->Network->Data networking IP multicast Technology->Network->CISCO technologies->CISCO Nexus Technology->EUC-AppPackaging->Flexera AdminStudio Technology->EUC-Patching_and_Distribution->Altiris Technology->Infra_ToolAdministration-Others->Splunk Admin Technology->Infrastructure-Server Administration->Linux Admin Technology->Server-Virtualization->Vmware-ESX->Vmware

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4.0 - 6.0 years

6 - 8 Lacs

Mumbai

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Responsible for managing and optimizing network routing (WAN) and switching (LAN) technologies to ensure robust network performance. The role requires troubleshooting network issues, performing upgrades, configuring routers and switches, and maintaining network security. Expertise in network protocols and topologies is essential for effective troubleshooting and ensuring seamless connectivity across locations.

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2.0 - 7.0 years

3 - 8 Lacs

Pune

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Role- Network & Security Engineer Location - Pune Exp Range- 2 to 8 Role & responsibilities A network security engineer does a multi-faceted occupation in the ever-growing cyber battlefront of a computer network. Out of their job spectrum following are the most important responsibilities performed by them: Maintaining LAN, WLAN and architecture of the server as per the business policy As a precautionary measure, analyze and implement new security protocols for greater efficiency against any threat or malfunctions Implement a virus detection system beforehand for sound safety. Resolving the existing security issue including hardware malfunctions Tracking the vulnerable scripts to avert the potential threats Generating and maintaining the virtual private network, firewalls, web protocols and email security decorum. Reporting the security analysis of findings Maintaining the regulatory systems about ISMS policy (Information System Management Systems) Investigations of Security breach alert Developing the security authentication protocol Maintaining server and switches Maintaining & implementation of the SOP for Network security Status reports of hardware and software products as per designated policies. Supervising the installation of new softwares and hardwares Recommend modifications in legal, technical and regulatory areas that affect IT security. Knowledge of performing routing protocols (MPLS, HAIPE/IP, QOS and WAN) Monitoring of web security gateways, perimeter security, network access controls, endpoint security Cybercrime is on the rise. Discover how to protect your business. Hire Field Engineers highly skilled technicians to install your firewall network security today!

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1.0 - 3.0 years

3 - 5 Lacs

Ahmedabad

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1. Basic Configuration and Network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

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4.0 - 6.0 years

5 - 8 Lacs

Navi Mumbai

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1. Incident Management and Troubleshooting -Level 2 Support: Handle escalated network issues from Level 1 support. Troubleshoot and resolve more complex network-related problems (e.g., connectivity issues, network degradation, hardware faults). - Root Cause Analysis: Investigate and identify the root causes of network failures or performance issues. Work with vendors or Level 3 engineers if required for advanced troubleshooting. -Ticket Resolution: Manage and resolve service tickets within defined SLAs, ensuring minimal downtime and service disruption. 2. Network Configuration and Maintenance -Device Configuration: Assist in the configuration, deployment, and management of networking equipment such as routers, switches, firewalls, and wireless access points (WAPs). -Network Monitoring: Utilize network monitoring tools (e.g., SolarWinds, PRTG, Nagios) to keep track of network performance and availability. -Firmware Updates: Apply firmware, software, and configuration updates to networking devices as per the organizations maintenance schedule. 3. Network Design and Implementation Assistance -Network Design Collaboration: Assist in the design, planning, and deployment of network solutions in collaboration with Network Architects or Senior Engineers. -Implementation Support: Provide support in implementing network upgrades or new solutions, ensuring smooth integration and operation within existing infrastructure. 4. Network Optimization -Performance Tuning: Monitor the network's health and performance and apply appropriate tweaks or changes to optimize performance (e.g., configuring load balancing, adjusting QoS parameters). -Bandwidth Management: Analyze bandwidth usage and optimize the network to ensure quality service for critical applications. 5. Security Management -Network Security: Assist in managing network security tools (e.g., firewalls, intrusion detection/prevention systems) to ensure the network is protected from external and internal threats. -Access Control: Implement and manage access control lists (ACLs), VPN configurations, and user access policies to ensure secure network usage. 6. Documentation and Reporting -Documentation: Maintain accurate records of network configurations, network topologies, and changes made to the network. -Reports: Generate performance, security, and incident reports for internal teams or clients to ensure proper follow-up and documentation. 7. Collaboration with Cross-functional Teams -Vendor Liaison: Work closely with third-party vendors or service providers to resolve issues that may require external support or product replacements. -Team Collaboration: Work with other IT teams (e.g., server, application, and security teams) to ensure seamless network operations in a multi-faceted IT environment. 8. Backup and Recovery -Network Recovery: Assist in network disaster recovery planning, backup configurations, and provide support in case of a network failure or outage. -Redundancy and Failover: Ensure that network redundancy (e.g., using HA pairs for switches or routers) and failover mechanisms are properly configured and tested. 9. Training and Knowledge Sharing -Mentoring: Provide guidance and support to L1 engineers and junior staff, assisting with day-to-day troubleshooting and network operations. -Continual Learning: Stay updated with the latest networking technologies, tools, and trends. Enhance personal knowledge and contribute to the team's knowledge base. Candidate Profile -Knowledge of TCP/IP protocol suite - Good knowledge of Routing protocol like BGP/OSPF/ EIGRP. - Good knowledge and hands-on experience of switching protocols and technologies like STP/MSTP/RSTP/VLAN/Ether-channel. - Good knowledge and hands-on experience of Gateway Redundancy protocols like HSRP/VRRP/GLBP. -Network Monitoring and Management tools -Understanding of OSI model and TCP/IP protocol. -Knowledge in Network Management and Monitoring tools such as Solarwinds, NetMon, Manage engine etc. -Basic knowledge of Wireless Controller, Access Points. -Hands-on experience/exposure or theoretical knowledge of Cisco Nexus switches and Nexus technologies like vPC. -Knowledge on Network & Security devices like firewalls. -Strong understanding of network security concepts, protocols, and best practices. -Experience with firewall monitoring and logging tools (e.g., Syslog, Splunk, or native firewall logging solutions). -Familiarity with network protocols (e.g., TCP/IP, HTTP, FTP, DNS, etc.) and common attack vectors. Proficiency in network routing and switching, including VPNs, NAT, SSL/TLS, IPSec, and DNS.

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9.0 - 14.0 years

15 - 30 Lacs

Bengaluru

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We are looking for an experienced Senior Network Engineer with strong expertise in SD-WAN and extensive background in enterprise and telecom network infrastructure. This role involves supporting and monitoring our global network infrastructure to ensure high availability and reliability. Position Requirements Bachelors degree in Technology or any related field. Minimum 9 years of experience in enterprise or telecom network infrastructure. Excellent communication skills (written and oral), with the ability to effectively interact with both technical and non-technical staff. Strong presentation skills, quick learner, self-initiated, and a team player. Open to working in shifts to provide 24x7 support and monitoring. Strong interpersonal skills to collaborate with diverse teams. Exceptional analytical and problem-solving capabilities with demonstrated ability to meet deadlines. Experience managing requests, changes, and incidents for network infrastructure. Ability to work with global teams on IT projects. Strong time management skills to handle multiple tasks and meet tight deadlines. Self-motivated, constructive, and positive attitude. Familiarity with ITIL framework and infrastructure management processes. Technical Skills Expertise in troubleshooting large data center and WAN network environments. Proficient in Routing, Switching, Wireless, Load Balancers, WAN Optimizers, DNS, DHCP, VXLAN, and VPN. Knowledge and hands-on experience with automation/scripting for task automation. Expert knowledge of at least one major cloud technology: Azure, AWS, or GCP . Hands-on experience with SD-WAN products such as SilverPeak . Deep understanding of network device administration: Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless. Experience with Fiber Optic networks, MPLS/WAN/LAN management. Expert level knowledge of routing protocols like BGP and OSPF. Experience with large deployments of Infoblox and Aruba ClearPass. In-depth knowledge of network protocols including VRRP, HSRP, STP, LACP, SNMP. Strong customer focus and end-user service orientation. Proficiency with productivity tools: Word, Excel, PowerPoint, and Visio. Certifications CCNP certification or equivalent is highly desirable. Responsibilities 24x7 remote network monitoring and management. Ownership of network issues and providing support for corporate and shared network environments. Drive resolution for critical P1/P2 network issues (Break-Fix). Coordinate with external vendors on operational issues and projects. Provide hardware support and maintenance for all networking equipment. Manage existing and new networking solutions, ensuring network uptime and stability. Lead network-related projects like site expansion, hardware refresh, and technology upgrades. Handle escalations from L1/L2 teams and provide timely resolutions. Document outages and circuit downtimes; manage incident reporting. Identify corrective actions for critical incidents and lead problem management efforts. Collaborate with internal users to assess network needs and design solutions. Maintain comprehensive documentation and change control processes. Mentor junior engineers and provide guidance during network changes. Monitor event logs proactively to identify and resolve potential issues. Attend and actively participate in scheduled network change meetings. Ensure proper shift handover and timely updates between shifts. Additional Information Night shift or rotational shift hours. 5 days work week. Cab facility will be provided for commuting. Virtual Interview

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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In this role, you will investigate and resolve reports of malicious, fraudulent, and illegal activity originating from IBM Cloud IP space. By enforcing our Acceptable Use Policy, you will help maintain the reputation and integrity of our network by mitigating abusive activities and eliminating bad actors. Daily efforts include: Investigating and validating incoming abuse reports Opening incident tickets to notify customers of actionable reports Engaging with customers and reporting parties to achieve a timely resolution Monitoring open incidents and enforcing resolution timeframes Mitigating active threats through application of network controls Assisting with escalations from other departments Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 2+ Years of experience. Understanding of SMTP, DNS, HTTP, Network routing, VPN, and other technologies Understanding of spam, phishing, fraud, and other behaviors considered to be abusive Ability to read and analyze multiple log formats Detail-oriented; ability to scrutinize and discern abusive content Customer relations & support Preferred technical and professional experience Prior network security experience Existing knowledge of anti-fraud and/or anti-abuse techniques Basic server administration skills Experience with process documentation Understanding of Digital Millennium Copyright Act, trademark, intellectual property, Safe Harbor Provisions, GDPR, and other United States federal and international legal precedents

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3.0 - 6.0 years

4 - 7 Lacs

Noida

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Position Summary The Network Engineer will play a crucial role in setting up, maintaining, and optimizing network infrastructure for both on-premises and cloud environments. You will be responsible for configuring network devices, establishing secure connectivity, and supporting the network setup for AI Labs as a service. Your focus will be on ensuring the scalability, reliability, and security of the network that underpins cloud-native applications and AI platforms. This role requires hands-on expertise with modern network setups, cloud networking, and AI lab infrastructure design. You will collaborate with cloud & platform engineers, multiple stakeholders, ecosystems, platform & site reliability engineering teams and global IT teams etc to deliver seamless end-to-end network solutions in hybrid environments, ensuring optimal performance and security. The role also requires engaging with clients to deliver thought leadership and best practices in network architecture for next-gen technologies. Key Responsibilities Technical Leadership Network Setup & Management : Lead the end-to-end setup of network infrastructure, both on-premises and in cloud environments, ensuring seamless connectivity, security, and scalability. AI Lab Infrastructure : Design and implement network solutions to support AI Lab as a service, application workloads, ensuring high availability, robust performance, and security for AI workloads. Network Switching & Routing : Configure, manage, and troubleshoot network switches, routers, firewalls, and VPN technologies. Cloud & Hybrid Network Integration : Implement hybrid cloud solutions, leveraging public cloud (AWS, Azure, GCP) and on-premises infrastructure for seamless network integration. Automation & Orchestration : Implement network automation practices, using tools such as Ansible and Terraform to streamline configuration management and deployments. Service Delivery & innovation Network Infrastructure Support : Provide ongoing support for network infrastructure, troubleshooting issues across public cloud and on-premises environments. AI Network Solutions : Ensure that the AI lab infrastructure has a secure, scalable, and high-performance network that meets the needs of AI workloads. Observability & Monitoring : Deploy observability solutions for proactive network monitoring and performance optimization. Network Security : Ensure network security through proper configuration of firewalls, VPNs, and network segmentation to protect cloud-native applications and AI systems. Thought leadership and Client Engagements Client Interaction : Act as a network subject matter expert, guiding clients in the design and implementation of network solutions that support AI, cloud-native applications, and hybrid cloud environments. Workshops & Training : Lead workshops and training sessions with team to share best practices for network setup and management in hybrid and cloud-native environments. Strategic Guidance : Provide strategic insights into the evolving needs of clients, offering tailored network solutions that align with business objectives. Mandatory Skills & Experience Hands-on Networking Expertise: Proven experience with configuring network switches, routers, and firewalls across hybrid environments (on-premises and cloud). Hands-on experience with cloud networking solutions (AWS, Azure, GCP) and integration with on-premises network infrastructure. Proficiency in SD-WAN, VPNs, and network security protocols (IPSec, SSL/TLS, etc.). Experience setting up and optimizing networks for AI workloads, especially within cloud environments. Cloud & Hybrid Network Integration: Solid understanding of hybrid cloud networking, including cloud peering, private connections (e.g., Azure ExpressRoute, AWS Direct Connect), and multi-cloud solutions. Automation & Configuration Management: Expertise in network automation tools like Ansible, Terraform, and scripting languages (Python, Shell scripting). Knowledge of network configuration management and orchestration for large-scale environments. Observability & Monitoring: Experience with network monitoring tools (e.g., Prometheus, Grafana, ELK stacks). Strong knowledge of troubleshooting and resolving network performance issues using observability tools. Security & Compliance: Extensive experience in securing network infrastructures, including firewall configuration, access control, VPN setup, and network segmentation. Familiarity with cloud security best practices for networking (e.g., identity-based access controls, encryption, secure VPN tunnels). Certifications (Added Advantage): Cisco Certified Network Professional (CCNP) or higher. VMware Certified Professional (VCP) in networking. Certified Kubernetes Administrator (CKA) with networking focus. Cloud certifications (AWS Certified Advanced Networking, Azure Network Engineer, Google Cloud Professional Cloud Network Engineer). Desired Skills & Experience Advanced Networking & Security: Deep knowledge of software-defined networking (SDN) and network automation tools. Expertise in deploying and managing Kubernetes networking (e.g., Istio service mesh, Calico) and associated technologies. Experience in network design for high-availability, high-performance, and low-latency applications, especially AI and data-intensive workloads. Cloud-Native & Hybrid Infrastructure: Expertise in designing and deploying network solutions for hybrid cloud environments. Familiarity with containerized applications and microservices architectures, including network policies and ingress controllers. Collaboration & Development: Experience working in Agile/DevOps environments, with an understanding of GitOps, CI/CD pipelines, and containerized applications. Experience in client-facing roles, working closely with project managers, sales teams, and technical stakeholders to deliver tailored network solutions. Soft Skills and Behavioural Competencies Communication & Collaboration : Exceptional communication skills with the ability to engage with cross-functional teams and clients effectively. Problem-Solving : Strong analytical and troubleshooting skills to resolve complex networking issues quickly and efficiently. Leadership & Innovation : Ability to lead and mentor junior engineers while driving continuous improvement and innovation within network engineering practices. Client-Focused : Ability to understand client needs, provide actionable insights, and implement solutions that align with client goals. Adaptability : Self-motivated, proactive, and quick to adapt to new technologies and approaches.

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1.0 - 4.0 years

1 - 5 Lacs

Noida, Bengaluru

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Req ID: 323501 We are currently seeking a Network DC Build Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network DC Build Engineer: Role Responsibilities: - Prepare network designs with bill of materials and detailed device configurations based on the business requirement - Raise and implement network changes within the approved change window. - Prepare network build packages based on the approved network design, which consists of impact analysis, network change implementation plan, and cutover plan - Present network designs and network changes for review and approval - Collaborate with various platform streams and vendors to ensure that network deliverables are completed on time - Data Center migrations in production environment without any downtime - Candidate should be able to work on projects individually and should be able to design and implement the designs according to the standards. (Key Skills) - Familiarity with network hardware (Arista and Cisco routers and switches) - Expert level knowledge in network routing, switching protocols (Routing protocols like BGP, OSPF, EIGRP; LAN/WAN Technologies) - Excellent working experience in multicasting, VXLAN, Spanning-tree, vPC, port-channel, MLAG, Trunking - Excellent troubleshooting and problem solving skill in routing & switching. - CCNP or CCIE R&S (a plus) - Hardware Experience/knowledge about different type of transceivers, switches, different type of cabling, different type of fiber patching - Proficient with Microsoft Office products including Visio, Word and Excel. Experience with Bluecoat is desirable but not essential. Strong -IT/Technical skills (understanding of software, hardware, networks, etc) - Advanced level written and verbal communication skills.

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1.0 - 4.0 years

3 - 6 Lacs

Vadodara

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Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What youll be doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- ExCCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBCs such as AudioCodes and Oracle, CUBEs, Webex calling etc.). Entry level understanding of Network routing and switching.

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3.0 - 6.0 years

7 - 11 Lacs

Bengaluru

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As a Lumen TMNS Wireless Network Consultant, you will be focused on support and maintenance, you will be responsible for responding to tickets generated from proactive alerts for our managed engagementsMeraki wireless networks in an operation center environment Job Description Provide high-level technical support for configurations, troubleshooting, and service restoration along with an understanding of routing, switching as relates to the wireless technology supported via the Meraki platform Maintain average call, ticket closure, and availability stats based on combined total of peer performance results Manage ticket volumes, new and existing using an understanding of prioritization of ticket severities and customer specific processes and procedures Utilize Meraki dashboard to analyze performance across customers data network and underlying LANs, WANs, and wireless deployments Act as liaison between the customer and Meraki TAC on high-level or escalated support issues Provide direct interface with other Lumen departments in support of the customers network issues and projects Isolation and understanding of network outage causes, and service restorations Demonstrate direct customer interaction through exceptional communication skills, both written & orally Resolves complex network problems involving power, network hardware and software, and modems Uses software and hardware tools to identify and diagnose network status and problems; assists with network equipment installation and maintenance activities; resolves complex trouble tickets Work collaboratively with other internal support groups to identify and resolve issues with other equipment such as Adtran, Juniper, and hosted VOIP services Qualifications 2-5 years wireless experience (1 year must have been in the Meraki platform) 2-5 managed network routing and switching experience (running and interpreting scripts from CISCO routers and switches Cisco CCNA Wireless Certification (preferred) CMNO Certification Required (required and active) "We are an equal opportunity employer committed to fair and ethical hiring practices We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately" Show more Show less

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6.0 - 10.0 years

15 - 25 Lacs

Bengaluru

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Roles & Responsibilities: Responsible to develop and maintain Availability Plans which prioritizes and plans IT availability. Monitor IT availability levels by comparing actual levels against targets and addressing shortfalls. Passion for resolving reliability issues and identify strategies to mitigate going forward. Perform multiple Technical roles related to the delivery . Responsibilities include Participate as a Technical Leadership during the critical and Major incidents and Root cause. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Total experience of 7+ years in system admin. Strong Experience on Multi-Vendor Storage (IBM, HP, DELL, EMC, NetApp, Azure Block). Understand the lifecycle of infrastructure project (Design, Implement, Transition and Operation) In-depth understanding of Storage, Operating System, Network architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence. Strong Experience on SAN Network (Cisco, IBM, Brocade, HP, Dell, EMC) Blade Chassis ,SAN, NAS, iSCSI Strong Experience on Storage Replication, Storage expansion, SAN Zoning Monitoring all the high availabilities and make storage replication in sync. Strong Understanding on Operating System, Application, Database and Network integration. Strong Experience on Troubleshooting on Performance issues on Server and Storage. Understanding and practical working experience of operating systems / hypervisor internals are familiar with the TCP/IP stack, network routing and load balancing. Experience with configuration and troubleshooting. Proven experience in risk-based systems running on Several Server platforms along with OS clustering . Demonstrated experience in handling day-to-day Server and operating system break-fix support, changes and Critical Client Impacting situations Preferred Technical and Professional Experience End-to-end - Broad understanding of enterprise architectures and complex (backend) systems (understand more than the component itself) Understanding of systems from a reliability perspective. Ability to root cause sources of instability in a high-traffic, distributed system. Qualification/Experience: B.E / B-Tech, M.E / M-Tech. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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0.0 - 1.0 years

5 - 9 Lacs

Hyderabad

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Cyber Security Analyst UltraViolet Cyber is seeking a Cyber Security Analyst to add to our existing team. Primary responsibilities will require: (i) in-depth analysis of intrusions in diverse computing environments; (ii) thorough packet analyses; (iii) implementing/optimizing changes to security infrastructure; (iv) integrating threat intelligence into the operational environment; and (v) protecting systems and infrastructure from infiltration or exfiltration of data. Responsibilities: Perform analyses of network infrastructure, applications, operating systems, firewalls, proxy devices and malware detection in a fast-paced environment Proactively identify threats across a wide range of customer environments Monitor alerts using a SIEM platform to respond, triage and escalate incidents, as necessary Perform vulnerability scans, analyze results and recommend remediation actions Perform continuous monitoring of diverse security environments and analyze event log data to determine severity and prioritization of incident response efforts Contribute to the advancement of security posture Minimum Requirements: 2 years of operational experience with securing and monitoring multiple platforms, network configurations and implementations Broad knowledge of IT security General systems infrastructure experience Experience with log correlation and packet analysis tools Solid understanding of common enterprise information systems services such as Active Directory Solid understanding of TCP/IP protocol suite, security architecture and security techniques/products Experience with various security management tools (e.g., vulnerability management, configuration management and SIEM) Proven ability to analyze captured data to perform incident response and identify potential compromises Excellent written and oral communication skills Preferred Education and Certifications: B.A or B.S in computer science or related field CompTia Sec+ CompTia CySa+

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Work from Office

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

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3.0 - 5.0 years

3 - 4 Lacs

Mumbai

Work from Office

Network Engineer L2 Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall Roles and Responsibilities Hands on – Forcepoint Firewall Hands on – SDWAN Infra Management Knowledge of MPLS Network Knowledge of Network Routing Good-to-Have Forcepoint Firewall Admin (NGFW) certification Knowledge of Checkpoint & FortiGate Firewall

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0.0 - 1.0 years

2 - 4 Lacs

Mumbai

Work from Office

1. Basic Configuration and network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

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9 - 14 years

15 - 30 Lacs

Pune, Thiruvananthapuram

Hybrid

Hello Everyone, We are hiring for Solution Engineer Years of experience: 9+yrs Location: Pune / Trivandrum Primary Skills (hands on with networking deployments mandatory requirement): Network Routing & Switching, Checkpoint and FortiGate Firewalls and VMWare SDWAN Technical Project management Cisco Unified Border Element (CUBE) Session Border Controllers (SBC) LDAP, AD LDS and Cisco Collaboration Hybrid Solutions Cisco Webex Meetings, Video Conferencing and Control Hub Kindly drop your CV on : Krishna.c@vhiresolutions.com

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1 - 3 years

3 - 4 Lacs

Pune

Work from Office

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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1 - 3 years

3 - 4 Lacs

Pune

Work from Office

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25014128 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Posted 4 months ago

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1.0 - 5.0 years

1 - 6 Lacs

pune

Work from Office

Looking for an experienced NOC Engineer skilled in VOIP, SIP, CUCM, and Network Routing & Switching, US Calling.

Posted Date not available

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