263 Network Operations Jobs - Page 3

Summary : 1) The candidate will be supporting the Production Network Operations of INFINET Network 2) Monitor, track, fix and report the health status of INFINET Network 3) Escalation point for all P1 level of issues Role & responsibilities : 1) Responsible for leading and managing a team of network engineers, administrators, and technicians. 2) Provide guidance, set performance objectives, and ensure the team is aligned with the organization's goals. 3) Participate in the strategic planning process, working with other stakeholders to define network infrastructure requirements, capacity planning, and future growth strategies. 4) Collaborate with network architects and other teams to develop long-term network plans. 5) Oversee the allocation and management of resources within their team. This includes personnel, budgeting, procurement, and equipment needs. 6) Ensure that the team has the necessary tools, technology, and training to effectively support the network infrastructure. 7) Responsible for establishing and maintaining network monitoring systems to proactively identify and address network performance issues. 8) Analyse network performance data, identify trends, and implement necessary adjustments or optimizations to maintain optimal network performance. 9) Lead the incident and problem management processes, ensuring that incidents are promptly resolved, and problems are thoroughly investigated and resolved to prevent future recurrences. 10) Coordinate with other teams and stakeholders to minimize the impact of network outages or disruptions. 11) Interact with external vendors and service providers to manage relationships, negotiate contracts, and ensure service level agreements (SLAs) are met. 12) Evaluate vendor proposals, select appropriate vendors, and oversee the delivery of services. 13) Responsible for ensuring that the network infrastructure complies with industry regulations and security standards. 14) Collaborate with security teams to implement and maintain network security measures, including access controls. 15) Ensure accurate documentation of network configurations, procedures, and troubleshooting guides is maintained. 16) Generate reports on network performance, incident response, and maintenance activities to provide visibility to stakeholders and executive management. 17) Foster a culture of continuous improvement within the team, seeking opportunities to optimize network operations processes, enhance network performance, and implement best practices. 18) Stay updated on emerging technologies and industry trends to ensure the network infrastructure remains current and efficient. 19) Communicate with various stakeholders, including executive management, IT teams, and end-users, to provide updates on network operations, performance, and project status. 20) Act as a liaison between the network operations team and other departments, ensuring effective communication and collaboration. Preferred candidate profile : 1) Strong understanding of Enterprise Network, system and application level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 5) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory Certification : 1) CCNP - Mandatory 2) CCIE - Desirable 2) ITIL Foundation / ITIL Managing Professional (MP) - Desirable Experience: 1) 9 plus years of experience over working on large complex Enterprise class Networks or B.Sc (Computers) with 10 plus years of working experience on large complex enterprise network- Mandatory 2) Must have handson experience in Routing protocols like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 3) Experience on SD-WAN - Mandatory 4) Experience in Software Defined Network (SDN) - Mandatory 5) At least 3-5 years of experience in leading a NOC of L1/L2/L3 Engineers. - Mandatory 6) Extensive experience leading and managing complex internetworking solutions from design to implementation. - Mandatory 7) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 8) Experience in Video Conferencing Equipment Management and Operations. - Desirable. 9) Experience in Fiber deployment including its active components - Desirable 10) Experience in Security devices - Added advantage. 11) Experience in dealing with banks / financial institutions /NBFCs - Added advantage

You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. 1+ years of non-internship professional software development experience Experience programming with at least one software programming language Bachelors degree in computer science or equivalent

Hi, We are hiring for the Leading ITES Company for Network Support Engineer Profile. Overview A Network Support role involves maintaining, troubleshooting, and optimizing an organizations computer networks to ensure reliable connectivity and performance. Professionals in this role are responsible for monitoring network systems, resolving connectivity issues, configuring hardware like routers and switches, and maintaining documentation and updates. They require a solid understanding of networking protocols (such as TCP/IP, DNS, and DHCP), network security, and basic scripting. Typically, candidates hold a degree in IT or Computer Science and certifications like CCNA or CompTIA Network+. Network Support serves as a foundational role. Job Description : 1. Network Monitoring: Continuously monitor network performance, uptime, and security. Use tools like Nagios, SolarWinds, and Wireshark to detect issues. 2. Troubleshooting & Support: Diagnose and resolve hardware, software, and connectivity problems. Provide Tier 1/Tier 2 technical support to internal teams or clients. 3. Installation & Configuration: Set up and maintain routers, switches, firewalls, and wireless access points. Configure IP addressing, DNS, DHCP, and VPN connections. 4. Maintenance & Updates: Apply patches and firmware updates to network devices. Maintain backup systems and recovery protocols. 5. Documentation: Maintain accurate records of configurations, incidents, and network layouts. Document standard operating procedures (SOPs) and troubleshooting steps. Required Skills Networking protocols (TCP/IP, DNS, DHCP, VPN) Familiarity with Cisco, Juniper, or similar hardware Knowledge of network security principles Understanding of OSI model and IP addressing/subnetting Basic scripting (e.g., Bash, PowerShell, or Python) Typical Qualifications Bachelors degree in Computer Science, IT, or related field Certifications like: CCNA (Cisco Certified Network Associate) CompTIA Network+ ITIL (for service management)

Date 10 Jun 2025 Location: Bangalore, KA, IN Company Alstom Req ID:487687 We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than 75000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact. JOB PURPOSE Reporting to IS & T Network Operations manager the Network Analyst(WAN Engineer) will assist the Network operations team for end to end management of all CPA WAN links underSDWAN platform . The Network WAN Engineerwill be responsible to work along with the team to come up with operationalenhancements at the right time to accelerate the Network Operations team inproviding excellent service to Business. 1. Should have work experience in dealing with day to day Telco / ISP service Provider for Circuit Issues for an Enterprise network. 2. Work hand in hand with Alstoms MSP in identifying circuit related issues. 2. Day to DayNOCOperations. 3. Manage Outages in the Network and push Providers to fix circuit related issues within SLAs 4. Handle Escalations on time to ensure with Minimal Turnaround time. 5. Maintain the Uptime of the network at 100%. 7. Should Monitor the Network and help in planning maintenance activities ( via changes ) timely as notified by different Telco vendors . 8. Should work on building redundancy and elimination of Point of Failures. 9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism whenever applicable. 10.Provide backend support to cross functional teams for new provisioning and Fault Repair. 11.24 * 7 Rotational shifts 12. Should be Responsible for Inventory Management. 14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis. 15. Should analyze fault trends and plan preventive actions. 16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports. MAIN CHALLENGES OF THE ROLE In this context the management of the end to end processes will rely on a multi-supplier ecosystem to coordinate with. The Operations team will have a critical roleto ensure business continuity for around 60,000 employees PROFILE Technical 1. Should have Good Knowledge of Routing & Telco related troubleshooting & debugging 2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, WAN, NAT , SDWAN etc 3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Velocloud VCEs. 4. Should have worked on NMS Tools and have understanding of SNMP Protocol. 5. Should have Good understanding of Fiber Technology. 9. Must have donepreferably a Bachelors Degree or Diploma in Computer applications. 10. CCNACertification is Preferred. Communication, leadership, interpersonal and teaming skills Strong oral and written communication skills Strong listening, feedback, negotiation and conflict resolution skills Ability to build trust and work collaboratively Effectively communicate at the business stakeholder, process and technical levels High level of initiative, self-motivation, resourcefulness, collaboration and patience Builds strong networks within and across functions / geography instill a level of confidence in team members and key stakeholders Displays consideration and respect for others Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Manages stakeholder expectations effectively Work management, organization and planning Focuses on the most critical issues that have the highest impact on the organization and business needs Works effectively with ambiguity / fluctuating priorities and constraints Able to manage multiple initiatives with short and long term priorities Able and willing to be hands on and get involved in detail if necessary Customer and Business focus Strong orientation towards internal customers Ability to successfully implement change through relationships built on a local, regional and global level Values and Ethics Self-motivated, self-guided and results-oriented Ability to maintain a high level of confidentiality Treats all others with respect; generates trust and performs role with highest level of integrity Seeks to exceed expectations and acts on feedback An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals. Job Type:Experienced

Date 22 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time **Network Security Technical Expert** in **[Location]** were looking for Your future role Take on a new challenge and apply your **network security and design** expertise in a cutting-edge field. Youll work alongside **dedicated and innovative** teammates. You'll play a critical role in shaping our network ecosystem, ensuring its security, scalability, and efficiency to meet the demands of a global organization. Day-to-day, youll work closely with teams across the business (e.g., IT system administrators, security analysts, application developers, and business stakeholders), lead incident responses for security breaches, and develop comprehensive network architecture plans, among other responsibilities. Youll specifically take care of designing secure network architectures and implementing robust security solutions, but also ensure compliance with industry regulations and optimize network performance. Well look to you for: Developing and implementing network architecture plans for LANs, WANs, SDWAN, and Zero Trust Access (ZTNA). Designing and deploying security solutions such as firewalls, intrusion detection systems, and data loss prevention tools. Defining and enforcing security policies, including data encryption and user authentication protocols. Monitoring network performance and optimizing for stability and availability. Leading incident response efforts and mitigating network security breaches. Collaborating with cross-functional teams to align network solutions with business needs. Driving continuous improvement in network operations and ensuring adherence to compliance standards. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Bachelors or Masters degree in Engineering, Technology, or a related field. Expertise in network protocols (TCP/IP, routing protocols, MPLS). Deep understanding of network security concepts (firewalls, VPNs, intrusion detection/prevention systems). Familiarity with network automation tools and scripting languages (e.g., Python, Ansible). Knowledge of cloud network security architectures (AWS, Azure, GCP). A professional certification such as CCNA/CCNP/CCIE (or equivalent). Strong troubleshooting and analytical skills, with the ability to work independently on critical technical aspects of LAN/WAN technology. Experience in disaster recovery planning, resilience, and high-availability solutions. Proven ability to communicate technical concepts effectively to both technical and non-technical stakeholders. Strong interpersonal and leadership skills, with a collaborative mindset. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from monotonous daily routines. Work with cutting-edge security standards for network architecture and design. Collaborate with cross-functional teams and supportive colleagues. Contribute to innovative projects that make a tangible impact. Utilise our flexible and collaborative working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning programs. Progress towards leadership roles or specialized technical paths. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone. Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

NVIDIA is searching for a highly motivated senior software engineer for the team that is building capabilities for a next generation Network management and Telemetry system in cloud using modern design principles at internet scale. The person will be will be responsible for building distributed cloud applications. It will be a highly scalable, modern network operations toolset that provides visibility, troubleshooting, validation and telemetry for Ethernet networks. What youll be doing: Development of distributed cloud applications, micro services and SAAS platform with high throughput and reliability. Contribute to applications like data ingestion, distributed computing, near real time analytic engines, RESTful APIs and user interfaces. Drive requirement discussions, design and product improvements. Drive improvements in areas like performance, team productivity, automation, quality, monitoring and reliability of applications. Working closely with the system architects, UI/UX and test engineers What we need to see: Bachelors/Masters Degree in Computer Science/Engineering 5+ years of experience in complex microservices based architectures. Extensive programming experience in Scala, Go, Python Fluent in coding and rapid prototyping. Strong experience in developing, maintaining, and testing of scalable distributed applications. Experience with stream processing frameworks, such as Kafka, Flink , Spark Streaming, Samza etc. Background with NoSQL databases such as Cassandra, MongoDB. Experience with orchestration/scheduling technologies like Kubernetes, SLURM, Nomad etc Ways to stand out from the crowd: Experience with public clouds like AWS. Worked in Reactive application designs ( https://www. reactivemanifesto. o rg/). Experience in network stacks, protocols, SDN. NVIDIA is widely considered to be one of the technology world s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If youre creative, passionate and self-motivated, we want to hear from you! NVIDIA is leading the way in ground-breaking developments in Artificial Intelligence, High-Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services.

NVIDIA is searching for a highly motivated software engineer for the NVIDIA NetQ team that is building a next gen Network management and Telemetry system in cloud using modern design principles at internet scale. NVIDIA NetQ is a highly scalable, modern network operations toolset that provides visibility, troubleshooting, and validation of your Cumulus fabrics in real time. NetQ utilizes telemetry and delivers actionable insights about the health of your data center network, integrating the fabric into your DevOps ecosystem. What youll be doing: Building and maintaining infrastructure components like NoSQL DB (Cassandra, Mongo), TSDB, Kafka etc Maintain CI/CD pipelines to automate the build, test, and deployment process and build improvements on the bottlenecks. Managing tools and enabling automations for redundant manual workflows via Jenkins, Ansible, Terraforms etc Enable performing scans and handling of security CVEs for infrastructure components Enable triage and handling of production issues to improve system reliability and servicing for customers What we need to see: 5+ years of experience in complex microservices based architectures and Bachelors degree. Highly skilled in Kubernetes and Docker/containerd. Experienced with modern deployment architecture for non-disruptive cloud operations including blue green and canary rollouts. Automation expert with hands on skills in frameworks like Ansible & Terraform. Strong knowledge of NoSQL DB (preferably Cassandra), Kafka/Kafka Streams and Nginx. Expert in AWS, Azure or GCP. Having good programming background in languages like Scala or Python. Knows best practices and discipline of managing a highly available and secure production infrastructure. Ways to stand out from the crowd: Experience with APM tools like Dynatrace, Datadog, AppDynamics, New Relic, etc. Skills in Linux/Unix Administration. Experience with Prometheus/Grafana. Implemented highly scalable log aggregation systems in past using ELK stack or similar. Implemented robust metrics collection and alerting infrastructure. NVIDIA is widely considered to be one of the technology world s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If youre creative, passionate and self-motivated, we want to hear from you! NVIDIA is leading the way in ground-breaking developments in Artificial Intelligence, High-Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services.

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Engineer Global Networking, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Job description : Under limited supervision, assist in the installation, implementation, and upgrades of internal systems. Maintain a tracking system for usage evaluation. Maintain an inventory of all equipment, hardware, software and supplies. Troubleshoot, maintains and monitor, external and internal hard drives, printers, plotters and scanners. Network Monitoring: Monitor the Network health of Data Centers, high priority sites and remote Avantor sites. Network operations: Work closely with multiple internal teams and end users in resolving any network issues reported globally. Work with vendor: Work with Internet Service providers and data center management teams in monitoring, resolving and following up on issues reported. Handle Escalation: Take care of escalations from the Level 1 teams. Network Standard: Be a lead in analyzing the current network setup and improve them to meet the standards. Next-Gen Network: Utilize the Network Expertise in improvising the Avantor`s Network Infrastructure to be next-gen. Lead Technical Support: Optimize and make a positive employee support experience. Partner with Security & Compliance: Drive core security and compliance projects to ensure we're protecting our information assets Excel at communication: Be a clear & timely communicator to our associates & leadership, about the state and strategy of Core IT Services & Operations QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience Minimum 3 years experience working with information technology, with emphasis on wide area data networks Experience in large network environments (more than 1,000 employees & 50+ sites). Experience dealing directly with major telecommunication carrier(s) and outsourcing service provider(s) Familiarity with wide area data network environment is a plus. CCNA or other advanced network and infrastructure professional certifications preferred KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently) Skills: Thorough understanding of technology as it relates to telecommunications & data communications, data centers, network architecture, security, and troubleshooting. Must have worked on Monitoring and Supporting internal/external customer networks. Must have excellent troubleshooting skill. Good experience with Networking products of Cisco, F5, Palo Alto, Viptela, Meraki, and Aruba. Very good understanding of service provider and telecommunications carrier business. Good experience with Monitoring tools such as SolarWinds, and IP address Management. Good communication skill required to work with internal/external customers of Avantor. Additional qualities: Desire to focus on and please the customer, ability to understand requests from the customers point of view.

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. *Junior Network Engineer, Tier 2 Role Summary: The Junior Network Engineer, Tier 2 position is perfect for someone that has little to no experience. As a junior engineer within the Tier 2 organization, you will be provided mentorship and guidance from experienced engineers, and you will be able to work on different customers technologies and products. Job Scope/Supervision: The Junior Network Engineer, Tier 2 will be in direct contact with other Tier 2 Teams, Tier 1 teams, Supplier Management Team, Incident Managers and other teams within the company, depending on the problem and difficulties faced Duties and Responsibilities: Main job responsibilities are: -Work over different customer and backbone environments -Configure and manage devices we provide to our end customers -Troubleshoot problems within GTT s network -Participate in direct communication with customers and third party companies aiming to resolve the problem -Communicate internally with Incident Managers and Tier 1 engineers, providing help and assistance over different customers problems *Network Engineer, Tier 2 Role Summary: The Network Engineer is a hybrid position with the primary role to assist in the smooth operation of GTT s Global Network under the supervision of the Network Operations Manager. This is a large-scale network spanning the globe and is built on a multi-platform environment. The role is varied and demands a totally flexible approach to all tasks associated with this position. Job Scope/Supervision: The successful candidate should be comfortable working within an expanded and very fast-paced team environment. Duties and Responsibilities: Transport Assisting in customer test & turn-up (DWDM/ADM/Ethernet) Customer circuit troubleshooting with the aid of industry-standard test equipment Liaising with all GTT NOC Engineers and Network Operations departments in other countries Report writing and creating/maintaining inventories Assisting in the management of a Planned Preventative Maintenance program and schedules Network installations Non-routine duties will be allocated as deemed necessary Facilities Monitoring Contractors and training other members of staff when applicable. Generate site documentation such as maintaining records and files, preparing reports, and ordering supplies and equipment Periodically inspect the equipment, locate, and correct problems before breakdowns occur Ability to replace items such as circuit breakers, fuses, switches, lamps, electrical & electronic components, and cable When working with more complex items of plant, they may work with engineers, engineering technicians, or industrial machinery installation, repair, and maintenance workers Supervise planned works, carrying out postmortems upon completion to assess the efficiency / financial worth and lessons learned from said works Aim to constantly reduce operational running costs Review / authorize and manage MOPS (method of procedures) RA s (Risk Assessments) and back out plans prior to on-site works taking place assessing all potential risks and consequences relating to specific works Provide hands-on and technical assistance during an emergency *Network Security Engineer, Tier 2 Role Summary: The security engineering team is key to develop and maintain GTT cloud network and security platforms, both in managed services and Cloud ecosystems, more focused in ensuring of optimal levels of platform performance and capacity, maintaining as well high levels of cost efficiency. Support operational teams with last tier support, as well as SOC team projects and platform implementations. Whenever needed, it may be required to support the implementation of customer specific solutions and Service Transition process. A good part of the time will be spent running projects, both for customers and Internal systems. Job Scope/Supervision: On a regular basis it will be requested to perform vulnerability assessments and develop action plans to mitigate vulnerabilities found across GTT estate. Duties and Responsibilities: Implement, maintain and develop security platforms across regions and manage all aspects of their life cycle, as per product and architecture teams requirements; Act as technical escalation point whenever needed for Incident and Problem Management; Create and maintain platform documentation to comply with GTT ITIL approach and support several certifications GTT has like ISO 27001, ISO 20000, PCI DSS and BSI. Help manage vendor relationship for security platforms; Perform technical audits as required to verify customer and platform standards are met and maintained; Perform on-going performance tuning and resource optimization as required. It is expected that the role is able to help to improve and automate processes related to management throughout service lifecycle Applies ITIL and Agile methodology to the role in a DevOps spirit, following best practice standards and processes, without jeopardizing agility and flexibility. Adheres to GTT security policies and report incidents to the appropriate operations functions. Assists in the Continual Process Improvement (CPI) program as needed Work on assigned tasks and projects as directed by management. *Network Technician, Media Role Summary: Provide front line support for all media products which will include managing OU bookings, OU activations, event support, dedicated service management and maintaining the health and welfare of the network. Duties and Responsibilities: Primary contact for all incoming customer calls and email. Booking and activation of occasional use media services. Managing media events from testing through completion. Documenting clearly and effectively information in the Trouble Ticket system and SharePoint for communication to other staff, to open tickets and follow up on escalated problems. Monitoring, troubleshooting & correcting media service and network problems. Diagnosing troubles identified by network monitoring and working to resolve issues. Working with various third parties (Engineers, Provisioners, Infrastructure Vendors, Customers, and Developers) to narrow down problems and achieve resolution. Protecting services around internal and external network maintenance events. *SD-WAN Engineer, Tier 2 Role Summary: The Enterprise Operations Center team manages and maintains the top-tier enterprise customers for GTT during European business hours (8hr shifts between 8 am to 8 pm, Monday to Friday). The team is highly skilled ICT engineers who are responsible of deliver a world-class customer experience. Job Scope/Supervision: Tier 2 support for customer incidents and long-term problems focused on SDWAN platforms Owns incidents, resolves them swiftly, and drives through to final fix, working with customers and other internal and external teams as appropriate. Duties and Responsibilities: Working with the vendors TACs regarding platform issues Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Working on a broad range of SDWAN Vendors and products: Silver Peak, VeloCloud, and Fortinet. Working on a broad range of security Vendors and products: Palo Alto and Fortinet Uses a detailed understanding of operational capabilities to support operations acceptance of new infrastructure and non-standard bids. Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action is taken where possible Configuration of network elements and migration of services Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. *Security Analyst (Threat Intelligence) Role Summary: Working out of GTT s Advanced Services Centre of Excellence, the TIC team focuses on providing SIEM, secure hosting and network services that meet and exceed government and certification body standards. The team work closely with our high value customer base to deliver a wide range of services including Security Incident & Event management, Secure Networking and Secure Hosting. As part of the Advanced Services division, Threat Intelligence Centre is a highly rewarding and challenging team for network, systems, and security analysts. The GTT SIEM platform is used to identify customer security incidents; one of the security analysts primary tasks is to take the output of the SIEM environment and perform deep analysis of the event; leading our customers to a remediation action that successfully mitigates the risk to their corporate and hosted environments. Responsible for providing tier 1 technical expertise in the support of both hardware and software solutions. Primarily Microsoft Windows, VMware, Cisco UCS, NetApp, Palo Alto, Cisco ASR and LogRhythm SIEM. Duties and Responsibilities: Providing analysis of SIEM alerts leading to enhanced customer security Work with customers to enhance security incident response procedures Enhance internal investigation process and identify additional toolsets required for rapid incident turnaround Be part of a 24/7 customer support team providing first level diagnosis for our hosting and network customers. Identifying improvements and advising on best practice. Manage 3rd party vendor support as required. Adhere to team processes and the direction of the SM, TIC. Work with Senior analysts / engineers to implement platform optimizations and tuning through structured change process Perform upgrades to SIEM environment from operating system to application to ensure highest level of platform security Maintain and enhance specific customer environments including firewalls, switches, and hosting platforms *Voice Network Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties and Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring

NOC Engineers does Alarm monitoring of the Aeris network, responding to trouble indications. When an issue is identified, NOC Engineers work to determine the cause of the problem. Good Knowledge of various telecom networks (GSM/ WCDMA/ LTE networks)

Location: Mumbai locals only. 5 days office mandated Experience: 6-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD AWS Certified SysOps Administrator certification or a higher AWS Professional certification. Experience utilizing service desk tools such as JIRA, Service Now etc. Strong Operations and/or NOC (Network Operations Centre) experience including monitoring, alert response, problem isolation and remediation. Strong experience with operating applications within Amazon Web Services (AWS). Lambda, Config, IAM ,Ec2,RDS , Landing zone Others Ability to utilize and perform administration via a command line interface in Linux or Unix. Knowledge and experience utilizing Git via command line Strong Unix/Linux skills - well versed in tasks like file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues. Scripting - shell scripting or Python scripting Knowledge and experience with creating, maintaining and updating YAML and JSON configuration files. Prior release management experience Strong verbal and written communication skills (as this is a senior global stakeholder facing role) Quick learner Highly proactive and takes initiative to identify problem areas to evolve solutions. Client focused and attentive to business-critical issues

Cloud Ops-AWS certified at N Consulting Ltd | Jobs at N Consulting Ltd 10 - 20 /year June 13th, 2025 Location: Mumbai locals only. 5 days office mandated Experience: 6-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. AWS Certified SysOps Administrator certification or a higher AWS Professional certification. Experience utilizing service desk tools such as JIRA, Service Now etc. Strong Operations and/or NOC (Network Operations Centre) experience including monitoring, alert response, problem isolation and remediation. Strong experience with operating applications within Amazon Web Services (AWS). Lambda, Config, IAM ,Ec2,RDS , Landing zone Others Ability to utilize and perform administration via a command line interface in Linux or Unix. Knowledge and experience utilizing Git via command line Strong Unix/Linux skills well versed in tasks like file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues. Scripting - shell scripting or Python scripting Knowledge and experience with creating, maintaining and updating YAML and JSON configuration files. Prior release management experience Strong verbal and written communication skills (as this is a senior global stakeholder facing role) Quick learner Highly proactive and takes initiative to identify problem areas to evolve solutions.

Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. About the Role: We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team. Job Responsibilities: Collaborate with cross-functional teams hardware and software engineers, product managers, technical support engineers, customer engineers to gather technical information, verify content accuracy, and convert it into different forms of technical content. Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material. Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences network architects, operators, and data center engineers. Practice and implement documentation standards, best practices, templates, versioning and style guides. Create and / or polish content for our corporate website, blog, and customer portal. Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users. Qualifications : Were seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy. 8+ years of experience as a technical writer, content developer, or similar role. Strong background in networking and familiarity with data center technologies. Exceptional writing, editing, and proofreading skills. Excellent collaboration skills and experience of working with crossfunctional teams both local and remote. Ability to translate complex technical concepts into clear, concise, and customer-friendly content. Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen. Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation. Experience of creating technical documentation for networking products both hardware and software. Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.

This position is for full time employment in our office in Hyderabad, India. Daily work schedule will be night-time shift Monday-Friday from 9:00AM-6:00PM EST (equivalent to IST, subject to daylight savings) Summary: The IT Support Specialist will support the day to day technical needs and questions of our clients remotely and onsite. This relates to all technology including workstations, smartphones/tablets, printers, networks, servers, general office applications and line of business software. We are a Managed IT Services company and Microsoft Tier-1 Cloud Solution Provider (CSP) holding 10+ Gold and Silver competencies, which will allow the proper candidate to have access to cutting edge technologies and projects. There are also rewarding incentive programs designed to encourage growth and advancement through learning new technologies or achieving new certifications. We provide extensive hands-on training and mentoring in the technical issues, our methods and standards. Primary Responsibilities: Workstation Administration and Repair - Windows and Mac First level troubleshooting of desktop applications Spyware, Virus, and Malware Removal User account onboarding and offboarding iOS and Android Support Networking and Internet support (wired and wireless) Management and monitoring of backup VoIP Phone System Support Deliver end user training on basic office applications (one-on-one and group based) Maintain systems documentation Qualifications (demonstrated ability in the following): Five or more years of experience in IT support role. Excellent English written and oral communication skills Diagnostic skills in relation to troubleshooting technical issues Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast paced environment Passionate about learning new skills, technologies, and conveying knowledge Desired experience (not required): Microsoft Cloud technologies (Office365, EMS, AVD, Azure) ConnectWise Manage, Automate, Control tools (or experience with similar MSP tools) Windows Server administration Apple hardware, OS X and iOS Education Requirements: COMPTIA Network+, Microsoft MCP or equivalent certification

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Strategy Transformation and Capabilities team supports the Global Services Group and the company as a whole by owning the strategy development, process design & engineering and product support for all GSG servicing and credit functions. The team devises and implements strategies that deliver on our key goals of the best customer experience, improving operational efficiency, driving revenue, and minimizing operational risk. We seek a highly motivated, end-to-end Product Manager who thrives in a fast-paced environment. The selected individual will join the GDM product organization and will help craft best in class disputes and fraud experience for our customers, merchants and customer care professionals. This individual will help shape the product and platform strategy thereby influencing the long term architectural runway. This individual will be responsible for all aspects of product strategy, from ideation to implementation, as well as overall program management to ensure the effective execution of multiple project priorities that enable best in class servicing in the industry. The individual should have a passion for technology, a clear focus on the customer journey, strong communication skills, and the ability to provide clarity and direction across teams. How will you make an impact in this role? This role is responsible for leading product management for the Dispute and Fraud Experience strategy within the enterprise. The role is for an Associate- Digital Product Development for Global Disputes Management (GDM) Support in defining new product features, scope, and functions, driving innovation and iterative value delivery Serve as Product Owner, using data, external evaluation, customer analysis to help create world class digital products for our colleagues Partner with the product team, engineering & business stakeholders to define user stories, and conduct user testing Collaborate with internal teams to shepherd your product from ideation to delivery advocating to create the best outcomes Coordinate across teams to launch features Obtain feedback on the product, using data, analytics, and customer input, to iterate and drive improvements in future releases Support the development of product roadmap and prioritize the backlog Collaborating with key product, proposition, Business Architecture, technology & operations stakeholders to define product strategies and vision to bring them on the Disputes and Fraud Journey Minimum Qualifications 3 Years of proven experience working within product development, with a track record of delivering results. Enthusiasm for exceptional products and services, able to empathize with colleagues, and skilled at articulation of product functionality Detail oriented, able to identify key questions, and assess how pieces of the puzzle interact and affect the overall product Recognize issues quickly and determine how to get a resolution through creative and effective problem solving Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment Highly organized, taking individual initiative and accountability Understanding of the Financial Services card network operations, disputes and fraud lifecycles, card issuing, merchant acquiring or processing will be a plus Understanding of the overall payment ecosystem from swipe to settlement is preferred. Understanding of tech and product development processes, known as a businessperson who can talk tech. Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities, with an entrepreneurial mindset Ability to convey complex, technical subject matter in a clear and straightforward manner; demonstrated ability to effectively communicate through written and oral presentations with all levels of the organization Preferred Qualifications Experience with agile product development methodologies and tools (JIRA, Figma, Rally etc.) MBA is a plus Shift Timing - 2 pm - 10 pm (Flexible day shift)

Job Summary: The Head of Infrastructure at the Qvantel MS Unit will lead and manage all aspects of IT infrastructure operations within a managed services environment. This role requires an experienced leader with a robust background in IT infrastructure for a telecom environment, cloud solutions, and platform management, particularly within regulated Telco environments. You will drive strategic initiatives, ensure high availability of infrastructure, and manage complex projects, including cloud migration, virtualization, and security upgrades. This position calls for expertise in vendor management, network operations, and a deep understanding of the technical challenges faced by telecom operators. Key Responsibilities: Define and implement the infrastructure strategy to support Qvantel Veon s business objectives and managed services requirements. Oversee the transformation and modernization of infrastructure, with a focus on cloud and virtualization initiatives. Collaborate with senior leadership to anticipate infrastructure needs and develop long-term technology roadmaps for managed services Manage and maintain high-performance data centers, cloud environments, and network infrastructure tailored for telecom services. Ensure infrastructure reliability, scalability, and compliance with telco regulations. Lead and supervise IT infrastructure projects, including system upgrades, migrations, and deployments. Lead cloud adoption strategies and implement virtualization for managed services solutions, optimizing for cost, security, and performance. Maintain compliance with industry regulations and telco-specific security protocols. Monitor key performance indicators (KPIs) to assess infrastructure effectiveness, reliability, and alignment with managed service standards. Required Skills Deep technical knowledge in infrastructure management, cloud services, network management, and cybersecurity. Proven ability to handle challenging time constraints and pressure in a managed services environment. Strong vendor management and negotiation skills. Exceptional communication skills to work effectively with internal teams, clients, and external stakeholders. Qualifications and Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. Master s degree preferred. Minimum 15 years of experience in IT infrastructure management, with at least 5 years in a leadership role in a telecom environment. Proven expertise in managing complex telecom infrastructure, cloud platforms (AWS, Azure), and virtualized environments (Kubernetes, VMware). Strong knowledge of IT infrastructure frameworks Excellent leadership and project management skills.

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary: This team provides 3rd line technical support for GTT s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties and Responsibilities: 3rd line break/fix support for customer services across the multinational and multivendor GTT network. Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues. Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Provides work instructions, guidelines and training sessions to junior engineers when required. Communication and documentation of customer and service-specific support information to the 1st line teams. Proactive problem management based on technical and trend analysis to drive ever-better network performance. Technical review and ownership of key network management systems. Scope new developments to support continuous improvement of network quality and resilience. Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention. Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security. Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications: Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications: Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift: 24x7 shifts (5 Days working / 2 Days Off - Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.

About us One team. Global challenges. Infinite opportunities. At Viasat, we re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The Customer Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the Service to different Enterprise Customers. The Customer Engineering Team is empowered to drive technical resolutions across the technology stack from hardware through to application and all stops in between. The team is also responsible to build and maintain Alerts to proactively monitor the service and act as the technical liaison between Customer facing teams and the Engineering teams. The day-to-day As a Site Reliability Engineer, you will Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions Participate in and provide feedback on product design, especially regarding reliability and availability Drive initiatives with partner teams to improve the reliability and performance of the Service through improved system design Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solution Work Closely with Customer facing teams (Technical Account Mangers and Program Teams) to understand and prioritize the Customer issues Drive monitoring and automation initiatives Create and present Performance reports for technical and management stakeholders Work closely with Engineering teams to communicate and prioritize the service impacting issues Reproduce and test the Customer issues in the Lab Develop Automated scripts and tools to Enable monitoring of the Service Be part of on-call rotations What you'll need 5+ years experience in troubleshooting and triage of network issues in a fast paced environment, to support customers. 5+ years experience in Network Operations or Product Support Advanced knowledge of modern programming languages, especially Python An ability to understand large complex systems and a passion to constantly improve environments Strong networking knowledgeTCP/IP, IPSEC, VPN, NAT, Routing Protocols, AAA L2 L3 protocol OSPF, BGP, ISIS, STP, VLAN, NAT, Firewall, DHCP Set priorities and work efficiently in a fast-paced environment Demonstrated ability to deliver results on time with high quality and attention to detail Demonstrated ability to work with ambiguous requirements, adapt, and learn Experience with data analytics tools(Splunk, Kibana) Keen (data-driven) decision making skills under incomplete information Excellent face-to-face and remote customer rapport Bachelor s degree in electrical engineering, Computer Science, or Computer Engineering Up to 10% travel What will help you on the job Preferences Experience analyzing data and trending to gain operational efficiencies Telecom or related operational service experience, especially wireless networks Previous technical role in a DevOps/SRE workflow Experience with Satcom technology Experience/knowledge GCP, AWS, Big Query EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click

What you will do This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured fix, and continuous improvement. Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with multi-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and standard processes Collaborate with multi-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelor's degree with 8+ years of experience OR Master's degree with 6+ years of experience OR Diploma with 12+ years of relevant experience Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or required for the role): CCNP certification ( required ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent solve and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information : This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements

About NCR Atleos Incident Manager Position Summary As the Incident Manager, you will oversee all aspects of the Incident Management process, from identification to restoral of service as quickly as possible to minimize the impact to business operations . Also, the IT Incident Manager will drive continuous improvement activities including focusing on driving down incident count, reducing Mean time to Restore (MTTR) and incident duration and will act as an escalation point for leadership and our business partners. If you have an obsessive focus on troubleshooting, service levels, standardizing processes, meaningful metrics, and enjoy driving continuous improvements, then this is the right opportunity for you. Role and Responsibilities Participate in a 24/7/365 on-call rotation. Point of contact for all Major Incidents. Lead, facilitate and coordinate the Incident Management technical bridges to drive incident resolution as quickly as possible. Adhering to policies and procedures. Triage all the appropriate support teams to expedite troubleshooting within a technical bridge and business bridges. Responsible for ensuring all senior roles and accountabilities for assessing business impact and restoring service are represented and prescribed action is implemented Provide frequent and meaningful business/client-centric executive communication to our senior business and technology leaders. Severity (Impact / Urgency) and Priority determination based on situational appraisal and extracted information from our partner functions. Maintaining a heightened level of sensitivity to future business impact and risk to customers/stakeholders. Acting in a leadership style capacity and having general oversight on our most significant Major Incident events. Establish and cultivate relationships with stakeholders to create and support the incident and problem management processes. Generate KRI/KPI reporting to measure success of the incident management process, trend analysis reports of recurring incidents, monthly metrics major incidents and other reports as required. Initiate actions to resolve potential interruptions to service identified during proactive and trending analysis of IT incidents. Work with cross-functional business teams to understand SLAs for reporting. Establish continuous process improvement cycles where the process performance, activities, roles and responsibilities, policies, procedures and supporting technology is reviewed and enhanced where applicable. Participate in other projects and duties as assigned. Skill /Preferences Must be able to take the initiative and be a self-starter. Must have minimum 3yr experience in Incident manager role with overall experience of minimum 5yrs+ Enterprise major incident command and control experience managing bridges across several IT disciplines to ensure to ensure timely resolutions and proper documentation. Experience with application or infrastructure technical analysis, such as reading logs, alerts, and monitors. Working knowledge of IT infrastructure componentsservers, storage, networking, and security. Experience in crafting clear and concise incident status updates suitable for an executive level IT and business leadership audience required. Working knowledge and experience with Enterprise Service Management (ESM) platforms such as ServiceNow, or equivalent ticket management tools. Experience gathering incident management process metrics. Strong working knowledge of ITIL and IT Service Management processes, specifically around incident and problem management. Experience working in a managed services environment with knowledge of vendor governance. Experience with high availability/incident response (on call). Experience in working in a Service Delivery role in a Business-Critical environment. Must have a business/ end user focus with a technical background. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment. Proficient inMicrosoft Office 365 applications especially in Word, Excel, PowerPoint and Outlook. Fluent in English verbal and written. Some of the soft skills / abilities required for you to be successful in this role include Critical Thinking, Problem Solving and Deductive Reasoning. Leadership Capacity, Capability, and Competency (Leaders inspire other to take action) Commanding presence. Active Listening with the ability to learn, develop and execute quickly Great Team Player Characteristics. Maintaining a professional demeanor and attitude to control the chaos. Ability and confidence to act decisively and take constructive feedback. Exercise influence over a wide variety of individuals at all levels of technical & business leadership. Ability to multi-task and make good judgments in a dynamic and high impact environment. Ability to challenge the assumptions and information that does not reflect accurately the situation at hand. Excellent phone / video presence and verbal / written communication skills. Strong relationship management and client centric mindset. Additional Preferred Qualifications: ITIL certification. Working experience and knowledge of end-to-end IT software and systems solution delivery from idea conception, design, development and transition into production operations and maintenance. Experience including software development, Unix systems administration, and cloud-based application management. Experience working in an IT Operations Command Center or Network Operations Center (NOC) for large enterprises. Strong formation in running incidents / situations / crisis events in a large, complex enterprise environment. Education Bachelors degree in computer science or related field and a minimum of 4 years of demonstrated in ITSM and/or Information Technology. Or any equivalent combination of experience training, and/or education. 4+ years of work experience EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Job Description • Monitor Network infrastructure performance and troubleshoot issues • Timely update, escalation and resolution of network tickets • Perform daily Health Check for Network, ensuring Network Uptime and service availability as per SLA • Implementation of standard network changes • Configuring and troubleshooting of switches and routers. • Commission and Decommission Network equipment • Experience in WAN / Internet link troubleshooting with ISPs • Collaborate with Lead and Specialists for implementation of Migration/Upgradation Activities. • Document the SOP, network diagrams. Mandatory Leaf Skills (For Hiring) • Routing & Switching (TCP/IP, Routing protocols, IP addressing, DDI protocols) • Conceptual knowledge on 3-tier network architecture Mandatory Certification (For Hiring) • CCNA / Equivalent certification is mandatory (within 3 months of Joining) Interested candidate can share their resume on Amar.Walvekar@ltimindtree.com

NOC Engineer Core Network / SME-NOC Job Description: Implement projects/assignments related to network maintenance, upgrade, scaling, etc. Monitor network uptime and performance, security, redundancy Install, configure and maintain switches, routers and servers. Test new features and products, document test cases and results Resolve service problems by providing the best solution to internal teams and customers. Simulating live network topology in lab and troubleshooting issues Maintain applications including regular backups, high availability, latest version and security Flexible to work at any hours as per business requirements. Updating job knowledge by participating in educational opportunities; maintaining personal networks. Maintaining SOP for all troubleshooting and problem resolution steps Enterprise customers escalations management and interaction for troubleshooting and handling of issues. SKILLS & EXPERIENCE DESIRED : Fresher to 01 years experience in NOC Support or networking related profile Strong understanding of OSI, TCP/IP Model, L2 & L3 networking technologies. Strong understanding and troubleshooting experience in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP. Security, Cloud, Storage, SDWAN, Wifi, Firewall and Customer Interaction. Team Handling Experience. Excellent (enterprise) customers handling and communication skills. CCNA / CCNP certifications are preferable. Knowledge on MS Office is mandatory Shell scripting, Perl scripting or Python scripting experience is preferable. Regards, Ranjit Joshi

Role & responsibilities Job Title: Senior Manager (Network) Job Location: Bangalore Department: Network Experience: 6+ years relevant experience. Education MBA from IIMs / Tier 1 B-Schools preferably Short Descriptions: 1) Responsible for managing site-level operations by identifying and resolving operational issues, analyzing dashboards to reduce losses, managing pendency, and ensuring smooth warehouse functions. 2) Experience in warehouse/logistics operations, RCA preparation, stakeholder coordination, and technical troubleshooting is essential. 3) Skillset : MS Excel, Data Analysis, Communication Skills Interested candidates please apply here. Also share your profile to chidananda@manpower.co.in; Best Regards, HR Team Manpower Group Preferred candidate profile

Skill required: Network Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for May represent the team and actively help in the preparation of documents to support tenders for contracts Clean order validation of customer requirements to ensure smooth provisioning Allocated work by the Inbox Manager and then plans and manages own workload in line with team performance targets and customer satisfaction Liaises with various other departments including pre sales, product management, customer services and sales teams to ensure accurate data capture and provisioning Raises all orders and MACD requests onto the various CRM systems to ensure order completion is in line with SLA and accurate billing Proactively keeps the customer updated at all key stages of the order cycles May attend and actively contributes to customer service reviews to build and strengthen relationships Adhere to all documented processes & procedures Manage ad hoc projects and undertake additional tasks and responsibilities to ensure timely service deliveryAccurate records will be maintained to ensure MACD change requests can be completed in a timely manner, thus ensuring maintenance of a green order book and quality of service May work on multiple orders at once Supports both Consumer & Business accounts across the business Supports customers with contracts for multiple solutions across multiple 3rd party suppliers Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation