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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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4.0 - 6.0 years

25 - 30 Lacs

Bengaluru

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About the Company ZAGENO offers the largest life sciences lab supply marketplace. Our one-stop shop helps scientists, lab managers, and procurement leaders compare products, source alternatives, track deliveries, and communicate order statuses in real time, accelerating innovation by saving valuable time. Leveraging advanced AI, ZAGENO enhances supply chain resilience and makes the customer experience superior, seamlessly integrating with existing systems to boost productivity and make online shopping for research materials convenient, efficient, and reliable. We are committed to innovation, excellence, and fostering a supportive, and dynamic work environment. About the Role ZAGENO is looking for a DevOps Engineer. This is an amazing opportunity to positively impact the Product deployment, Infrastructure, Security and Compliance of a high-growth, high-potential B2B e-commerce marketplace that is focused on the life sciences market. In this role, you will be responsible for maintaining and improving ZAGENO s development and deployment environment and taking it to the next level for high velocity, high quality releases and updates. The successful individual will have a proven ability to collaborate with engineering and development leaders in deploying various environments, which can evolve and adapt to changes in a global business environment. This person will inherit established processes, find opportunities for improvement and drive updates via process, tools and automation changes to remove toil across the organization and environment. In this role you will: Enhance developer productivity and truncate software delivery timelines Should help provide Infrastructure and deployment abstraction for Developers and conduct Knowledge sharing for Tooling and Blueprints Build automated CICD setup using Trunk Based development approach using Github Actions Support all aspects of development and release pipelines and associated tools / capabilities, including providing tools/solutions as services to the development team per agreed upon SLA s. Work with stakeholders on Cloud Cost Optimization Provision new environments on demand using Infrastructure as Code (Terraform) Drive improvements to in place integration solutions (ex: Github Actions, Google CI, AWS,GCP) alongside debugging known issues Use configuration management and deployment solutions (Ansible, Terraform) to improve Infrastructure as Code use across the ZAGENO environment. Use best practices for deployment and operations of monitoring and observability solutions. Provide engineering development support for a distributed microservices / container-based B2B SaaS platform environment. Producing deployment, configuration, implementation documentation. About You: A computer science degree or a similar discipline 4-6 years of experience spanning Cloud Infrastructure architecture,CICD and network operations. Deep experience with Google Cloud Platform (GCP) infrastructure tools and experience with cloud infrastructure management and automation technologies. AWS cloud experience would be a plus. Excellent experience with designing & implementing CICD setup using Github Actions Excellent experience with Kafka (Confluent or open source) technology Experience with Enterprise Docker/Kubernetes container orchestration solutions Excellent programming skills and experience, using Python, Java, shell scripting, JSON for scripting, monitoring and automation. Demonstrable software infrastructure & configuration management experience using technologies such as: DataDog / Prometheus / Grafana / Elastic Logstask Kibana(ELK), JIRA, Git repositories, Red Hat Ansible/AWX, Terraform (Cloud or CLI), Spinnaker, Github Actions, FluxCD Excellent written and verbal communication skills. Excellent analytical skills. Structured thinking. Experience in coordinating cross-functional work teams up to task completion . Our benefits Working for a mission-driven business with a meaningful challenge with a positive impact on the scientific community A clear growth perspective A learning and development budget to enable your ambitions to grow professionally in your field A professional and dynamic team with a global vision and mindset An exciting, international working environment - we have more than 40 nationalities! We ve got your health benefits (medical, dental, and vision) Hybrid Work with 3 days work from office in our HSR Layout, Bangalore office Staying healthy and fit is essential - we cover a part of your gym membership! Holidays and flexible PTO Paid family leave A budget to improve your home office environment

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5.0 - 7.0 years

15 - 17 Lacs

Pune

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A Network Engineer is required to join the India Deployment Team, responsible for the deployment and planning of the Bank s network infrastructure in the UK, Middle-East, Africa and India The team is responsible for the delivery and deployment of network/security projects and requests to enhance the client s infrastructure to meet current and future business demands:- The role may have, but is not limited to the following functions:Plan, manage and deploy technology changes to support DC servicesDeploy LAN infrastructure to support end user services requirementsIncludes patching schedules for facilities to cable network equipmentDiagrams for Network OperationsInventory management Create implementation plans for RFC s to a high level of detail Correctly document pre and post checks for change verification purposesUnderstand and document back out plans, clearly identifying back out points Identify points of no return Support the stability and uptime of essential services by planning changes with a documented best approach mind set Identify where changes can be complete with zero downtime to hosted services Plan and implement changes with a cost effective resource strategy Identify, understand and document change risks and mitigation tactics Identify, understand and document impact of planned technology changes, including documentation expected output from verification Document network estate for Operation Support and to support change planningMaintain infrastructure database Complete network diagrams to a high standard Peer review and validation of technical deployment plansProvide constructive feedback to peers to support change control requirement and maintain high standards of detail and quality offered by CACI Required skillsGood level of Cisco Routing & SwitchingStrong CCNP certification or equivalent experienceCertified in Network SecurityAbility to handle numerous separate projects concurrentlyA very organised individual Ability to work under pressure and to tight deadlines whilst maintaining attention to detail Analyse, review and understand network topologies Coordinate multiple projects, change management and governance efficiently working both independently and as a member of a team Good understanding of networking principles, Good documentation skills using MS Office suite and VisioGood customer facing skills with the ability to keep the customer informed at all times and understand their requirementsThis role is suitable for a Network Engineer who has at least 5 years as a Senior Project Engineer in a professional environment Desired skills (not essential)CheckPoint certification or equivalent experienceFortinet certification or equivalent experienceFirewall Migration experienceProxy Experience (Mcafee)

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1.0 - 6.0 years

3 - 6 Lacs

Noida

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Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technology To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services. Candidate Prerequisites/ Expected Experience Degree/Diploma in Engineering preferably in Electronics, Computer science, IT or equivalent Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /events. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

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5.0 - 8.0 years

4 - 8 Lacs

Kolkata

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At Gintaa , were redefining how Indians order food. With our focus on affordability, exclusive restaurant partnerships, and hyperlocal logistics, we aim to scale across Indias Tier 1 and Tier 2 cities. Were backed by a mission-driven team and expanding rapidly – now’s the time to join the core tech leadership and build something impactful from the ground up. Position Overview We are looking for a skilled and experienced Network Engineer to design, implement, maintain, and support our growing network infrastructure. This role will be responsible for ensuring high levels of network availability, security, and performance. The ideal candidate will have deep technical expertise and a collaborative mindset to work with cross-functional teams. Key Responsibilities: Network Design and Implementation Design, deploy, and manage scalable LAN, WAN, and wireless network solutions aligned with business needs. Participate in network planning and architecture decisions. Configuration and Maintenance Configure and manage network devices, including routers, switches, firewalls, and wireless access points. Ensure reliable and secure network infrastructure. Troubleshooting and Problem Solving Identify, diagnose, and resolve complex network-related issues promptly. Provide Level 2/3 support and root cause analysis for network failures. Network Security Implement robust security measures such as firewalls, VPNs, IDS/IPS. Maintain compliance with organizational and industry security standards. Performance Monitoring Monitor network performance and usage patterns. Optimize network efficiency and minimize downtime. Documentation Maintain detailed documentation for network configurations, topology, and procedures. Keep logs for audits and compliance requirements. Collaboration Work closely with system administrators, developers, and IT support teams. Understand business needs and translate them into technical requirements. Staying Current Continuously research and evaluate emerging network technologies. Proactively recommend and implement upgrades and enhancements. Essential Skills & Qualifications Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.). Proficiency with enterprise networking hardware and software. Hands-on experience in configuring and troubleshooting routers, switches, and firewalls (Cisco, Juniper, Fortinet, etc.). Deep knowledge of network security best practices and threat mitigation. Experience with network monitoring tools (e.g., SolarWinds, Nagios, Wireshark). Relevant certifications preferred (CCNA, CCNP, CompTIA Network+, etc.). Excellent analytical and communication skills.

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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The NOC + SRE + DevOps Engineerwill play a crucial role in maintaining and improving the reliability andperformance of our services. This hybrid role encompasses monitoring andsupporting our network operations, ensuring the reliability and scalability ofour infrastructure, and enhancing our CI/CD processes. The ideal candidate willhave a strong background in network operations, site reliability engineering,and DevOps practices with hands-on experience in Linux, AWS, Ansible,Terraform, and OpenStack. Key Responsibilities: Network Operations Center (NOC) Responsibilities: Monitor and manage the companys network infrastructure and servers 24/7. Respond to and troubleshoot network issues, outages, and performancebottlenecks. Ensure high availability and reliability of network services. Maintain and update network documentation and incident logs. Coordinate with stakeholders for issue resolution. Site Reliability Engineering (SRE) Responsibilities: Develop and implement strategies for maintaining system reliability,availability, and performance. Automate repetitive tasks to improve operational efficiency. Monitor system performance and reliability metrics, and proactivelyaddress potential issues. Conduct root cause analysis of incidents and implement preventivemeasures. Collaborate with development teams to ensure applications are designedfor reliability and scalability. DevOps Responsibilities : Manage and optimize CI/CD pipelines for application deployment. Collaborate with development and operations teams to automate andstreamline build, test, and deployment processes. Implement and maintain infrastructure as code (IaC) using tools likeTerraform and Ansible. Ensure security and compliance of the deployment pipeline andinfrastructure. Continuously evaluate and integrate new tools and technologies to improvethe DevOps process. Qualifications : Bachelors degree in Computer Science, Information Technology, or relatedfield (or equivalent experience).5+ years of experience in network operations,site reliability engineering, and/or DevOps roles. Strong experience with Linux system administration. Proficiency in cloud platforms, particularly AWS. Hands-on experience with configuration management tools such as Ansible. Proficiency in infrastructure as code (IaC) tools such as Terraform.

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

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About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About the Role We are seeking candidates having experience in Network security. Infrastructure security Engineer is responsible for safeguarding the Banking Clients network infrastructure by implementing and managing robust security measures. The Engineer will work on-site at Clients Datacenter with coverage of 16X6 Support. Key Responsibilities Escalation support for L1 team, plus regular management, and administration tasks. Responsibility for diagnosis and problem management. Provide inputs to Level 3 team for consulting, IT Infrastructure planning and change management. Configure, Manage and Modify the IT Infrastructure Incident Management and suggesting changes as and when required Addressing network issues on Routing, Switching and Configurations. IP Address Management -Configure, Manage and Modify Managing configuration changes based on user request Incident Management and suggesting changes as and when required Basic Qualifications BE/B. Tech (CSE, ECE/IT) or MCA /MSc (CS) with Science background. Minimum 5 years of experience in managing network operations services with a minimum CCNP or equivalent certifications Network security, VPN, SWG will be preferred. Preferred Qualifications CCNP- Security Certification ITILv4 Certification Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

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2.0 - 5.0 years

7 - 12 Lacs

Hyderabad

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Working within an Agile team to design, test and support (DevOps) Network products. primarily focused Network Automation. Working with automation/testing tools Ansible, Terraform, GitHub (Version Control), Postman, Jenkins Covers all APIs for customer consumption as we drive efficiency across the NEC estates globally. Interact with our customers to understand requirements and services that would benefit them in the future work with Product Owners to drive such initiatives through to delivery. working on Web/API Technologies Working experience with Linux OS Working on network devices like Routing Switching, Firewalls, NAT, Port, Subnetting, VPNs. Requirements To be successful in this role, you should meet the following requirements: Must have experience of software delivery life cycle along with a passion for testing and delivery of quality products and automation Exposure and awareness to other disciplines (Analysis, Testing, Operational Support) within the Network operations Background of working with the Agile methodology and associated tool sets Jira, Confluence, Service NOW etc Evidence of having conceptual knowledge of networking technologies and protocols Ability to work as part of a team to ensure team success in the form of value-add deliverables with a regular delivery cadence Customer and service focused, representing Telecoms globally

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8.0 - 11.0 years

35 - 37 Lacs

Kolkata, Ahmedabad, Bengaluru

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Dear Candidate, We are hiring a NOC Engineer to monitor and support network infrastructure for high availability and performance. Ideal for professionals with strong troubleshooting and network analysis skills. Key Responsibilities: Monitor network systems for outages and performance issues Troubleshoot Layer 13 network problems and escalate as needed Document incidents and perform root cause analysis Maintain network dashboards and alerting systems Required Skills & Qualifications: Experience with network monitoring tools (Nagios, SolarWinds, Zabbix) Understanding of routing, switching, and TCP/IP Familiarity with SNMP, syslog, and DNS Bonus: Certifications (CCNA, CompTIA Network+, or equivalent) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

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5.0 - 10.0 years

7 - 12 Lacs

Kolkata, Mumbai, New Delhi

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We are looking for a senior manager to lead the Network Reliability Engineering (NRE) team responsible for driving operational excellence within the OCI physical network. The role will lead a team of network engineers to support OCI s network operations. We need a strong leader to build and lead an engineering organization. The candidates applying for this role should be passionate about operations and customer experience. Due to the nature of the space, this role involves duties covering the breadth of working day-to-day with network and software engineers to build and sustain services and tooling while also working with our partner teams to make it easy for them to manage the OCI network. Preferred Requirements: BS or MS in Computer Science, Network/Electrical Engineering, or equivalent experience. 5+ years of experience in large-scale physical network support. 3+ years of experience in network engineering and operations management roles. Experience building scalable, cloud-native distributed systems. Ability to work in a collaborative, cross-functional team environment. Solid understanding of key networking technologies needed for the cloud including: network design and fabrics, networking protocols, network automation, network telemetry and common hardware platforms Ability to effectively communicate technical ideas verbally and in writing. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Experience with production operations and best practices for deploying code in production and troubleshooting issues when they arise. Career Level - M3 Supports the design, deployment, and operations of a large-scale global Oracle Cloud Infrastructure (OCI). Primarily focused on the development and support of network fabric and systems through a combination of a deep-level understanding of networking at the protocol level coupled with programming skills. As OCI is a cloud-based network with a global footprint, this support will include hundreds of thousands of network devices supporting millions of servers, connected over a mix of dedicated backbone infrastructure, CLOS Network, and the Internet. Responsibilities: Own and develop highly available services. Lead operational development programs across the physical networking. Attract, develop & manage a team of highly skilled engineers. Define and develop roadmaps to deliver operational efficiencies. Develop, grow, and maintain data-driven metric programs that speak to both the operational and business status of the physical networking domain. Solve difficult problems in distributed systems, infrastructure, and highly available services. Collaborate with Network Engineering, Network Automation, Network Monitoring. Engineering organizations to deliver a highly available service to our customers. Participate in on-call rotation for managers.

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5.0 - 7.0 years

7 - 10 Lacs

Bengaluru

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What You'll Do Our team is looking for a Network Operations Center Engineer who will help us maintain our reputation as a trusted partner. Responsibilities include: Work Schedule : Be willing to work in rotating shifts, including nights, weekends, and holidays, to provide 24/7 monitoring support. Incident Management : Execute the Incident Management Process, monitor strategy, and identify process improvements to ensure network quality. Root Cause Analysis : Assess, draft, and deliver Root Cause Analysis reports promptly to internal and external customers. Continuous Improvement : Contribute continuously to improving and achieving customer and global IoT Business Unit success. Who You'll Work With Youll partner internally with your NOC counterparts and cross-functional peers in Customer Support and Engineering for network troubleshooting associated with Ciscos IoT Network. You will also provide direct support to Service Providers to ensure service quality and provide feedback to our Executive Leadership Team. Who You Are You love to tackle complex problems using analytical thought to exercise discernment and identify innovative solutions. You enjoy collaborating in a team environment and use your interpersonal skills to advocate for improvement. Basic Requirements Experience : Experience in a SaaS or hosted application service provider environment. Network Operations : Proven experience in network operations, monitoring, and troubleshooting. Communication Skills : Effective verbal and written communication skills to document incidents and communicate with cross-functional teams. Incident Management : Advanced knowledge of Incident Management and the roles of an Incident Commander. Problem-Solving : Strong analytical and problem-solving skills to identify basic network issues. Preferred Requirements Education/Experience : BS in Computer Science or 5+ years of experience. Database Knowledge : Previous experience with SQL-like databases. Technical Skills : Working knowledge of SMS, mobile packet data, SS7 signaling, network switching and routing, load balancers, firewalls, and Kubernetes cluster management. Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: 5G Networks NOC Management.

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3.0 - 8.0 years

5 - 6 Lacs

Kolkata, Mumbai, New Delhi

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Supports the property s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR 4-year bachelors degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area. CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information. Monitors, verifies and manages the acquisition and maintenance of property based systems. Assists in analyzing information, identifying current and potential problems and proposing solutions. Maintains, inspects and repairs equipment. Inspects the equipment or the environment. Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis. Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times. Verifies solutions are consistent with the clients needs and brand specific IR environment. Administers and maintains mail and email. Maintains inventories and manages IT hardware/software. Provides Internet support and maintenance (if applicable) Provides cable management support. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status. Consults on specific application issues or hardware/software problems. Provides feedback to Lodging IR on application functional performance and system performance. Managing Projects and Policies Supports determining whether events or processes comply with laws, regulations, or standards. Monitors processes and evaluates information according to SOP and LSOP requirements. Enforces IR policies and standards protecting company hardware, software and other resources at the property. Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize, organize, and accomplish your work. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements. Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification. Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times. Verifies proper asset management. Performs on-site monitoring of all projects. Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to your job. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff. Manages vendors for property IT requirements functioning as escalation point for problem resolution. .

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6.0 - 10.0 years

13 - 15 Lacs

Bengaluru

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Seeking experienced Ops Manager to lead Network Operations Center &Security Operations Center team. This will focus on developing & implementing ops strategies that align with business objectives, enhancing service reliability &optimizing resources

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2.0 - 6.0 years

4 - 7 Lacs

Hyderabad

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Senior Technical Support Engineer Working Timings: Ready to work as per eastern shift timings, (5:30 PM to 2:30 AM IST) Work from office - Hyderabad location.(Hybrid) Responsibilities Manage large amounts of incoming emails regarding software support Interact with customers, partners, and internal teams to provide advice and assistance and achieve customer satisfaction. Logically deduce root cause and find workarounds and solutions to issues Identify, analyze, and document product bugs and fixes relating to the Product functionality, databases, application servers, and new technologies for product management and engineering teams Complete or assist with customer product installs as needed Meet personal Productivity, Efficiency, and Quality metrics Prioritize and resolve issues of the highest technical and business severity Handle customer complaints and provide appropriate solutions and alternatives within time limits; follow up to ensure resolution including identifying workarounds and communicating those to customers Keep accurate records of customer interactions by documenting them in Salesforce Communicate with Product Management and Development Teams in JIRA Qualifications/ Requirements Technical Requirements: Previous technical support experience. High proficiency in Microsoft Word, Excel, and PowerPoint Candidate should have skills/knowledge on SQL (exMS SQL Server, MySQL, Postgre SQL), general experience with any Data Analytics, Data Cubes. Ability to understand and troubleshoot complex systems Ability to extract meaningful information from Customer communications to understand customer intent and identify the customers technical issue. Basic Networking knowledge (TCP/IP, DNS, SSL etc.) Understanding of Windows client and server environments Nice to have: Previous experience working with Salesforce. Previous experience working with JIRA. Basic technical SQL knowledge. Basic Oracle and/or SAP knowledge. Experience with software installations, network operations, and software support Knowledge of SQL Server (i.e. able to do admin tasks such as backup/restore, understanding SQL/triggers/stored procedures etc.). Understanding and experience with Microsoft IIS. Understanding and experience with SQL Server Analysis Services Windows general troubleshooting understanding Event Viewer logs, Windows Installer errors and logs, using the Registry Editor etc. Communication skills: Ability to communicate correctly and clearly with both internal team members and external customers. Native or equivalent English proficiency Excellent written communication skills. Valued Traits: Highly motivated and driven to perform at the highest level. Natural curiosity and willingness to learn and understand issues Shows pride in producing quality deliverables. Always being punctual and professional internally and with customers. Qualifications Education Requirements: Bachelors Degree (CSE, IT) or MCA Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** Background checks are required for employment with insightsoftware, where permitted by country, state/province.

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1.0 - 3.0 years

4 - 8 Lacs

Bengaluru

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Skill required: Network Planning & Engineering - Passive Optical Networks Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and ProtocolsA passive optical network (PON) is a fiber-optic telecommunications technology for delivering broadband network access to end-customers. Its architecture implements a point-to-multipoint topology, in which a single optical fiber serves multiple endpoints by using unpowered (passive) fiber optic splitters to divide the fiber bandwidth between multiple access points. What are we looking for Written and verbal communicationAdaptable and flexibleAgility for quick learningAbility to work well in a teamAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

6 - 12 Lacs

Mumbai

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About the Role We are seeking candidates having experience in Network security. Infrastructure security Engineer is responsible for safeguarding the Banking Client's network infrastructure by implementing and managing robust security measures. The Engineer will work on-site at Client's Datacenter with coverage of 16X6 Support. Key Responsibilities Escalation support for L1 team, plus regular management, and administration tasks. Responsibility for diagnosis and problem management. Provide inputs to Level 3 team for consulting, IT Infrastructure planning and change management. Configure, Manage and Modify the IT Infrastructure Incident Management and suggesting changes as and when required Addressing network issues on Routing, Switching and Configurations. IP Address Management –Configure, Manage and Modify Managing configuration changes based on user request Incident Management and suggesting changes as and when required Basic Qualifications BE/B. Tech (CSE, ECE/IT) or MCA /MSc (CS) with Science background. Minimum 5 years of experience in managing network operations services with a minimum CCNP or equivalent certifications Network security, VPN, SWG will be preferred. Preferred Qualifications CCNP- Security Certification ITILv4 Certification

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1.0 - 5.0 years

5 - 6 Lacs

Chennai

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Hi We are hiring for ITES Company for the Network Support Engineer Role Note : CCNA Certification is mandate Job Description: Provide first level support on both network outages and network-related projects. Minimum2 years of experience in Networking (LAN/ WAN & Security) Any Bachelor's Degree required; Cisco Certifications such as CCNA, CCNP is Required Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required. Deep knowledge with proven expertise of Cisco, Brocade networking products, Firewalls, Routers, Switches , Wifi (Cisco/Fortinet/Aruba), maintaining and troubleshooting Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc. Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams. Advanced level understanding of at least one of the following technologies and Intermediate level understanding of a secondary technology Storage (FC, ISCI, etc.) Concepts of Firewall / ACL / Load Balancer / Endpoint Security like McAfee / TrendMicro / Palo Alto Networks Skills / Symantec Linux/Windows Server To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Chennai ) Type : Job Code # 251

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3.0 - 8.0 years

20 - 25 Lacs

Bengaluru

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As Program Manager, you will be part of Line Haul operations team. You will work closely with internal stakeholders including Fulfillment Centers (FCs), Sort Centers (SCs), Supply Chain, Finance and Last Mile (AMZL) operations team. We are looking for individuals with proven ability to drive process improvements ability to keep pace with our explosive growth. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives. - Program manage the cost saving, performance and quality improvement initiatives for LH Network operations. Track existing metrics, identify leading indicators impacting LH network, conduct impact assessment analysis drive mitigation measures etc. - Identify new initiatives work with cross-functional teams (analytics, operations finance etc.) to draw out detailed plan(s) drive their implementation - Understand industry landscape, trends and incorporate the learnings across programs - Program manage network expansion initiatives to improve speed - Support Supply Chain, SCs/FCs/LM operation program teams in building the Amazon network expansion strategy execution frameworks - Co-own drive programs with senior leaders - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelors degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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POSITION SUMMARY STATEMENT: The Network Operations Center Manager II leads a team of Supervisors through which will focus on ensuring on-time and accurate delivery of team goals. This role ensure that the team is focused on the Quality of Service Delivery. This role coordinates with other cross-functional teams to ensure delivery. DETAILED RESPONSIBILITIES/DUTIES Level II: Is responsible for a team of (5+) Is responsible for 1 or more Supervisors in NOC area and ensures delivery from his team and individuals Ensures Quality and accuracy of the Service Coaches, guides, and provides mentorship to team Works closely with other cross-functional teams to enable team productivity Act as primary contact to his team on any NOC Process/Technical queries Coordinates through his supervisors and manages the team deliverables on a day to day basis Raises risks and resolves issues to enable team delivery Delivers the Process Transition and Improvement activity under NOC with the help of Supervisors Support his Sr Manager in preparing with weekly, Ad Hoc reports related to NOC operations SUPERVISORY RESPONSIBILITIES: Leads a team of Supervisors through which monitors all the activities under NOC Ensure the Team Engagement and Bonding Qualifications: Skills: Required: Strong attention to detail, problem-solving skills, and verbal/written communication (with both technical and non-technical audiences) Ability to lead a team Ability to deliver results and handle performance of teams Ability to develop and motivate others Support his Manager on Projects, Transitions and Other NOC related activities Good understanding of Infrastructure monitoring concepts and management tools. Good Understanding on Monitoring tools functionalities such as SCOM, Splunk, PRTG, Sitescope, Foglight, Vcenter s, SolarWinds etc. which will help to Alert/Event depth Analysis by being a good problem solver for his team during crisis Ability to function as an effective team leader as well as a team member Good Presentation Reporting skills Ability to develop and motivate others ADDITIONAL PROFICIENCIES OF NOC SUPERVISOR: Verify Quality checks on activities performed by his supervisors Documentation and reporting for Higher Manager Making recommendations for improvements in organizational productivity. Team Engagement Checks and Attrition Management Certificates / Training: ITIL Microsoft/ Cisco Administrator Certifications Management Trainings Experience: Level II: 7+ years of experience in NOC of a medium to large corporate s 24 x 7 mission critical environment. 5+ years of Team handling experience Education: Required Bachelors or equivalent experience in Information Technology Principles Related Competencies: Ethical Aligns with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect. Leader Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, instructs, encourages information sharing and collaboration among teams; Celebrates the individual and the team; Ability to clearly communicate. Collaborative Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate. Looks Beyond Oneself (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates. Drives Innovation Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts data; Welcoming other s ideas and suggestions and acting on them. Delivers Change Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition s business; Creating a sense of urgency for delivering business benefits; Flexibility and willingness to change.

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure seamless operation of telecommunication network elements.- Monitor and troubleshoot network issues proactively.- Collaborate with cross-functional teams to optimize network performance.- Implement network security measures to protect data integrity.- Document network configurations and procedures for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network protocols and technologies.- Experience with network monitoring tools like Wireshark.- Knowledge of cloud computing platforms such as AWS or Azure.- Hands-on experience in configuring routers, switches, and firewalls. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

4 - 8 Lacs

Chennai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient communication within the team.- Implement process improvements to enhance team performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations.- Strong understanding of network protocols and technologies.- Experience in network troubleshooting and problem resolution.- Knowledge of network security principles.- Good To Have Skills: Experience with network automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in Cloud Network Operations.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Oracle Cloud Infrastructure Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will design specialist solutions in line with business needs, act as a service fulfillment and program SME, and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. You will deliver business value to the project and work with clients on performance and process optimization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement specialist solutions aligned with business requirements.- Track and report performance metrics and SLAs of service fulfillment teams.- Collaborate with clients to optimize performance and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Cloud Infrastructure Administration.- Strong understanding of cloud infrastructure management.- Experience in designing and implementing cloud solutions.- Knowledge of network operations and troubleshooting.- Hands-on experience in performance optimization.- Familiarity with SLA management. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Cloud Infrastructure Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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