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1.0 - 5.0 years
0 Lacs
ludhiana, punjab
On-site
You will be joining Inspirisys, a company with a legacy of over 30 years, known for driving digital transformation with cutting-edge technologies. As a subsidiary of CAC Holdings Corporation Japan, we prioritize quality and attention to detail to ensure our solutions meet the highest standards. Specializing in Infrastructure, Enterprise Security & Risk Services, Cloud, Banking, and Product Engineering & Development, we empower clients to achieve their digital objectives. As an Experienced IT support technician, your responsibilities will include: - Installing and configuring desktops, laptops, and peripherals. - Troubleshooting hardware issues. - Installing and configuring software and Windows. - Managing patch installations. - Maintaining network and local printers. - Configuring and troubleshooting VPN. - Providing basic server support. - Offering efficient remote support services. Qualifications required for this role: - 1+ years of experience in IT support. - Excellent verbal, written, and presentation skills. - Bachelors/Masters degree in Computer Science or a related field.,
Posted 22 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
About LegalZoom LegalZoom is dedicated to making legal help accessible to all. The company revolutionized the legal industry in 2001 with the introduction of online services and cutting-edge technology. Since then, millions of customers have relied on LegalZoom to officially establish and manage businesses, safeguard brands and intellectual property, and provide for loved ones through wills and trusts. As a pioneer in the industry for over two decades, LegalZoom prioritizes innovation in all its endeavors. The team consists of creative problem solvers who are committed to developing legal and tax products that have a positive impact on society. LegalZoom values diversity, equality, and inclusion, ensuring that every individual's voice is heard and appreciated. Together, the team works towards democratizing the law and making a tangible difference in the lives of millions. Where We Work This hybrid role necessitates working from the Bangalore office for a minimum of 2 days per week, with additional flexibility based on business requirements. Overview LegalZoom is seeking a ServiceDesk analyst to support the internal IT infrastructure, encompassing access management, local and network connectivity, and workstation assistance. The ideal candidate will handle incident tickets related to the Windows infrastructure, VPN, and cloud-based tools. Strong communication skills and a compassionate approach towards assisting LegalZoom employees are essential qualities for this role. Responsibilities - Record, track, and document service desk requests, detailing the troubleshooting process until resolution. - Aid staff with the setup, configuration, and ongoing functionality of desktops, laptops, printers, peripheral devices, and software within specified standards. - Configure, install, and troubleshoot Windows OS and supported applications. - Configure, install, and troubleshoot macOS and relevant applications. - Troubleshoot mobile devices like Android smartphones, iPads, iPhones, and mobile security software. - Deliver consistent, high-quality customer service support to all users, including management levels. - Collaborate with infrastructure, boarding, and site ops teams to identify and resolve end-user issues. - Address incoming helpdesk tickets promptly. - Manage and troubleshoot VPN access, incorporating multi-factor authentication. - Support network printers, industrial mail scanners, and barcode devices. - Administer user access to Active Directory and Single Sign-On. - Coordinate IT help tickets efficiently and assist colleagues in resolving complex issues. - Maintain accurate inventory records of internal assets. - Configure and relocate computer equipment as needed. - Collaborate with vendor support contacts to rectify technical problems with desktop computing equipment and software. Requirements - Minimum of 5 years of IT application and tool experience. - Background in a corporate helpdesk environment. - Proficiency in Azure, Google Workspace, Microsoft 365, Slack, ServiceNow, Atlassian Tools, and Zoom is preferred. - Familiarity with Windows On-premise Active Directory. - Experience supporting PC, Mac, and Mobile devices. - Exposure to cross-functional teams for On/Offboarding and Asset Management. - Knowledge of antivirus solutions, encryption, and mobile device security. - Previous experience in liaising with external vendors to report and resolve technical issues.,
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
mumbai
Hybrid
Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :1 to 3 yrs Work Location :Mumbai Andheri East Required Skills, Proficiency in Windows 11 OS administration and user-level troubleshooting End User Support, Active Directory, DNS, Troubleshooting hardware and software Strong understanding of print management systems, including network printers and print servers Hands-on experience with Access Point setup and diagnostics (e.g., basic RF coverage, SSID access, authentication) Familiarity with ITSM tools (e.g., ServiceNow, Jira) for ticket lifecycle management Excellent problem-solving, communication, and interpersonal skills Ability to work independently and mentor junior engineers when required Interested candidates can send resumes to nandhini.spstaffing@gmail.com
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
The position of Manager, IT - End User Computing at Exela in Pune, IN-MH requires a Bachelor's degree in Computer/Information Technology or a related field. It is preferred for candidates to have relevant certifications such as MCSE/MCP, CCNA along with at least 3+ years of experience in IT infrastructure design, implementation, and management. The ideal candidate should have a proven track record of managing complex IT environments in a fast-paced setting. The primary responsibilities of the EUC Specialist include the maintenance of IT equipment and troubleshooting of all IT-related devices such as PCs, laptops, tablets, wireless handheld devices, thin clients, Virtual Desktop environment (e.g. AVD, Citrix), network printers, and other end-user devices. The candidate should possess strong technical skills including a deep knowledge of hardware and operating systems, workstation virtualization, experience with monitoring tools, and automation frameworks. In addition to technical skills, the candidate should also demonstrate excellent problem-solving and analytical abilities. Effective communication and interpersonal skills are essential for collaborating with various teams. The ability to manage multiple tasks and projects simultaneously is crucial for success in this role. If you meet the qualifications and have a passion for IT infrastructure management, this role at Exela's Global Operation Center could be the next step in your career. Join a team of over 17,500 employees operating in 23 countries and be part of a leading business process automation company dedicated to digital transformation solutions.,
Posted 1 month ago
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