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3.0 - 5.0 years

7 - 11 Lacs

Hyderabad

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Skill required: Next Generation Customer Operations - Incident Management Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Monitor, detect and manage any incident or event that disrupts the expected standard operation of a system, service or product within an infrastructure, as well as executing the proper responses to such events. What are we looking for You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

3 - 7 Lacs

Pune

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Responsibilities Maintaining and troubleshooting network systems Monitoring network performance Implementing security measures Supporting disaster recovery procedures Collaborating with IT personnel and vendors Primary Skills Expertise in Routing and Switching, OPSP, BGP. Knowledge of Data Centre technologies such as Cisco ACI, Nexus, ASR routers, and Catalyst switches. Experience with Juniper MX series WAN routers. Proficiency in Firewall technologies, including Fortinet and CISCO ASA. Secondary Skills Familiarity with Wireless technologies, specifically Cisco WLCs and Cisco Prime. Competency with tools such as Spectrum, ServiceNow, Splunk, ESAAS, and Broadcom DX NetOps. Experience with F5 Load balancers and Bluecoat Proxy. Understanding of DDI technologies like Infoblox, DNS, DHCP, and IPAM. Knowledge of Cisco ISE and TACACS. 1. The candidate will be expected to work in UK shifts. 2. Prior experience in Network Operations will be preferable.

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0.0 - 5.0 years

0 - 2 Lacs

Chennai

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NOC Engineer Required Experience: 0.4 months Plus Education: #BachelorOfTechnology (#BTech), #BachelorOfEngineering (#BE), #MasterOfTechnology (#MTech), #MasterOfComputerApplication (#MCA) Certification: CCNA or CCNP Job Responsibilities: Job Title: #IPNetworkEngineer Location: Chennai Experience: 0.5 months plus Job Type: Full-time Domain: #Telecom / #ServiceProvider / #NetworkEngineering (#WFO, 24/7 rotation-based shifts) We are seeking an experienced #IPEngineer with strong hands-on expertise in #MPLS. The candidate will be responsible for configuration, addition of new #Routers, migration, as well as troubleshooting in #MPLS networks across large-scale service provider infrastructures. Desired Skill: Proven experience in #Packet / #IPTransport #NetworkEngineering in service provider environments Hands-on expertise with #NMS and #Routers Deep understanding of #MPLS, #MPLS-TP, and #IPRoutingProtocols (#OSPF, #IS-IS, #BGP) Good to have any #NetworkCertification Interested candidate share your details on anurag.yadav@softenger or 7385556898 Total Experience Relavant Experience in Networking Current CTC Expected CTC Notice Peroid Location Are you ready for chennai Location

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8.0 - 13.0 years

7 - 12 Lacs

Bengaluru

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Job Title : Technical Content Strategist/Developer Location: Pune or Bengaluru, India Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad

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Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world s largest enterprises and managed services providers leverage NetBrain s platform. What We Need NetBrain is looking for an enthusiastic, value driven and technically savvy individual to join us as a PoC Automation Engineer on our Pre-Sales Engineering Team. We need someone who is ready to help our prospects transform their various manual processes by creating a culture of no-code automation innovation. The Impact You ll Make As a PoC Automation Engineer with NetBrain, you will be the driving force behind technical sales of our no-code automation platform within our sales organization. You will work cross-functionally within NetBrain from customer-facing Sales Engineers to Support Engineers, R&D Engineers, and others across the company. Youll adapt corporate strategy, design automation architecture, and enable ongoing automation development efforts while utilizing your excellent technical and communication skills to provide leadership, guidance and insights to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. What Youll Do Partner with our Proof-of-Concept Engineers and prospects in the identification of high impact automation targets for their Network Operations Analyze customer s deployed network technologies, existing playbooks, and design-documents to architect and implement automation solutions that address network challenges Provide technical support during PoC engagements, including troubleshooting and resolving complex issues. Create detailed documentation of PoC configurations, processes, and results, providing clear records for internal reference and client follow-up. Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs Additional responsibilities as assigned. Who You Are Bachelor s degree in Computer Science, Engineering, Information Technology, or a related field. 5+ years of experience in a technical role within IT or network automation, including hands-on experience with proof-of-concept projects. Proven ability to design, execute, and manage complex PoCs that demonstrate product value. Strong knowledge of network operations, network design and architecture Ability to work both independently and as part of a team with little supervision and guidance. Strong oral, written, and communication skills, with the ability to convey complex technical concepts to diverse audiences. #LI-Hybrid NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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3.0 - 7.0 years

9 - 13 Lacs

Bengaluru

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Responsible for documenting incidents and problems per the IBM Cloud IaaS Network Services standards and practices. Serves as a technical expert in troubleshooting, problem identification and resolution of networking issues which include switches and routers belonging to Cisco, Arista Juniper etc. Should be conversant with various networking protocols/technologies and should have hands-on experience with various network support tools. The engineer should be able to make decisions based on risk, best practice and business need and clearly articulate the decision points and should have excellent written (including documentation) and verbal (communication) skills. Has knowledge in handling DataCenter environment and well versed in automation (preferably Python) to reduce toil. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be willing to work in the shift environment and maintain adherence to shift timings Well versed in DataCenter technologies and functioning (EVPN, RSVP, Spine and Leaf, L3VPN) Should be proficient and hands-on in networking concepts – both Layer-2 (Port-channel, switching concepts) and Layer-3 (BGP, MPLS, VRF) Python coding with the ability to write code to grep required outputs targeted towards simplifying our toil Active monitoring of the Alert Dashboard Understanding VPC and overlay terminologies Should have good skills in troubleshooting, problem identification and resolution of networking issues Should have solid experience creating technical documentation for current and future state network support needs Ability to make decisions based on risk, best practice and business need and clearly articulate the decision points Ability to timeline incidents accurately and collaborate with external teams, vendors and prov An urge to take ownership of issues and drive the best-known solution into the discussions for the long-term goals of said projects with an eye for constant improvement 6+ years of working on large scale service provider networks 4+ years routing and switching experience Very good English verbal and written communication and soft skills Preferred technical and professional experience May have worked in a multi-vendor environment with experience in Cisco, Juniper, Arista vendors. Familiarity with the ITIL process. Valid Networking Certification – Any vendor

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1.0 - 4.0 years

3 - 4 Lacs

Chennai

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Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Minimum 6 Months Of Exp Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call Hr Pooja - 8309294728

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1.0 - 4.0 years

4 - 6 Lacs

Ahmedabad

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Strong expertise in Windows and Linux operating systems Proficiency in network diagnostics and troubleshooting techniques. Hands-on experience with LAN/WAN setup, configuration, and maintenance. Competence in diagnosing and repairing desktops.

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0.0 - 3.0 years

1 - 2 Lacs

Vijayawada

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HI, We are looking for circle coordinator/NOC engineer for south region Vijayawada, who can immediately fulfil the position!! Job description- Responsibilities- Circle Operations , O&M and Project Planning , Analytics etc . Profile - Circle Coordinator / NOC Engineer Qualification B.TECH (Electrical / Electronics / Instrumentation ) Exp- 0 to 3 Years Preferred Languages Marathi (Essential ) / Telugu (Preferred ) / Hindi & English

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5.0 - 7.0 years

6 - 9 Lacs

Kolkata, Solan

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- Manage 24/7 NOC operations - Lead L1–L3 engineers - Ensure network uptime & incident resolution - Optimise performance & security - Handle vendor relations & reporting - Use tools like SolarWinds, PRTG

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15.0 - 21.0 years

40 - 55 Lacs

Visakhapatnam

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Education & Experience: 15+ years experience in a technical support, helpdesk, or network support management. 5+ years working for a technology service provider, security vendor, or similar business. 5+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.)

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1.0 - 4.0 years

5 - 9 Lacs

Hyderabad

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Working Timings: Ready to work as per eastern shift timings, (5:00 PM to 2:00 AM IST) Work from office - Hyderabad location. Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Requirements Technical Requirements: Previous technical support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customer s technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting - understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Education Requirements: Bachelor s Degree (CSE, IT) or MCA

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3.0 - 6.0 years

2 - 6 Lacs

Gurugram

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About the Role: OSTTRA India The RoleDNS Specialist The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you We are seeking a technically excellent, Cloud Network Engineer to join the India team. You will be an organized, hardworking, friendly, and confident individual, with excellent communication and interpersonal skills to fit into the company culture. This is an excellent opportunity to work as a key member of this highly visible global finance team, in a growing business. Responsibilities We are seeking a DNS Specialist who will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data centre and cloud network infrastructure. As a DNS Specialist, you will play a crucial role in architecting and optimising our DNS infrastructure for global scale. The successful candidate will possess a deep understanding of networking principles, exhibit proficiency in Linux operating systems, and demonstrate expertise across a diverse range of DNS technologies, including but not limited to BIND, Route53, and Google Cloud DNS. What Were Looking For A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture Proficiency in DNS protocols, standards, and best practices Knowledge of DNS-related technologies such as DNSSEC, DANE, and Anycast Hands-on experience in several of the followingBIND, Route53, Google Cloud DNS, Infoblox, and Unbound. Solid understanding of networking network protocols including TCP/IP, DNS, DHCP, HTTP, and HTTPS. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management Hands-on experience of Linux operating systems Experience using Infrastructure as Code and network automation tools such as Terraform, Ansible, Git and Python The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimization services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimizeprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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2.0 - 6.0 years

2 - 7 Lacs

Noida, Bengaluru, Delhi / NCR

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Job Description We are hiring L1 and L2 NOC Engineers with mandatory hands-on experience in monitoring and ticketing tools . The selected candidates will be responsible for 24/7 network and infrastructure monitoring, incident handling, and support escalation to ensure service continuity and performance. Key Responsibilities L1 NOC Engineer 24x7 monitoring of IT infrastructure using enterprise-grade tools (e.g., PRTG, Zabbix, SolarWinds, Nagios, Prometheus, etc.). Log and manage incidents/tickets using ITSM tools like ServiceNow, Freshservice, ManageEngine, Jira Service Desk, etc. Perform basic troubleshooting of alerts related to network, servers, or applications. Escalate unresolved issues to L2 or relevant teams with complete documentation. Follow SOPs and SLAs strictly for incident acknowledgment and resolution. Maintain shift logs, incident records, and provide timely updates to clients/stakeholders. L2 NOC Engineer Handle escalated issues from L1 and perform advanced troubleshooting of networks, servers, and cloud infrastructure. Deep dive into logs, performance metrics, and alerts to identify root causes. Work closely with ISPs, vendors, and internal teams to resolve issues within SLA. Perform routine checks, patching, and preventive maintenance. Configure and fine-tune monitoring and alerting systems. Provide detailed incident and RCA reports, and train/mentor L1 engineers. Must-Have Skills For L1: Minimum 1 year of experience in monitoring and ticketing environments. Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios, SolarWinds). Experience with ticketing systems (ServiceNow, Jira, Freshservice, etc.). Strong analytical and communication skills. Ability to work in rotational shifts including night shifts. For L2: Minimum 2 years of experience in NOC operations and tools. Expertise in monitoring systems and ticket lifecycle management. Proficient in troubleshooting LAN/WAN, Windows/Linux servers. Strong knowledge of TCP/IP, DNS, DHCP, routing, and switching. Experience with escalation handling and RCA preparation. Preferred certifications: CCNA, CCNP, MCSA, RHCE, ITIL. Preferred Tools & Platforms Monitoring: Zabbix, PRTG, SolarWinds, Grafana, Prometheus Ticketing: ServiceNow, Freshservice, Jira Service Desk, ManageEngine Others: SNMP, Syslog, Log analyzers, ITIL-based workflows

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2.0 - 6.0 years

3 - 7 Lacs

Gurugram

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1 Manage Emails and incoming incidents from Global customers 2 Identify different cases related to SS7 (SMS, link issues, SAI/UL) 3 Identify and managed basic cases like link issues, SMS and SAI/UL transiting on our STP 4 Expertise to use trace tools to check SAI/UL KPI of a destination Ability to interact with technical teams based on the analysis derived 5 Good understanding of business aspects of products 6 Call flow of SS7 messages involved in attachment process 7 Ability to corelate the IP transport layer with the problem of roaming 8 Can understand more complex SS7 traces where options are involved (ITU ANSI, SMS control, steering, SMS roaming info) STP>> Routing and links knowledge Knowledge of SMS flow SMS>> A2P, P2P Detecting SMS related issues and problematic end GT based routing, GT overflow Resolving of Critical, Medium Low Incidents and define the overflow in case of major outage Roaming issues, monitoring and detecting the issue International Roaming > 3G, LTE, 4G, diameter LTE /Diameter 1 Identify different cases related to LTE (link issues, AIR/ULR) and the process to engage right entity 2 Knowledge of LTE, Diameter, ULR, AIR, 4G, cancel ) 3 Use of Analytical tools to check AIR/ULR KPI of a destination 4 Knowledge of advanced feature of DSR observer like DSR configuration (rules), DSR Measurements and Traffic by operators (QoS)" 5 Call flow of diameter messages involved in 4G/LTE attachment process 6 knowledge of Steering 7 Knowledge of GTP-U, GTP-C Good network support knowledge and experience Service oriented, customer-focused with good customer service skills Good networking/communications background Good interpersonal skills Good time management, organizational and communication skills Ability to work under pressure Ability to deal with multiple tasks Proactive, self-motivated and determined attitude Problem solving skills Able to cover Flexible working hours/shift patterns as and when required (24*7) Strong proven knowledge of the Network Operations environment, systems, protocols and services Excellent diagnostic and network troubleshooting skills Ability to understand, analyze and resolve problems quickly Good interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision Self-motivated and capable to work within a strong team environment is essential Must be fluent in English language Possession of French language is an asset but not a key requirement

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5.0 - 7.0 years

5 - 10 Lacs

Bengaluru

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Role: Network Admin 5+ years of experience in managing large scale Network. Mode of work will be hybrid. Shift timing will be general Notice period: 15-30days only Package: 8LPA max Use and contribute to procedures and tools to develop and safely execute network changes. Develop solutions for support team members to act on network failure conditions. Collaborate with network vendor technical account team and quality assurance team to drive bug resolution and assist with qualification of new firmware and/or operating systems. Manage and Perform Firmware upgrades and configuration refreshes. Strong knowledge of protocols and services such as MPLS, BGP/OSPF/IS-IS, TCP, IPv4, IPv6, DNS, DHCP, VxLAN and EVPN. Extensive experience with scripting or automation and data center design Python preferred but must demonstrate expertise in scripting or compiled language. Experience with networking protocols such as TCP/IP, VPN, DNS, DHCP, and SSL. Experience with network monitoring and telemetry solutions. Experience working in a large ISP or cloud provider environment. Experience working in a network operations role. Experience in L3 Support

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10.0 - 20.0 years

10 - 15 Lacs

Mumbai, Thane, Navi Mumbai

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Manage WAN transformation, segmentation, and capacity planning projects. Ensure on-time delivery, stakeholder satisfaction, and documentation. Strong knowledge of routing, switching, firewall, wireless tech, and excellent communication skills.

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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You will be responsible for Collaborate with teams across Tesco Technology and vendors for service and project delivery. Own and Manage incidents to resolution. Identify Drive Service Improvements with operations engineering. Own all technical aspects of Network Infrastructure and lead the automation drive. Deliver programmes with business and/or technical risks assessment. Possess knowledge of infrastructure engineering and best practices. Lead and represent network operations for transformational projects. Drive operational efficiency with process simplification and automation. Lead major incidents to resolution and represent network operations to suppliers and internal stakeholders and further work on Root Cause Analysis and Post Incident Reviews Identify service improvement opportunities and develop business cases. Initiate and lead Proof Of Concepts for new technologies and platforms. Understand budgeting and procurement processes. Define Standards and Procedures. You will need Must have Technical Skills for this job role. Configuring and Troubleshooting of Routing and Switching infrastructure Configuring and Troubleshooting of Security Infrastructure - Firewall, Proxy, IDS/IPS, DDoS, WAF Configuring and Troubleshooting of Load Balancer Infrastructure Thorough understanding of DNS, DHCP and IPAM Configuration and Troubleshooting of DDI Infrastructure Working knowledge with external DNS providers Detailed understanding on http/https protocols Working Knowledge on Splunk - Queries, Reports, Integration Scripting and Automation experience Good to have skills for this job role. Configuring and Troubleshooting AKAMAI CDN properties Configuring and Troubleshooting AKAMAI Web Application Firewall Automation using Terraform. Working experience with Zscalar. Product Knowledge relevant for the role Palo Alto, Cisco ASA, Arista RS, Zscalar, F5

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4.0 - 9.0 years

6 - 11 Lacs

Mumbai

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We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in Mumbai. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelors degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud - Bachelors degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud

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2.0 - 6.0 years

3 - 7 Lacs

Hyderabad

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We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will be responsible for ensuring the accuracy, consistency, and compliance of various operational processes within the organization. This role will primarily focus on conducting QA audits on Incident Management team P1 records, reviewing Network team RCAs and Changes, and maintaining up-to-date Standard Operating Procedures (SOPs). Additionally, the Quality Assurance Specialist will collaborate with stakeholders to ensure that documentation reflects the current direction and requirements of Customer. Key Responsibilities: 1. QA Audits: - Perform regular audits on Incident Management team P1 records to ensure accuracy, completeness, and adherence to established protocols and standards. - Identify and escalate any discrepancies or issues found during the audit process for resolution. 2. Review and Analysis: - Review Network team Root Cause Analyses (RCAs), Changes, and other relevant documentation to identify trends, areas for improvement, and potential risks. - Provide feedback and recommendations to relevant teams based on the findings of reviews and analyses. 3. Standard Operating Procedures (SOPs): - Own the auditing of SOPs on a regular basis to ensure they are current, accurate, and aligned with organizational policies and procedures. - Update SOPs as necessary based on evolving requirements and direction from Customer, obtaining review and approval from relevant stakeholders. 4. Documentation Management: - Maintain documentation related to the current sources of truth, including branch information, circuit information, and other relevant data. - Ensure documentation is organized, up-to-date, and accessible to authorized personnel as needed. Qualifications: - Bachelors degree in a relevant field or equivalent work experience. - Proven experience in Quality Assurance, preferably in a technology or operational environment. - Strong attention to detail and analytical skills, with the ability to identify discrepancies and patterns. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Familiarity with incident management processes, network operations, and standard operating procedures. - Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment. - Proficiency in documentation management tools and software applications. Preferred Qualifications: - Certification in Quality Assurance or related field (e.g., Six Sigma, ISO standards). - Experience with auditing tools and methodologies.

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8.0 - 13.0 years

4 - 8 Lacs

Hyderabad

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Who We Are Looking For As a Senior Network Engineer at WebPT, you will play a pivotal role in managing, securing, and optimizing WebPTs network and its performance. Operating with a high degree of independence, you will oversee the maintenance, modernization and fortification of our multi-cloud network infrastructure as we expand and migrate more services to the cloud. You will collaborate closely with teams across Cloud Operations, Database Administration, DevOps, Development, and InfoSec, serving as a key advocate for network operations while contributing to strategic initiatives that drive innovation and efficiency. This role demands a strong grasp of hybrid cloud environments spanning AWS, Azure and colocation facilities, along with knowledge of VMWare, KVM, Hyper-V hypervisors, Windows and Linux systems. Exceptional problem-solving and troubleshooting skills are essential, coupled with a passion for continuous improvement, security enhancements, and performance optimization. What Youll Be Doing As A Part of Our Team Primarily responsible for Network operations including installation, configuration, support, and lifecycle management of network devices components (Routers, Switches, Firewalls, and Wireless access points) Monitoring network performance and ensuring reliability Performing system upgrades, patches and security configurations Participate in on-call rotation and collaborate with the teams during off-business hours or weekend planned maintenance, service Go-Lives, cloud migrations, and incidents. Regularly collaborate with the Cyber security and compliance team to understand the newly found risks, plan the fixes and/or mitigation, report on patching progress, and escalate issues and roadblocks. Create and maintain runbooks that outline operational procedures Participate and drive projects to support business initiatives and team goals. What You Should Have to Qualify Solid experience in managing, securing and upgrading hybrid cloud networks for a medium or large organization Experience, confidence and comfort with AWS and/or Azure networking. Comfortable navigating through AWS and/or Azure console and making network related changes Must have worked on securing services using WAF and its advanced functionality Working knowledge of F5 Distributed Cloud WAF Comfortable to support the on-premise networks built using Fortinet and Cisco products Experience supporting and managing site-to-site IPSec tunnels and VPNs 8+ years of overall experience with 5+ as Network administrator 3 plus years experience or certifications with AWS and/or Azure is required Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies Ideally, You Would Also Have These Candidates with AWS Certified Advanced Networking will be preferred. AWS Transit Gateway and Direct Connect experience Knowledge of scripting platforms such as powershell, Terraform Bash Experience working in a healthcare technology environment and/or in HIPAA or PCI environments is helpful Bachelordegree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience Knowledge and understanding of IT service management, relevant industry best practices and standards Good critical thinking, decision-making skills and communication skills, including the ability to be influential and persuasive with stakeholders Superior time management, juggling with priorities and organizational skills Culture is at our Core Service: Create Raving Fans Accountability: Follow Up; Own Up Attitude: Possess True Grit Personality: Be Minty Work Ethic: Be Rock Solid Community Outreach: Give Back Health and Wellness: Live Better Resource Efficiency: Do Ms With Menos About Us Here, we work hardbut we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if youre a can-do kinda person who loves to help Members win and enjoys working from just about anywherethen youll fit right in. Weve got big plans, but we cant achieve them without you. Join us, and lets achieve greatness. #LI-Onsite

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4.0 - 8.0 years

6 - 16 Lacs

Hyderabad, Chennai

Hybrid

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Job Title: Technical Support Engineer Location: Chennai & Hyderabad Notice: Immediate to 30 days serving JOB SUMMARY: A Network Operations SME position responsible for the providing solutions, support, and operations of the Enterprise network. has an knowledge of Cisco routers, switches, access points, and network hardware. Support Avaya CM, Session Manager, Media Gateways, Session Boarder Controllers Knowledge of Voice protocols such as SIP and VOIP Knowledge of Avaya Oceana/Breeze, IVR, CMS, ACD including vectors and VDNs Knowledge of Nice Call recording and Work Force Management Perform operational support of IT Infrastructure technology including, but not limited to, network, voice, etc. Perform analysis and resolve problems to restore normal IT Infrastructure operational levels. Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects. Assure compliance to required standards, procedures, guidelines and processes. Other duties as assigned or requested. Experience Required: Detailed knowledge on contact center applications (Nice, Avaya CMS, etc.) Operational experience with handling incidents, migration and support for contact center set up Working knowledge remote troubleshooting, desktop support, incident and Service request management . Excellent verbal and written communication skills Excellent customer service skills Excellent attention to detail and procedure interpretation. Qualifications Bachelors Degree in Engineering or equivalent Primary Skill Support Avaya CM, Session Manager, Media Gateways, Session Boarder Controllers Knowledge of Voice protocols such as SIP and VOIP Knowledge of Avaya Oceana/Breeze, IVR, CMS, ACD including vectors and VDNs Knowledge of Nice Call recording and Work Force Management Shift Details: Ready to work in 24/7 rotational shift. Mode: HYBRID - 10 days in a Quarter WFO

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0.0 - 1.0 years

0 - 3 Lacs

Chennai

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Qualifications & Experience: For Freshers: Valid CCNA or CCNP certification is mandatory. For Experienced Candidates: Minimum 6 months of relevant experience in IP/Media Networks; CCNA/CCNP certification is desirable but not mandatory if experience criteria are me Job Responsibilities: Provision, migrate, and troubleshoot SDH, Packet, and IP services in line with project scope and requirements. Execute network configurations and service implementations as per customer and internal specifications. Perform network fault analysis, diagnose performance issues, and initiate corrective actions. Collaborate with cross-functional teams for seamless project execution and delivery. Maintain technical documentation and update relevant records in the system. Desired Skills Proficiency in provisioning, migration, and troubleshooting of SDH, Packet, and IP-based services. Experience with Network Management Systems (NMS) for the following OEMs: ECI: XDM, BG, NPT Ciena: EPT Strong command-line interface (CLI) skills using Putty with hands-on experience on: Cisco Nokia Huawei Ability to analyze network performance and propose enhancements.

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3.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Candidate should have extensive work experience in supporting Network operations environment. Will need to own technical issue and drive end to end resolution working with internal and external stake holders. Expert hands-on with Cisco ACI, Cisco DNAC, Data center, Cisco Wireless, Aruba Wireless, Cisco SDA, Cisco ISE, Routing and switching. Hands-on experience on Next Generation Firewalls as Checkpoint, Palo Alto products. Hands on knowledge on IPS products. Understanding of security solutions as Cisco Umbrella, Skybox. Understanding of Infoblox solution for IPAM, DHCP, DNS. Hands-on with Load balancers [F5], F5-ASM Network Architecture Review, Design and deployment Need to design Network BAU SOPs , HLDs and LLDs. Knowledge of Blue coat and Zscaler proxy will be preferred. Lead crisis calls and drive to incident resolution Desirable Skills Familiarity with Virtualization technologies Familarity with Azure/AWS/GCP cloud Excellent communication skills Certifications as CCNP/CCIE. Dynamic & Self driven to own and drive problems to resolution Candidate should have extensive work experience in supporting Network operations environment. Will need to own technical issue and drive end to end resolution working with internal and external stake holders. Expert hands-on with Cisco ACI, Cisco DNAC, Data center, Cisco Wireless, Aruba Wireless, Cisco SDA, Cisco ISE, Routing and switching. Hands-on experience on Next Generation Firewalls as Checkpoint, Palo Alto products. Hands on knowledge on IPS products. Understanding of security solutions as Cisco Umbrella, Skybox. Understanding of Infoblox solution for IPAM, DHCP, DNS. Hands-on with Load balancers [F5], F5-ASM Network Architecture Review, Design and deployment Need to design Network BAU SOPs , HLDs and LLDs. Knowledge of Blue coat and Zscaler proxy will be preferred. Lead crisis calls and drive to incident resolution Desirable Skills Familiarity with Virtualization technologies Familarity with Azure/AWS/GCP cloud Excellent communication skills Certifications as CCNP/CCIE. Dynamic & Self driven to own and drive problems to resolution

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3.0 - 8.0 years

22 - 25 Lacs

Hyderabad

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Amazon s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as we'll as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. You will be working with senior SDEs and principals to solve problems of scale, improve existing services build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelors degree in computer science or equivalent

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