263 Network Operations Jobs - Page 11

Develop Security Solutions: designing, developing, and implementing software solutions to enhance the security posture of the organization. Develop and evaluate large-scale machine learning models systems Research: Researching new techniques and tools to enhance the organizations cyber defense capabilities. Present findings to business and executive audiences Collaborate with engineers and product managers to implement ideas and plan future roadmaps Optimize retrieval-augmented generation (RAG) systems for enhanced performance and relevance. Fine-tune large language models (LLMs) to improve predictive accuracy and operational efficiency. Implement agentic workflows to streamline processes and enhance decision-making. Collaboration and Communication: Work closely with cross-functional teams such as IAM, network operations, incident response, and compliance to implement ideas, plan future roadmaps and ensure a cohesive approach to cybersecurity. ---- Basic Qualifications ---- Ph.D., MS or Bachelors degree in Statistics, Operations Research, Computer Science, Engineering, or other quantitative field 5+ years of industry experience in software engineering Knowledge of underlying mathematical foundations of machine learning, statistics, optimization, economics, and analytics Hands-on experience building and deployment ML models. Knowledge of experimental design and analysis Ability to use a language like Python or R to work efficiently at scale with large data sets ---- Preferred Qualifications ---- Knowledge in modern machine learning techniques applicable to Cybersecurity domain Proficiency in technologies in one or more of the following: SQL, Spark, Hadoop Advanced understanding of statistics, causal inference, and machine learning Experience designing and analyzing large scale online experiments Experience working with large scale data sets using technologies like Hive, Presto, and Spark Experience with synthetic data generation. Proficiency in fine-tuning and optimizing large language models (LLMs). Experience in retrieval-augmented generation (RAG) systems. Familiarity with agentic workflows and their applications in machine learning and AI systems.

Amazon s global fulfillment network enables any merchant to ship items that are ordered on Amazon to any place on earth. There is a complex network of ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel before reaching the customer. With a scale of millions of packages, each with different attributes and delivery requirements, what results is a highly dense graph of nodes. We have built a highly respected software engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. These are large-scale distributed systems handling millions of packages being shipped through the Amazon logistics network. You will be working with senior SDEs and principals to solve problems of scale, improve existing services & build new ones, and work on deep and complex algorithms to improve the experience of our customers globally while optimizing network operations. Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. - 1+ years of non-internship professional software development experience - Experience programming with at least one software programming language - Bachelors degree in computer science or equivalent

Qualification: Bachelors degree in Computer Science Engineering, or a related technical degree. Role & responsibilities Must Have Skills: Industry certifications in networking in Routing, Switching, Security desired Experience with DC architectures, designs, and management in a Cloud and Hybrid Cloud environment Experience in design and management of Cloud and Hybrid cloud infrastructure, rearchitecting the DC environment to synergise with AWS cloud and modernizing the NW landscape is required Solid understanding of OSI model, routing and switching protocols, network security, IPv4 and IPv6 networking, subnetting, and operational experience Should have a good understanding of how to secure internal subnets against external Internet traffic by utilizing different technologies such as load balancers, firewalls, DMZ zoning, and VLAN segregation Experience in implementing automation in Cloud environments Ability to mentor and train internal technical teams Supports application developers and identifies/solves configuration and environment issues related to the network . Knowledge of security technologies such as SIEM, Firewall, DLP and hybrid/Cloud Security environments Will have considerable AWS and Linux skills, as well as DevOps skills around CI/CD and experience with tools such as GitLab (deploying using runners, etc.) Preferred candidate profile 14+ years experience in Network operational support (at least 7+ in a large enterprise or carrier space) 7+ years experience with Layer2/3 switching and advanced routing protocols including BGP, OSPF, IS-IS

Req ID: 316956 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Support Senior Associate - Cisco to join our team in India, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture developmentand requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals *********************************************** Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cisco, Network, Telecom, Telecommunications, CCNA, Technology

. Job Summary Responsible for working with the Network and Systems Engineers to create, maintain and enforce security policies effecting the network. Responsible for securing all information and information systems assets of the Company network infrastructure. Design/install/operations of VPN, SoHo, WAF, IDS, DDoS, Partner Access Solutions, Network Security Stack powering Zero-Trust, Firewalls and microsegmentation protecting CCS operations infrastructure (SIEM, DataLake, WAF, IDS, SOC dashboards). Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities Ensures implementation of security safeguards to the Companys IP network. Security safeguards should be in accordance with industry standards, generally accepted business practices and Company security policies. Ensures Network and Systems Engineers follow security best practices when deploying/configuring hardware and software. Collaborates with the Network Operations team to ensure disaster recovery plans are viable and current. Works with the Network Operating Center to maintain up-to-date troubleshooting guides that pertain to security. Recommends policy for responding to security incidents along with a training program for those that might be involved. Researches new and/or updated technologies as they come available that pertain to our environment. Performs regular penetration tests and vulnerability assessments. Takes lead on security audits, both internal and external. Helps ensure that customer SLAs are met at all times. Responds quickly to downtime situations. Communicates regularly with development and supports teams regarding system status and implementation schedules. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Job Description: A Network Delivery Manager plays a crucial role in overseeing the delivery of network-related services. Here are some key responsibilities and duties typically associated with this role: Key Responsibilities: Operations Management: Coordinate and manage the day to day operations, multi-phase network projects, ensuring they align with the change and release calendar. Team Coordination: Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services. Client Interaction: Act as the primary point of contact for clients, managing expectations and ensuring satisfaction. Performance Monitoring: Monitor and report on the performance of network services, taking corrective actions as needed. Vendor Management: Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms. Service Improvement: Identify opportunities for improvement in network service delivery and implement necessary changes. Skills and Qualifications: Technical Skills: Strong understanding of network technologies such as Routing, Switching, Wireless, F5, including the advance technologies such as SDN, SASE, Cloud etc. Operation Management Skills: Ability to manage multiple stakeholders, escalations, timelines, and resources effectively. Communication Skills: Excellent verbal and written communication skills for interacting with clients, vendors, and team members. Problem-Solving Skills: Ability to troubleshoot and resolve network issues efficiently. Vendor Management: Experience in managing relationships with vendors and service providers. Educational Background: Bachelor s Degree: A degree in Computer Science, Information Technology, Telecommunications, or a related field is often required. Master s Degree: An advanced degree, such as an MBA or a Master s in a related field, can be advantageous. Certifications: Networking: Certifications such as Cisco s CCNA, CCNP, or other relevant networking certifications. ITIL: ITIL (Information Technology Infrastructure Library) certification for IT service management. Project Management: Certifications like PMP (Project Management Professional) or PRINCE2. Experience: Work Experience: 15+ years of experience in network operations management, IT project management, or a related field. Leadership Experience: 8+ Proven experience in leading teams and managing operations. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Position Title: Manager IT Services Job Overview: We are seeking an experienced Manager to oversee IT End User Services, Network Operations Center (L1 and L2), System Administration (L1 and L2), and the Service Desk teams. The role involves managing IT support operations to ensure high availability, security, and performance of IT services. The ideal candidate will have strong leadership skills, technical understanding of Networks and Systems, and the ability to deliver exceptional customer service. Key Responsibilities : 1. Leadership & Team Management: Lead, mentor, and manage IT support teams. Drive resolution of issues/incidents within SLAs. Conduct performance reviews and support professional growth. Foster a collaborative and customer-centric culture. Oversee staffing requirements and recruit right candidates. Ensure effective communication with business owners and IT groups. 2. Network Administration: Monitor and manage Network incidents for multiple Datacenters and branches. Handle network outages and escalations. Optimize NOC processes and tools. Maintain documentation of network configurations and policies. Generate reports on network performance and incident resolutions. Manage relationships with Telco vendors. 3. System Administration: Oversee management and maintenance of IT systems and infrastructure. Ensure security, reliability, and performance of systems. Conduct routine maintenance, upgrades, and troubleshooting. Collaborate with IT Engineering team for technological improvements. 4. Service Desk & End User Support: Oversee IT service desk operations ensuring requests and incidents are handled efficiently. Optimize service desk workflows and enhance user experience. Establish KPIs for service desk performance. Ensure high-quality end-user support for hardware, software, networking, and access issues. Develop IT support policies and procedures for end-user services. 5. Strategic Planning: Develop strategies for IT support services focusing on continuous improvement and cost optimization. Assess current IT infrastructure and support processes for automation and modernization opportunities. 6. Reporting & Continuous Improvement: Define and track KPIs for IT service delivery. Provide regular reporting to senior management on team performance and incident trends. Drive initiatives for improving efficiency, user satisfaction, and IT service quality. Stay updated on industry trends and emerging technologies. Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field. Master’s degree or relevant certifications (e.g., ITIL, PMP) is a plus. Experience: 15+ years in IT support, system administration, or service desk roles with 5-8 years in managerial capacity. Proven experience in managing IT teams, System and Network administration, Service desk, and End-user support. Experience in IT infrastructure management, including On-prem DataCenter, Networks, Servers, and Cloud services. Experience managing IT Global Command Center, Network Operation Center, and Service desk operations. Technical Skills: Proficiency in managing DataCenter Infrastructure, Compute, Storage, Hyperconvergence Environment, LAN, WAN, and Cloud environments (AWS, Azure, OCI, GCP). Experience with IT service management tools (e.g., ServiceNow, Jira). Strong understanding of ITIL processes and best practices. Knowledge of endpoint management, security tools, backup and disaster recovery, and system monitoring. Automation knowledge and experience is an added advantage. Soft Skills: Exceptional leadership and team management skills. Strong communication skills. Analytical and problem-solving mindset. Strong organizational skills with the ability to manage multiple priorities and projects.

Greetings From Scorelabs Inc ! Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation Required Should be comfortable with Rotational US Shifts (5 Days working) Age Should be Below 32 Call / What's app HR Vandana - 8464822386

Hi Candidate, eClerx is Hiring for Senior Process Manager role. Location : Airoli, Navi Mumbai Requirement : 10+ years of experience in International BPO - Customer Service Handled Voice process experience is required Excellent Communication Skill Flexible with 24*7 (US Shift) Prefered -He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Roles and Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialization. Interested Candidate kindly share your resume on sushmita.gaikwad01@eclerx.com Thanks & Regards, Sushmita Gaikwad Associate Process Manager HR Recruitment eClerx Service Limited Contact No - 8788486610

The Care Customer Technical Associate is the primary technical liaison between the customer and Nokia Care organisation for technical support activities and builds trusted advisor relationship with his / her designated customer, advocating for customer interests within Nokia. Acts as a resource having up-to-date, detailed technical knowledge of his / her designated customer network as well as product expertise. Provides technical guidance to software service team to deliver customer-oriented solutions. You have: Strong expertise in BNG, CGNAT, Radius, Routing Protocols, MPLS, L2/L3 VPNs. Hands-on experience with Nokia CLI and platforms like 7750 SR, 7250 IXR. Solid understanding of network operations, troubleshooting, and support processes. Proven ability to manage customer relationships and provide technical guidance. Excellent analytical and problem-solving skills for complex technical issues. Strong communication skills for effective collaboration and customer engagement. It would be nice if you also had: Nokia certifications (NRS-I, NRS-II or equivalent). Experience with network management tools and CRM platforms. Provide expert-level technical support on BNG, CGNAT, Radius, Routing Protocols, MPLS, and L2/L3 VPNs, ensuring timely issue resolution and proactive network optimization. Manage customer relationships, acting as a trusted technical advisor and delivering guidance on upgrades, retrofits, outage handling, and maintenance. Utilize Nokia CLI and platform knowledge (7750 SR, 7250 IXR, etc.) to support network configurations, troubleshooting, and performance tuning. Lead and mentor technical teams, sharing knowledge, guiding professional growth, and supporting cross-functional collaboration. Develop and maintain technical documentation, including system health reports, release notes, and customer-facing materials aligned with SLAs. Collaborate with internal teams to align technical support activities with business objectives and continuous process improvements. Perform in-depth analysis of network issues, providing actionable insights and long-term solutions to enhance network reliability and performance. Support network operations and emergency management by leveraging monitoring tools, technical expertise, and structured response plans.

The Care Customer Technical Associate is the primary technical liaison between the customer and Nokia Care organisation for technical support activities and builds trusted advisor relationship with his / her designated customer, advocating for customer interests within Nokia. Acts as a resource having up-to-date, detailed technical knowledge of his / her designated customer network as well as product expertise. Provides technical guidance to software service team to deliver customer-oriented solutions. You have: Strong expertise in BNG, CGNAT, Radius, Routing Protocols, MPLS, L2/L3 VPNs. Hands-on experience with Nokia CLI and platforms like 7750 SR, 7250 IXR. Solid understanding of network operations, troubleshooting, and support processes. Proven ability to manage customer relationships and provide technical guidance. Excellent analytical and problem-solving skills for complex technical issues. Strong communication skills for effective collaboration and customer engagement. It would be nice if you also had: Nokia certifications (NRS-I, NRS-II or equivalent). Experience with network management tools and CRM platforms. Provide expert-level technical support on BNG, CGNAT, Radius, Routing Protocols, MPLS, and L2/L3 VPNs, ensuring timely issue resolution and proactive network optimization. Manage customer relationships, acting as a trusted technical advisor and delivering guidance on upgrades, retrofits, outage handling, and maintenance. Utilize Nokia CLI and platform knowledge (7750 SR, 7250 IXR, etc.) to support network configurations, troubleshooting, and performance tuning. Lead and mentor technical teams, sharing knowledge, guiding professional growth, and supporting cross-functional collaboration. Develop and maintain technical documentation, including system health reports, release notes, and customer-facing materials aligned with SLAs. Collaborate with internal teams to align technical support activities with business objectives and continuous process improvements. Perform in-depth analysis of network issues, providing actionable insights and long-term solutions to enhance network reliability and performance. Support network operations and emergency management by leveraging monitoring tools, technical expertise, and structured response plans.

Skill required: Next Generation Customer Operations - Incident Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Monitor, detect and manage any incident or event that disrupts the expected standard operation of a system, service or product within an infrastructure, as well as executing the proper responses to such events. What are we looking for? Monitor, detect and manage any incident or event that disrupts the expected standard operation of a system, service or product within an infrastructure, as well as executing the proper responses to such events.Monitor, detect and manage any incident or event that disrupts the expected standard operation of a system, service or product within an infrastructure, as well as executing the proper responses to such events. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Summary / Overview The Director for Data Network will ensure quality and responsive services through management and delivery of ongoing preventative maintenance, assessment, and proactive monitoring. He/she will ensure adherence to best practices and proven methodologies to promote continuous information operations and the integration of new value-added technical services and technology. This role is responsible to manage all the Network operations for one of region (EMEA or NA or APAC) and reports to the Vice President and Global head of Enterprise Networks Key Responsibilities and Accountabilities Develop and implement a strategic vision for the organization's network operations, aligning it with business goals and objectives. Design, implementation, and maintenance of the organization's network infrastructure, including Routing & Switching (LAN, WAN, data centers, wireless networks, etc.,) and network security. Establish and monitor key performance indicators (KPIs) to ensure network availability, reliability, and performance. Implement proactive measures to identify and resolve network issues. Provide leadership, guidance, and mentorship to the network operations team, fostering a collaborative and high-performance work environment. Set goals, conduct performance evaluations, and identify training needs. Develop and manage the network operations budget, ensuring efficient utilization of resources, and implementing cost-saving measures where possible. Manage relationships with network equipment vendors, service providers, and contractors. Negotiate contracts, monitor service level agreements (SLAs), and ensure vendor performance meets expectations. Establish and enforce incident and problem management processes to ensure timely resolution of network-related issues. Coordinate with other IT teams and stakeholders to minimize service disruptions. Collaborate with the information security team to develop and implement network security policies, protocols, and technologies. Stay updated on the latest security threats and industry best practices. : Ensure the organization's network operations comply with relevant regulatory requirements, industry standards, and data protection laws. Regularly communicate network performance, project updates, and operational issues to senior management, stakeholders, and other departments Support on going Network Infrastructure projects Participate in Transformation initiatives of Network Infrastructure Qualifications and Requirements Bachelor's degree in computer science, information technology, or a related field 15+ years of experience in managing enterprise-level network operations, including experience in network design, implementation, and troubleshooting. Prior experience in a leadership or managerial role is essential. In-depth knowledge of network infrastructure technologies, protocols, and standards, including LAN, WAN, routing, switching, firewalls, load balancing, VPN, network monitoring tools, SDWAN, Network as a Services, etc., Strong leadership and people management skills, with the ability to motivate and inspire a team. Proven experience in building and developing high-performing teams. Familiarity with regulatory requirements, industry standards, and data protection laws related to network operations. Understanding of business processes and how network operations contribute to organizational success. Ability to align network strategies with broader business objectives. Professional certifications such as CCIE (Cisco Certified Internetwork Expert), ITIL (Information Technology Infrastructure Library), or CISSP (Certified Information Systems Security Professional) are highly valued Experience in managing Enterprise customers, especially with ODC networks or customer networks Experience in Managing multiple technologies and OEMs in Network Soft Skills Reasoning Skills Excellent troubleshooting and analytical skills Strong interpersonal and communication skills Complex problem solving skills Vendor management skills