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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Manager in the Access Services BizOps team at Mastercard, you will play a crucial role in solving problems, enhancing our CI/CD pipeline, and spearheading DevOps automation and best practices. We are seeking an individual who thrives on troubleshooting, excels in CI/CD processes, and is dedicated to automating tasks to streamline operations. Your primary focus will be on driving the DevOps transformation at Mastercard by advocating for change and setting high standards across various departments. Your responsibilities will involve collaborating with development, operations, and product teams to prioritize requirements and cultivate strong relationships. Your experience in automation, operational efficiency, and team leadership will be instrumental in achieving our goals. Your mission as a business operations leader will be to ensure the readiness of our platform for production. This entails working closely with developers to design, implement, and support technology services while upholding operational standards such as system availability, performance monitoring, self-healing capabilities, and deployment automation. By emphasizing a proactive approach and aligning operational needs with customer-centric priorities, you will contribute to maximizing the value of our applications. In this role, you will be responsible for managing a global support team, overseeing infrastructure support operations round-the-clock, and driving strategic initiatives with long-term business implications. Your ability to recruit, develop, and retain talent, along with your expertise in change management, will be vital for the success of our operations. Additionally, you will lead incident and problem management efforts, identify root causes, and implement effective solutions to maintain operational efficiency. To qualify for this position, you should hold a BS degree in Computer Science, Engineering, or a related field, along with experience in global operations management. Knowledge of security protocols, middleware technologies, and network principles will be advantageous. Strong leadership skills, the ability to drive innovation, and a commitment to aligning operational strategies with business objectives are essential for this role. As a member of the Mastercard team, you will uphold our corporate security responsibilities by adhering to security policies, safeguarding sensitive information, reporting any security breaches, and participating in mandatory security training sessions. Your dedication to information security and commitment to excellence will contribute to the overall success of Mastercard's operations.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You are a Systems Platform Architect at Infrastructure Design Services, a team responsible for analyzing and designing infrastructure frameworks to meet the needs of applications, platforms, or systems in alignment with MasterCard's operational standards. You work closely with application teams and other critical stakeholders to ensure that the infrastructure and application architecture meet MasterCard's security, scalability, and availability standards. Your primary deliverable is the Technical Architecture Document (TAD) detailing the infrastructure design. Your role involves designing and delivering internet infrastructure solutions that meet member, product, service, and backbone requirements. You collaborate with various teams to generate high-level system requirements, ensuring consistency, completeness, correctness, and operational definition. You work with architects, engineers, and application teams to generate TADs, technical documents, and models to keep stakeholders informed and in agreement on evolving applications, systems, or platforms. As a Systems Platform Architect, you resolve internet architectural and operational issues affecting infrastructure and product availability globally. You research and evaluate new technologies for potential deployment in MasterCard's internet infrastructure. You may lead regional projects, ensuring planning, cost control, resource utilization, and implementation. Your responsibilities also include managing and supporting internet infrastructure components, performing problem diagnosis, tuning performance, and ensuring system stability and future compatibility. To excel in this role, you should possess in-depth knowledge of network, operating system principles, and web middleware. You must have expertise in internet infrastructure design, web administration, load balancers, web application firewalls, database technologies, cloud technologies, Zero Trust Architecture, and Network Micro-segmentation. Experience with YAML based deployments is essential. Your communication, relationship-building, collaboration, and organizational skills are crucial for working effectively in a diverse, geographically distributed team environment. Your success as a Systems Platform Architect hinges on your leadership, initiative, attention to detail, customer focus, multitasking abilities, quick learning of new technologies, and collaboration with cross-functional teams. You must provide exceptional customer service to internal business partners and thrive in a high-energy, proactive, and results-driven environment. Your willingness to learn and embrace challenging opportunities will be key to your professional growth and success in this role.,

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Infrastructure Architect specializing in Middleware Technologies at Mastercard, you will play a crucial role in the Shared Components Infrastructure Design Engineering team. Your primary responsibilities will involve solving problems, planning and designing system footprints, and leading the organization in defining standards and best practices. Your role as an Infrastructure Design Platform Architect will require you to analyze and design infrastructure frameworks that align with Mastercard's operational standards and engineering principles. Working closely with application teams and key stakeholders, you will ensure that the infrastructure and application architecture meet Mastercard's security, scalability, reliability, and availability standards. If you are passionate about systems architecture, ensuring high-level requirements are met, building mission-critical middleware infrastructure, and delivering quality results, we are looking for someone like you to join our team. Key responsibilities in this role include gathering requirements, conducting infrastructural analysis, producing robust designs, and ensuring compliance with approved Mastercard technologies and security policies. You will collaborate with peers, engineers, and application teams to meet high-level requirements and generate technical documentation to keep all stakeholders informed and aligned. Additionally, you will be responsible for implementing, managing, and supporting application infrastructure components, resolving operational issues, defining new standards, researching new technologies, and contributing to various projects within the organization. To excel in this role, you should have 6-9 years of experience in technology, with advanced knowledge of web application architecture, Java Virtual Machine, load balancers, network principles, middleware technologies, database technologies, cloud technologies, and non-functional requirements. Proficiency in root cause analysis, troubleshooting, and familiarity with Zero Trust Architecture principles and Network Micro-segmentation will be beneficial. Your success will also depend on your leadership skills, attention to detail, customer-centric approach, strong communication abilities, multitasking capabilities, quick learning agility, and collaborative mindset. Being able to work effectively with cross-functional teams and providing exceptional customer service will be essential in this role. At Mastercard, we take information security seriously, and all employees are expected to abide by security policies, maintain confidentiality, report any security breaches, and participate in mandatory security training to uphold the organization's security standards.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

The Principal, Platform Architecture role at Mastercard involves working with the Shared Components Service Delivery team to solve problems, design system footprints, and establish standards and best practices. As part of the Infrastructure Design team, you will be responsible for analyzing and designing infrastructure frameworks that align with Mastercard's operational standards and engineering principles. Your role will require collaboration with application teams and critical stakeholders to ensure that the infrastructure and application architecture meet Mastercard's security, scalability, reliability, and availability standards. Your responsibilities will include communicating the organizational vision, designing architecture, optimizing platform architecture, managing architecture issues, supporting process improvement efforts, providing consultative advice on infrastructure and product availability, and contributing to technology guild initiatives. Additionally, you will mentor and coach team members to enhance technical skills and capabilities across the organization. To succeed in this role, you should have a Bachelor's Degree in Computer Sciences, Information Systems, or equivalent experience. You should possess advanced knowledge of web application architecture, Java Virtual Machine, load balancers, web application firewalls, network principles, operating system principles, middleware technologies, database technologies, cloud technologies, and techniques to achieve non-functional requirements. Proficiency in root cause analysis, troubleshooting, leadership, customer orientation, communication, multitasking, and collaboration is essential. As a member of the Mastercard team, you are expected to prioritize information security by abiding by security policies, ensuring confidentiality and integrity of information, reporting security violations, breaches, and completing mandatory security trainings. If you are passionate about system architecture, driving results, and delivering quality, we encourage you to apply for this role and be part of a dynamic team at Mastercard.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Systems Platform Architect at Mastercard, you will be a part of the Infrastructure Design Services team responsible for analyzing and designing infrastructure frameworks that meet the needs of applications, platforms, or systems while adhering to Mastercard's operational standards. You will collaborate with application teams and other critical stakeholders to ensure that the infrastructure and application architecture align with security, scalability, and availability standards. Your primary deliverable will be the Technical Architecture Document (TAD) outlining the infrastructure design. Your role will involve generating requirements, creating technical documents, logical flows, and models to keep all stakeholders informed and in agreement on evolving applications, systems, or platforms. You will be responsible for maintaining architectural products and resolving internet architectural and operational issues impacting infrastructure globally. Researching and evaluating new technologies for potential deployment, you may lead regional projects, ensuring system stability and compatibility through monitoring and performance tuning. To excel in this role, you should possess a deep understanding of network and operating system principles, web middleware, load balancers, web application firewalls, database technologies, cloud technologies, Zero Trust Architecture principles, and Network Micro-segmentation. Experience with YAML-based deployments is essential. Your proactive and detail-oriented approach, along with strong communication, collaboration, and organizational skills, will be crucial in working effectively with diverse project teams. You must be self-motivated, result-driven, and capable of handling challenging opportunities. Key responsibilities will include maintaining system stability, implementing and supporting internet infrastructure components, performing problem diagnosis, capacity planning, and configuration management. You will play a vital role in ensuring the security and performance of Mastercard's infrastructure while adhering to corporate security responsibilities such as following security policies, safeguarding information integrity, reporting security violations, and participating in mandatory security trainings. As a Senior Systems Platform Architect at Mastercard, you will have the opportunity to showcase your leadership, initiative, customer-centric approach, and ability to adapt to new technologies swiftly. Your dedication to providing exceptional customer service and working collaboratively with cross-functional teams will be instrumental in driving success in this role.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Platform Architect at Mastercard, you will be part of the Infrastructure Design Services team responsible for analyzing and designing infrastructure frameworks to meet the needs of applications, platforms, or systems while adhering to Mastercard's operational standards. Your role involves collaborating with application teams and other key stakeholders to ensure that the infrastructure and application architecture align with Mastercard's security, scalability, and availability standards. Your primary responsibility will be to create Technical Architecture Documents (TAD) detailing the infrastructure design and actively design internet infrastructure solutions that meet various requirements. You will work with technologies such as web servers, application servers, internet security, and other internet technologies. Additionally, you will use Microsoft Visio to design middleware infrastructure and engage with users, application teams, and stakeholders to gather evolving needs and requirements. In this role, you will work with a team of architects, engineers, and users to generate high-level system requirements and ensure their consistency, completeness, correctness, and operational definition. You will create and maintain technical documents, logical flows, and models to keep stakeholders informed and up to date. As a Platform Architect, you will resolve internet architectural and operational issues, evaluate new technologies for deployment, and lead regional projects when assigned. Your responsibilities will include implementing, managing, and supporting internet infrastructure components, ensuring system stability, and monitoring performance. To succeed in this role, you must have a strong understanding of network principles, operating systems, web middleware, load balancers, web application firewalls, database technologies, and cloud technologies. You should be detail-oriented, proactive, and able to work independently under pressure. Excellent communication, relationship-building, and collaborative skills are essential, along with the ability to work effectively in diverse, geographically distributed teams. Your skills and abilities should include leadership, customer focus, multitasking, quick technology adoption, and positive customer service. You must also adhere to Mastercard's security policies, maintain information confidentiality and integrity, report any security violations, and participate in mandatory security trainings. If you are enthusiastic, self-motivated, and eager to take on challenging opportunities, this role as a Platform Architect at Mastercard offers a dynamic and rewarding environment to leverage your expertise in internet infrastructure design and administration.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

At PwC, we focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Our team helps clients navigate complex transactions and maximize value in their business deals. If you join our deal integration and valuation realization team, you will be assisting clients in successfully integrating acquisitions and maximizing the value of their investments. Your responsibilities will include conducting valuations, financial analysis, and developing strategies for post-merger integration. Your role will involve building meaningful client connections, managing and inspiring others, and deepening your technical expertise. You are expected to anticipate the needs of your teams and clients while delivering quality results. Embracing ambiguity and leveraging moments of uncertainty as opportunities for growth are essential aspects of this position. To succeed in this role, you should be able to respond effectively to diverse perspectives, utilize a broad range of tools to generate new ideas, and demonstrate critical thinking skills. Understanding the broader objectives of your projects and developing a deeper understanding of the business context are crucial. You must also uphold professional and technical standards, the Firm's code of conduct, and independence requirements. As a Senior Associate, you will work as part of a team of problem solvers, focusing on solving complex business issues from strategy to execution. Key responsibilities include developing self-awareness, delegating tasks to provide stretch opportunities, and demonstrating critical thinking skills. Reviewing work for quality, accuracy, and relevance, using effective communication to influence and connect with others, and upholding the firm's code of ethics are integral to this role. Minimum Degree Required: Bachelor Degree Preferred Fields of Study: Computer and Information Science, Information Technology, Computer Applications, Computer Engineering, Information Security and Privacy Law Preferred Certifications: GSEC, SEC+, Network+, Certified Incident Handler (GCIH), Certified Intrusion Analyst (GIAC) CISM, CIPM, CISSP Minimum Years of Experience: 3 years Preferred Knowledge/Skills: Demonstrates subject matter expertise in areas such as Networking Principles, System Administration, Security Architecture, Incident Response Frameworks, Vulnerability Management, Penetration Testing, Information Security, and Data Privacy Compliance. Ability to work in a shift environment, lead daily huddles, and provide inputs for reports as assigned.,

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4.0 - 6.0 years

8 - 10 Lacs

hyderabad

Remote

Job Description: Remote Support M365 Network Engineer (L1 & L2) Overview The Remote Support M365 Network Engineer (L1 & L2) provides technical support and administration for Microsoft 365 environments and enterprise network infrastructure. This role is responsible for monitoring, troubleshooting, and maintaining both cloud-based M365 services and on-premises network systems (remote Support), ensuring optimal performance, security, and user satisfaction. The position is remote and may require participation in a 8 x 5 support rotation. Key Responsibilities Level 1 (L1) Responsibilities Provide first-line remote support for Office 365/Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive. Assist end-users with basic troubleshooting for network connectivity, M365 login/access issues, and common application errors. Monitor network and M365 service health dashboards, escalating incidents as needed. Perform routine tasks such as password resets, user provisioning/deprovisioning, and license assignments in M365. Document incidents, resolutions, and operational procedures in the ticketing system. Follow defined operational processes and escalate unresolved issues to L2 support. Level 2 (L2) Responsibilities Troubleshoot and resolve more complex issues related to M365 services and network infrastructure, including advanced email routing, SharePoint permissions, and Teams integrations. Configure and maintain network devices (routers, switches, firewalls) and ensure secure connectivity between remote users and corporate resources. Implement and manage network security policies, including VPNs, firewalls, and endpoint protection. Monitor and analyse network performance, identifying and resolving bottlenecks or security incidents. Collaborate and assist with IT teams to support network design, deployment, and upgrades. Maintain accurate documentation of network configurations, changes, and troubleshooting steps. Provide guidance and support to L1 engineers and participate in knowledge sharing. Required Skills & Competencies Demonstrated experience in a managing Help desk, Level 1 & Level 2 Service Desk or IT Support position, ideally within a Managed Service Provider (MSP) environment Comprehensive technical expertise in Windows operating systems, O365/Microsoft 365 platforms, and core networking principles Exceptional troubleshooting abilities with a calm, solutions-oriented approach Outstanding verbal and written communication skills Confident in engaging with clients both remotely and in-person Strong team player with a commitment to delivering high-quality service and maintaining professional standards Qualifications Bachelors degree in Computer Science, Information Technology, or related field (preferred). 3-5 years experience for L1; 34 years for L2 in network or M365 support roles. Certifications such as Network+, or Microsoft 365 certifications are advantageous. Key Attributes Strong customer focus and ability to communicate technical concepts to non-technical users. Ability to work independently and collaboratively in a remote environment. Commitment to continuous learning and adapting to new technologies. This job description outlines the core duties and skills required for a Remote Support M365 Network Engineer at both L1 and L2 levels, combining expertise in Microsoft 365 administration and enterprise network support Career Growth – Upskill with certifications, new tech exposure, and hands-on learning Culture That Cares – Supportive, tight-knit team where collaboration thrives Exciting Projects – Be part of innovative solutions for a diverse client base To apply, please submit your resume and cover letter to sales@micts.com.au . We look forward to learning how your skills and experience can contribute to our success.

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